Pittsburgh At Home Workers Integration Support Services
IP Voice Systems Consulting and Support Services
Expanding your telecommuter workforce may have a major effect on IT infrastructure, security, and corporate processes. Progent has 20 years of background assisting small and mid-size businesses to design, deploy, manage, tune, and debug IT networks that support work-from-home employees. Progent can assist your Pittsburgh organization to pick the appropriate technologies and follow best practices in building and maintaining a safe virtual office ecosystem for telecommuters that promotes teamwork and returns top business value. Progent can provide services that go from as-needed guidance for helping you over occasional technical roadblocks to comprehensive project management or co-management to help you carry out mission-critical tasks.
Progent's consultants can assist Pittsburgh, Pennsylvania organizations to with any aspect of building a high-performing work-from-home ecosystem by delivering network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, cloud integration, Help Desk outsourcing, security and compliance, backup/restore solutions, and centralized management.
IP Voice Solutions for an At-Home Workforce
Expanding the company PBX environment to accommodate telecommuters is critical to maintaining a productive work-at-home solution. A broad range of cloud-centric VoIP products are popular with SMBs to server teleworkers. Many enterprises rely on Cisco's modern or older products for IP voice management. Progent can help businesses of any size to design or tune a remote VoIP environment that delivers the versatility, transparency and security required for at-home workers. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to help businesses optimize their existing Cisco IP voice environments to support an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers enterprise IP telephony capabilities to devices such as IP phones, media processing platforms, Voice over IP gateways, and mixed media apps used across the network. CUCM manages additional mixed media services like unified messaging, video conferencing, and team collaboration networks. For details about Progent's CUCM support, visit Cisco Unified CM consultants.
- CallManager is Cisco's earlier call-processing software and has been superseded by CUCM. Progent can help you to support your existing CallManager environment or upgrade efficiently to Cisco's current IP telephony solutions. To find out about Progent's support services for CallManager and Cisco's other legacy IP voice platforms, refer to CallManager consulting.
- Cisco IP Gateways enable connectivity with public telephony networks and with clients working beyond the corporate firewall such as at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 products as well as for modern Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
- Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your wide area network architecture to support these VoIP solutions and deliver on-demand integration and troubleshooting expertise.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing an efficient work-from-home solution for your Pittsburgh, Pennsylvania business, call
An index of content::
Wireless LAN Site Survey Technical Support Services
Computer Engineer 802.11x Wi-Fi Site Survey
Progent's Wi-Fi site survey services assist you to plan, implement and debug a Wi-Fi LAN optimized for your environment, providing your business a WLAN that has the coverage, performance, density, QoS, data protection, and roaming capability your business needs. Wi-Fi site survey services from Progent include remote predictive analysis for designing a Wi-Fi network and onsite survey services for confirming, optimizing, and troubleshooting a functioning wireless network.
Part-Time Job Home Based Network Consulting
Career Home Based Network Consulting
Progent is convinced that a well architected and implemented information system is a pivotal piece for enabling a company's growth, and Progent applies this philosophy in our corporate network infrastructure. We have built a zero-downtime virtual office infrastructure that allows our in-house consultants and authorized contractors to deliver rapid and efficient support, cooperate closely on complex jobs, and experience career and personal maturity by being part of a dynamic business culture of personal drive and freedom.
Consult Microsoft LCS Server
Computer Engineer Microsoft LCS Server IM
Microsoft Office Communications Server delivers Instant Messaging and Real Presence as part of an extensible, world-class solution featuring advanced security, transparent integration with other Microsoft software, an expandable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. Your enterprise can benefit from lower costs and elevated operational efficiencies, increased individual productivity, and stronger intellectual property protection with this simple-to-manage, fault-tolerant solution. Effective deployments of Office Communications Server call for extensive planning and thought prior to roll out. Progent's Microsoft-certified consultants can deliver the expertise necessary to deliver all the benefits of Office Communications Server throughout your entire corporation.
wireless VoIP phone integration Outsourcing
Technical Consultant wireless VoIP phone integration
Cisco's wireless VoIP phones are hardened wireless handsets designed for professionals who are on the move within campus, hospitality, retail or other environments where IT management requires user endpoints that offer more control, data security and ruggedness than is possible with the Bring-Your-Own-Device style of workplace communications. Integration of Cisco's wireless IP phones typically requires that you configure and fine tune numerous components of your wireless infrastructure such as wireless access points, switches, wireless LAN controllers, and network management software. Progent's Cisco-certified consultants can provide remote and onsite assistance to help you build and maintain a Cisco wireless VoIP phone deployment by providing integration services that range from debugging the configuration of a wireless VoIP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for modernizing the wireless architecture of an entire campus.
