Lynnwood Telecommuters Solutions Support Services
Help Desk Solutions Consulting
Enlarging your remote workforce can have a significant impact on IT infrastructure, cybersecurity, and corporate processes. Progent has 20 years of background assisting small and mid-size businesses to plan, configure, manage, tune, and debug IT networks that support at-home workers. Progent can assist your Lynnwood organization to select the appropriate tools and adhere to leading practices in creating and maintaining a safe virtual solution for teleworkers that promotes collaboration and returns top business value. Progent offers services that go from on demand guidance for getting you over occasional IT roadblocks to full project management to help you carry out mission-critical tasks.
Progent's consultants can help Lynnwood, Washington organizations to succeed with any aspect of building a high-performing telecommuting environment by delivering infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, public cloud connectivity, helpdesk augmentation, data security, data protection solutions, and unified management.
Help Desk Support for Remote Workers
An emergency, company-wide transition to a telecommuter business model, which might be activated by a pandemic or as part of a disaster recovery/business continuity plan, can overstretch even a high-performing internal Call Desk. Progent's Help Desk Call Center services make it possible for businesses of any size to outsource or expand their Help Desk Call Center by using Progent's online Technical Response Center (TRC) services.
- Progent's Standard Call Desk services leverage Progent's extensive network of online IT support experts combined with world-class ticketing and follow-up software to provide an economical, modern Help Desk. Progent's Standard Help Desk Services provide a comprehensive solution that handles all aspects of online Level 1 PC technical support from initial service requests to trouble ticket generation, screen sharing, issue resolution, and incident reporting. A browser-based User's Service Portal enables from-home workers to monitor or edit the status of their current trouble tickets, enter details, and append screen captures or attachments. Support services are provided at a substantial price reduction off Progent's ordinary Level 1 desktop support charges, and Progent makes available the option of rapid escalation to Level 2 and Level 3 support experts to resolve advanced issues. To learn more, refer to Progent's Standard Helpdesk Services for small companies.
- Progent's Help Desk Call Center Supplemental Service allows you to augment your current Call Desk team by sharing responsibilities for Call Desk support seamlessly between your regular support staff and Progent's extensive roster of PC support technicians and subject matter specialists. Progent's co-managed Help Desk Call Center service is based on a collective support model utilizing the number one PSA platform for managing help requests and ticketing, establishing responsibility, monitoring progress, and generating reports. To learn how Progent's Help Desk Supplementation Services can enable your company to deliver world-class IT support to your at-home workforce, go to Progent's Call Desk supplementation Services.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing an efficient work-from-home solution for your Lynnwood, Washington company, phone
An index of content::
Microsoft Exchange 2013 Specialists
24/7 Configuration Exchange 2013 SharePoint integration
Microsoft Exchange Server 2013 incorporates significant enhancements to the functionality of Microsoft Exchange Server 2010 and delivers powerful innovations plus a redesigned structure. These improvements affect vital IT areas like ease of administration, availability, security, cost of ownership, teamwork, scalability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you understand the possible advantages of upgrading to Microsoft Exchange 2013, create a cost-effective test and deployment strategy, and educate your IT team to maintain your Exchange Server 2013 solution. Progent can also provide ongoing remote support and management services for Exchange 2013.
ISR G2 Routers Remote Consulting
Top Cisco Routers Support and Integration
Cisco has designed a full product line of routers including routers designed to provide the security, performance, and reliability required by organizations ranging from branch offices to global enterprises and service providers. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved reliability and system availability. Progent can help you select and configure Cisco routers to establish a solid infrastructure for your network and to make it economical to grow as you support new users, start new offices, install new services, extend your network to clients and partners, and manage a more mobile workforce. Progent offers help with a range of routers based on Cisco's IOS operating system, such as the Cisco 800 series of small office VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, Cisco CRS Carrier Routing System for the network core, plus older 2500 and 2700 Series Routers.
