Waltham Teleworkers Solutions Support and Consulting
Management and Monitoring Tools Consulting Experts
Enlarging your at-home workforce can have a major effect on IT infrastructure, security, and company culture. Progent has 20 years of experience assisting small and mid-size businesses to design, configure, administer, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can assist your Waltham company to select the appropriate tools and follow leading practices in building and operating a secure virtual solution for teleworkers that promotes teamwork and returns top business value. Progent can provide services ranging from on demand guidance for helping you over occasional technical roadblocks to comprehensive project management to help you successfully complete mission-critical tasks.
Progent's consultants can help Waltham, Massachusetts businesses to with any aspect of creating a high-functioning telecommuting environment by delivering network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk outsourcing, security monitoring, data protection solutions, and centralized management.
Unified Management for an At-Home Workforce
Microsoft has renamed and rebundled its endpoint management platforms under the title Endpoint Manager, which includes Intune for cloud-based management of remote devices and Configuration Manager for managing on-premises endpoints. Microsoft Endpoint Manager features a unified platform for protecting corporate information by managing local, mobile, and at-home endpoint devices.
Intune
Intune is a component of Microsoft's Endpoint Management family that also includes Microsoft Configuration Manager. Intune is a cloud service for managing and protecting mobile computers and applications. Remote endpoint computers can be user owned or company owned. Network administrators managing the enrolled endpoint computers of teleworkers can utilize Intune to provision and authenticate applications on devices, push patches and certificates, configure rules for permission to access data and networks, set passwords, create VPN tunnels, control how home-based workers share information, establish threat defense, ensure security compliance, and erase sensitive information from lost, stolen or deactivated devices. Microsoft Intune runs with Apple iOS, Google Android, Windows, and macOS/OS X computers. To learn about Microsoft Intune and to find out how Progent can assist you to use this platform to administer the endpoint devices of your at-home workforce, see Intune telecommuter device management experts.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified MDM platform that allows network managers to keep remote endpoints up to date and secure. Workspace ONE uses VMware AirWatch technology for unified endpoint administration combined with VMware's Horizon virtual application delivery technology for access control, application management, and configuration management of endpoint computers. Workspace ONE operates with devices powered by Windows 10, macOS, iOS, Google Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-premises product via a one-time purchase. Key features of VMware Workspace ONE include fast over-the-air deployment of out-of-the-box notebooks, immediate onboarding of new employees, policy set up and enforcement for all categories of endpoints, aggregated management reporting and analytics, email encryption, and integration with Microsoft apps and cloud services. To learn about Progent's support for VMware Workspace ONE, see VMware Workspace ONE remote endpoint management expertise.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and maintaining an efficient work-from-home environment for your Waltham, Massachusetts business, phone
An index of content::
Virtual Server Private Cloud Hosting Technology Professional
Private Cloud Hosting Consultants
Progent's Private Cloud Hosting and Management service provides complete hosting of a small company's production servers in a solution that delivers the highest level of availability and expandability and is in addition simple to transfer to another host. Progent's Private Cloud Hosting services are built upon mature virtualization techniques that allow small businesses with mixed- platform environments to economize significantly on the expense of capital equipment, infrastructure support, and IT administration while benefiting from world-class reliability and an unprecedented level of vendor flexibility.
Software Support Microsoft and Mac Desktop
Microsoft Desktop Small Office Computer Consultant
Progent offers a broad array of cost-effective support services to assist you to install, integrate, repair, and administer desktop PCs and notebooks based on Microsoft Windows, Apple macOS and OS X, or various versions of Linux. Progent can provide onsite or remote technical support for individual machines or laptops or help your business to design and implement a large-scale rollout of new or revised OS platforms and business applications. Progent can also provide consultants and technicians to assist your company to plan for and complete a site move or merger organized to cause minimal interruption to your business.
Security Information and Event Management Technology Professional
SIEM Security Companies
GIAC was established in 1999 to certify the knowledge of network security experts. GIAC certifications are recognized by businesses and government organizations around the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide expertise with any of the security capabilities covered under GIAC accreditation such as auditing network security mechanisms, event management and response, intrusion detection, web application security and security information and event management (SIEM) solutions.
Shared Support Desk Online Consulting
Urgent Cisco and Microsoft Integration Support Extended Support Desk
Progent’s Help Desk Co-management service makes it possible for your IT organization to split responsibilities for Help Desk services transparently between your IT staff and Progent's nationwide pool of veteran technical support technicians and matter experts (SMEs). Progent’s Help Desk Co-management service is an advanced service desk solution based on the top shared professional services automation (PSA) platform for handling service requests, ticket lifecycle, ownership, status tracking, and reporting.