Cisco ASA firewall VPN Online Support
Computer Consultant ASA 5500-X Firewall with Firepower
Progent's Cisco-premier CCIE network engineers can assist you to manage your legacy PIX or Cisco ASA 5500 firewalls or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, configure, optimize, manage and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services
Windows 2012 R2 Cluster Server Integration Support
Remote Technical Support Microsoft Windows Server 2012 Clusters
Progent's certified failover clustering consultants can assist you to assess the benefits of deploying Microsoft Windows Server 2012 clustering to create a powerful high-availability/disaster recovery strategy, help your organization to design and deploy a Windows Server 2012 environment, provide online and on-premises consulting expertise and engineering support for failover clusters composed of physical servers or virtual ones, and show you how to centralize the management of failover clusters.
Skype for Business and Cisco Unified Communications Consultancy
Emergency Skype for Business and Cisco UC Consultant Services
Progent's Microsoft-certified consultants can provide remote and on-premises expertise for companies of all sizes to assess the benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any version of Lync Server or Microsoft Office Communications Server. Progent can help your business to design a local, cloud or mixed deployment; integrate Skype for Business with SQL Server,Exchange Server, SharePoint Server and Office; set up HA mechanisms; interface Skype for Business with your PSTN gateway; and integrate other collaboration platforms such as Cisco UC. Progent's certified network security experts can help you create and validate a security strategy for your Skype for Business solution that meets government and industry standards.
Office Word 2003 Specialist
Office Word 2010 Engineer
Progent's Office Word and Office 365 Word consultants can provide a broad range of affordable remote support services to assist you to manage and troubleshoot your existing Microsoft Word solution or help you to upgrade to a current version of Microsoft Office Word. Support available from Progent's experts include VBA software development, isolating and fixing compatibility problems between different versions of Word, interfacing Word with different Office apps such as Excel and Outlook or with 3rd-party data sources and add-ons,network optimization for dependable. reliable cloud access, security support, smart phone and tablet synchronization, and online training sessions customized for your special requirements.
Online Support ProSight Windows Desktop Management
Network Consultants Server and Desktop Monitoring and Reporting
ProSight LAN Watch is Progent’s server and endpoint remote monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to keep your network running at peak levels by checking the state of vital devices that drive your information system. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your specified IT management staff and your assigned Progent consultant so that any looming problems can be resolved before they have a chance to impact your business.
Urgent IT Service Providers Microsoft Office
Design Consultant Microsoft Office 2003
Progent’s IT outsourcing services for small businesses feature designing 2003 Server, .NET, and Microsoft BackOffice systems, coordinating migrations XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk services, online and on-premises repair, fixing stubborn IT problems, and producing a company-wide security strategy. Progent can help you maximize system availability and performance with fault-tolerant technologies, resilient network topology, and proactive network monitoring. Progent also offers project management assistance for large-scale upgrades and can help with requirements definition, resource inventory, bill of materials production, sourcing selection, procurement logistics, and complete documentation. Progent’s IT outsourcing help also includes training for office productivity products such as Microsoft Office XP.
Double-Take Software Support and Integration
DoubleTake Carbonite Backup Remote Consulting
DoubleTake/Carbonite Software offers a family of products intended to provide small and midsize companies a variety of affordable solutions for replicating and restoring vital workloads such as Exchange Server, Microsoft SQL, RIM Blackberry, and SharePoint. Progent’s disaster recovery planning experts have in-depth experience incorporating DoubleTake/Carbonite products into small company information networks to achieve a high level of availability and disaster recovery readiness at a budget-friendly cost.
Windows Server 2012R2 Professional
Windows Server 2012R2 Cloud Consulting
Progent's certified consultants can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and migration strategies, tune your infrastructure for on-premises, multi-location, cloud-based, and hybrid datacenters, educate your IT management staff, create a corporate-wide security strategy, automate IT management, assist with creating applications, and build and test a DR/BC plan.
