Enlarging your remote workforce may have a major impact on network architecture, cybersecurity, and company culture. Progent has two decades of experience helping small and mid-size businesses to design, configure, manage, tune, and debug IT networks that support work-from-home employees. Progent can assist your Carlsbad company to pick the right tools and adhere to best practices in creating and operating a secure virtual office ecosystem for telecommuters that facilitates collaboration and returns top business value. Progent can provide support services that go from on demand guidance for helping you past occasional IT bottlenecks to full project management to help you successfully complete business-critical tasks.

Progent can assist Carlsbad, California businesses to succeed with any facet of creating a high-performing work-from-home ecosystem by providing infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk outsourcing, endpoint security, data protection solutions, and streamlined management.

Network Infrastructure for an At-Home Workforce
Integrating the physical and software infrastructure needed to support an at-home work environment can be particularly challenging if you must manage a mix of worker-owned equipment such as desktop computers and notebooks, Internet routers, and wireless APs from different vendors and with a mix of operating systems and firmware releases. Progent's background delivering remote help for both legacy and modern IT products in virtual office solutions enables you to make cost-effective use of your available infrastructure and offers fast access to expertise for making essential updates. Support services available from Progent to help you to implement a productive telecommuting infrastructure include:

  • Virtual Private Network connectivity makes it possible to create a secure connection for authorized at-home workers to use IT assets located at your corporate data center or in a public cloud. Progent can assist your company to deploy and maintain VPN connections between your teleworkers and your key network resources by providing remote VPN integration support. For organizations with Cisco's ASA security appliances, Progent's Cisco ASA experts can help your at-home workers to set up Cisco's AnyConnect software to provide secure VPN tunneling for a wide selection of devices such as Windows, macOS, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products enable a teleworker to see and interact with a data center PC's desktop. This gives IT managers substantial control over the computing environment of at-home employees and offers remote users a consistent and more productive work experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers connect at-home networks to the Internet and typically support VPN connections, local Wi-Fi connectivity, and firewall services. Progent offers expert remote consulting for setting up routers from a range of vendors. See router integration services from Cisco-certified consultants.
  • Home Wi-Fi networks, typically shared by families and visitors, are frequently utilized by at-home employees to connect to their Internet router for work. This can create performance and security problems. Progent can assist businesses to mitigate these issues by delivering expertise that include Cisco Aironet integration consulting, Cisco-certified Meraki wireless deployment consulting, and Ubiquiti Unifi wireless access point integration assistance.
  • Internet access methods affect the performance and availability of connections between at-home workers and the company network. Vital applications might demand redundant Internet connections in case the normal connection breaks. Progent offers expertise for selecting Internet service providers, picking appropriate service offerings, and setting up high-availability Internet access. See Internet connectivity integration services.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing a productive work-from-home solution for your Carlsbad, California organization, call 1-800-993-9400 or go to Contact Progent.



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    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes cutting edge behavior analysis tools to defend endpoint devices as well as physical and virtual servers against modern malware attacks like ransomware and email phishing, which easily evade legacy signature-based anti-virus tools. ProSight ASM safeguards on-premises and cloud-based resources and provides a unified platform to manage the complete malware attack lifecycle including filtering, infiltration detection, mitigation, cleanup, and forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered attacks.

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    With Catalyst switches for small and mid-size companies, Cisco enables organizations to gain all the advantages of adding intelligence to their IT infrastructures. Cisco's Catalyst switch technology makes it possible to enable features to make your network infrastructure sufficiently robust to accommodate time-critical needs, scalable to support growth, safe enough to protect restricted data, and designed for differentiating and controlling all traffic to optimize system performance. Progent's Cisco certified consultants can show you how to select and integrate Cisco Catalyst switches appropriate for your business. Also, Progent's CISSP certified security specialists can help you develop a strategic security plan and set up Catalyst switches so they help enforce your security policies. Cisco Catalyst switches that Progent provides expertise for include Cisco's Catalyst 2950 switches, Cisco Catalyst 3560 switches, Catalyst 4500 switches, and Cisco Catalyst 6500 switches.

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    Remote 24x7 monitoring, automated alerts, and periodic analytical reporting are crucial to preserving the proper operation of your network and eliminating unnecessary and costly disruptions. Remote Monitoring and Management (RMM) solutions have progressed so far that companies of any size can get a degree of protection that was once reserved for large enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) options available as low-cost services created to assist you to detect and resolve a an array of network problems before they get big enough to hurt your business.

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    Microsoft SQL Server 2016 introduces major improvements in performance, capacity, data security, high-availability, BOYD integration, plus integrated business intelligence. New features include PolyBase for handling relational and non-relational databases in one appliance for big data applications, Hadoop support, Always Encrypted mode, Mobile Reports, and seamless control over on-premises and cloud-based operations and services. Progent's Microsoft-certified consultants can deliver online and onsite support to assist organizations of all sizes to implement, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other core Microsoft products such as Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM, Skype for Business, and System Center Operations Manager.

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    Small to mid-sized companies can now get all the advantages of Microsoft System Center Operations Manager and also have fast access to Progentís Microsoft and Cisco certified network consulting professionals. With Progent's economically priced network service packages, mid-size businesses can choose a basic co-sourcing service program built around System Center Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Operations Manager to provide small and midsize company networks world-class availability, protection and performance.

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