Blackberry Integration Setup and Support
WiFi Network Consulting
Progent’s Wireless Consulting Services provide a convenient, affordable option for companies of all sizes to deploy, manage, monitor and repair advanced wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to plan and install appliances such as Cisco's Aironet and Meraki access points and wireless network controllers. For mobile email and web-based business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Non-stop Network Configuration
Fault Tolerant Inter-Office Connection Integration Services
Progent’s high availability system consultants offer reliability consulting, disaster recovery services, network load balancing, non-stop interoffice access, 24x7 Internet interface design, non-stop data center services, and other fault-tolerant operations consulting to show your company design a 24x7 environment for strategic applications. Progent has the background to design economical, 24x7 systems by utilizing the expanding library of Windows Cluster servers including Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster. Progent’s Microsoft and Cisco authorized consultants can help you design a high-availability mutli-site network with a completely redundant Internet connection and efficient network load balancing.
Dynamics GP Development Engineer
Dynamics GP Customization Consultants
Progent's background delivering Microsoft .NET support and SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and additional developer platforms make it possible to create custom mission-critical applications and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains reporting consultants can show you how to design reports that allow you to analyze your business more thoroughly, transforming raw data into valuable insights into your company and customers.
24-7 Internet Security and Acceleration Server 2006 Online Troubleshooting
24x7 ISA Server 2006 Troubleshooting
Internet Security and Acceleration Server 2006 is a multi-functional gateway that provides a fully integrated application layer firewall, virtual private network (VPN), proxy, and Web caching platform for safeguarding the Internet-facing applications of any sized business against a wide variety of attacks. Progent's Microsoft-certified ISA Server 2006 experts can help you design, rationalize, pilot, install, customize and support the Standard or Enterprise version of ISA Server 2006 on your information system.
Microsoft Exchange 2016 Upgrade Remote Support
Exchange 2016 Migration Planning Configuration
Progent can assist you in all facets of your upgrade to Microsoft Exchange 2016 such as planning high availability system topology for an on-premises, cloud-based or hybrid deployment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V design; specifying mass storage requirements for your VMs, databases and logs; setting up HLB for fault-tolerant CAS services; designing, configuring and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Immediate Windows 2016 Disaster Recovery Support
Windows Server 2016 Hybrid Solutions Computer Consulting
Progent's Microsoft-certified IT consultants offer Windows Server 2016 migration consulting to assist organizations of any size to plan and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can assist your company to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many innovative disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Exchange 2000 Upgrade Upgrade Help
MCSE Expert Certified Exchange 2000 Server Network Consultant
Years of background with Microsoft's Exchange products makes Progent one of the most qualified computer support companies in California for integrating messaging solutions based on Exchange Server 2000. Progent is skilled in helping small companies get the full advantages of Microsoft Exchange Server under typical situations such as updating from Exchange 5.5, migration from an ISP-based or POP3 mail system, and outsourcing your Microsoft Exchange Server administration.
Cisco CCNA Home Based Jobs
24x7x365 Cisco Engineering Contract Job
Progent wants to find full-time, solutions-oriented Microsoft accredited engineers with MCSE certification; Cisco certified network engineers with Cisco CCDP or CCIE credentials; security professionals who have CISSP or CISM or comparable security credentials; and advanced network architecture experts with experience in mobile access, wireless networking, service continuity, business continuity, data preservation, and server virtualization. Progent also is looking for professionals who can join our staff of help desk support technicians and off-site troubleshooting professionals. Also, We are seeking experienced administrators who can operate productively in Progent's fast-paced, virtual office culture.
Services Ubiquiti UniFi Security Gateway
Ubiquiti UniFi Switch Technology Professional
Progent offers quick access to the skills of veteran wireless consultants who can assist organizations to determine the value of Ubiquiti UniFi wireless APs for your business and help you to plan, install, maintain, and debug your UniFi wireless network. Progent can also conduct a Wi-Fi site survey to help you to select, provision, and position UniFi wireless APs for optimal signal coverage and throughput.
Consultant Services Wireless LAN
Wireless LAN Professional
Progent can help you design, deploy, manage, monitor, and repair an efficient Wi-Fi network architecture, recommend sensible products, and configure wireless access points, bridges, antennas, wireless controllers, and various wireless accessories. Progent can also show you how to create a complete wireless system security plan that is well integrated with the security plan for your entire corporate network.