Technology Consulting Services Catalyst Ethernet Switch
CCIE Certified Professionals Catalyst Switch IOS
Progent's Cisco-certified CCIE networking consultants can assist organization to configure, manage, upgrade, optimize and debug Cisco Catalyst switches. Progent can also assist you to harden the security of Catalyst switches and migrate efficiently from legacy appliances to modern models.
Cisco PIX Upgrade Technical Consultant
Professionals PIX Firewall Migration
Cisco's PIX 500 firewalls have been discontinued and Cisco may no longer offer support these devices. Progent still offers consulting support for Cisco's PIX firewalls to help you with management and troubleshooting and Progent can also help you determine whether to migrate to the latest firewall technology from Cisco. Progent's Cisco-certified specialists can help you plan and carry out a smooth upgrade to Cisco ASA 5500-X firewalls following industry best practices.
Apple iCloud Remote Troubleshooting
Apple macOS and OS X Support and Help
Progent's consultants offer macOS and Mac OS X users a variety of services including desktop support, Apple macOS and OS X consulting, Mac integration with Windows networks, Microsoft Entourage and email help, security services, and one-on-one training. Progent can help businesses to upgrade to macOS from OS X or other earlier versions of OS X and Progent can provide expertise with Apple macOS and Mac OS X applications. Progent can also help your business with iPhone support and Apple iPad synchronization, or moving to iCloud services. For business environments built solely on Mac OS X or for networks with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of planning, integrating and supporting a network infrastructure that is available, safe, efficient and able to achieve your organization's objectives.
ISA 2004 Enterprise Edition Server Online Consulting
ISA 2004 Server Specialists
Progent's Microsoft-certified ISA Server consulting experts have long experience configuring Microsoft ISA Server-based security solutions for information systems with multiple sites, mobile workers, and mission-critical eCommerce applications. Progent's ISA Firewall consultants can assist your small business in planning and deploying an installation of ISA Server 2000 or ISA 2004 Server that meets your information security requirements without overly restricting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Specialists Windows 2008 R2
On-site Support Windows Server 2008 R2
Microsoft Windows Server 2008 R2 features high levels of speed, protection, fault tolerance, scalability, and flexibility that accelerate productivity of local, remote, and mobile users. Progent's Microsoft-certified experts can provide cost-effective remote engineering, technical support, and training services to assist you to plan, execute, and manage Microsoft Windows Server 2008 R2 in order to add significant business value to your information system.
Engineers VMware NSX Private Cloud
Top Ranked Consultant Services VMware VCDX certified
VMware's NSX network virtualization technology allows you to create entire networks in software. NSX allows virtual networks to be provisioned instantly and managed with a high degree of automation independent of the physical components used by the underlying IP network. VMware Site Recovery Manager allows automated recovery, application mobility, and non-disruptive site migration, failback and re-protect. Site Recovery Manager also permits transparent testing for site recovery, updates and patches and can produce audit reports to verify full service restoration, validate SLAs and prove DR compliance. When used with VMware's NSX virtual network platform, VMware Site Recovery Manager can quickly restore the complete logical network topology at the secondary datacenter. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to assist your organization to plan, deploy, test and administer a DR solution powered by VMware SRM and VMware NSX.
Services Google GCP Cloud hybrid cloud solutions
Google Cloud solutions Services
Progent offers affordable online and onsite consulting to assist companies to move any part of their critical network resources to Google Cloud Platform (GCP). This can save time and hardware expense and allow the use of Google's state-of-the-art AI and machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform integration including needs analysis, readiness assessment, system design and review, pilot testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security.
Remote Consulting Small Business Server Premium Add-on
24-Hour Microsoft Expert SBS 2008 Network Consulting
Microsoft Small Business Server is a low-cost collection of server products that provides the basis for a powerful but easy-to-manage IT network. The IT sophistication of the Microsoft .NET components included with Microsoft Small Business Server requires a computer consultant with real-world experience planning and building cohesive, end-to-end business technology environments. Progent's SBS Server professionals have an average of over a decade of experience integrating computer systems based on Microsoft platforms. This experience assures you success in installing, administering, and troubleshooting IT environments that include the Small Business Server suite of servers and applications.
