Lynnwood At Home Workforce Configuration Advisor
Help Desk Call Center Solutions Consultants
Expanding your telecommuter workforce may have a significant impact on IT infrastructure, security/compliance, and company culture. Progent has 20 years of background helping businesses of all sizes to design, configure, administer, optimize, and debug IT networks that support at-home workers. Progent can assist your Lynnwood company to pick the right tools and follow best practices in creating and operating a secure virtual office solution for telecommuters that promotes teamwork and delivers maximum value. Progent offers support services that go from on demand expertise for getting you over occasional technical bottlenecks to full project management or co-management to help you carry out business-critical initiatives.
Progent can help Lynnwood, Washington companies to with any aspect of creating a high-functioning work-at-home environment by providing network infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk augmentation, security monitoring, backup/restore solutions, and centralized management.
Help Desk Support for Remote Workers
An emergency, company-wide transition to a from-home workforce, which could be driven by an epidemic or as a component of a disaster recovery/business continuity process, can overwhelm even a high-performing in-house Call Desk. Progent's Call Center services make it possible for businesses to outsource or augment their Support Desk by using Progent's online Technical Response Center (TRC) team.
- Progent's Standard Help Desk support services utilize Progent's nationwide network of online technical support specialists combined with world-class trouble ticketing and tracking software to offer an affordable, state-of-the-art Call Desk. Progent's Standard Help Desk Services provide a comprehensive solution that handles all facets of online Level 1 desktop technical support from service requests to trouble ticket creation, screen sharing, issue resolution, and reporting. A browser-based User's Service Portal allows teleworkers to monitor or edit their current tickets, enter details, and append screen captures or attachments. Technical support services are delivered at a substantial discount off Progent's ordinary Level 1 desktop service charges, and Progent offers the option of rapid hand-off to Level 2 and Level 3 support specialists to deal with advanced problems. To learn more, refer to Progent's Standard Helpdesk Services outsourcing for small businesses.
- Progent's Call Center Supplemental Service allows your business to supplement your existing Call Center staff by sharing responsibilities for Call Center support services seamlessly between your in-house support personnel and Progent's extensive pool of PC support engineers and subject matter specialists. Progent's co-managed Support Desk service uses a co-sourcing support model based on the number one professional services automation tool for handling help requests and trouble tickets, establishing responsibility, monitoring progress, and producing reports. To find out how Progent's Help Desk Call Center Augmentation Services can enable your business to provide best-in-class desktop support to your telecommuters, go to Progent's Help Desk supplementation Services.
Contact Progent for Remote Workforce Support Services
To contact Progent about creating and maintaining an efficient telecommuter solution for your Lynnwood, Washington business, call
An index of content::
Consulting Services Solaris with Windows
Top Rated Windows and UNIX Consulting Services
If your company computer system mixes UNIX, Linux or Solaris technology with Windows, Progent can help you to incorporate your IT resources into a cohesive network that allows all your OS platforms to run side by side for simple administration, transparent information exchange, high dependability, enhanced throughput, and tight protection. Progent's UNIX and MS Windows integration assistance services feature network architecture integration and support, support for Windows services for UNIX, remote network monitoring and administration, remote technical help and repair, in-person technical support, and Help Desk Call Center support.
Technology Professional Infor SyteLine CloudSuite General Ledger
Infor SyteLine CloudSuite Job Costing Consult
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that incorporates over 25 years of background assisting manufacturing and service organizations to manage supply chains and streamline critical business processes in order to bring products to market fast and adhere to customer schedules dependably. Progent offers the expertise of an ERP specialist with over two decades of experience with the Infor CloudSuite Industrial/SyteLine product family. Progent offers remote or on-premises consulting that spans from occasional advice to comprehensive solution planning and project management outsourcing or co-sourcing. Sample services offered by Progent for Infor CloudSuite Industrial include implementation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, debugging, data conversion, Office 365 integration, disaster recovery planning, and database administration.
Apple Mac Spam Filtering Engineer
macOS Penetration Testing Technical Support Services
Progent's certified security staff can show you how to safeguard your Mac environment through professional support offerings including running security tests, clean up after virus and denial of service penetrations, configuring firewalls, integrating safe off-site and mobile access, installing monitoring programs for protection against viruses, spam, and directory harvest attacks, and creating a company-wide security strategy appropriate for the specific objectives of your corporate network.
Microsoft ISA Server Computer Engineer
Microsoft Certified Partner ISA 2004 Server Network Consulting
Progent's certified ISA Server consultants have long experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for IT networks with multiple offices, mobile users, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants are available to help your small business in designing and implementing a configuration of ISA Server 2000 or ISA 2004 Server that meets your information protection requirements without overly restricting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any later versions of Internet Security and Acceleration Server.
