Hialeah Teleworkers Connectivity Support and Consulting
System Infrastructure Integration Consulting Services
Expanding your at-home workforce may have a significant impact on network architecture, cybersecurity, and company culture. Progent has 20 years of background helping businesses of all sizes to design, deploy, manage, optimize, and debug IT networks that support at-home workers. Progent can help your Hialeah organization to select the right technologies and adhere to leading practices in building and maintaining a secure virtual solution for teleworkers that promotes teamwork and delivers maximum business value. Progent can provide services ranging from on demand expertise for getting you over challenging technical roadblocks to comprehensive project management to help you carry out business-critical tasks.
Progent's consultants can help Hialeah, Florida companies to with any aspect of creating a high-functioning work-from-home environment by providing network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, Call Desk outsourcing, endpoint security, backup/restore solutions, and streamlined management.
Network Infrastructure for an At-Home Workforce
Setting up the network infrastructure required for an at-home workforce can be especially complex if you must accommodate a mix of personal hardware like PCs and notebooks, routers, and Wi-Fi APs from various manufacturers and with a mix of OS software and firmware releases. Progent's experience providing remote help for both outdated as well as modern IT products in virtual office venues enables you to make cost-effective use of your existing network infrastructure and provides you with ready access to top-tire consultants for implement necessary upgrades. Support services available from Progent to help your company to implement a high-functioning telecommuting ecosystem include:
- VPN technology makes it possible to establish a safe tunnel for authenticated remote workers to access IT resources located at your corporate data center or in the cloud. Progent's consultants can help your company to configure and maintain VPN access between your teleworkers and your key network resources by providing online VPN integration support. For organizations using Cisco's ASA firewalls, Progent's Cisco ASA Firewall experts can assist your at-home workers to utilize Cisco's popular AnyConnect software to provide safe VPN connections for a broad range of devices including Windows, Mac, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) products enable an at-home worker to see and use a data center PC's desktop. This technology provides network managers substantial control over the computing ecosystem of telecommuters and ensures remote users a consistent and more productive experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
- Routers attach home networks to the Internet and support VPN tunnels, home wireless networks, and firewall services. Progent offers expert online consulting for deploying home routers from a variety of vendors. See router configuration support from Cisco-certified experts.
- Home Wireless networks, often shared by an entire household and visitors, are frequently utilized by at-home employees to access their router for work. This can create throughput as well as cybersecurity issues. Progent can assist businesses to resolve these problems by delivering expertise like Aironet configuration expertise, Cisco Meraki WiFi installation expertise, and Ubiquiti wireless access point integration assistance.
- Internet connectivity methods impact the performance and availability of connections between telecommuters and the company data center. Vital processes might require redundant Internet access in case the primary connection breaks. Progent offers expertise for selecting service providers, selecting appropriate bandwidth and data volume bundles, and setting up high-availability Internet access. Refer to Internet connectivity solutions.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and maintaining an efficient work-from-home solution for your Hialeah, Florida company, phone
An index of content::
Network Consultant Windows Server 2016 Fault Domains
24-7 Windows Server 2016 and SCVMM Professionals
Progent's Microsoft-certified IT experts can provide Windows Server 2016 migration consulting to assist organizations of all sizes to plan and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid architecture. Progent can help you to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, managing or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to take advantage of the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
Consultant Private Clouds for Small Businesses
Private Cloud Solutions Engineer
Progent's Private Cloud Hosting outsourcing offers comprehensive hosting of a small organization's servers in a solution that delivers the highest level of availability and scalability and is in addition easy to transfer to any data center. Progent's Private Cloud Hosting and Management services are built on proven virtualization techniques that allow small and midsize companies with mixed- platform IT systems to economize dramatically on the expense of capital equipment, system maintenance, and IT management while achieving world-class fault tolerance and an unprecedented level of vendor flexibility.
Juniper SRX220 Router Security Audits
Protecting Juniper SRX Series Firewall
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Technology Consulting Services Microsoft Small Business Server 2003
Consultant Microsoft Small Business Server 2011
Microsoft Small Business Server (SBS) is a low-cost collection of essential servers that offers the basis for a feature-rich but manageable IT network. The integration requirements of the Microsoft .NET components included with Microsoft Small Business Server 2011 requires a network expert with hands-on expertise and broad experience in planning and implementing cohesive and comprehensive information technology solutions. Progent's Microsoft-certified consultants have extensive experience with the technologies built into Microsoft SBS 2011 and SBS 2008. This experience assures you success in deploying, administering, and servicing IT environments powered by the Microsoft SBS line of servers and programs.
