Ontario At Home Workers Integration Support
Help Desk Solutions Consultants
Enlarging your at-home workforce can have a major impact on network architecture, security/compliance, and corporate processes. Progent has 20 years of background assisting businesses of all sizes to plan, configure, administer, optimize, and debug IT networks that support work-from-home employees. Progent can help your Ontario company to select the appropriate tools and follow leading practices in building and maintaining a secure virtual ecosystem for teleworkers that promotes teamwork and returns maximum business value. Progent offers support services ranging from as-needed guidance for helping you over occasional technical roadblocks to full project management to help you carry out business-critical tasks.
Progent can assist Ontario, California businesses to with any aspect of building a high-performing work-from-home environment by providing infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk augmentation, data security, backup/restore solutions, and centralized management.
Help Desk Call Center Services for Teleworkers
A fast, company-wide changeover to a teleworker workforce, which could be driven by a pandemic or as part of a business continuity plan, can overwhelm even the most efficient internal Support Desk. Progent's Help Desk services allow organizations to outsource or augment their Call Desk with Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Help Desk services leverage Progent's nationwide network of online IT support specialists combined with enterprise-class ticketing and follow-up software to provide an affordable, modern Support Desk. Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of online Level 1 desktop technical support from service requests through trouble ticket creation, desktop sharing, issue resolution, and incident reporting. A browser-based User's Service Portal allows from-home workers to track or revise their current trouble tickets, add information, and append screenshots or relevant files. Technical support services are delivered at a substantial discount off Progent's normal Level 1 technical support rates, and Progent offers the option of rapid hand-off to Level 2 and Level 3 IT specialists to deal with complex issues. To find out more, go to Progent's Standard Helpdesk Services for small and mid-size businesses.
- Progent's Help Desk Call Center Supplemental Service enables your business to supplement your current Help Desk Call Center team by splitting responsibilities for Call Desk services transparently between your regular IT support personnel and Progent's extensive pool of desktop support technicians and subject matter experts. Progent's shared Call Center service is based on a collaborative support model utilizing the number one professional services automation tool for managing service requests and trouble tickets, establishing ownership, tracking progress, and generating management reports. To learn how Progent's Support Desk Augmentation Services can help your business to provide world-class IT support to your at-home employees, see Progent's Help Desk augmentation Services.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing an efficient telecommuter solution for your Ontario, California company, call
An index of content::
Specialist Telecommuter Cloud Integration
Offsite Employees Cloud Integration Remote Support Services
Progent can assist small and mid-size companies to set up their at-home workers with efficient access to public cloud applications and services.
Professionals Microsoft Live Communications Server
24 Hour Microsoft LCS Server IM Support and Integration
Microsoft Communications Server delivers Instant Messaging and presence in a scalable, world-class package offering enhanced security, transparent compatibility with additional Microsoft products, an extendable, standards-based development platform, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can benefit from lower costs and elevated business efficiencies, increased individual productivity, and stronger intellectual property security with this easy-to-manage, fault-tolerant solution. Effective deployments of Microsoft Office Communications Server call for extensive planning and consideration before installation. Progent's Microsoft-authorized professionals can deliver the expertise necessary to realize all the advantages of Microsoft Office Communications Server throughout your whole corporation.
MCSE Expert Certified Microsoft Windows 2003 Cluster Server Support Services
Fault Tolerant Mutli-location Network Network Consultants
Progent’s Disaster Recovery/Business Continuity consultants offer in-depth experience assisting small businesses to reduce network downtime by providing affordable remote consulting for disaster recovery/business continuity (DR/BC) planning, fault-tolerant IT design, data backup and restore systems, and non-disruptive maintenance. Progent’s business continuity consultants can help you to develop and validate a sensible business continuity strategy that aligns with your business needs and IT budget. Progent’s disaster recovery specialists can help you to design, implement, and manage fault-tolerant technologies including redundant Internet connectivity, virtualization, clustering, network load balancing, transparent online backup, and geographically dispersed hot backup centers.
Small Business 500 Access Point Support and Integration
Small Business WAP300 AP Consultant
Progent's Cisco-certified wireless integration experts can assist organizations to deploy, manage, and troubleshoot Cisco Small Business Wireless APs.
