Lexington-Fayette Remote Workforce Connectivity Consulting and Support
Help Desk Solutions Consultants
Expanding your remote workforce can have a major effect on IT infrastructure, security, and corporate processes. Progent has 20 years of experience helping businesses of all sizes to design, deploy, manage, optimize, and debug IT networks that support work-from-home employees. Progent can help your Lexington-Fayette company to select the appropriate tools and adhere to best practices in building and operating a safe virtual office ecosystem for telecommuters that facilitates collaboration and delivers maximum business value. Progent can provide support services that go from on demand expertise for helping you past challenging IT roadblocks to comprehensive project management or co-management to help you successfully complete business-critical tasks.
Progent can assist Lexington-Fayette, Kentucky companies to succeed with any aspect of creating a high-performing work-from-home ecosystem by delivering network infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, helpdesk services, security and compliance, backup/restore solutions, and unified management.
Help Desk Call Center Support for Teleworkers
A rapid, organization-wide switchover to a telecommuter workforce, which might be motivated by a pandemic or as part of a disaster recovery/business continuity process, can overwhelm even a well-staffed internal Help Desk. Progent's Call Center services allow organizations to outsource or supplement their Support Desk by using Progent's online Technical Response Center (TRC) services.
- Progent's Standard Call Center services leverage Progent's nationwide team of online technical support experts along with enterprise-class trouble ticketing and follow-up technology to offer an economical, advanced Help Desk. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all facets of online Level 1 desktop support from service requests to ticket creation, desktop sharing, problem resolution, and reporting. A browser-based User's Service Portal allows from-home workers to track or update the status of their active tickets, enter details, and append screenshots and attachments. Desktop support services are delivered at a significant price reduction off Progent's ordinary Level 1 technical support charges, and Progent makes available optional fast hand-off to Level 2 and Level 3 support specialists to deal with complex problems. For details, go to Progent's Standard Helpdesk Services for small businesses.
- Progent's Help Desk Supplemental Service enables your company to supplement your existing Call Desk staff by sharing responsibilities for Help Desk Call Center support services transparently between your in-house IT support organization and Progent's extensive roster of PC support technicians and subject matter specialists. Progent's co-managed Help Desk Call Center service uses a collective support solution based on the leading professional services automation tool for managing service requests and ticketing, assigning ownership, monitoring progress, and generating reports. To find out how Progent's Help Desk Call Center Augmentation Services can enable your company to provide world-class desktop support to your at-home employees, refer to Progent's Call Center augmentation Services.
Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining a productive telecommuter solution for your Lexington-Fayette, Kentucky business, phone
An index of content::
Configuration Solaris
Consulting Services UNIX
Progent's Solaris platform consulting services provide small businesses and software developers help with managing and maintaining Solaris systems that operate with Microsoft-powered technology. Progent can give your business access to Solaris consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISA certification. This broad array of experience offers you an easy one-stop source to help you create and maintain a protected and robust mixed-platform network and communications infrastructure that allows Solaris and Microsoft coexistence by integrating Microsoft Windows with major versions of UNIX including Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.
SQL Development Companies
Microsoft SQL Consulting Services
SQL Server 2000 is a rich, web-aware database and data analysis package that enables the rapid creation of a new generation of enterprise-class applications that can provide your business a significant competitive edge. Microsoft SQL Server 2000 features core support for XML and the capability to query across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of work helping with Microsoft integration, ensures you success in planning, installing and administering Microsoft SQL Server applications that are well integrated with other applications based on Microsoft's .NET platform.
64-bit Upgrade Technical Support Services
64-bit Server Support
Progent's Microsoft-certified consultants can help you design, document, carry out, manage, and repair a system-wide move to 64-bit server and client OS software and business applications. Progent can help you test your 64-bit environment to verify that it supports all of the key 32-bit programs which you want to keep as well as the new 64-bit versions of applications you plan to run.
Home Based Network Professional Open Positions
Home Based Microsoft Consultant Openings
Progent believes that a well designed and executed information system can be a vital factor for enabling a firm's growth, and Progent follows this belief in our corporate network environment. Progent has built a non-stop virtual office infrastructure that allows our in-house consultants and authorized contractors to deliver rapid and efficient support, collaborate closely on complex jobs, and experience professional and private maturity from being a member of an exciting company ethos of self motivation and independence.