Microsoft Certified Expert BlackBerry Desktop Manager Consultancy
BlackBerry Exchange Network Consultants
Progent can provide the services of BlackBerry-premier professionals who can assist small companies to design, manage, and repair BlackBerry solutions economically and effectively, eliminating the requirement for an internal BlackBerry expert and minimizing the expense and hassle of maintaining a mobile workgroup. Progent's BlackBerry engineers offer extensive experience working with Progent's Microsoft-premier experts, Cisco CCIE-certified engineers, and CISSP and CISM-certified security professionals. This breadth of expertise, combined with Progent's proven online support model, provides small businesses a cost-effective solution for incorporating BlackBerry devices and software seamlessly into their IT network.
Immediate Custom eCommerce Programmer
IIS Development Group
For custom application development, Progent can supply programming consultants to write business software in areas such as commercial transaction webs, web site design, Microsoft Business Solutions products such as Great Plains Software accounting system, and specialized management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent’s consultants can use Internet Information Services to build custom eCommerce applications powered by Microsoft ASP.NET. Also, Progent offers expertise in a wide array of custom software development environments including SQL Server and Delphi. For custom e-Commerce software, Progent also can provide specialists in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Top Rated IT Consultant Modern Network Security
Consultants ProSight Behavior-based Antivirus
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based analysis tools to guard endpoints as well as physical and virtual servers against modern malware attacks such as ransomware and email phishing, which easily evade legacy signature-based AV products. ProSight Active Security Monitoring protects local and cloud-based resources and offers a single platform to manage the entire threat progression including blocking, detection, containment, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered attacks.
Cisco Specialist
Consulting Services Company Cisco
Progent offers fast remote support from Cisco-certified CCIE networking experts. Progent's CCIE consultants can connect to your network using advanced remote diagnostic utilities to deliver quick and economical analysis and remediation of critical network infrastructure problems.
24/7 PCLinuxOS Linux Specialists
Mandriva Linux Professionals
Progent's Linux support services offer small businesses and developers support for administering and supporting Linux computers that run with Microsoft-based technology. Progent offers your organization contact with Linux consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad array of expertise provides you with a convenient single source to help you build and maintain a secure and robust cross-platform connectivity and communications environment that allows Linux and Microsoft coexistence by integrating Microsoft Windows with leading Linux derivatives including RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Emergency VMM Management Server Computer Consulting
Microsoft Certified SCVMM 2012 and Windows Server 2012 Remote Troubleshooting
Progent can assist businesses of all sizes to adhere to leading practices to set up SCVMM 2012 hosts and host groups, fabric, storage systems, and library resources; design, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive reporting. Progent can help your company to migrate from an earlier edition of SCVMM or from another virtualization management system, and Progent can assist you to enhance and troubleshoot your current SCVMM 2012 ecosystem to make sure you get maximum return on investment.
Google Cloud Docker Professional
Cisco Expert Specialists Google Cloud Docker
Progent can provide cost-effective remote and onsite consulting to assist companies to move any portion of their core network infrastructure to Google Cloud Platform (GCP). This can save time and hardware expense and allow access to Google's cutting edge machine learning tools. Progent can assist you with every aspect of Google Cloud Platform integration including requirements analysis, readiness evaluation, system design and review, testing, deployment, centralized administration, performance tuning, software license management, disaster recovery solutions, and security strategies.
Offsite Employees Data Protection Online Help
Remote Workforce Data Protection Computer Consultants
Progent can assist small and mid-size businesses to plan, implement, test and troubleshoot backup solutions to support work-from-home employees.
CRISC Certified Risk and Information Systems Control Auditor Specialist
CRISC Certified Risk and Information Systems Control Manager Specialist
Progent offers the guidance of a CRISC-certified risk management expert to help you to plan and deploy an enterprise risk management (ERM) solution following leading practices promoted by CRISC and geared to align with your organization's risk appetite, business goals, and IT budget.