ProSight Email Data Loss Protection Consult
ProSight Email Content Filtering Policies Services
Progent's ProSight Email Guard solution uses the technology of leading information security companies to deliver web-based management and world-class security for all your inbound and outbound email. The hybrid structure of Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a deeper level of analysis for incoming email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall.
MCSE Expert Certified ISA 2004 Firewall Consultants
Remote Consulting Internet Security and Acceleration Server
Progent's Microsoft-certified ISA Server consultants have broad backgrounds creating corporate security solutions for IT networks with multiple locations, remote users, and mission-critical web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size business design and implement an installation of ISA Server 2004 that supports your IT protection needs without limiting your network.
802.11ac Migration Remote Support
wireless VoIP phones and Meraki APs Computer Engineer
Progent's Cisco-certified wireless integration consulting experts can help organizations to deploy, manage, and troubleshoot Cisco Wi-Fi products such as Cisco's Aironet and Meraki 802.11ac wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Cisco and Microsoft Certified Experts Branch Location Support and Setup
Cisco Experts Sales Office IT Consultant
Years of experience delivering Microsoft expertise and Cisco network consulting has enabled Progent to build an unmatched ability for supporting branch offices that require network service with the flexibility associated with with small companies but which offers professional communications, thorough documentation, and adherence to enterprise IT standards. If your enterprise maintains a branch office situated anywhere in California or any area served by Progent's engineers, Progent can provide a wide range of on-premises and off-site IT support services and network architecture expertise.
Apple Mac Connectivity Remote Consulting
macOS Wi-Fi Onsite Technical Support
Progent's Apple Mac support engineers can help you with a broad range of system infrastructure areas including network architecture, off-site and mobile connectivity, internetwork compatibility, security, and new technologies including VoIP and high-speed wireless connectivity. For company networks based exclusively on Apple Mac OS X or for environments that use a combination of Mac, Linux/UNIX and Windows based servers and workstations, Progent has the experience and size to handle the complexity of planning, integrating, and maintaining a system architecture that is reliable, secure, productive and supportive of your business goals. Progent can show you how to deploy Apple’s Xserve enterprise servers, Xserve RAID non-stop storage systems, and Xsan storage area network systems. Progent can also give you access to certified experts to help you with Cisco routers and switches.
Support and Integration Microsoft Exchange 2003 Upgrade
Microsoft Exchange Upgrade Integration
Progent's certified professionals offer technical help and network consulting services for Exchange 2003 Server, Microsoft Windows Server 2003, and for the complete family of Microsoft Servers. Progent's upgrade, integration, management, and support services for Microsoft Exchange Server include system design, installation, project management, onsite and off-site technical support, Help Desk outsourcing, expert security evaluation, and full-service network management outsourcing.
Windows Server 2016 Hybrid Configuration Troubleshooting
Windows Server 2016 Scale Out Clusters Outsourcing
Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 migration consulting to assist organizations of all sizes to plan and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud, or hybrid architecture. Progent can help you to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist you to take advantage of the many innovative disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
OS X Security Help and Support
24/7 Apple Mac Directory Harvest Attack Defense Network Security Audit
Progent's certified security staff can help you secure your Apple Mac network through expert support offerings including performing security audits, recovery from virus and worm penetrations, configuring firewalls, integrating secure remote and mobile access, installing automated software for defense against viruses, spam, and malware, and developing a comprehensive security strategy adapted for the particular goals of your business network.
Microsoft Certified Expert Specialist Excel 2000
Excel 3D Map Developer Firms
Progent's certified Office Excel and Office 365 Excel application consultants can provide a broad variety of online support services to assist you to plan, program, test, install, administer, and troubleshoot applications powered by any version of Microsoft Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can assist you to migrate your existing Excel solutions to the newest releases of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Android phones and tablets, and fix compatibility issues between various releases of Office Excel. Progent can provide as-needed support to organizations who need a quick solution to a specific problem associated with Excel and Progent can also provide full project management services for migrating or creating line-of-business application software built on Office Excel. Progent's affordable online training for Office Excel can be customized to address the special requirements of individual users or teams.
Consultant 64-bit Migration
64-bit Migration Specialist
Progent's Microsoft-certified consultants can help you design, document, carry out, manage, and repair a network-wide move to 64-bit server and client operating systems and applications. Progent can help you test your 64-bit infrastructure to verify that it supports all of the important 32-bit applications which you want to keep as well as the new 64-bit editions of applications you plan to install.