Microsoft Windows 2000 Help and Support
Microsoft Windows 2000 Technology Consulting Services
Progent's certified Microsoft Windows 2000 consulting staff can show you how to enhance the functionality of your existing Windows 2K Servers and can simplify system administration, offer tech support and troubleshooting, and enhance security. Progent can also show you how to create, rationalize, and implement a strategy to migrate from Windows Server 2K to Microsoft Windows 2003 Server. Progent is expert in designing test programs to reduce the obstacles associated with migrating to Windows Server 2003 by uncovering potential hardware and software compatibility problems.
After Hours Juniper SRX Firewall Cybersecurity Firms
Juniper SRX Series Gateway Cybersecurity Firms
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
24-7 Intune Conditional Access On-site Technical Support
Intune App Wrapping IT Consultant
Progent's Microsoft-certified Intune consultants can assist you to understand the strategic value of adopting Intune for managing your portable devices including laptops, smartphones, and tablets powered by Windows, iOS, and Android. Progent can assist you to configure security and compliance policies, plan and deploy pilot environments to confirm the appropriateness of Intune for your environment, install Intune throughout your IT ecosystem, integrate Intune with SCCM for unified change management, and provide ongoing support for your Microsoft Intune deployment.
Dynamics GP/Great Plains Consultant
Dynamics GP Power BI Remote Troubleshooting
Progent can show you how to plan and execute an efficient migration to Dynamics GP so that you preserve your data, strengthen your protection, enhance your analytics, take complete advantage of Microsoft Office integration, and reduce productivity disruption by creating and following a sensible migration plan. Progent can also help train new Microsoft Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can enhance your financial reports and management analytics by providing Crystal Reports consulting, FRx assistance, and Microsoft Excel support. Progent's experience with Microsoft .NET development, Microsoft SQL Server solutions, and designing with VBasic, XML and other tools make it possible to produce specialized business applications and eCommerce programs that work seamlessly with Microsoft Dynamics GP/Great Plains.
Dynamics GP Excel Cubes Consulting Services
Dynamics GP VBA Consultancy
Progent's seasoned application designers and programmers can help your business to create customizations to Microsoft Dynamics GP that address the special requirement of your business without losing the benefits of seamless Windows integration and connectivity. Progent can also provide help with a range of software development technologies that can be used to create user-interface and data integrations with Microsoft Dynamics GP. These integration tools include Microsoft Dexterity, Modifier, Visual Studio Tools for Microsoft Dynamics GP, Extender, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Award Winning Cisco Firepower Management Consultants
Top Rated Support and Integration Firepower Firewalls
Cisco's Firepower Next Generation Firewalls provide a major performance improvement over Cisco's previous-generation ASA 5500-X security appliances and include unified management of modern cybersecurity features such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can help your organization to design and execute a smooth migration to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower appliances with Cisco's cloud-based services to create and centrally control IT environments that include local offices, data centers, and cloud resources.
24 Hour UNIX, Windows Specialist
Windows and Solaris IT Consultant
Progent's UNIX family support services provide small companies and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide range of experience provides you with a convenient single consulting firm to help you create and manage a secure and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Custom Application Reporting
Top Quality Crystal Reports Outsourced Programming
For custom program development, Progent can provide software design experts to produce business applications in areas such as eCommerce, web development, Microsoft Business Solutions packages such as Great Plains Software accounting system, and custom management reports based on Crystal Reports, Access Report, or FRx Reports. Progent’s consultants can use Microsoft IIS to create custom eCommerce applications based on Microsoft ASP.NET. Also, Progent can provide expertise in a broad range of custom software development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also offers expertise in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
SharePoint Excel Services Remote Technical Support
Top Rated SharePoint 2010 Consultant Services
Progent's Microsoft-certified engineers offer cost-effective remote technical support and programming services to help your business to plan, implement, manage, and maintain SharePoint 2010 environments that can include web sites able to function as portals, extranets, document management tools, wikis, data warehouses, business analytics, enterprise-wide search engines, workflows, and other utilities to support and enhance collaboration. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with other databases and with Microsoft's familiar desktop programs including Office Excel, Word, Outlook, and Project. Progent can help your business to migrate from previous versions of SharePoint or move a multi-vendor mix of web technologies into a consolidated and easily managed SharePoint 2010 environment.