Anti-Virus Subscription
Anti-Spam Technology
E-Mail Guard is Progent's economical antispam and virus protection managed service that gives small businesses world-class protection against spam, viruses, directory harvesting, and other types of e-mail-based assaults on computer systems. E-Mail Guard is built on Postini's perimeter management technology, a comprehensive library of web-managed spam filtering and antivirus services that defuse email assaults before they can penetrate the network firewall. Perimeter Manager also lets administrators track and manage their e-mail systems, irrespective of server vendor, hardware technology, or data center location.
Integration Great Plains
Consultants Dynamics GP Great Plains Accounting
Key characteristics of Microsoft Dynamics GP accounting include a modular structure that lets you license only the components you need, a standardized architecture based on Microsoft technologies to safeguard your investment and offer a highly integrated environment, enhanced reporting services that allow you to monitor all activities, revenues and expenses and sales trends, compatibility with Microsoft Office to speed access to business information, the capability to process data from almost any database or workstation application into Microsoft Dynamics GP, and an open architecture that makes it easy to develop custom applications. Progent can help you set up and maintain a reliable, secure server and communications network to support Microsoft Dynamics GP, and can offer experienced GP support professionals to help you turn the powerful features of Dynamics GP business accounting software into a productive business solution.
Offsite Workers VoIP Remote Technical Support
Work at Home VoIP Online Troubleshooting
Progent can help small and medium-size companies to implement VoIP solutions to give their teleworkers the advantage of transparent extensions of the company phone network.
ISA 2006 Support Outsourcing
ISA Server 2006 On-site Support
Internet Security and Acceleration Server 2006 is a multi-functional edge gateway that provides a powerful application layer firewall, virtual private network (VPN), proxy, and Web caching platform for protecting the Internet-facing applications of any organization against a wide range of attacks. Progent's Microsoft ISA Server support professionals can show you how to plan, cost-justify, pilot, install, configure and support the any edition of ISA Server 2006 on your information system.
Integration Remote Employees Video Conferencing
Online Troubleshooting Offsite Workers Video Conferencing
Progent can assist small and medium-size companies to implement and troubleshoot conferencing platforms to enable their at-home workers to communicate effectively with fellow workers and customers.
NetDocs and Azure Consultants
NetDocuments Training Consulting Services
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) built specifically for the legal profession. Progent can provide online guidance from NetDocuments experts to help legal departments and law firms to plan, deploy, administer, optimize, or troubleshoot a document management system solution based on NetDocuments.
Top Rated System Center 2016 and NetApp Integration Integration
Online Consulting System Center 2016 Data Protection Manager
Progent has more than 10 years of experience configuring, maintaining and troubleshooting the core components that make up System Center and can assist you to design, install, support, and fix your Microsoft System Center 2012 R2 solution to maximize the availability and performance of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and local and Cloud-connected datacenters. Progent can assist your organization to upgrade to the current version of System Center from a previous one or from another datacenter management platform to provide the advantages of best-in-class deployment, management automation, security and compliance, plus datacenter and critical application performance monitoring.
Dynamics GP Great Plains Software Support Outsourcing
Dynamics GP/Great Plains Engineer
Progent’s Microsoft certified consultants offer a range of consulting services for Microsoft Dynamics GP. Dynamics GP/Great Plains is a Microsoft accounting platform and corporate management tool built, like all Microsoft financial tools, on the scalable and familiar platform of Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest edition of Microsoft accounting products in the Microsoft Dynamics GP family, provides a cost-effective solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Microsoft Dynamics GP is easy to deploy and configure, and with its segmented approach you are able to purchase only the functions you currently require, with the option to expand clients and increase capabilities in the future. Progent’s Dynamics GP Software consulting engineers can show you how to deploy, configure and manage Dynamics GP 2010 and also older editions of Dynamics GP/Great Plains.
