Enlarging your at-home workforce may have a major impact on network infrastructure, cybersecurity, and company processes. Progent has two decades of experience helping small and mid-size businesses to plan, deploy, administer, tune, and debug IT environments that support a remote workforce. Progent can assist your Memphis organization to select the appropriate technologies and adhere to leading practices in building and operating a safe virtual ecosystem for teleworkers that promotes collaboration and delivers maximum business value. Progent can provide services that go from as-needed expertise for helping you past occasional IT roadblocks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent can help Memphis, Tennessee businesses to succeed with any aspect of creating a high-functioning telecommuting ecosystem by providing infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, security and compliance, data protection solutions, and centralized management.

VoIP Solutions for an At-Home Workforce
Extending the company PBX environment to accommodate telecommuters is vital to maintaining a productive work-at-home solution. A broad range of cloud-centric IP voice products are used by SMBs to server remote users. Many enterprises depend on Cisco's current or older platforms for VoIP solutions. Progent can help organizations of all sizes to design or tune a remote VoIP service that provides the flexibility, convenience and security needed for telecommuters. Progent's Cisco-certified CCIE Voice consultants offer advanced support to help organizations optimize their current Cisco IP voice environments to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise IP telephony features to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and multimedia apps deployed throughout the network. CUCM supports other mixed media services like unified messaging, video conferencing, and customer interaction networks. For details about Progent's Cisco Unified CM or CUCM expertise, refer to Cisco Unified Communications Manager expertise.
  • Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent can assist you to maintain your existing CallManager environment or migrate smoothly to Cisco's modern IP telephony solutions. To learn about Progent's expertise for Cisco CallManager and Cisco's other early IP voice products, visit Cisco CallManager consulting.
  • Cisco IP Gateways provide integration with public telephony networks and with clients operating outside the corporate perimeter like telecommuters. Progent offers expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 product lines as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to update your WAN infrastructure to support these solutions and deliver on-demand configuration and troubleshooting services.

Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining an efficient telecommuter environment for your Memphis, Tennessee company, phone 1-800-993-9400 or go to Contact Progent.