Setup and Support Offsite Workers
Top Offsite Workforce Information Technology Consulting
Progent has two decades of experience helping small and medium-size organizations to design, implement, optimize, manage, and troubleshoot IT networks that incorporate remote workers.
UNIX Specialist
Solaris Professional
Progent's Sun Solaris family consulting services offer small companies and software developers help with managing and supporting Sun Solaris systems that run with Microsoft-based technology. Progent can give your business contact with Sun Solaris experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide array of experience offers you an easy single consulting firm to show you how to build and maintain a secure and reliable cross-platform connectivity and communications solution that supports Sun Solaris and Microsoft coexistence by combining Microsoft Windows with major versions of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
Supplemental Call Center Setup and Support
Shared Helpdesk Specialist
Progent's Standard Help Desk Services offer an end-to-end solution that manages all facets of online desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem solving, and reporting. Support services are provided at a significant discount off Progent's normal Level 1 desktop service rates, and Progent offers the option of fast as-needed escalation to subject matter experts to handle challenging issues.
SQL 2008 Reporting Services Development Company
Urgent SQL Server Replication Specialist
Microsoft SQL Server 2005 delivers powerful, familiar tools to computer professionals as well as to information workers, reducing the complexity of designing, deploying, administering, and using enterprise data and analytical programs on platforms ranging from handheld devices to corporate information systems. The sophistication and integration requirements of Microsoft SQL Server 2005 require an IT consultant with hands-on experience and broad knowledge in designing and deploying data-driven, end-to-end business technology applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft technology, assures you success in designing, configuring and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
Network Services Monitoring IT Consultant
Automatic Topology Mapping Consultant Services
Progent’s ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to map, monitor, reconfigure and debug their connectivity hardware like switches, firewalls, and access points plus servers, printers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network maps are always updated, copies and manages the configuration information of almost all devices on your network, monitors performance, and sends alerts when potential issues are discovered. By automating complex management activities, ProSight WAN Watch can cut hours off ordinary chores such as making network diagrams, reconfiguring your network, locating appliances that require important software patches, or identifying the cause of performance problems.
Information Risk Assessment Services
Wireless Security Scan Professional
Progent offers two low-cost service packages designed to allow small companies to get an independent security evaluation from a premier security consultant. With Progent's External Network Security Inventory Checkup, a security expert runs a comprehensive examination of your network from outside your firewalled perimeter to uncover possible risks in the security profile you expose to the public. With Progent's Internal Security Inventory Scan, an engineer runs a network scan from an authorized machine within your firewall to evaluate your exposure to internal assaults. Both security inventory services are set up and run from a protected external location.
Check Point Software Blade Technical Support
Check Point NGX VPN Security Services
Progent's Check Point Software firewall experts can help you plan, configure, and manage firewall solutions built around Check Point NGFW firewall appliances and Check Point's cloud-based security services. Progent can also help you support legacy Check Point firewall models or migrate efficiently to Check Point's next-generation firewalls.
Part-Time CIO Computer Engineer
CIO Support and Help
Progent can supply small businesses with an IT management professional who can act as a part-time Chief Information Officer. This part-time CIO can provide long-term direction to help you integrate sensible IT products to improve business processes so they align more closely with your corporate goals. Your company can create and install a well conceived information technology plan without absorbing the expense of a full-time Chief Information Officer.
Engineer Internet Security and Acceleration Server
ISA Server Services
Progent's certified ISA Server consulting experts have extensive experience developing Microsoft-based security designs for IT networks with many sites, remote workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer can help your small or mid-size company design and implement a configuration of Microsoft ISA Server 2004 that meets your IT security needs without restricting your network.
24 Hour Windows Server 2016 Consultant
Microsoft Certified Expert On-site Technical Support Windows Server 2016 Hybrid
Progent's Windows Server 2016 disaster recovery/business continuity experts can help you to design a DR system based on Microsoft's cloud-tested Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance network-attached storage using commodity equipment, VM Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for fast, economical deployment of a stretch cluster quorum arbitration point.