Contractor Job Contract Network Engineering
Careers Contract Cisco CCNA
Progent's Experts Team provides support in key technologies such as Apple OS integration and applications; Support for Linux, UNIX, and Sun Solaris environments; MRP, Enterprise Resource Planning, or CRM customization; Strategic and vertical application help; CIO, management information analyst, and project management outsourcing; Special applications development and deployment; Web, eCommerce, Electronic Data Interchange, and client portal design and integration; Database management and performance consulting; Management information consulting; and Telecom systems consulting.
Office 365 Gmail migration Computer Consultants
Office 365 authentication On-site Technical Support
Office 365 is Microsoft's extensive suite of productivity apps and cloud services offered on a monthly or annual subscription basis. Office 365 applications and cloud services are offered in a variety of product bundles targeted at markets from individuals and households to enterprises. Progent can provide quick and easy remote access to specialists with expertise in Microsoft, Mac, Apple iOS, and Google Android technology. Progent can assist you to understand the wealth of subscription plans available with Office 365 and configure your network with Office 365 in a way that delivers top business value. Progent offers expertise with cross-platform networks that include Windows, macOS or OS X, and Linux technology. Progent can also assist you to build and maintain hybrid solutions that seamlessly integrate local and cloud-based products and services.
ISA 2004 Firewall Support Services
After Hours On-site Technical Support ISA 2004
Progent's Microsoft-certified ISA Server consultants have broad experience developing corporate security designs for IT networks with many sites, mobile users, and line-of-business web-based applications. A Progent ISA Server engineer is ready to help your small or mid-size business plan and deploy a configuration of Microsoft ISA Server 2004 that meets your information protection requirements without limiting your network.
Wireless Online Support
Windows Mobile 7 Professional
Progent’s professionals offer experience in multiple technologies relevant to mobile networking such as network infrastructure, Activesync, wireless security, mobile email, Windows Mobile, Research in Motion Blackberry, and mobile application development. Progent's Microsoft certified professionals can save your business work and expense by using their wireless experience to show you how to choose and configure wireless connectivity technologies that make sense for your business. Progent can also optimize your IT architecture so that wireless handhelds work better.
VMM and SQL Server Online Help
SCVMM Network Engineer
Progent's Microsoft-certified consultants can assist organizations of all sizes to adhere to leading practices to set up SCVMM 2012 hosts, networking, storage, and library resources; plan, deploy, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for comprehensive reporting. Progent can assist your business to upgrade from a legacy release of SCVMM or from a third-party virtualization management system, and Progent can help you to optimize and repair your current SCVMM 2012 environment to make sure you realize the highest possible business value.
Largest Compensation for Microsoft Certified Job Openings
Top Rated Compensation for Cisco Consultants Home Based Virtual Office
Progent's compensation model is built on contribution, so similar to being an independent contractor, your earnings are entirely driven by your work effort. Certain of our support staff stress lifestyle issues and elect to work at an easy pace, using our self-determined schedule to pursue personal enthusiasms such as hiking, car racing, snow boarding, surfing, travel, or spending free time with family and friends. Others take advantage of the chance to make major dollars through hard work and long hours. Progent completely supports both ends of the spectrum plus any point in between.
Remote Wisconsin Consultant
Best Arizona Information Technology Consulting Firm
Progent’s Technical Response Center (TRC) offers national extended hours remote help for networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support experts provide after-hours telephone help and remote secure computer connection to troubleshoot and resolve technical problems quickly and affordably. The scope of IT expertise represented by Progent's staff of country-wide service professionals allows Progent to escalate even the toughest network issues to appropriate specialists as needed. For urgent problems, the Technical Response Center endeavors to respond to your call for support in less than one hour.
White Paper Small Business IT Outsourcing
IT Outsourcing Whitepaper
Progent’s IT outsourcing services provide affordable computer support for medium-size organizations. Whether it includes designing system architecture, setting up an internal Help Desk or using an outside one, rolling out an updated e-mail platform, monitoring your system, or building a web-based eCommerce application, outsourcing your IT engineering services can smooth out expenses and eliminate uncertainties, allowing network support budgets to increase in a more linear and manageable manner than is possible by assembling a large, knowledgeable internal IT staff. Progent’s Outsourcing White Paper and datasheets explain how Progent can enable you to build a protected and highly available network architecture for your critical Windows-powered business software including Windows 2008, Exchange Server 2007, and Microsoft SQL Server 2008.
Amazon AWS enterprise hybrid cloud solutions Reports
Amazon EC2 AMI Contract Programming
Progent can provide affordable online consulting to help businesses to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design and review, testing, deployment, administration, performance optimization, licensing management, disaster recovery solutions, and security and compliance.