Entourage Computer Engineer
Mac Email client for Exchange Integration Support
Exchange Servers and Apple Mac computers can work together efficiently. Progent's Apple and Microsoft premier experts can help you install Microsoft Entourage and Exchange so your Mac users are able to collaborate with colleagues who run Microsoft Outlook. With Exchange and Entourage for Mac, Exchange and Mac software can collaborate, enabling Mac users to receive and send messages, examine the GAL, copy addresses, synchronize appointments, and invite fellow workers to meetings with your Exchange account. Progent will make sure that your Microsoft Server is properly configured and that WebDAV and Outlook Web Access are working. Progent also can provide specialized one-on-one Entourage training.
WatchGuard Firebox M470 Firewall Technical Support
Best WatchGuard VPN Compliance Auditor
Progent offers support expertise for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to select, deploy, and manage a WatchGuard Firewall/VPN appliance that fits your network security needs and budget. Progent can assist you to manage outdated WatchGuard firewalls or migrate smoothly to current WatchGuard firewall solutions.
Small Office Security Consulting Companies
Top Small Office Install
For small companies interested in Progent's IT outsourcing, consulting, or technical support offerings, phone 800-993-9400 or e-mail information@progent.com.
WLAN controller Integration Support
IT Consultant Wi-Fi 6 LAN controller
Cisco's Catalyst line of Wi-Fi controllers streamline the management of wireless LANs by unifying the provisioning and control of Wi-Fi APs, tuning Wi-Fi throughput by limiting the effect of RF congestion, enhancing wireless uptime with fast auto-failover, and hardening data security by detecting threats and analyzing network traffic based on user class and locale. Progent's Wi-Fi consultants can help you to configure Cisco wireless LAN controller appliances to manage Wi-Fi networks of all sizes. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi solution or implement a smooth transition to Cisco's modern wireless controller solutions.
Consultant Services Exchange Migration
Microsoft Expert Exchange Server Upgrade Professional
Progent offers comprehensive support for every phase of your Microsoft Exchange Server 2010 upgrade including outsourced or co-sourced project management, site prep, project planning, cost estimates of new software licenses and hardware needed, suggested vendor sourcing, pilot verification at client location or at Progent's testing facility, managing temporary coexistence between Exchange 2010 and Exchange 2003 or 2007, implementation of the solution, deactivating the previous servers, and training for customer's support staff and users.
Service Reports IT Consultant
24-7 Cisco Tracking Service Costs Remote Troubleshooting
Progent uses an enterprise-class service reporting system that stores and formats complete documentation for all billed services. Unlike some freelance consultants or local support organizations who provide scant documentation or details of tasks performed, each service delivered by Progent is tracked by full documentation. Each Progent consultant has use of the support documentation transmitted by each consultant to every customer. The practice of detailing and archiving support records allows more efficient support and eliminates a slew of common misfortunes such as when a service client is virtually held hostage to a consultant who refuses to release the keys to the kingdom.
24 Hour Automatic Network Diagrams IT Services
Automatic Network Infrastructure Mapping Computer Engineer
ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller businesses to diagram, track, optimize and troubleshoot their networking appliances such as routers and switches, firewalls, and load balancers plus servers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are kept updated, captures and displays the configuration of almost all devices connected to your network, monitors performance, and sends notices when potential issues are discovered. By automating complex network management activities, WAN Watch can knock hours off common chores such as network mapping, expanding your network, finding devices that require important software patches, or resolving performance problems.
SBS 2011 Technology Consulting Services
Small Business Server 2003 Configuration
Microsoft Small Business Server is a low-cost collection of essential servers that provides the foundation for a feature-rich but easy-to-manage IT network. The inter-connectivity requirements of the Microsoft .NET components included with Microsoft Small Business Server 2011 requires a network expert with real-world background and extensive knowledge in planning and implementing cohesive and comprehensive business technology systems. Progent's Microsoft-certified consultants have broad backgrounds with the technologies built into Microsoft SBS 2011 and Microsoft SBS 2008. This expertise ensures you success in deploying, administering, and servicing IT environments powered by the SBS line of servers and programs.
Exchange 2013 Voice Mail Consult
Exchange 2013 eDiscovery Onsite Technical Support
Exchange 2013 includes significant improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers important innovations as well as a redesigned structure. These enhancements affect key IT areas like ease of administration, high availability (HA), security and compliance, cost of ownership, teamwork, expandability, throughput, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting experts can help you understand the possible business benefits of migrating to Exchange Server 2013, design a cost-effective test and rollout plan, and educate your IT staff to maintain your Microsoft Exchange Server 2013 environment. Progent also offers affordable online consulting and support and management services for Exchange Server 2013.