Top Quality Cisco Firewall Upgrade Computer Consulting
Technology Consulting Services ASA 5520 Firewall
Progent's Cisco certified networking consultants can help your organization to manage legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also help you to configure, manage, update and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
SQL Server 2012 Outsourcing
SQL Server 2012 Reporting Services IT Services
Progent can provide the support of certified engineers as well as seasoned database application developers, database administrators, project management experts, network infrastructure engineers, disaster recovery specialists, and security professionals to help you to assess the likely benefits of Microsoft SQL Server 2012 for your business, install test environments at your site or at Progent's lab, plan and execute out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from legacy database platforms, and configure an efficient and secure IT infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.
Microsoft Windows Active Directory Computer Engineer
Windows 2008 Active Directory Computer Consultants
Windows Active Directory requires significant field experience to integrate optimally across an enterprise. Progent’s Microsoft Premier consultants are experienced in designing, deploying, and troubleshooting sophisticated Enterprise Active Directory projects. Progent’s areas of proven competence with Microsoft Windows Active Directory include replication problems, multi-domain partition configurations, correcting corrupted Active Directory objects, dealing with legacy legacy version configuration objects in production Active Directory environments, and fixing failed configurations of Active Directory and Active Directory-associated applications.
Hyper-V 2016 Shielded VMs Support and Integration
Remote Technical Support Windows Hyper-V 2016 Management
Windows Hyper-V 2016 incorporates key technologies first developed for and refined on Microsoft Azure, one of the world's largest public clouds. This significantly enhances the suitability of the Windows Server platform to run private cloud and hybrid cloud/on-premises environments by improving security, availability, scale, manageability, dependability and recoverability. Progent’s Microsoft-certified consultants can help you to evaluate the advantages of Hyper-V 2016 for your organization, configure test systems to confirm the ability of Hyper-V 2016 to support your critical workloads, design an efficient network topology for a cloud-centric or hybrid installation, develop and execute a non-disruptive upgrade plan, educate your IT administration and support personnel, and provide as-needed consulting and troubleshooting services to make sure that your Hyper-V 2016 investment delivers maximum business value.
After Hours SCCM 2012 Migration IT Consultants
SCCM 2012 Asset Inventory Engineer
Progent's Microsoft-certified consultants can help you to plan for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade efficiently to Configuration Manager 2012 from a legacy device management platform or help you to modify your current SCCM 2012 ecosystem to support your evolving business needs. In addition, Progent can assist you to create a software foundation that extracts the most value from SCCM 2012 by providing advanced consulting support for associated Microsoft platforms including ADDS, Microsoft SQL SSRS, and Internet Information Services (IIS).
Microsoft Dynamics GP ERP Remote Support Services
Microsoft Dynamics GP ERP Integration Support
Key characteristics of Dynamics GP accounting include a modular structure that lets you license only the components you need, a standards-based architecture based on Microsoft technologies to secure your investment and offer a tightly integrated environment, advanced reporting capabilities that permit you to monitor all operations, revenues and expenses and sales trends, integration with Microsoft Office to enable access to corporate data, the ability to process information from almost any database or workstation application into Microsoft GP, plus an open design that makes it easy to develop specialized programs. Progent can help you set up and maintain a reliable, protected server and communications infrastructure to support Dynamics GP/Great Plains, and can offer experienced GP support professionals to show you how to turn the powerful features of Dynamics GP/Great Plains accounting into a productive business management solution.
Home Based Microsoft Consulting Jobs
Benefits for Microsoft Consultant Contract
Our compensation structure is built on revenue sharing, so similar to working as an independent consultant, your earnings are entirely tied to your generated revenue. Some of our consultants focus on lifestyle issues and elect to consult at a more relaxed pace, utilizing our self-determined schedule to pursue individual pursuits such as mountain biking, motorcycle racing, snow boarding, fishing, vacations, or sharing free time with family and friends. Others use the chance to earn major dollars through hard work and long days. Progent fully supports either side of the spectrum and any point in between.