WatchGuard Firebox M370 Firewall Network Consulting
24x7 Compliance Auditor WatchGuard SSL VPN
Progent offers consulting services for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and manage a WatchGuard Firewall appliance that aligns with your security requirements and budget. Progent can assist you to manage outdated WatchGuard firewall appliances or upgrade smoothly to modern WatchGuard firewall solutions.
MOM 2007 IT Consulting
MOM 2007 Consultant
Progent's Microsoft-certified consulting experts have over 10 years of experience planning, deploying, enhancing and fixing SCOM solutions and offer organizations of all sizes expert remote or onsite consulting support for SCOM 2012. Progent can help your company to plan an architecture for System Center 2012 Operations Manager servers that delivers the performance and availability needed to monitor your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to import and customize System Center 2012 Operations Manager management packs based on leading practices for monitoring network infrastructure as well as both Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive remote or on-premises troubleshooting to assist you to fix critical issues uncovered by SCOM 2012.
Remote Network Monitoring Network Engineer
Comprehensive Event Management Specialists
Remote continuous network monitoring, automated alerts, and periodic analytical reporting are crucial to preserving the proper operation of your IT system and avoiding unnecessary and costly disruptions. Remote Monitoring and Management solutions have advanced so far that companies of all sizes can afford a degree of protection that was once reserved for large enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) solutions delivered as economical services designed to help your company to detect and fix a most IT network issues before they get big enough to disrupt productivity.
Windows Server 2016 Migration Remote Technical Support
Windows Server 2016 Remote Technical Support
Progent's Windows Server 2016 disaster recovery experts can assist your organization to design a DR solution built around Microsoft's cloud-tested Failover Clustering tools such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance storage clusters using industry-standard hardware, VM Load Balancing for improving the speed and resilience of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for fast, affordable creation of a stretch cluster quorum arbitration point.
Juniper J Series Router Security Team
Security Team Juniper J6350 Router
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
24 Hour ProSight Small Business Private Clouds Consultants
Private Clouds for Small Businesses Consultants
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small company's production servers in an environment that gives the maximum degree of availability and scalability and is in addition easy to transfer to another host. ProSight Virtual Hosting services are based on mature virtualization technologies that allow small companies with mixed- platform environments to economize dramatically on the expense of capital equipment, system support, and IT administration while achieving world-class reliability and an unprecedented degree of vendor independence.
Remote Consulting Wave 2 wireless controller
3504 wireless controller Technology Consulting
Progent's Cisco-certified wireless consultants can help your organization to assess the advantages of using Catalyst Wi-Fi controllers to manage wireless networks of any size. Progent can help you to support and debug your existing Wi-Fi environment or help you design and implement an efficient transition from outdated Wi-Fi controllers to modern solutions.
Branch Office Technical Consultant
Microsoft Expert Branch Location Computer Consultant
Years of experience providing Microsoft expertise and Cisco network consulting has allowed Progent to build a unique capability for supporting branch offices that need network service with the flexibility associated with with small firms but which offers effective client interaction, complete documentation, and compliance with corporate IT standards. If your corporation maintains a branch office situated anywhere in California or any region covered by Progent's consultants, Progent can provide a wide range of on-premises and on-line IT consulting services and network design expertise.
24x7x365 ISA 2000 Server Computer Engineer
Onsite Technical Support Microsoft Firewall
Progent’s Microsoft certified professionals offer small and medium sized businesses expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers include a full featured application-layer aware firewall that can protect your business network from attack by outside and inside sources. Forefront TMG and ISA Server perform thorough inspection of Internet protocols such as HTTP, which enables these products to uncover many threats that can get by ordinary firewalls. The combined firewall and VPN architecture of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers are the centerpiece of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you strengthen your network protection through experienced planning and deployment of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft engineers can assist you to configure Microsoft Forefront TMG 2010, maintain any version of ISA Server, or migrate smoothly from ISA Server environments to Microsoft Forefront Threat Management Gateway.
Dynamics GP Development Consultant
Dynamics GP SSAS Engineers
Microsoft Dynamics GP accounting offers analytics and reporting features that allow you to monitor all operations, revenues and spending, and market trends with integrated drill-down, query, and reporting functions. Progent's Microsoft Dynamics GP/Great Plains reporting support services can help you create reports that let you understand your business more thoroughly, turning raw data into valuable management information. Progent can enhance your reporting and business analysis by providing Crystal Reports expertise, FRx help, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can provide Microsoft .NET consulting, Microsoft SQL Server help, and programming experience with VBasic, XML and other tools in order to offer specialized business application development and web commerce solutions that integrate transparently with Dynamics GP.
