Expanding your at-home workforce can have a major effect on IT architecture, security/compliance, and company workflows. Progent has two decades of background assisting businesses of all sizes to plan, deploy, administer, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can assist your Huntington Beach company to pick the right tools and follow leading practices in building and maintaining a safe virtual ecosystem for telecommuters that facilitates teamwork and returns top value. Progent can provide support services that go from on demand guidance for helping you past occasional IT bottlenecks to comprehensive project management to help you successfully complete business-critical tasks.

Progent's consultants can help Huntington Beach, California companies to with any aspect of building a high-functioning work-at-home ecosystem by providing network infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk augmentation, security and compliance, data protection solutions, and unified management.

Infrastructure for a Remote Workforce
Integrating the physical and software infrastructure needed for an at-home work environment can be especially complicated if you must manage a combination of worker-owned equipment like desktop computers and laptops, routers, and wireless APs from various vendors and with a mix of operating systems and firmware levels. Progent's experience delivering online support for both legacy and modern IT products in remote office venues allows you to make efficient use of your available network infrastructure and offers fast access to expertise for implement essential upgrades. Support services available from Progent to help your company to create a productive telecommuting infrastructure include:

  • Virtual Private Network technology makes it possible to create a safe tunnel for authorized at-home employees to use IT resources situated at your corporate datacenter or in a public cloud. Progent's consultants can help your company to configure and maintain VPN access between your at-home workforce and your various network resources by providing remote VPN configuration support. For organizations using Cisco's ASA security appliances, Progent's Cisco-certified ASA experts can help your telecommuters to set up Cisco's popular AnyConnect client software for safe VPN tunneling for a broad selection of devices such as Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure platforms allow a teleworker to view and use a data center PC's desktop. This provides IT managers substantial control over the digital ecosystem of telecommuters and ensures remote users a consistent and more productive experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers attach at-home computer networks to the Internet and typically support VPN tunnels, local Wi-Fi connectivity, and firewalls. Progent can provide top-tier online consulting for setting up routers from a range of vendors. See router configuration services from Cisco-certified consultants.
  • Home Wi-Fi networks, typically supporting the whole family and visitors, are commonly used by at-home employees to connect to their router for work. This can create performance and cybersecurity problems. Progent can assist you to resolve these issues by providing expertise like Cisco Aironet configuration expertise, Cisco Meraki wireless deployment consulting, and Ubiquiti Unifi wireless access point integration help.
  • Internet access solutions impact the speed and reliability of connections between telecommuters and the company network. Line-of-business processes may demand redundant Internet connections in case the primary connection fails. Progent offers guidance for identifying Internet service providers, picking appropriate service offerings, and integrating redundant Internet access. Refer to Internet connectivity solutions.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining an efficient telecommuter solution for your Huntington Beach, California business, call 1-800-993-9400 or visit Contact Progent.

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    For companies that have a combination of Mac and Windows computers, there exist two basic solutions for using Microsoft Windows-only software on an Apple Mac: remote access to a physical Windows computer or local simulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection for Apple Mac allows you to attach an Apple Mac to a networked Microsoft Windows-based computer to use Microsoft Windows programs and share system resources. Virtual PC for Mac simulates Microsoft Windows on an Apple Mac computer so you are able to run Microsoft Windows applications locally. Progent's macOS and Mac OS X technology support experts can help your business to maintain these products for using Windows programs on your Macs and can in addition help your organization to assess and install other products for Microsoft Windows PC emulation.

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    Progent's Check Point Software experts can show you how to select and configure Check Point Firewall/VPN utilities and appliances powered by Check Point Software's technology to offer an affordable and effective security defense for your information network. Progent can also help you configure other Check Point products including ZoneAlarm and Check Point Series 80 firewalls with security solutions from other suppliers and provide a single stop for continuing network support, administration, training, and design expertise.

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    Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status through thorough examination and significant experience with network security architecture. ISSAP consultants have comprehensive understanding of access management systems and techniques, phone system and network infrastructure protection, cryptography, requirements analysis, business continuity and DRP, and physical security integration. Progent's ISSAP-certified security specialists can assist your company with all phases of secure network architecture.

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    Windows Server 2008 is a major advance in making information systems more protected and fault tolerant, easier to virtualize and administer, faster, and able to provide a better platform for web publishing. Progent can help your company get the most from the enhancements built into Windows Server 2008 by providing certified consulting, technical support, education, temporary staffing, network monitoring, and security engineering services.

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    Progent's Cisco CCIE-certified networking experts can provide high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.

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    Progent offers cost-effective remote support to assist companies of any size to integrate Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help you with every aspect of Amazon AWS integration including requirements analysis, preparedness evaluation, architectural design, testing, configuration, administration, performance tuning, software license management, disaster recovery solutions, and security.

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    Progent's certified Forefront Threat Management Server and ISA Server 2006 consultants can help you to design, deploy, and support a configuration of Forefront Threat Management Server or Internet Security and Acceleration Server 2006 on your network that provides the firewall security, speed and ease-of-use that your company requires.

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    Progent's Cisco certified networking consultants can provide advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.

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  • Support and Help SQL Server 2014 Reporting Services
    SQL Server 2014 Onsite Technical Support

    Microsoft SQL Server 2014 incorporates major enhancements in key areas including performance, uptime, compliance, and cloud readiness. SQL Server 2014 is the first release of SQL Server that includes in-memory capability that operates transparently across all types of applications including Online Transaction Processing (OLTP), data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient online and on-premises consulting services that include planning, deployment, administration, remediation, and application development expertise to help organizations of any size to achieve fast return from their SQL Server 2014 investment.

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  • Operations Manager Consultants
    Monitoring and Reporting Consultants

    Medium-size businesses can get all the benefits of Microsoft System Center Operations Manager and have quick access to Progentís Microsoft and Cisco Premier IT support experts. With Progent's affordably priced network service packages, mid-size organizations can select a simple co-sourcing service program based on Microsoft Operations Manager with network monitoring, automated alerts, comprehensive system analysis, Help Desk Call Center, and remote service. For businesses with line-of-business environments who need high availability networking, Progent can provide a complete 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager to provide medium-size company information systems enterprise-class reliability, security and performance.

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    wireless LAN controller Professional

    Progent's certified wireless consultants can help you to assess the advantages of adopting Cisco Wi-Fi controllers to manage Wi-Fi deployments of any size. Progent can assist you to support and troubleshoot your existing Wi-Fi network or help you design and carry out a smooth transition from earlier generation Wi-Fi controllers to modern models.

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