Expanding your at-home workforce may have a major effect on IT infrastructure, security, and corporate workflows. Progent has 20 years of experience helping businesses of all sizes to design, deploy, administer, tune, and debug IT networks that incorporate at-home workers. Progent can help your Minneapolis company to pick the appropriate tools and follow leading practices in creating and maintaining a secure virtual office solution for teleworkers that promotes collaboration and delivers top value. Progent offers services that go from on demand guidance for getting you past occasional IT bottlenecks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent can assist Minneapolis, Minnesota organizations to with any facet of building a high-performing telecommuting ecosystem by providing network infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, public cloud integration, Call Desk augmentation, data security, backup/restore solutions, and centralized management.

Unified Management for Teleworkers
Microsoft has renamed and rebundled its endpoint management products under the name Microsoft Endpoint Manager, which includes Intune for cloud management of mobile and remote devices and Configuration Manager for managing onsite computers. Microsoft Endpoint Manager provides a centralized solution for safeguarding corporate information by managing local, mobile, and home-based endpoint devices.

Intune
Intune is a component of Microsoft's Endpoint Management family that also includes Configuration Manager. Intune is a cloud-based service for managing and securing off-premises computers and software. Remote endpoint computers can be user owned or business owned. Network admins managing the enrolled endpoint devices of at-home workers can use Intune to provision and validate applications on devices, push patches and certificates, configure policies for accessing information and resources, manage passwords, create VPN tunnels, determine how teleworkers share data, establish threat defense, ensure security compliance, and delete corporate information from missing, stolen or deactivated devices. Intune can be used with iOS/iPadOS, Android, Windows, and macOS/OS X devices. For information about Microsoft Intune and how Progent can assist you to use Microsoft's Endpoint Management to manage the endpoint computers of your teleworkers, go to Intune mobile device management expertise.

VMware Workspace ONE
VMware Workspace ONE is an advanced centralized MDM product that helps network managers to keep off-premises endpoint devices up to date and secure. Workspace ONE incorporates VMware AirWatch for centralized endpoint administration along with VMware's Horizon virtual application delivery technology for access control, app management, and setup management of endpoint computers. Workspace ONE operates with endpoints based on Windows 10, macOS, iOS, Google Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-site product via a one-time purchase. Top features of Workspace ONE include rapid over-the-air provisioning of new laptops, quick onboarding of new employees, policy set up and enforcement for all classes of endpoints, aggregated reporting and analytics, an email encryption gateway, and tight integration with Microsoft apps and cloud products. For information about Progent's support services for VMware Workspace ONE, visit VMware Workspace ONE mobile endpoint management expertise.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing a productive work-from-home solution for your Minneapolis, Minnesota organization, call 1-800-993-9400 or refer to Contact Progent.



An index of content::

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    With Cisco Catalyst switches for small and medium-sized companies, Cisco allows organizations to realize all the benefits of adding intelligence into their IT infrastructures. Cisco's switching technology allows you to enable features to make your network infrastructure highly available to handle time-critical requirements, expandable to support future growth, secure enough to guard confidential information, and designed for prioritizing and managing traffic flows to streamline system performance. Progent's CCIE certified engineers can show you how to select and integrate Cisco switches appropriate for your company. Also, Progent's CISSP certified security specialists can help you create a strategic security policy and configure Catalyst switches so they help enforce your security strategy. Catalyst switching products that Progent supports include the Cisco Catalyst Express 500 switches, Cisco Catalyst 3560 switches, Catalyst 4948 switches, and Cisco Catalyst 6500 Series Switches.

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    Progent's management team consists of industry professionals with decades of background providing network consulting services, technical support, and strategic IT planning to organizations ranging from startups to global enterprises. Great service requires great personnel, and Progent has put together a management staff able to provide customers with the best service value in the industry.

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    Progent's ProSight Network Audits offer a fast and affordable way for small and mid-size organizations to obtain an unbiased evaluation of the overall health of their network. Powered by some of the top remote monitoring and management tools in the industry, and overseen by Progent's world-class team of IT professionals, ProSight Network Audits help you see how well the deployment of your core network assets adhere to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate ROI such as a more manageable and more secure AD implementation. Both options also offer the ongoing advantages of state-of-the-art remote network monitoring and management technology. These benefits can include easier network management, improved compliance with government and industry security standards, higher utilization of IT resources, quicker troubleshooting, more dependable backup and restore, and less downtime.

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    Progent's Microsoft-certified consultants can assist organizations of all sizes to follow best practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage, and library resources; design, integrate, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can help you to migrate from a legacy release of System Center Virtual Machine Manager or from a third-party management platform, and Progent can assist you to enhance and troubleshoot your existing SCVMM ecosystem to make sure you get maximum return on investment.

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    Progent's Cisco-certified network professionals can show you how to create an economical, 24x7 Internet configuration architecture that can achieve non-stop Internet connectivity through a wide array of fault tolerant Internet network products and services including non-stop BGP, transparent fail-over, and redundant Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert consultants to help you apply the latest techniques for fault tolerant Internet connectivity to create a cost-effective, fully redundant Internet network with automatic failover and other capabilities to create non-stop Internet access.

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    Progent's Wi-Fi IP phone configuration and troubleshooting experts can provide online and onsite assistance to help you create and administer a Cisco wireless VoIP phone solution by delivering integration services that range from troubleshooting the set up of an IP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of a campus.

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    VMware's popular Site Recovery Manager is a component of VMware vCenter that allows you to orchestrate, automate and verify a repeatable process for restoring services quickly after an outage. SRM supports centrally controlled and automated disaster recovery, application mobility, plus non-intrusive site relocation, failback and site re-protect. SRM also enables transparent testing for disaster recovery, updates and patches and can produce reports to verify full service recovery, validate Service Level Agreements and prove disaster recovery compliance. Progent offers the support of a VCDX certified VMware SRM consultant to assist you to plan, deploy, test and administer a DR system powered by VMware Site Recovery Manager.

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    Progent offers small and medium-size organizations supplemental or fully outsourced Help Desk support for offsite employees.

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    Progentís Technical Response Center offers national remote help for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Premier service experts offer phone support and online secure network connection to isolate and resolve network problems quickly and affordably. The scope of IT expertise represented by Progent's team of nationwide support engineers allows Progent to escalate even the most difficult network issues to qualified experts as needed.

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    Progent's Cisco-certified wireless integration consultants can assist you to configure, administer, and troubleshoot Cisco wireless products including Cisco's Aironet and Meraki 802.11ac wireless access points as well as Cisco's Wireless Network Controllers.

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  • Citrix XenServer Consult
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    Progent's Citrix-accredited engineers can assist you to understand the business advantages of XenServer as well as other Citrix products, and can assist your IT organization to design, validate, implement, troubleshoot, and maintain a Citrix XenServer installation. Progent can also analyze your current XenServer environment and help you to optimize consolidation, performance, security and compliance, availability, and disaster recovery.

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  • ProSight Network Health Evaluation Professionals
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    Progent's ProSight Network Audits offer a fast and affordable alternative for small and mid-size businesses to obtain an unbiased assessment of the health of their network. Powered by a selection of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class group of information technology professionals, ProSight Network Audits show you how well the configuration of your essential network assets adhere to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant benefits such as a cleaner and more secure AD environment. Both options also offer the long-term advantages of advanced remote network monitoring and management (RMM) technology. These benefits can include simpler network management, better compliance with data security requirements, more efficient utilization of IT assets, quicker problem resolution, more reliable backup and recovery, and increased uptime.

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