After Hours Microsoft SQL 2008 Server Onsite Technical Support
Technology Consulting SQL 2008
Progent's Microsoft-Premier SQL Server consultants can provide a range of services to assist small and midsize businesses to design, install, manage, and troubleshoot MS SQL 2008 systems in order to realize the optimum business advantage from Microsoft's state-of-the-art database management platform. Also, Progent can provide assistance with system architecture, company-wide protection, and custom software programming to optimize the business benefit of your IT investment.
Remote Support Services Microsoft Dynamics GP
Top Rated Dynamics GP Power BI Support
Dynamics GP/Great Plains can help you grow and control your business better by delivering deep availability of decision-driving data and a fast return on investment. Dynamics GP/Great Plains offers important business benefits such as its ability to extend the presence of your company, manage your accounting, automate financial operations, unify procedures across your company, refine inventory control, enhance order accuracy, expand revenue and minimize turnaround time, and increase free cash flow. Progent can show you how to configure and maintain a reliable, secure server and network infrastructure to support Great Plains, and can offer expert Dynamics GP support professionals to make sure you reap the full advantages of your Dynamics GP business management system.
Remote Support Services Systems Management Server 2003
Microsoft SMS Integration Support
Progent’s Microsoft certified experts offer small and mid-size businesses enterprise-level consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to deliver important software rapidly and reliably to appropriate users, lower product expense and adhere to licensing agreements by determining patterns of usage, enhance Windows protection by increasing your knowledge of vulnerability and by delivering critical updates, manage your external workforce through industry standards independent of connection or location, and reduce operational expenses by fully exploiting the administrative capabilities incorporated into Windows. Progent’s SMS consulting professionals can show you how to use SMS effectively for automated software and application deployment, security patch control, and resource tracking management including program and hardware inventory.
Mid-sized Office Server Help
After Hours SMB Small Business IT Consulting Group
Progent offers IT services for mid-size companies who have 100 to 250 network clients. The medium size business or work group has typically been an overlooked segment of the market for network support services. The overhead and support delivery models of major third-party service organizations make them too costly for the ordinary mid-size business or small medium business (SMB), which commonly relies on a modest information technology budget with which to support an information system whose advanced technology and capability are often comparable to the networks of much larger enterprises. Progent's support delivery model, which takes great advantage of online support, virtual office infrastructure and 24x7 network monitoring, significantly lowers the IT maintenance expenses of an SMB while providing the mid-size company with big-company support from professional, IT experts knowledgeable in a wide range of midsized business network solutions. If your mid-sized organization or small business is looking for levels of network help appropriate by a medium size office without paying enterprise prices, contact Progent.
Microsoft Project Server 2013 Consultants
MS Project Server Programming Firms
Progent's Microsoft consultants offer in-depth expertise in implementing, operating and troubleshooting any edition of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can provide a wide range of affordable online support services following industry best practices to help organizations of all sizes to get all the benefits of this powerful platform. Services available from Progent include solution design, software configuration and upgrades, setting up secure collaboration among onsite and offsite users, network infrastructure optimization, and specialized online training classes.
Consulting ISA 2004 Firewall
ISA 2004 Professionals
Progent's certified Internet Security and Acceleration Server consultants have extensive experience creating Microsoft-based security designs for information systems with many locations, mobile workers, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant is ready to help your small or mid-size business plan and implement an installation of Microsoft ISA Server 2004 that meets your information security requirements without limiting your network.
IT Services Supplemental Service Desk
Microsoft and Cisco Certified Supplemental Support Desk On-site Technical Support
Progent provides several basic kinds of Call Center services : Microsoft and Cisco Call Center Outsourcing Services, Virtual Helpdesk Services, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft and Cisco experts offers your customers convenient access to a dependable technical group with years of experience providing phone support and remote access repair for networks based on Microsoft technology. Progent's focus is on earning the support Help Desk a positive image as a key contributor to company performance. Progent's target is to fix rather than merely record problems.
Engineer Load Aggregation Testing
QoS Test Lab Technology Professional
The Progent Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center can be used for piloting mission-critical applications, developing efficient system upgrade methodologies, evaluating and tuning performance, designing or verifying disaster recovery solutions, mitigating compatibility problems, and establishing training systems for the latest technologies. For Progent clients without sufficient in-house resources to assemble effective test systems, Progent's Test and Training Lab reduces capital outlay and technical risk and helps keep critical IT projects on schedule.
