Enlarging your at-home workforce can have a significant impact on IT architecture, security/compliance, and company workflows. Progent has two decades of background assisting SMBs to plan, configure, manage, optimize, and debug IT networks that incorporate a remote workforce. Progent can help your Addison company to select the right technologies and adhere to leading practices in creating and maintaining a safe virtual ecosystem for telecommuters that facilitates collaboration and delivers maximum business value. Progent offers services that go from on demand expertise for helping you past challenging IT roadblocks to full project management to help you successfully complete mission-critical initiatives.

Progent can assist Addison, Texas businesses to succeed with any aspect of creating a high-functioning work-from-home ecosystem by delivering network infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, public cloud integration, helpdesk outsourcing, endpoint security, data protection solutions, and centralized management.

Unified Management for an At-Home Workforce
Microsoft has renamed and reshuffled its endpoint management platforms under the name Microsoft Endpoint Manager, which includes Intune for cloud-based management of remote endpoints and Configuration Manager for managing onsite computers. Endpoint Manager features a centralized solution for protecting corporate data by controlling local, mobile, and at-home endpoint devices.

Microsoft Intune
Intune is a component of Microsoft's Endpoint Management family that also includes Configuration Manager. Intune is a cloud service for managing and protecting remote devices and applications. Managed endpoint computers can be user owned or business owned. IT admins managing the endpoint devices of at-home workers can use Intune to provision and authenticate applications on managed devices, push patches and certificates, configure policies for permission to access data and networks, manage passwords, create VPN connections, determine how home-based workers share data, set up threat defense, ensure security compliance, and erase corporate data from lost, stolen or deactivated endpoint devices. Intune can be used with iOS, Android, Windows, and macOS/OS X computers. For details about Microsoft Intune and how Progent can help your company to use this platform to administer the devices of your telecommuters, refer to Intune remote device management experts.

VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified MDM product that allows network managers to keep offsite endpoints up to date and secure. Workspace ONE incorporates VMware AirWatch for unified endpoint administration combined with VMware's Horizon virtual software delivery platform for access control, app management, and setup management of endpoints. Workspace ONE runs with endpoints based on Windows 10, macOS, iOS, Google Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-premises deployment through a one-time purchase. Key capabilities of Workspace ONE include fast remote provisioning of out-of-the-box laptops, quick onboarding of new employees, policy setting and enforcement for all categories of endpoints, unifies reporting and analytics, email encryption, and seamless integration with Microsoft applications and cloud-based services. To learn about Progent's support services for VMware Workspace ONE, visit VMware Workspace ONE mobile endpoint management expertise.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing an efficient work-from-home solution for your Addison, Texas company, phone 1-800-993-9400 or refer to Contact Progent.



An index of content::

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    Lync 2010 supports IM, Presence, voice/video conferencing, desktop sharing, and both IP-based and PSTN telephony. Lync 2010 can extend the functionality of Microsoft Exchange Server, SharePoint and Office or Office 365 and streamlines administration via integration with Active Directory. Lync 2010 can also reduce capital and operational costs by eliminating VoIP equipment and subscription services, PBX systems, or conventional teleconferencing technology. Progent's certified unified communications consultants offer remote and onsite support services to help you to maintain and troubleshoot your existing Lync Server 2010 environment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product. Progent can also help your organization to design and carry out a smooth Skype for Business migration.

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  • Microsoft Dynamics GP ERP Network Consultant
    Dynamics GP Remote Troubleshooting

    Progentís Microsoft certified consultants offer a variety of consulting services for Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is an accounting and ERP platform based, like all Microsoft financial solutions, on the scalable and familiar foundation of Microsoft Windows technology. Dynamics GP provides an affordable tool for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is simple to install and configure, and with its modular approach you can license only the capability you currently require, with the option to add users and enlarge functionality in the future. Progentís Dynamics GP/Great Plains consulting experts can help you install, customize and manage the latest release of Microsoft Dynamics GP or migrate efficiently from an earlier version.

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    Microsoft Office 2000 IT Outsourcing

    Progent's pricing model is to charge for phone service and on-site help by the minute. Consequently, you owe just for received services. Progent does not impose a more expensive rate for after-hours or emergency service, and inside California or in areas where Progent offers on-premises service, Progent does not bill for travel time except for urgent calls where on-site time is less than four hours. Also, Progent applies no startup fee and asks no retainer for support services delivered during normal working hours. Many service firms impose substantial minimum payments or charge for every quarter hour or longer. Progent's small granularity avoids big bills for quick fixes so you won't be tempted to permit simple problems to stay unaddressed.