Microsoft Azure VPN configuration Contract Programmer
Microsoft Expert Azure Disaster Recovery Consultants
Progent can assist you with every aspect of Azure cloud integration including requirements definition, readiness evaluation, system design, pre-production testing, implementation, automated administration, performance optimization, license controls, disaster recovery strategies, security policy enforcement, and regulatory compliance validation. Progent can help your IT staff to set up and troubleshoot firewall appliances and VPN connections so that your clients can securely connect to Azure resources, and Progent's Microsoft-certified consulting experts can help you integrate key Microsoft platforms to work in Azure including Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also assist you to create a hybrid cloud environment that transparently combines on-premises datacenters with Azure resources.
Urgent Amazon EC2 AMI Integration Firm
Amazon AWS integration Development
Progent offers cost-effective online support to assist businesses to access Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable low-latency storage, and Glacier for value-priced archival storage. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, system design, pilot testing, deployment, administration, performance tuning, software license management, disaster recovery solutions, and security and compliance. Progent can provide advanced expertise with firewall configuration and VPN connections and can help you deploy cloud-based or hybrid cloud environments that efficiently incorporate Amazon AWS resources. Progent offers as-needed consulting to assist you to overcome technical roadblocks or Progent can deliver project management outsourcing or co-sourcing services to help you move to the Amazon AWS platform on schedule and within budget.
XenApp Application Delivery Consultant
IT Services Citrix Presentation Server
Progent's Citrix consultants can help you to plan, deploy, manage, and support a virtual application delivery system built on XenApp. Progent's Cisco CCIE network consultants can help you optimize your network infrastructure for distributing server-side and client-side applications, and Progent's datacenter support consultants can assist you to manage and maintain an off-site datacenter that features high availability, enhanced protection, and rapid disaster recovery.
Online Consulting Unified CM SIP trunk
Unified Mobility Manager IT Consultant
Cisco Cisco Unified Communications Manager (CUCM), formerly branded CallManager, is the center of Cisco's communications and collaboration solution. Cisco Unified Communications Manager and Cisco Unified Communications Manager Express (CME) offer an advanced IP-PBX by integrating with unified messaging apps that include Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building an advanced customer contact center. Progent's Cisco-certified consultants offer efficient and budget-friendly online and onsite expertise to assist organizations of all sizes to build and maintain Unified CM ecosystems by providing Cisco Unified Communications Manager configuration and troubleshooting consulting services that deliver maximum productivity. Progent's consultants can help with any aspect of Unified Communications Manager configuration and debugging in areas such as integrating VoIP phones and Video phones, reviewing dial plans, configuring SIP trunking and PSTN calling, installing Cisco ISR routers with CUBE support, designing UCS server clustering solutions for survivability, capacity planning, and integration with Exchange and Skype for Business.
Remote Access Help and Support
24-7 VPN Professional
Cisco's security and offsite access solutions for small to medium sized companies offer a complete array of easy-to-administer security products to help you protect your wired and wireless network infrastructure. Cisco's Virtual Private Network product family includes routers and switches, firewalls, intrusion detection systems, and VPN solutions. Progent's expert consulting staff includes field-proven engineers with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who can help your company to evaluate Cisco VPN, Cisco RADIUS Security, and additional Cisco security technologies that align most closely with your business objectives.
SCCM Troubleshooting Consultants
Best SCCM Hybrid Integration Technical Support Services
Configuration Manager automates application and device provisioning at scale, centralizes security and compliance settings control, inventories network assets, guards against company data leakage, performs health monitoring, enables safe end-user self service, and delivers a single point of control for managing mixed-OS networks running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud integration specialists can assist your organization with any aspect of planning, installing, operating and troubleshooting a System Center Configuration Manager deployment for local, cloud, or hybrid networks.
Windows 2000 Online Support
Expert Microsoft Certified Windows Server 2000 Migration Consultants
Progent's certified Microsoft Windows 2000 consulting staff can show you how to optimize the capability of your current Windows 2000 Servers and can simplify network administration, provide technical support and troubleshooting, and strengthen security. Progent can also help you design, justify, and implement a strategy to upgrade from Windows Server 2K to Microsoft Windows 2003 Server. Progent is experienced in setting up test programs to reduce the technical risk involved with migrating to Windows 2003 Server by identifying potential hardware and application compatibility issues.
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