Ontario Work from Home Employees Configuration Consultants
Call Desk Solutions Consulting Services
Expanding your telecommuter workforce can have a major effect on network architecture, security/compliance, and company culture. Progent has two decades of background helping SMBs to plan, deploy, administer, tune, and debug IT environments that incorporate a remote workforce. Progent can assist your Ontario organization to select the right technologies and adhere to leading practices in building and operating a secure virtual solution for telecommuters that facilitates teamwork and returns maximum value. Progent offers support services ranging from as-needed expertise for helping you past challenging technical roadblocks to comprehensive project management or co-management to help you carry out business-critical tasks.
Progent's consultants can help Ontario, California companies to succeed with any aspect of creating a high-functioning work-from-home environment by delivering network infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, public cloud integration, Help Desk augmentation, security monitoring, data protection solutions, and centralized management.
Help Desk Call Center Support for At-Home Workers
A rapid, organization-wide transition to a telecommuter workforce, which could be motivated by an epidemic or as part of a business continuity plan, can overstretch even a well-staffed in-house Call Center. Progent's Help Desk Call Center services make it possible for organizations to outsource or expand their Support Desk by using Progent's online Technical Response Center team.
- Progent's Standard Help Desk support services leverage Progent's nationwide team of online IT support specialists along with enterprise-class ticketing and tracking software to provide an economical, advanced Call Center. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all facets of remote Level 1 PC support from initial service requests through ticket generation, desktop sharing, issue resolution, and reporting. A browser-based User's Service Portal enables at-home employees to check or update their active tickets, add details, and upload screen captures and relevant files. Support services are delivered at a significant price reduction off Progent's normal Level 1 desktop service rates, and Progent makes available optional fast hand-off to Level 2 and Level 3 support experts to deal with complex issues. To learn more, see Progent's Standard Helpdesk Services for small companies.
- Progent's Call Desk Augmentation Service allows your business to augment your current Help Desk Call Center team by sharing delivery of Help Desk support seamlessly between your in-house IT support organization and Progent's extensive roster of PC support engineers and subject matter specialists. Progent's shared Help Desk Call Center service is based on a collective support model utilizing the number one PSA tool for managing service requests and trouble tickets, assigning responsibility, monitoring progress, and generating reports. To learn how Progent's Call Center Supplementation Services can help your company to provide world-class technical support to your at-home workforce, see Progent's Support Desk supplementation Services.
Contact Progent for Remote Workforce Expertise
To contact Progent about building and managing an efficient work-from-home solution for your Ontario, California company, call
An index of content::
Microsoft Financial Software Technical Consultant
Integration Dynamics GP/Great Plains Features
Dynamics GP/Great Plains can help you expand and control your company more efficiently by offering deep availability of decision-driving information and a rapid return on investment. Dynamics GP confers important productivity benefits including its ability to expand the presence of your organization, manage your financials, automate financial operations, unify processes across your company, refine inventory control, increase order accuracy, expand revenue and minimize turnaround time, and maximize free cash flow. Progent can show you how to set up and maintain a robust, secure server and communications foundation to support Great Plains, and can provide expert Dynamics GP support professionals to make sure you derive all the benefits of your Dynamics GP business management system.
Small Business Designers
Small Business On-Call Services
Progent delivers the services of Microsoft and Cisco-Premier network support experts to show clients affordable ways to help companies maximize the value of Microsoft and Cisco products. For environments that range from small offices to large enterprises, Progent's network consultants can help you improve your network's e-mail infrastructure, protection, availability, throughput, and network administration.
Signature-based Virus Protection Technical Support Services
ProSight Endpoint Protection Professional
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes cutting edge behavior analysis tools to guard endpoint devices and servers and VMs against new malware assaults like ransomware and file-less exploits, which easily evade traditional signature-matching anti-virus products. ProSight ASM protects on-premises and cloud-based resources and offers a unified platform to address the entire threat progression including blocking, detection, containment, remediation, and forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks.
Live Online Windows 10 Learn
Online Acrobat Writer Training Specialists
Progent's webinar training classes offer small businesses the cost savings, ease, and versatility of online learning and the effective pedagogic methods of seasoned teachers who utilize sophisticated technology to simulate live, interactive classes. Progent offers webinar training for popular desktop software including components of Microsoft Office such as Microsoft Excel, Word, PowerPoint, and Visio: MS Dynamics business accounting and management reporting products such as Microsoft Dynamics GP (Great Plains); plus other leading desktop applications like Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Remote Consulting Windows Server 2019
Windows Server 2019 Windows Defender ATP Integration Services
Progent's Microsoft-certified Windows Server 2019 experts can assist your company to plan and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers major enhancements in scale, performance, manageability, virtualization, cybersecurity, hybrid local/cloud deployments, availability, and container support.