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    Exchange Server 2010 Upgrade Consultant Services

    Progent's Microsoft-certified consultants can provide affordable remote and on-premises support to carry out your upgrade to Exchange Server 2010, produce extensive documentation of your new email environment, train your network support team and users to get them ramped up quickly on Exchange 2010, and offer ongoing management consulting and technical support. Progent can also assist you to migrate from Exchange 2010 to Exchange 2013 or Exchange Server 2016.

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    Texas Technology Support

    Progentís Technical Response Center (TRC) offers national extended hours remote troubleshooting for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support experts offer after-hours telephone help and remote direct computer access to isolate and repair technical problems rapidly and economically. The scope of IT experience represented by Progent's staff of nationwide service engineers allows Progent to escalate even the most difficult problems to qualified specialists as needed. For urgent problems, the Technical Response Center tries to respond to your call for support in less than one hour.

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    Progent's Cisco certified network infrastructure experts offer advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.

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  • Online Acrobat Writer Training Consult
    Largest Online Office Outlook Classes

    Progent offers customized online training for an array of client apps and operating systems including Office and Office 365 Excel, Word, PowerPoint and Outlook plus Acrobat Writer, Photoshop, Crystal Reports, and Windows 10. Online training offers the advantages of conventional physical classroom seminars, including instant interaction between students and trainers, but avoids the costs of transportation and the challenge of trying to accommodate the schedules of many workers. Available to individuals or classes of all sizes, Progent's virtual training allows the teacher to run the seminar from an online office while the clients can be spread throughout a campus or all over the country. Virtual training deploys powerful learning aids like virtual white boards, electronic hand-raising, and shared desktops. Sessions can be brief and targeted to specific subjects or longer in time and wider in scope.

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    Progent's certified security staff can help you safeguard your Mac environment through professional support offerings such as running security tests, clean up after virus and denial of service attacks, configuring firewalls, integrating secure remote and mobile access, deploying monitoring software for defense against viruses, spam, and malware, and developing a company-wide security strategy appropriate for the particular goals of your business network.

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    Microsoft Certified SMS Server 2003 Migration Consulting Services

    Progentís Microsoft certified consultants offer small and mid-size businesses world-class consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables companies to deliver important software rapidly and reliably to specified users, reduce product expense and stay compliant by understanding usage profiles, improve Windows security by improving your awareness of weak points and by delivering targeted patches, manage your external workforce through industry standards independent of connection or location, and reduce operational costs by efficiently exploiting the management capabilities built into Windows. Progentís SMS consulting professionals can show you how to use SMS effectively for automated software and application deployment, security patch administration, and resource tracking management including software and appliance inventory.

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  • 24x7 Exchange Server 2000 Upgrade Help and Support
    Exchange Server 2000 Professional

    Progent is among the most qualified network support companies for creating e-mail systems based on Microsoft Exchange 2000. Progent is skilled in helping small businesses get the full benefits of Exchange Server 2000 under common situations such as upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and using managed services for your Exchange 2000 administration.

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  • System Center 2016 and Exchange Integration Technology Consulting Open Now Microsoft Certified Expert Support Outsourcing System Center 2016 Virtual Machine Manager
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  • Teams Consultant Microsoft Teams video conferencing Consultant Services
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    Juniper SRX Series Router Technical Support Services

    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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  • After Hours Windows Server 2019 System Insights Support and Integration
    Troubleshooting Windows Server 2019 Windows Defender ATP

    Progent's certified Windows Server 2019 experts can help your company to design and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-based or hybrid model. Windows Server 2019 delivers significant enhancements in capacity, speed, ease of management, virtualization, security and compliance, hybrid local/cloud integration, resilience, and container support.

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  • Windows 10 Pilot Testing Network Engineer 24-Hour Specialist Windows 10
  • Windows Server 2012 R2 Data Deduplication Consultant Windows Server 2012R2 Server Manager Consulting
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  • UNIX, Windows Services
    Windows and UNIX Consultants

    Progent's UNIX platform consulting experts offer small businesses and software developers assistance with administering and supporting UNIX, Linux or Solaris systems that operate with Microsoft-based networks. Progent offers your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISA credentials. This wide range of experience provides you with a convenient single consulting firm to show you how to build and manage a protected and robust mixed-platform connectivity and communications solution that supports UNIX and Microsoft interoperability by integrating Windows with major variants of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or leading Linux derivatives such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.

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  • Windows Server Update Services Consultant Microsoft Software Update Services Consulting Services
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  • Windows, UNIX, Solaris IT Services Windows and UNIX Consultant Services
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  • iPhone ActiveSync Outsourcing iPhone and SQL Server integration Computer Consultants
  • macOS Configuration Consult Consultancy macOS Online Troubleshooting
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