Small Business Computer Consulting Services Microsoft Office XP
Microsoft Office 2003 Networking Consultants
Progent applies no startup charge and requires no retainer for services delivered during normal working hours. Progent's small granularity avoids large invoices for fast solutions so you won't be tempted to permit minor problems to stay unaddressed. .
Knowledge Transfer Operating System
Microsoft Certified Partner Windows Training
Progent practices information transfer from Progent's consultants to clients. By teaching customers to handle problems that are within their scope, Progent is able to concentrate on offering hard-to-find skills where Progent has little competition. Medium-size companies who work with trusted freelance service providers or who employ internal support staffs benefit when Progent passes on knowledge about new technology and proven methodologies to make their IT environments more reliable, protected, and efficient.
Exchange 2007 Server Consultants
Exchange Server 2007 Configuration
Progent's Microsoft certified consultants can help you define and deploy an efficient in-place Microsoft Exchange 2007 migration strategy that minimizes productivity downtime, reduces ongoing service demands, and makes your Exchange Server 2007 easy to administer. For complicated multiple server or multi-location upgrades, Progent has the background to finish your project rapidly and affordably. Progent's Exchange Server 2007 help, repair, and consulting offerings include expertise with the integration of outside vendor add-ons to Exchange Server 2007 that are in keeping with your business goals.
Engineer Dell DRAC
Remote Management Specialists
Remote server management cards offer network managers full control of a server without the requirement for a personal visit. Through remote server management cards, all console screen information plus keyboard and mouse operations are exported to a remote session to a support professional who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized engineers can assist you to design, implement, and manage a fault-tolerant company network that incorporates remote management cards and Progent can utilize these remote management cards to provide low-cost off-site technical assistance. Progent has experience with a variety of remote server management cards including Aten IP9001 remote server management cards, American Megatrends MegaRAC remote server management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote management cards.
Microsoft Azure integration Developer Firm
Microsoft Azure cloud integration Coding
Progent can help small businesses to migrate all or part of their computing infrastructure to Microsoft Azure. This can streamline network management and lower equipment investments. Microsoft Azure offers a comprehensive library of cloud services and Progent can assist you to evaluate the advantages and restrictions of various cloud computing architectures supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises apps and network infrastructure and make sure that you avoid the common mistakes small organizations make when migrating to a public cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also help you to configure firewalls and VPN tunnels and also to integrate Apple iOS devices and Android handhelds.
MS Certified Development Firms Visual Basic
Development Group Visual Basic
For help creating, improving, or repairing business aplications for Microsoft Windows, Linux, or for the Web, Progent’s expert team of program developers, database designers, and project managers can help ensure you get the job completed on time and within budget. Progent's experienced application programmers can provide cost-effective and expert online help for projects as simple as creating VBA macros for Excel or as large as developing mission-critical database applications built on SQL Server or MySQL.
MetroCluster Switch Integration Specialist
NetApp MetroCluster and FlexPod Specialist
Progent offers enterprise customers the help of a NetApp-certified consultant to deliver remote or on-premises expertise for NetApp's complete family of SAN storage software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud architecture, SnapMirror, SnapVauly continuous backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series hardware products. Areas of NetApp SAN storage solutions supported by Progent include SAN dsign, hybrid-cloud deployment, virtualization, migrations, non-disruptive patching, storage management, security and compliance, disaster recovery, and troubleshooting. Progent can provide Tier 3 support to assist you to take care of problems with NetApp SAN deployments quickly and affordably based on leading practices.
DoubleTake Carbonite Availability IT Consultants
DoubleTake Carbonite Replication Specialists
DoubleTake/Carbonite Software offers a family of tools designed to deliver small businesses a range of affordable solutions for replicating and recovering vital workloads including Exchange Server, Microsoft SQL Server, Blackberry, and Microsoft Office SharePoint. Progent’s business continuity planning experts have extensive experience incorporating DoubleTake/Carbonite products into small business information networks to create an advanced level of availability and business continuity readiness at an affordable price.
