Enlarging your remote workforce may have a significant effect on IT architecture, cybersecurity, and company workflows. Progent has 20 years of background assisting SMBs to design, configure, administer, tune, and troubleshoot IT networks that support a remote workforce. Progent can help your Pittsburgh company to pick the appropriate tools and follow leading practices in creating and operating a safe virtual solution for teleworkers that promotes collaboration and delivers top business value. Progent offers services ranging from on demand expertise for getting you past occasional technical bottlenecks to full project management to help you successfully complete mission-critical tasks.

Progent can assist Pittsburgh, Pennsylvania businesses to with any facet of building a high-functioning telecommuting environment by delivering infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Call Desk augmentation, data security, data protection solutions, and centralized management.

VoIP Solutions for Telecommuters
Expanding the business PBX system to accommodate teleworkers is critical to maintaining a productive work-at-home solution. A broad range of cloud-centric VoIP platforms are popular with small and mid-size businesses to support telecommuters. Many enterprises rely on Cisco's modern or legacy platforms for IP voice solutions. Progent can help businesses of all sizes to plan or tune a remote VoIP environment that delivers the flexibility, transparency and security required for teleworkers. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to assist organizations optimize their existing Cisco VoIP systems to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends advanced telephony capabilities to devices such as IP phones, media processing products, VoIP gateways, and multimedia software deployed across the network. CUCM supports other combined media services such as unified messaging, video conferencing, and customer interaction networks. For more information about Progent's Cisco Unified CM or CUCM support, refer to Cisco Unified CM consultants.
  • CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM. Progent's consultants can help you to support your current CallManager deployment or upgrade smoothly to Cisco's modern IP telephony products. For details about Progent's expertise for Cisco CallManager and Cisco's other older VoIP platforms, see CallManager consulting.
  • Cisco IP Gateways enable connectivity with public telephony networks and with users operating beyond the corporate perimeter such as telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series as well as for modern Cisco SIP gateways. See Cisco SIP gateway integration consulting.
  • Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your wide area network architecture to work with these solutions and provide online integration and debugging expertise.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and maintaining a productive work-from-home solution for your Pittsburgh, Pennsylvania company, call 1-800-993-9400 or go to Contact Progent.



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