Enlarging your at-home workforce may have a significant impact on IT architecture, security/compliance, and company culture. Progent has 20 years of experience helping SMBs to plan, deploy, administer, tune, and troubleshoot IT networks that support work-from-home employees. Progent can help your Memphis organization to pick the appropriate technologies and adhere to best practices in creating and operating a safe virtual ecosystem for teleworkers that facilitates teamwork and returns maximum value. Progent can provide services ranging from on demand guidance for getting you over challenging IT roadblocks to full project management to help you carry out mission-critical initiatives.
Progent can help Memphis, Tennessee businesses to succeed with any facet of building a high-performing work-from-home ecosystem by delivering network infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk services, security and compliance, backup/restore solutions, and unified management.
IP Voice Integration for Remote Workers
Extending the business PBX system to include teleworkers is critical to supporting an effective at-home workforce. A broad range of cloud-centric IP voice products are popular with SMBs to support remote users. Many enterprises depend on Cisco's current or older platforms for IP voice solutions. Progent can assist organizations of all sizes to design or tune a remote IP voice environment that provides the flexibility, transparency and security needed for telecommuters. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to help businesses tune their existing Cisco VoIP environments to support a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced telephony features to devices like IP phones, media processing products, VoIP gateways, and mixed media software deployed throughout the network. CUCM manages other mixed media services like unified messaging, video conferencing, and customer collaboration networks. For details about Progent's CUCM support, see Cisco Unified Communications Manager expertise.
- CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM. Progent can assist your company to maintain your current CallManager environment or upgrade efficiently to Cisco's modern IP telephony solutions. To learn about Progent's support services for Cisco CallManager and Cisco's other legacy IP voice platforms, visit CallManager consulting.
- Cisco IP Gateways enable connectivity with public telephony networks and with clients operating outside the corporate perimeter
such as telecommuters. Progent can provide expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
- Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to enhance your WAN architecture to support these solutions and provide as-needed deployment and debugging expertise.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and maintaining an efficient telecommuter environment for your Memphis, Tennessee company, phone 1-800-993-9400 or visit Contact Progent.