24-7 Help and Support Remote Monitoring and Reporting
Expert Microsoft Certified MOM 2016 On-site Technical Support
Progent's Microsoft-certified consultants have over a decade of background designing, implementing, enhancing and troubleshooting System Center Operations Manager solutions and can provide organizations of all sizes advanced online or onsite consulting services for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience required to watch over your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent can also help you to import and set up Microsoft SCOM 2012 management packs based on industry best practices for tracking network infrastructure as well as Microsoft and third-party applications and services. In addition, Progent can provide fast remote or on-premises troubleshooting to assist you to fix serious problems detected by SCOM 2012.
Meraki 802.11ax AP Migration Specialist
Meraki Wi-Fi Access Point Computer Engineer
Progent's Cisco-certified Wi-Fi networking experts offer online and on-premises consulting and support services to help your organization to plan, configure, administer, optimize, and debug wireless networks that incorporate Cisco's Meraki access points. Progent can also assist your organization to plan and implement hybrid networks that combine on-premises and cloud-based resources and that provide seamless connectivity, advanced protection, streamlined management, and consistent operation for all your wired and wireless endpoints.
CISA Certified Security Audit Professional
Consultants Cybersecurity Audit
The CISA credential is a recognized qualification that signifies mastery in IS security auditing. Certified by the American National Standards Institute (ANSI), the CISA accreditation requires that candidates undergo an extensive examination given by the ISACA professional group. Progent can provide the expertise of a CISA-Premier Cybersecurity audit professional trained to assist companies in the areas of IS audit services, information technology administration, network assets and infrastructure ROI, information technology support, safeguarding of information assets, and business continuity preparedness.
system center 2016 operations manager Technology Consulting
scom 2016 SQL Server integration Integration
Microsoft System Center 2016 Operations Manager is designed to promote consistent performance and maximum availability for key workloads by providing unified, mixed-platform monitoring of IT infrastructure installed throughout local datacenters and cloud environments. Progent's consulting group can provide advanced online and onsite support to assist businesses of any size to design, integrate, optimize, update and repair Operations Manager 2016 solutions. Progent can help your company to move to Operations Manager 2016 from older versions of Operations Manager or from different monitoring products, or integrate a variety of monitoring systems into a cohesive infrastructure management ecosystem. Progent can also help you extend your Operations Manager 2016 environment to include resources based in public clouds such as Microsoft Azure and Amazon AWS.
5500 Wireless Controller Support and Integration
Wi-Fi VoIP phone integration Computer Consulting
Progent's Cisco-certified Wi-Fi technology experts can help organizations to configure, manage, and troubleshoot Cisco wireless devices including Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Microsoft LCS Server Consulting Services
Microsoft LCS Server 2007 On-site Support
MS Communications Server provides IM and Real Presence in an extensible, world-class package featuring enhanced security, seamless compatibility with additional Microsoft software, an extendable, standards-based development environment, and support for regulatory mandates such as HIPAA, SOX, and GLB. Communications Server allows lower costs and improved operational efficiencies, enhanced individual productivity, and stronger IP security. Microsoft Communications Server has been superseded by Lync Server, which in turn has been revamped and renamed Skype for Business. Progent's Microsoft-certified unified communications experts can provide online and on-premises support and troubleshooting services for your Office Communications Server environment and can help you to evaluate the advantages of migrating to Microsoft's Skype for Business. Progent can also help you to design and carry out a smooth upgrade that will add significant strategic value to your information network
Emergency Offsite Managed Data Backup/Recovery Services Onsite Technical Support
ProSight DPS Hybrid Cloud Backup/Recovery Services
ProSight Data Protection Services provide small and medium-sized organizations a low cost end-to-end service for reliable backup/disaster recovery. For a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and allows fast recovery of vital data, applications and VMs that have become lost or damaged due to component failures, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's BDR consultants can deliver advanced support to configure ProSight DPS to be compliant with regulatory requirements like HIPAA, FIRPA, and PCI and, whenever necessary, can assist you to recover your critical information.
Windows Cluster Outsourcing
High-Availability Clustered Servers Support Outsourcing
Progent provides Windows 2003 Cluster Server assistance to help your company deploy zero-downtime clustered servers designed to deliver 100% uptime. Clustered Windows servers for non-stop systems include Windows Cluster Server, SQL Cluster Server, and Exchange Cluster Server. By helping you design zero-downtime server clustering solutions based on Microsoft Windows Server 2003 Cluster, Progent’s Certified Windows engineers ensure that your high availability server clusters are set up to maximize the business value of your computer network.
