Expanding your remote workforce can have a significant impact on network architecture, cybersecurity, and corporate processes. Progent has 20 years of background helping SMBs to plan, configure, manage, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can help your Montreal organization to pick the appropriate technologies and adhere to leading practices in creating and operating a safe virtual office ecosystem for telecommuters that promotes teamwork and delivers top value. Progent offers support services that go from on demand guidance for getting you over challenging technical bottlenecks to comprehensive project management to help you successfully complete business-critical initiatives.

Progent's consultants can help Montreal, Quebec businesses to with any aspect of creating a high-functioning telecommuting environment by providing infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, cloud connectivity, Help Desk services, data security, data protection solutions, and unified management.

VoIP Solutions for Remote Workers
Expanding the business phone environment to accommodate teleworkers is vital to maintaining an effective work-at-home solution. A variety of cloud-based IP voice products are used by small and mid-size businesses to support telecommuters. Many larger organizations depend on Cisco's current or legacy platforms for VoIP solutions. Progent can help businesses of all sizes to plan or tune a remote IP voice environment that delivers the flexibility, transparency and protection required for teleworkers. Progent's Cisco-certified CCIE Voice experts can provide high-level support to assist organizations optimize their current Cisco VoIP systems to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (CUCM) delivers high-end telephony features to devices like VoIP phones, media processing products, Voice over IP gateways, and mixed media apps used across the network. CUCM supports additional mixed media services like messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's Cisco Unified CM or CUCM expertise, refer to Cisco Unified Communications Manager consulting services.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM. Progent's consultants can help your company to maintain your current CallManager deployment or migrate efficiently to Cisco's modern IP telephony products. To find out about Progent's expertise for CallManager and Cisco's other older IP voice platforms, refer to CallManager consulting.
  • Cisco IP Gateways provide integration with public telephony networks and with users working beyond the corporate perimeter such as at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 products as well as for modern Cisco SIP gateways. See Cisco SIP gateway integration consulting.
  • Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your WAN architecture to work with these solutions and provide on-demand integration and debugging services.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing a productive telecommuter environment for your Montreal, Quebec organization, call 1-800-993-9400 or go to Contact Progent.

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    Progent's Microsoft-certified consulting experts have over a decade of background designing, implementing, enhancing and troubleshooting System Center Operations Manager environments and offer organizations of all sizes expert online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist you to design a topology for System Center 2012 Operations Manager servers that provides the performance and resilience required to watch over your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs based on leading practices for monitoring network infrastructure as well as both Microsoft and third-party applications and services. In addition, Progent can provide responsive remote or onsite troubleshooting to assist you to fix serious issues detected by System Center 2012 Operations Manager.

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  • Les Kent has a 35-year history of effective technology integration, corporate administration, sales, and operations. He has shown a knack for creating elegant IT solutions while working as a system designer, programmer, project manager, deployment consultant, and troubleshooter for small businesses, new ventures, and global corporations.

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