Altaro VM Backup Offsite Setup and Support
Altaro VM Backup Testing Remote Support
Altaro VM Backup provides small and mid-size organizations a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud environments and also enables low-cost backup to Microsoft Azure Block Blob storage. Top capabilities include industry-leading inline deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup spacing as low as five minutes for reducing your Recovery Point Objective, advanced encryption, item-level restore options for specific files and emails, extensive support for Windows Server Cluster Shared Volumes (CSV) and for vCenter for managing large-scale environments, and support for Microsoft VSS technology to back up online VMs with zero downtime. Progent is a certified Altaro partner and offers a wide array of services to help you to design, install, optimize and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup.
Microsoft Server Virtualization Consultant Services
Microsoft Virtual Server Administration Services
Microsoft Virtual Server 2005, hosted on the Microsoft Windows Server 2003 operating system and based on technology originally produced by Connectix, delivers the performance necessary to accomplish hardware reduction, software upgrade, and server isolation projects via virtualization techniques in an enterprise-ready computing environment with high scalability, manageability, and fault tolerance. Microsoft has targeted Virtual Server 2005 at businesses wishing to improve ROI in software programming and piloting, upgrading from legacy mission-critical software, and server consolidation. Progent's certified Virtual Server consultants can assist your IT staff to evaluate and deploy MS Virtual Server 2005.
QTS Data Center Consult
QTS Internet Data Center Professionals
The QTS (formerly Herakles) Colocation Center is located in the seismically-stable Natomas area of Sacramento, CA. If you are currently using the QTS data center as a colocation facility or if you are considering moving your primary or offsite backup system to Herakles/QTS, Progent offers a range of affordable services including data center relocation, system installation and updates, infrastructure optimization, comprehensive project management services, virtual server expertise, offsite monitoring, automated system administration, application programming, disaster recovery/business continuity solutions, security assessment, and the support of the Progent Test Lab.
Services network piloting Lab
Capacity Planning Test Lab Consult
Progent's Test and Training Lab at the QTS Internet Data Center is available for piloting line-of-business applications, developing efficient system upgrade methodologies, assessing and optimizing performance, designing or verifying business continuity strategies, mitigating compatibility issues, and establishing training systems for the latest products and technologies. For Progent clients without sufficient in-house resources to configure proper test systems, Progent's Test and Training Lab cuts capital costs and engineering risk while keeping vital IT initiatives on schedule.
24-7 Cisco Expert Amazon MWS programming Developer Firms
Amazon MWS integration training Development Group
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to streamline their operations by automating crucial sales functions including listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can broaden their market, reduce their cost of sales, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and training to help you cut development time and expedite your ROI.
Microsoft ISA Server 2006 Consulting Services
ISA 2006 Consultant
Microsoft ISA 2006 is a multi-functional edge gateway that provides a powerful application layer firewall, virtual private network, and web caching solution for safeguarding the Internet-facing networks of any organization against a broad range of attacks. Progent's certified Internet Security and Acceleration Server engineers can help you plan, cost-justify, test, install, configure and manage the any version of ISA Server 2006 on your information system.
Microsoft Exchange 2000 Consultant Services
Online Technical Support Microsoft Exchange 2000 Upgrade
Progent is among the most qualified network support firms for integrating email systems based on Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size companies get the full benefits of Exchange 2000 under common situations such as upgrading from Exchange 5.5, moving from an ISP-based or POP3 e-mail environment, and outsourcing your Microsoft Exchange 2000 management.
Exchange 2013 Upgrade Online Troubleshooting
Microsoft Certified Expert Exchange 2013 Integration Online Support
Exchange Server 2013 includes major enhancements to the functionality of Microsoft Exchange Server 2010 and delivers important innovations as well as a redesigned structure. These enhancements favorably impact key IT areas including manageability, availability, compliance, cost of ownership, teamwork, extensibility, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consultants can assist your organization to understand the potential advantages of migrating to Exchange 2013, create an efficient validation and rollout plan, and educate your IT staff to maintain your Exchange Server 2013 environment. Progent can also provide ongoing remote consulting and support and management for Exchange 2013.
ProSight Enhanced Security Protection Consulting Services
Signature-based Virus Protection Online Support Services
ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable in-depth security for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP offers firewall protection, intrusion alerts, endpoint management, and web filtering through cutting-edge technologies packaged within a single agent accessible from a single control. Progent's security and virtualization experts can assist your business to plan and implement a ProSight ESP environment that addresses your organization's unique needs and that allows you prove compliance with government and industry data security standards. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that require immediate attention. Progent can also help you to set up and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack such as ransomware.
Antispam Consultant
Antivirus Design and Installation
Email Guard from Postini offers continually updated spam and virus blocking, content filtering, and protection from email-based directory harvesting and DSA attacks. Progent is a Postini aggregator and support specialist. If your company is too small to purchase for a standard Postini license, you can still have access to Postini’s Perimeter Management services via Progent’s E-Mail Guard anti-spam and antivirus service offering. Progent’s expert email security professionals can help you devise an email protection strategy that incorporates spam filtering and virus defense services and policies.