Computer Consultant ISA Server
ISA 2004 Standard Edition Server Support
Progent’s Microsoft certified professionals offer small and medium sized businesses expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers contain an advanced application-layer aware firewall that can protect your IT system from attack by external and inside threats. Forefront TMG and ISA Server perform deep inspection of Internet protocols such as Hypertext Transfer Protocol, which enables these security platforms to detect many threats that can elude ordinary firewalls. The integrated firewall and VPN structure of Forefront Threat Management Gateway and ISA Server support stateful filtering and monitoring of all VPN traffic. ISA Servers are the mainstay of Microsoft's system security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you enhance your network protection through expert planning and integration of Forefront TMG and ISA Servers. Progent's Microsoft consultants can help your company to configure Microsoft Forefront Threat Management Gateway 2010, maintain any version of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront TMG.
Consultant Citrix Xen Hypervisor
Citrix Server Management Engineers
Progent's Citrix-certified consultants can help your company to evaluate the business advantages of XenServer as well as other Citrix products, and can help you to plan, validate, execute, troubleshoot, and support a XenServer solution. Progent can also assess your existing Citrix technology deployment and help you to enhance resource utilization, performance, protection, uptime, and disaster recovery.
Fault Tolerant Data Center Support
High-Availability Data Centers Professionals
Progent's Data Center engineers can help you select high availability data centers that match the specific requirements of your business. High availability co-location sites are particularly appealing to small businesses because of their low cost and simplified logistics compared to pursuing a do-it-yourself strategy. Attempting to design an on-site data center that offers even a basic degree of fault tolerance is financially prohibitive for the majority of small companies. Progent is ready to show you how to get all the benefits of non-stop data centers and 24x7 colo sites by offering a complete array of consulting and support services.
Technology Professional WSUS
WSUS Services
Microsoft Windows SUS allows IT administrators to deploy and track the latest Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Windows Server Update Services, network support staff can completely and effortlessly manage the distribution of updates that are released through Microsoft Update to servers and workstations in a company. Progent can help you with technical details of the initial configuration of Microsoft WSUS such as designing the Microsoft WSUS deployment, configuring user's computers, establishing the Group Policy parameters, and making sure your Microsoft Windows Server Update Services Group Policy Object is linked to an Active Directory container that makes sense for your system environment.
Online Troubleshooting Windows 7 Wireless
Windows 7 Upgrade Specialist
Progent's certified consultants can provide offsite and on-premises consulting services to assist you to administer, maintain, and troubleshoot PCs powered by Windows 7 and also offers help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, data and identity protection, backup and restore, online access, smartphone and tablet management, wireless configuration, and 24x7 network monitoring and alerts.
Cisco and Microsoft Certified Expert Help Desk Software Selection and Deployment Online Help
On-site Technical Support 24x7 HelpDesk
The Contact Center support model adopted by Progent offers small organizations an effective alternative to dependence on freelance consultants by offering broad technical knowledge shared by numerous engineering groups, optional 24x7 availability of urgent assistance, escalation capability to top-level engineers for handling the most intractable problems, support consistency and dependability, quick follow through overseen by seasoned service managers, a variety of easy-to-use techniques for initiating service jobs, plus a high level of progress transparency enabled by ticket tracking and available through a web-based portal.
Support and Integration SQL Server Cluster
Fault Tolerant Data Center IT Services
Progent’s high availability network consultants provide non-stop computing support, disaster recovery planning, network load balancing, high-availability interoffice connectivity, non-stop Internet connection design, fault-tolerant data center support, and other fault-tolerant operations support to help your organization create a non-stop environment for strategic applications. Progent possesses the experience to develop economical, fault-tolerant networks by deploying the expanding library of Microsoft Windows Cluster servers such as Windows Cluster Server 2003, SQL Cluster Server, and Exchange Cluster Server. Progent’s Microsoft and Cisco certified engineers can show you how to you build a high-availability mutli-location network with a completely redundant Internet connection and intelligent network load balancing.
Top Ranked Windows Training
Router Education
Progent practices knowledge transfer from Progent's support experts to customers. By educating customers to deal with problems that are within their scope, Progent is able to concentrate on delivering high-value services where Progent faces little competition. Medium-size businesses who work with trusted independent service providers or who maintain internal IT staffs benefit when Progent transfers information about new technology and proven processes to make their networks more robust, secure, and productive.
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