Expanding your remote workforce can have a major effect on network infrastructure, security, and corporate processes. Progent has two decades of background assisting small and mid-size businesses to design, configure, administer, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can help your Hartford organization to select the right technologies and adhere to best practices in building and operating a safe virtual ecosystem for teleworkers that facilitates collaboration and returns top business value. Progent offers support services that go from as-needed guidance for helping you past occasional IT bottlenecks to comprehensive project management to help you successfully complete business-critical tasks.

Progent can help Hartford, Connecticut companies to succeed with any facet of building a high-functioning telecommuting environment by providing infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk outsourcing, data security, backup/restore solutions, and streamlined management.

Security and Compliance for At-Home Workers
Remote workers often use their own equipment and work in an unsecured space. This increases their exposure to cyber attacks and requires judicious deployment of security appliances, remote monitoring, and the enforcement of security policies in compliance with best practices. Progent's veteran team of certified data security experts can assist your organization to plan, implement and manage a modern security solution that guards vital data in networks that incorporate telecommuters.

  • Firewalls allow companies to build a network that can be securely accessed by local users and by at-home workers, mobile users, vendors, clients, and other stakeholders. Next-generation firewall devices allow you to assign and control appropriate permissions to different groups of users and to scale your IT network and modify your security as your company evolves and as cyber threats become increasingly complex. Progent supports both current and legacy firewall devices from all major vendors like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. For details about Progent's firewall integration services, visit firewall integration and support services.
  • Online Endpoint Monitoring makes it easy to watch over the various devices used by an at-home workforce and either reject or identify and mitigate modern threats like ransomware. With Progent's ProSight Active Security Monitoring services, a small-footprint software agent is installed on every protected endpoint device, monitoring all activity and using state-of-the-art machine learning to detect new threats at inception. When a cyberattack is discovered, ProSight Active Security Monitoring instantly disconnects the targeted device from the corporate network to quarantine the malware. Since the ProSight ASM agent is self-contained, endpoints remain protected even when they are not connected to the Internet. For details about ProSight ASM, see remote endpoint monitoring for an at-home workforce.
  • Security Audits can assess the exposure of your network to all classes of external and internal security attacks for a network that includes remote workers. Progent can deploy online, automated cybersecurity inventory software for rapidly and economically uncovering a broad range of security holes that can be found via the Internet. Progent's security audit consulting services, which can be provided by data security experts with top credentials including CISM, ISSAP, and GIAC, can assist your company to evaluate your processes and governance policies and assess your network infrastructure to enable you to implement the highest level of protection for your an at-home workforce.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining an efficient work-from-home environment for your Hartford, Connecticut business, phone 1-800-993-9400 or visit Contact Progent.



An index of content::

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    Email Guard from Postini provides constantly upgraded spam and virus blocking, content filtering, and security from email-based DHA attacks and DSA attacks. Progent is a Postini aggregator and service firm. If your organization is too small to purchase for a standard Postini license, you can still get the use of Postiniís Perimeter Management services through Progentís E-Mail Guard spam filtering and virus defense service offering. Progentís expert email security professionals can show you how to develop an email protection plan that incorporates anti-spam and virus protection technologies and processes.

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    Progent offers customized online training for a range of client apps and environments such as Office and Office 365 Excel, Word, PowerPoint and Outlook plus Adobe Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Remote training offers the benefits of traditional in-person instruction, such as immediate communication between clients and trainers, but avoids the costs of travel and the hassle of attempting to synchronize the availability of many students. Available to single students or classes of all sizes, Progent's virtual instruction allows the trainer to run the class from an online facility and the students can be dispersed throughout a campus or all over the country. Live online training supports proven learning mechanisms such as virtual white boards, electronic hand-raising, and collaborative applications. Classes can be short and personalized to specialized subjects or extended in time and wider in coverage.