Exchange Server 2000 Computer Engineer
Microsoft Exchange Consulting
Progent is one of the most expert information technology support firms for creating e-mail solutions based on Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses get the full benefits of Exchange 2000 under typical scenarios including updating from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 Server support.
Server Education
Training Server
Progent practices information transfer from Progent's consultants to customers. By teaching customers to deal with problems that are within their comfort zone, Progent can focus on providing high-value skills where Progent has few competitors. Mid-size businesses who utilize trusted independent service providers or who employ internal support personnel benefit when Progent transfers knowledge about critical technology and proven methodologies to make their networks more robust, secure, and productive.
Integration Exchange 2016 Migration Planning
Exchange 2016 Upgrade Technology Consulting
Progent can assist your business in all phases of your upgrade to Exchange Server 2016 including designing high availability (HA) system topology for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; determining storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing (HLB) for fault-tolerant CAS services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; creating SSL certs; providing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web.
Juniper J4350 Router Security Company
Juniper J2320 Router Network Consulting
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Open Now Small Business WAPs Network Engineer
Small Business WAP131 Technology Consulting Services
Progent's Cisco-certified wireless integration consulting experts can help organizations to configure, manage, and debug Cisco Small Business Wireless APs.
IT Consultant Linux Network Monitoring
Online Support MRTG
Network monitoring ordinarily involves tracking a network’s resource utilization to help identify throughput bottlenecks or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free network monitoring tools that work under Linux or UNIX and can be deployed to observe mixed-platform networks where UNIX and Windows operate together. Progent's system integration engineers can help you use both these tools to tune and repair your network. Progent's Linux support professionals offer small businesses and developers help with administering and servicing UNIX and Linux networks that work with Windows-based products.
Award Winning Telecommute Jobs Recruiter Home Based Cisco Consultant
Home Based Network Engineering Telecommuter Jobs
Progent believes that a well designed and executed network can be a crucial factor for enabling a company's success, and we follow this credo in our corporate network infrastructure. We have built a non-stop virtual office infrastructure that allows Progent's in-house consultants and authorized contractors to offer rapid and efficient service, cooperate easily on challenging jobs, and gain from professional and personal maturity from being a member of an exciting business ethos of self motivation and independence.
ProSight VM Hosting Services
Private Cloud Solutions Engineer
Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small or mid-size company's production servers in an environment that gives the maximum level of dependability and expandability and is also easy to move to any data center. ProSight Virtual Hosting and management options are built on mature virtualization technologies that enable small businesses with multi- platform environments to economize dramatically on the costs of capital investments, system maintenance, and IT administration while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor independence.
Solaris Security Certification
Sun Solaris Network Security Auditor
If your company has a Sun Solaris environment or a mixed-platform network, Progent's CISM and ISSAP-certified consultants can help your entire organization in a wide array of security areas such as security administration procedures, security design and strategies, access management products and methodology, software development security, business processes security, physical security, telecommunications, infrastructure and web security, and disaster recovery planning. CISM and CISSP define the core competencies and worldwide standards of knowledge that information security professionals are required to master. These accreditations provide executive management the confidence that those who have achieved their CISM, CISSP or ISSAP certification have demonstrated the background and theory to deliver effective security management and consulting help.
Contract Programming Firm SQL Server Capacity Planning
Integration SQL Server
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the fast creation of a new generation of high-end programs that can provide your company a significant competitive advantage. SQL Server provides core support for XML and the ability to query across the Internet and beyond the firewall. The expertise of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of work supporting Microsoft integration, ensures you success in planning, installing and administering Microsoft SQL Server applications that are seamlessly integrated with other applications based on Microsoft's .NET environment.
ISSAP Certified Cybersecurity Architecture Consultancy
Cybersecurity Architecture Services
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification through thorough testing and extensive experience with network security architecture. ISSAP consultants have in-depth knowledge of access control systems and techniques, phone system and network security, cryptography, requirements analysis, BCP and DRP, and physical security integration. Progent's ISSAP-certified security specialists can help your business with all aspects of secure network architecture.
WatchGuard Firebox T55 Firewall Network Security Auditing
WatchGuard Firebox M5600 Firewall Information Technology Consulting
Progent provides support expertise for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to choose, configure, and manage a WatchGuard Firewall product that aligns with your security needs and budget. Progent can help you to maintain legacy WatchGuard firewall appliances or migrate smoothly to modern WatchGuard firewall solutions.
NetApp MetroCluster and FlexPod Consultant Services
NetApp Clustered Data ONTAP Consulting Services
Progent offers enterprise customers the help of a certified NetApp consultant for online or onsite expertise for NetApp's entire family of SAN software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror data replication, SnapVauly incremental D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore for storage partitioning, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN technology supported by Progent include system architecture, cloud deployment, virtualization, migrations, transparent patching, storage management, security and compliance, high availability, and troubleshooting. Progent can provide Tier 3 support to assist you to resolve issues with NetApp SAN environments efficiently following best practices.
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