Exchange Server 2000 Computer Consulting
Exchange 2000 Server IT Consultants
Progent is among the most experienced network consulting companies for designing email systems based on Exchange 2000 Server. Progent is skilled in helping small and mid-size companies get all the advantages of Exchange Server 2000 for common scenarios including upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 support.
Consulting Hybrid cloud
Microsoft and Cisco Authorized Expert Engineer Microsoft Azure hybrid cloud solutions
Progent can help you to plan and manage hybrid environments that support Windows and Linux systems and apps in both cloud-centric solutions or in hybrid network models that seamlessly combine on-premises resources along with cloud services. To help you to incorporate cloud services with networks, Progent offers a range of public cloud integration services such as Microsoft Azure hybrid cloud planning and integration services, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has two decades of background delivering high-level consulting services online, and Progent can make sure you complete your cloud integration initiatives on schedule and affordably.
24/7 Citrix XenServer Consultants
Citrix XenCenter Professional
Progent's Citrix-certified engineers can assist you to understand the business advantages of XenServer and additional Citrix platforms, and can assist your IT organization to plan, validate, execute, troubleshoot, and maintain a Citrix XenServer installation. Progent can also assess your current XenServer environment and help you to enhance consolidation, responsiveness, security and compliance, uptime, and disaster recovery.
Microsoft Certified SharePoint Portal Server Configuration
SharePoint Server Specialists
Progent's Microsoft-certified experts can help you evaluate the economic justification for implementing SharePoint 2007, consult with you on the most sensible version of Microsoft SharePoint for your application, provide setup and integration expertise, assist you to set up Microsoft SQL Server as a supporting database manager, improve your network infrastructure, integrate your standard and custom application programs to work with SharePoint 2007, develop a comprehensive security strategy that includes portal technology, and deliver troubleshooting and Help Desk support.
Technology Consulting Aironet Outdoor APs
Aironet 802.11ac Access Point Setup and Support
Progent's Cisco certified Wi-Fi experts can provide affordable remote and onsite support for both legacy and current Wave 2 Aironet wireless access points (APs) and Progent can assist you to design and maintain Wi-Fi solutions that include indoor and outdoor/ruggedized Aironet access points.
Consultant Services Jabber Voicemail
Jabber and Microsoft Office Technology Consulting
Progent's Jabber consultants can provide online or onsite support to assist businesses of any size to design, implement, manage, update or debug Cisco Jabber environments and Cisco Unified CM infrastructure. Progent can provide in-depth expertise for all the technologies that make up creating an end-to-end Cisco Jabber collaboration solution such as Cisco network appliances and management software, Microsoft Office 365 applications, Windows and Mac computers, Apple iOS and Android smartphones, SIP trunking, Wi-Fi systems, security and compliance, cloud computing, immersive telepresence systems, PBX systems, business continuity, and the many other components of a modern collaboration solution.
Specialists Microsoft Exchange 2010 Migration
Exchange Server Upgrade Consulting
Progent's Microsoft-certified consultants can provide low-cost online and onsite support to carry out your upgrade to Exchange 2010, produce thorough documentation of your new email environment, train your IT team and end users to get them ramped up rapidly on Microsoft Exchange Server 2010, and provide ongoing management services and technical support. Progent can also assist you to upgrade from Exchange 2010 to Exchange 2013 or Exchange Server 2016.
Small Business Wireless IT Consultant
Office Wireless Integration Services
Progent’s wireless professionals can help small companies plan, select, evaluate, configure and maintain secure building-to-building wireless bridging products that integrate seamlessly into your IT network while providing a level of security that equals or exceeds wireline interfaces. Progent provides experience in wireless LAN products from Cisco Aironet and Meraki, Proxim, and additional small business wireless vendors and can help you select and install the wireless link solutions that fit best with your business needs.
SQL Server 2017 Backup Help and Support
Microsoft SQL Server 2017 Support
Progent's Microsoft-certified SQL Server 2017 experts can help you to assess the business advantages of migrating to SQL Server 2017 and can assist you to plan and carry out a smooth migration of your databases and applications to any deployment architecture including onsite, cloud-based, or hybrid. Progent's consultants can provide remote or onsite support services ranging from as-needed architecture review or debugging to end-to-end project management to make sure your SQL Server 2017 project is carried out on schedule and on budget.
