Expanding your at-home workforce can have a major effect on network architecture, security, and corporate workflows. Progent has two decades of experience helping small and mid-size businesses to plan, configure, manage, tune, and troubleshoot IT environments that support work-from-home employees. Progent can help your Las Vegas organization to select the right tools and adhere to best practices in creating and operating a secure virtual solution for teleworkers that promotes collaboration and delivers top value. Progent can provide support services ranging from as-needed expertise for getting you over challenging technical roadblocks to comprehensive project management to help you successfully complete mission-critical initiatives.
Progent can assist Las Vegas, Nevada organizations to with any aspect of creating a high-performing work-at-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, cloud connectivity, Help Desk augmentation, endpoint security, data protection solutions, and centralized management.
VoIP Integration for an At-Home Workforce
Extending the business phone system to include teleworkers is critical to maintaining a productive at-home workforce. A variety of cloud-centric digital PBX products are popular with small and mid-size businesses to support teleworkers. Many larger organizations depend on Cisco's modern or older platforms for IP voice solutions. Progent can help businesses of any size to design or tune a remote VoIP environment that provides the versatility, transparency and security needed for telecommuters. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to assist organizations optimize their existing Cisco IP voice systems to support an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise IP telephony capabilities to devices like IP phones, media processing platforms, Voice over IP gateways, and multimedia applications used across the network. Unified Communications Manager manages additional mixed media services like unified messaging, video conferencing, and customer interaction networks. For details about Progent's Cisco Unified CM or CUCM expertise, see CUCM expertise.
- CallManager is Cisco's legacy call-processing software and has been superseded by CUCM. Progent's consultants can help you to support your current CallManager deployment or upgrade smoothly to Cisco's current IP telephony solutions. To learn about Progent's expertise for Cisco CallManager and Cisco's other early VoIP platforms, refer to Cisco CallManager expertise.
- Cisco IP Gateways enable connectivity with public telephony networks and with users operating beyond the corporate perimeter
like at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series as well as for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
- Additional VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your WAN infrastructure to work with these VoIP solutions and deliver online integration and troubleshooting services.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining a productive telecommuter environment for your Las Vegas, Nevada business, phone 1-800-993-9400 or visit Contact Progent.