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    Progent can show you how to plan and execute a smooth migration to Dynamics GP so that you retain your information, improve your protection, modernize your management reporting, take complete advantage of Microsoft Office integration, and minimize productivity disruption by creating and executing a smart migration strategy. Progent can also help train new Dynamics GP 2010 users so you don't waste productivity. Progent can improve your financial reports and business analytics by offering Crystal Reports consulting, FRx programming, and Microsoft Excel support. Progent's experience with Microsoft .NET technology, Microsoft SQL Server solutions, and designing with VBasic, XML and other tools make it possible to produce specialized line-of-business software and eCommerce programs that work seamlessly with Dynamics GP.

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    Microsoft Exchange and Apple Mac workstations can work together efficiently. Progent's Mac and Microsoft premier experts can show you how to set up Microsoft Entourage and Exchange so your Apple Macintosh users can work closely with colleagues who run Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh systems can collaborate, allowing Mac users to get and send email, search the Exchange global address list, import addresses, sync up appointments, and alert people to meetings via your Microsoft Exchange account. Progent will make sure that your Microsoft Server is properly configured and that LDAP and Outlook Web Access are enabled. Progent also can provide customized one-on-one Entourage education.

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    Progent provides network support for medium size businesses who have 100 to 250 network users. The mid-size company or office has traditionally been an overlooked segment of the market for network consulting services. The cost structures and support delivery practices of large outside support organizations make them too expensive for the ordinary small company or small medium business (SMB), which commonly relies on a minimal IT budget with which to maintain an information network whose advanced technology and capability are often comparable to the information systems of much bigger enterprises. Progent's support delivery model, which takes full advantage of online service, virtual network technology and 24x7 network monitoring, significantly lowers the network maintenance costs of an SMB while offering the mid-size organization with big-company support from certified, world-class consultants knowledgeable in a wide array of midsized business network solutions. If your medium size organization or small business is searching for levels of IT help appropriate by a mid-size organization without budgeting enterprise costs, call Progent.

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    Progent's Cisco Jabber consultants offer remote or on-premises support to assist businesses of any size to design, implement, maintain, update or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager infrastructure. Progent can provide advanced support for the technologies that go into building an end-to-end Cisco Jabber collaboration solution including Cisco network devices and management tools, Microsoft Office apps, Windows and Mac computers, iOS and Google Android smartphones and tablets, SIP trunking, Wi-Fi networks, cyber security, cloud computing, immersive telepresence systems, PBX systems, disaster recovery preparedness, and the many other pieces of a modern collaboration solution.

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    Progent's Microsoft-certified relational database consultants can provide businesses of any size remote DBA and programming services for popular RDBMS platforms including MS SQL Server, Oracle, MySQL, and Office Access. Support services offered by Progent include installation and configuration, database design and coding, management services, synchronization strategies, capacity planning, performance optimization, migration, security and compliance, backup/restore options, problem solving, and webinar training.

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    Microsoft Systems Management Server offers added functionality for change and configuration management of Windows-powered systems via introducing Feature Packs. Feature Packs lower the net operational costs of managing and deploying software by making it simpler to copy system images, manage mobile devices, and run management tools. In addition to advising you about techniques to cut management costs by installing SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and perform IT projects involving processes that Feature Packs are intended to streamline. Progent's migration and update services can lower spending and reduce business disruption as you transition to the latest operating systems and applications. Progent's wireless engineers can help you define sensible processes and standards to manage PDAs and smart mobile communication devices so your field force remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can show you how to design a security plan that incorporates policies, procedures and IT products to keep your IT computer system safe.

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    Progent wants to find staff-level, solutions-oriented Microsoft certified consultants with MCSE certification; Cisco certified system engineers who have Cisco CCDP or CCIE credentials; security consultants who have CISSP or CISA or comparable security credentials; and advanced system design experts with a background in mobile access, wireless connectivity, service continuity, workplace recovery, data preservation, and VMware. Progent also is looking for employees who can join Progent's staff of desktop service technicians and off-site support professionals. Also, Progent is seeking talented managers who can operate productively in our fast-paced, virtual office environment.

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    Progent's proven ransomware recovery consultants can help you to rebuild an IT network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.

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