Microsoft Certified Technology Consulting SCCM 2016
System Center 2016 Virtual Machine Manager Technical Support
Small to middle size companies can now enjoy all the advantages of Operations Manager 2007 and in addition have quick access to Progent’s Microsoft Certified network support professionals. With Progent's affordably priced IT service packages, small and midsize organizations can choose a simple System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing solution. Progent supports System Center Operations Manager 2007 to offer small business networks enterprise-class availability, security, and performance.
SCDPM 2016 Remote Technical Support
System Center 2016 Amazon AWS Integration Support Outsourcing
Small to middle size businesses can now enjoy all the advantages of Microsoft System Center Operations Manager 2007 and also have fast access to Progent’s Microsoft Certified IT consulting professionals. With Progent's economically priced network support packages, small organizations can choose a simple System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager to offer small company networks enterprise-class availability, security, and performance.
Immediate Microsoft SMS Network Consultant
Microsoft Certified Partner SMS Upgrade Specialist
Progent’s Microsoft consultants offer small and mid-size companies enterprise-level consulting services for Systems Management Server and Configuration Manager, Microsoft's solutions for change and deployment management. Configuration Manager is Microsoft's new name for the change management solution formerly known as SMS Server. System Center Configuration Manager provides a range of enhancements to Systems Management Server including comprehensive automation, integrated Vista Windows Server 2008 support, quarantine support, and device driver management. Progent’s Microsoft certified consulting professionals can show you how to use SMS 2003 or System Center Configuration Manager effectively for streamlined OS and application deployment, security patch administration, software tracking, and licensing reconciliation. Progent's engineers can also assist you to migrate efficiently from Systems Management Server 2003 to Configuration Manager.
BSD Small Business Computer Consulting Group
Cisco Expert BSD Network Assessment
Progent's UNIX family consulting services offer small businesses and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of experience offers you a convenient one-stop source to help you create and manage a protected and reliable mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX including Apple macOS and OS X, Solaris, AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat Linux, SuSE Linux, Debian-GNU and Mandrake.
24/7 Consultant Microsoft Access RDP
Microsoft Microsoft Access scripting Integration Companies
Progent can provide affordable online support for all editions of Microsoft Office Access including Access desktop and Access Web App and can provide expert assistance for application programming, database migration, performance tuning, report design, and troubleshooting. Progent also offers tailored online training for Office Access application development and database administration.
Help Desk Sharing On-site Technical Support
Configuration Shared Computer Support Help Desk
Progent's Microsoft and Cisco certified experts provide several service programs to help mid-size and large businesses create a cost-effective and successful in-house Computer Support Helpdesk. Progent's help desk consulting services include ROI analysis, process analysis and enhancement, management reporting, training of in-house personnel, and documentation of processes. Progent's Software Selection and Deployment Services help organizations sift through the various top level Help Desk software packages available and determine what products may be too costly, miss critical functions, or align poorly with your organization's corporate culture. Progent also provides temporary staffing for organizations who want to augment their in-house Help Desk staff for special tasks or to substitute for vacationing or indisposed personnel.
CISA Certified Security Expert Google Cloud Windows Consultant
24-Hour Google GCP Cloud Vision Consultant Services
Progent can provide affordable remote and onsite consulting to help businesses of any size to migrate any portion of their core network resources to Google Cloud Platform services. This can save management hassle and equipment expense and allow access to Google's state-of-the-art machine learning tools. Progent can assist you with every phase of Google Cloud Platform integration including needs analysis, preparedness evaluation, system design, pilot testing, deployment, administration, performance tuning, licensing management, backup/restore mechanisms, and security strategies.
Windows Applications on Apple Mac Online Help
Microsoft Virtual PC for Mac IT Consulting
For businesses that have a mix of Mac and Windows desktops, there exist two popular solutions for using Microsoft Windows-dependent applications on macOS or OS X: remote access to an actual Windows computer or local emulation of a Microsoft Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Mac allows you to attach an Apple Mac to a remote Microsoft Windows-powered computer to run Microsoft Windows software and share system resources. Virtual PC for Mac emulates Windows on a Mac system so that you are able to run Windows programs directly. Progent's macOS and Mac OS X technology consultants can help your organization to manage these products for running Windows programs on your Macs and can in addition help your organization to assess and configure other products for Windows platform simulation.
