Expanding your telecommuter workforce may have a significant effect on network architecture, security, and corporate processes. Progent has two decades of background assisting SMBs to plan, deploy, manage, tune, and debug IT environments that support a remote workforce. Progent can help your Memphis company to pick the right tools and adhere to best practices in creating and operating a secure virtual ecosystem for telecommuters that promotes teamwork and delivers top value. Progent offers support services that go from as-needed expertise for getting you past challenging IT bottlenecks to comprehensive project management to help you successfully complete business-critical tasks.
Progent's consultants can help Memphis, Tennessee businesses to succeed with any aspect of creating a high-performing work-at-home ecosystem by delivering infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk outsourcing, data security, data protection solutions, and centralized management.
IP Voice Integration for Remote Workers
Extending the business PBX system to include remote users is critical to supporting an effective work-at-home solution. A broad range of cloud-based digital PBX products are used by small and mid-size businesses to support telecommuters. Many larger organizations rely on Cisco's modern or legacy products for IP voice management. Progent can assist organizations of any size to design or maintain a telecommuter VoIP service that provides the flexibility, transparency and security needed for remote users. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to help businesses tune their existing Cisco VoIP environments to support an expanding at-home workforce.
- Cisco Unified Communications Manager (CUCM) delivers enterprise IP telephony capabilities to devices like IP phones, media processing platforms, VoIP gateways, and mixed media software used throughout the network. CUCM supports other mixed media services such as messaging, voice/video conferencing, and customer collaboration networks. For more information about Progent's Unified Communications Manager expertise, see Cisco Unified Communications Manager consultants.
- Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM. Progent's consultants can assist you to support your current CallManager environment or upgrade efficiently to Cisco's current IP telephony products. To learn about Progent's expertise for Cisco CallManager and Cisco's other older IP voice products, see CallManager consulting services.
- Cisco IP Gateways provide integration with public telephony networks and with users working outside the corporate perimeter
such as at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines as well as for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
- Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to update your wide area network infrastructure to support these solutions and provide online integration and troubleshooting expertise.
Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing a productive telecommuter environment for your Memphis, Tennessee business, phone 1-800-993-9400 or visit Contact Progent.