Palo Alto Networks PA-Series Firewalls Computer Security
Technical Support Palo Alto Networks WildFire
Progent's Palo Alto Networks firewall consultants can show you how to select, deploy, and manage Palo Alto Networks PA-Series firewalls to provide a next-generation cybersecurity solution that spans your on-premises and cloud resources and protects all users anywhere with any device.
Consultant CISSP Certified Security Analyst
Professional CISSP Certified Cybersecurity
Progent's CISSP-certified cybersecurity consultants can help businesses of all sizes with any aspect of information system security. Progent can implement cost-effective cybersecurity solutions that protect a small office from modern threats or Progent can design, deploy, and monitor an end-to-end security strategy for hybrid enterprise networks that support local, online, and mobile users accessing IT resources distributed over multiple physical sites and various clouds.
Consultancy Exchange 2019 DAG
24 Hour Support and Setup Exchange 2019 SharePoint Integration
Progent can assist your organization in any facet of your migration to Microsoft Exchange Server 2019 such as deploying Windows Server 2019 as a host for Exchange; planning high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; migrating mailboxes; planning and configuring Hyper-V virtualization; configuring hardware load balancing (HLB); setting up Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook.
Antivirus Small Business Subscription
Postini Technical Support Services
E-Mail Guard is a comprehensive service for blocking spam and viruses. E-Mail Guard addresses the protection and administration of company email by offering continually updated spam and virus filtering, policy management, content filtering, and protection against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also includes monitoring, administration and analysis tools plus outbound email testing to help you fix your email environment and define and enforce company security policy.
Blackberry Integration Online Technical Support
802.11ax On-site Technical Support
Progent's Wireless Consulting Services provide a fast, economical way for businesses of any size to integrate, manage and troubleshoot the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you design and install appliances like Cisco's Aironet and Meraki access points and wireless controllers. For mobile messaging and online applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Business Edition 6000 Support and Integration
UCS server Computer Consultants
Cisco Unified Communications Manager (CUCM), formerly known as CallManager, functions as the core of Cisco's collaboration platform. Cisco Unified Communications Manager and Cisco Unified CM Express (CME) offer a borderless IP-PBX by integrating tightly with unified messaging applications that include Unified Communications Manager IM and Presence Service, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact center. Progent's Cisco-certified consultants offer efficient and affordable online and on-premises support to assist businesses of all sizes to build and maintain Unified CM environments by providing Cisco Unified Communications Manager configuration and technical support consulting services that deliver maximum business value. Progent's consultants can help with any facet of Unified Communications Manager support and troubleshooting in areas that include integrating Voice over IP phones and desktop Video phones, designing dial plans, setting up SIP connections and PSTN support, deploying ISR routers with CUBE support, creating Cisco UCS server failover solutions for high availability, performance tuning, and integration with Microsoft Exchange Server.
SCCM and Windows 10 Specialists
SCCM Primary Site IT Consultant
Configuration Manager automates application and device provisioning across multiple sites, streamlines compliance settings management, keeps track of network assets, guards against corporate data leakage, provides network health reporting, enables safe self service, and delivers a common point of control for administering mixed-operating system networks running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Azure cloud experts can help you with any aspect of planning, implementing, using and repairing a System Center Configuration Manager deployment for on-premises, cloud-based, or hybrid environments.
Offsite Employees IP Voice Consultant
Online Support Work at Home IP Voice
Progent can help small and medium-size organizations to configure VoIP solutions to give their remote workforce the advantage of virtual extensions of the corporate phone infrastructure.
Microsoft Operations Manager Case Study
Microsoft Operations Manager Case Study
Before Progent’s Microsoft Operations Manager solution, system issues were approached reactively, after workers complained about them. With the benefit of proactive, automated warnings and trend reports created by Microsoft Operations Manager, Progent is now able to ward off network issues before they becomes serious enough to disrupt network availability. Because of Microsoft Operations Manager, Progent can deal with incipient problems before customers know that the problems exist. Progent offers help for Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to provide small company networks enterprise-class reliability, safety and performance.
Cisco VoIP Phones and Jabber Support and Integration
IT Consultants 8800 Series IP Phone
Progent's Cisco CCIE-certified networking consultants offer advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover systems.
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