Urgent Citrix XenDesktop virtual desktops Network Engineer
Citrix virtual Windows desktops Consulting
For desktop and application virtualization, Progent can provide the expertise of a Citrix XenDesktop expert who can assist you to plan a XenDesktop environment that improves the business impact of your information system; configure XenDesktop technology with your servers, end-user computers, and peripherals; upgrade your older desktop virtualization software to the latest releases of XenDesktop; and deliver advanced remote troubleshooting. Progent can also instruct your IT staff to adhere to industry leading practices to maintain XenDesktop effectively.
Technical Support Services Smartphone
Cisco wireless Consulting
Progent's Wireless Consulting Services offer a convenient, affordable option for businesses of all sizes to integrate, manage and troubleshoot advanced wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to design and deploy appliances like Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless messaging and online business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Office SharePoint Server 2010 Information Technology Consulting
SPS 2010 Remote Consulting
Progent’s Microsoft-certified experts offer companies of any size consulting, technical support, and application development expertise for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced solution that utilizes web-based technology for efficiently coordinating people, groups and data. Microsoft SharePoint Server offers a common location for your workers or customers to access, manage, share and interact with useful information, files, and software and to communicate with one another. Microsoft SharePoint enables faster and more intelligent decisions, more efficient sharing across teams and more streamlined business processes. Windows SharePoint Services join workers, customers, teams and major tasks with the knowledge they’ve created in a way that makes data easy to locate, retrieve and apply. Progent's SharePoint consultants can help your organization to manage your existing SharePoint solution or upgrade to the latest version of SharePoint.
Consultancy Microsoft Windows 7
Microsoft Expert Windows 7 64-bit Upgrade Network Assessments
Progent's Microsoft certified engineers offers remote and onsite support services to assist you to administer, support, and repair PCs powered by Windows 7 and also offers help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with management automation, data and identity protection, backup and restore, online connectivity, mobile device management, Wi-Fi configuration, and remote system monitoring.
CRISC Certified Information Risk and Information Systems Control Officer Services
CRISC Certified Information Risk and Information Systems Control Officer Consulting Services
Progent can provide the guidance of a CRISC-certified risk management expert to help you to plan and deploy an enterprise risk management (ERM) strategy based on best practices identified by CRISC and crafted to match your company's risk tolerance, business objectives, and budgetary guidelines.
24x7 Computer Consultant Offsite Workforce Security
At Home Workforce Cybersecurity Remote Support
Progent can help small and medium-size companies to configure endpoint device security defense solutions and deliver mitigation expertise needed to support teleworkers.
SQL Server 2016 and Power BI Setup and Support
SQL Server 2016 AlwaysOn Technology Consulting
SQL Server 2016 introduces significant improvements in speed, capacity, data security, uptime, BOYD support, plus built-in business intelligence. New features include PolyBase for processing relational and non-relational databases in one appliance for big data applications, Jason integration, Dynamic Data Masking, Mobile Report Publisher, and centralized management of on-premises and cloud-resident resources. Progent's Microsoft-certified consultants can provide online and on-premises support to assist businesses of any size to deploy, administer or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft platforms such as Windows Server and Hyper-V, Exchange, SharePoint, Dynamics CRM, Lync or Skype for Business, and SCOM.
Online Support Services SQL Server 2017 Monitoring
24-7 SQL Server 2017 Always On Support and Integration
Progent's certified SQL Server 2017 experts can assist you to plan and implement a cost-effective upgrade from your existing SQL Server environment to SQL Server 2017.
Meraki Switch Configuration Information Technology Consulting
Meraki Switch Integration Remote Support Services
Cisco's Meraki MS line of switches are intended for sites that go from small branches to campuses. Progent's Cisco-certified CCIE consultants offer affordable remote consulting expertise to assist your company to design and implement an efficient network solution that incorporates Meraki MS switches, streamline network monitoring and administration with Meraki's cloud-based management architecture, define policies to ensure security and compliance, develop and validate a disaster recovery strategy, and resolve technical issues related to any facet of your Meraki ecosystem. Progent can also help your company to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to create a cohesive networking infrastructure.
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