Dynamics GP System Migration Planning Specialists
Microsoft Dynamics GP Migration Planning Professional
Progent has supported Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has provided system integration, customization, training, and troubleshooting services since the platform's debut. Progent can provide top-tier support for upgrading out of date Dynamics GP/Great Plains ERP systems. Progent can help your business to plan, test, and implement an efficient migration from a a legacy release to the latest edition of Dynamics GP.
Q and A about Cisco Consultants Remote Support Jobs
Q and A about Cisco Engineering Contract Job
To see replies to common enquiries concerning becoming employed by Progent, refer to Working with Progent FAQs.
Top Quality Computer Consulting Small Business Server Premium Add-on
Microsoft SBS 2008 Network Consultants
Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that offers the basis for a feature-rich but easy-to-manage IT network. The IT demands of the Microsoft .NET components included with Microsoft Small Business Server 2011 requires a computer consultant with hands-on background planning and integrating seamless, comprehensive business network environments. Progent's SBS Server professionals have an average of more than a decade of experience integrating computer networks based on Microsoft technology. This background ensures you results in deploying, administering, and repairing IT solutions that incorporate the Microsoft Small Business Server package of servers and productivity software.
SharePoint Portal Server Consultant Services
Office SharePoint Server 2003 On-site Support
Progent's Microsoft-authorized consultants can show you how to rationalize the economic justification for implementing Microsoft SharePoint Server 2007, consult with you on the appropriate edition of Microsoft SharePoint Server for your application, provide configuration and deployment expertise, help you to set up Microsoft SQL Server as a back-end DBM, optimize your network integrity, integrate your standard and customized application programs to operate with SharePoint Portal Server 2007, design a company-wide security strategy that includes portal solutions, and provide maintenance and Help Desk services.
IT documentation management Consultants
Engineers domain expiration management
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, find and protect information about your IT infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By updating and organizing your IT infrastructure documentation, you can save as much as 50% of time wasted trying to find critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether you’re making enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you need as soon as you need it.
Technical Support Windows Server 2016 Business Continuity
Windows Server 2016 Stretch Clusters On-site Technical Support
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 migration consulting to help organizations of any size to design and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can assist you to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist you to benefit from the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
Microsoft SQL Server Technology Consulting Services
SQL Server 2008 Upgrade Consultant
Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis solution that enables the fast development of cutting-edge high-end programs that can give your business a critical competitive advantage. Microsoft SQL Server 2000 provides core support for XML and the capability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft technology, ensures you success in planning, deploying and administering Microsoft SQL Server solutions that are seamlessly integrated with other applications based on Microsoft's .NET platform.
Microsoft Windows Consultancy
Microsoft Office 2000 Small Business IT Consultants
Progent’s IT outsourcing services provide economical network support for small businesses. Whether it includes planning system infrastructure, setting up an internal Help Desk or using an outside one, rolling out a new email system, monitoring your system, or building an on-line eCommerce solution, outsourcing your IT engineering services can contain costs and eliminate risks, permitting IT service expenses to grow in a more linear and controlled manner than is possible by assembling a bulky, all-purpose in-house network support organization. Progent’s Outsourcing White Paper and datasheets tell you how Progent can help you build a secure and highly available system architecture for your critical applications based on Windows including Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.
FreeBSD Integration Specialists
Consultant Services Linux
Progent's UNIX platform consulting services provide small businesses and developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent offers your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of expertise offers you a convenient one-stop source to show you how to build and maintain a secure and reliable mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or major Linux platforms including RedHat Linux, SuSE Linux, Debian GNU/Linux and Mandrake.
Immediate Microsoft Specialists SQL Server 2016 and Windows Server 2012 R2
Microsoft Expert SQL Server Analysis Services Online Help
Microsoft SQL Server 2016 introduces significant enhancements in performance, capacity, security and compliance, high-availability, mobile computing support, plus integrated analytics and reporting. Innovations include PolyBase for handling structured and unstructured files simultaneously for big data applications, Jason support, Always Encrypted mode, Mobile Reports, and seamless control over local and cloud-based resources. Progent's Microsoft-certified consulting team can provide online and onsite expertise to assist organizations of any size to implement, manage or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft products including Windows Server, Exchange, SharePoint, Dynamics GP, Skype for Business, and System Center Operations Manager.
Urgent Consultant Services Ubiquiti UniFi XG switch
Ubiquiti UniFi Wave 2 WiFi access point Consultancy
Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes a wide selection of Wave 2 Wi-Fi access points, security gateways, and switches. Ubiquiti UniFi appliances installed across multiple venues with any number of APs can be remotely configured and managed with free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, optimization, debugging, monitoring, and analytics. Progent offers the expertise of seasoned Wi-Fi professionals who can assist your organization to determine the benefits of Ubiquiti’s UniFi products for your environment and help you to plan, install, administer, and maintain your UniFi solution.
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