Expanding your remote workforce may have a significant impact on network infrastructure, security, and corporate workflows. Progent has two decades of background helping businesses of all sizes to plan, configure, manage, tune, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your Lexington-Fayette organization to pick the right tools and follow leading practices in creating and operating a secure virtual ecosystem for telecommuters that promotes teamwork and returns top value. Progent offers services that go from on demand expertise for getting you past occasional IT roadblocks to full project management or co-management to help you carry out mission-critical tasks.
Progent can help Lexington-Fayette, Kentucky businesses to succeed with any facet of creating a high-performing telecommuting ecosystem by delivering network infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk augmentation, security monitoring, data protection solutions, and unified management.
Help Desk Call Center Support for At-Home Workers
A sudden, organization-wide switchover to a telecommuter workforce, which might be driven by an epidemic or as part of a disaster recovery/business continuity plan, can overstretch even the most efficient in-house Call Desk. Progent's Help Desk Call Center services allow organizations to outsource or augment their Call Desk by using Progent's online Technical Response Center (TRC) services.
Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining a productive work-from-home environment for your Lexington-Fayette, Kentucky company, phone