Remote Troubleshooting SCCM Primary Site
SCCM Peer Cache Computer Consultants
Configuration Manager automates software provisioning across multiple sites, centralizes security and compliance settings management, inventories network resources, guards against company data leakage, provides health monitoring, enables safe self service, and delivers a single point of control for managing mixed-operating system ecosystems running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Azure cloud integration experts can help businesses of any size with any aspect of designing, implementing, using and repairing a System Center Configuration Manager deployment for on-premises, cloud, or hybrid networks.
Service Reporting Integration
Support and Integration Service Reports
Progent uses an enterprise-class support reporting system that stores and formats complete documentation for all delivered services. Unlike some independent consultants or local service firms who provide scant documentation or details of tasks done, each service provided by Progent is tracked by comprehensive documentation. Every Progent staff member has use of the service reports sent by each consultant to each client. The practice of documenting and archiving service records allows more efficient service and avoids a variety of typical misfortunes such as when a service customer is effectively held captive to a consultant who won’t let go of the keys to the kingdom.
Dynamics GP/Great Plains Features On-site Support
Dynamics GP Power BI Network Consultant
Microsoft Dynamics GP/Great Plains can help you expand and control your business better by delivering easy availability of decision-driving data and a fast return on investment. Microsoft Dynamics GP/Great Plains confers major business benefits including its ability to expand the presence of your company, handle your financials, computerize financial operations, unify procedures across your company, improve inventory control, enhance order accuracy, grow sales and shorten turnaround time, and maximize free cash flow. Progent can show you how to set up and maintain a robust, secure server and communications foundation to support Great Plains, and can offer experienced Dynamics GP/Great Plains consultants to make sure you derive all the advantages of your Dynamics GP software.
Ubiquiti UniFi WiFi AP Services
Ubiquiti UniFi Wave 2 WiFi access point Consultant
Progent offers fast access to the skills of veteran Wi-Fi consultants who can assist you to assess the advantages of Ubiquiti UniFi wireless access points for your business and assist you to design, install, manage, and troubleshoot your UniFi network. Progent can also conduct a Wi-Fi site survey to assist you to select, provision, and place Ubiquiti UniFi wireless APs for your required coverage and throughput.
Remote Consulting Cisco wireless
Building-to-building Wireless Technical Support
Progent’s Wireless Consulting Services provide a fast, economical way for businesses of any size to deploy, manage, monitor and repair advanced wireless connectivity technology. For 802.11n and the latest 802.11ac wireless networks, Progent can help you design and install appliances like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile email and online business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
ISSAP Cybersecurity Tech Services
ISSAP Certified Security Consultancies
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification through rigorous testing and significant work with information security architecture. ISSAP security experts have comprehensive knowledge of access management systems and methodologies, telecommunications and network protection, cryptography, needs evaluation, business continuity and disaster recovery, and physical security. Progent's ISSAP-certified security experts can help your business with all phases of architecture security.
Technical Support Mac and Windows
Immediate Windows and macOS Online Help
Progent's service specialists in Apple OS X and Microsoft Windows technology can show you how to combine Mac and Windows computers into cohesive environments with resource sharing and workgroup functionality. Enabling productive cooperation among a mix of servers and desktops powered by Apple Mac OS and Microsoft Windows requires broad knowledge of and background with Mac and Microsoft technology. Progent's background in Windows and Apple consulting makes it possible to offer expert support to businesses that depend on these technologies to keep their strategic edge. Progent can also assist you to integrate Apple's iPhones and iPads with your Windows network.
Cisco PIX Firewall Migration IT Consultant
Cisco PIX Upgrade Professionals
Cisco's PIX Series firewalls have reached end of life and Cisco might not support these devices. Progent continues to offer technical support for Cisco's PIX Series firewalls to help you with maintenance and Progent can also help you determine if you should migrate to next generation firewall technology available from Cisco. Progent's Cisco-certified specialists can help your company design and carry out a cost-effective migration to Cisco ASA 5500-X Series firewalls based on leading practices.
Small Business IT Consulting Firms Small Business
Small Business Network Consulting Service
Progent's Microsoft and Cisco premier computer consultants can provide advanced help with a wide range of technologies and can deliver that assistance by phone nationwide or in person in major cities throughout the United States and anywhere in California. Progent offers online support for networks based on Microsoft Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for environments that incorporate a combination of Microsoft and UNIX/Linux platforms. Progent also can provide access to the help of Cisco CCIE network engineers for the toughest connectivity issues, as well as the the assistance of CISSP and CISM-accredited security engineers to assist with complex security design and troubleshooting. Progent has provided online network support to companies in all 50 states in the United States.
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