Branch Offices Online Help
24x7x365 Sales Office Consultants
Years of experience providing Microsoft expertise and Cisco network consulting has enabled Progent to develop a unique capability for serving branch offices that require network service with the flexibility associated with with small organizations but which offers effective client interaction, thorough documentation, and compliance with corporate IT protocols. If your enterprise maintains a sales office located anywhere in or any region covered by Progent's consultants, Progent can offer a wide array of on-premises and off-site network consulting services and network design assistance.
SQL Server 2017 and Hyper-V Support and Help
SQL Server 2017 and Windows Server 2012 R2 Consulting Services
Progent's Microsoft-certified SQL Server 2017 experts can assist your business to evaluate the business benefits of migrating to SQL Server 2017 and can help your organization to plan and carry out an efficient migration of your current SQL Server environment to any deployment architecture including local, cloud-based, or hybrid. Progent's consultants can provide remote or on-premises support ranging from as-needed architecture review or troubleshooting to comprehensive project management to make sure your SQL Server 2017 initiative is carried out on time and within budget.
CISSP Certified Security Analyst Consultant Services
CISSP Certified security Systems Engineer Consultant Services
Progent's CISSP-certified network security consultants can help organizations of all sizes with any facet of information system security. Progent can help create cost-effective cybersecurity systems that guard a small business from modern threats or Progent can design, configure, and monitor an end-to-end security strategy for hybrid networks that support onsite, remote, and mobile users accessing IT resources distributed across a mix of physical sites and public and private clouds.
iPhone and Windows 10 integration Consultant
Remote Support Services Apple iOS integration
Progent can provide affordable remote consulting to assist your business to design, configure, and fix any aspect of your iOS and Windows integration solution and is available for quick tasks to help you through occasional technical bottlenecks or major engagements to help you complete business-critical projects on schedule and within budget. Progent has expertise in local, cloud-based, or hybrid networks and can help you build or maintain a resilient, protected and scalable network infrastructure that aligns with your computing model. Progent also offers remote or onsite training for individuals or groups to help manage and use your iOS devices in a safe, collaborative environment that optimizes the strategic value of your IT system.
Macintosh Virus Recovery Consulting
Urgent Apple Mac Firewalls Cybersecurity Organizations
Progent's certified security consultants can help you protect your Apple Mac environment through professional services including performing security audits, clean up after virus and worm attacks, configuring firewalls, integrating secure remote and mobile access, deploying automated programs for defense against viruses, spam, and directory harvest attacks, and creating a comprehensive security strategy appropriate for the specific goals of your corporate information system.
Technology Consulting Services Small Business Network
Microsoft and Cisco Certified Expert Technology Consulting Services Small Office Network
If you have a company information system with 10 to 50 desktop clients, Progent's computer outsourcing services save your business from over-reliance on single independent service provider while giving you cost-effective and reliable access to enterprise-class network expertise. By delivering IT support service when you need it, offering specialized knowledge for critical technologies, offering unique services such as automated network monitoring, and billing only for support you use, Progent offers you an affordable solution for maximizing the productivity of your small business information system. Progent is the smart way for small businesses to build and maintain a reliable and secure IT system and to have fast access to the skilled support typically available only to businesses who are able to support a large internal IT group.
VMware VCDX Engineers
VMware GSX Server Professionals
Progent offers the assistance of a certified VMware VCDX expert to help you design, deploy, manage and troubleshoot VMware vSphere and vCloud-powered virtualization solution for local networks, cloud environments, or hybrid systems. Progent offers advanced knowledge for installing and integrating VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery. Progent has in-depth understanding of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator and vCloud Suite used for administering private and public cloud and hybrid cloud environments that deliver high availability, fault tolerance, and application mobility.
24/7 Solaris Specialist
Sun Solaris Online Help
Progent's Solaris platform support experts offer small and mid-size companies and developers support for managing and supporting Sun Solaris environments that coexist with Microsoft-powered technology. Progent offers your organization access to Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM certification. This broad range of expertise provides you with a convenient single consulting firm to show you how to create and manage a protected and robust mixed-platform network and communications infrastructure that allows Solaris and Microsoft coexistence by combining MS Windows with popular versions of UNIX such as Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO, and SGI/Irix or leading Linux variations such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Integration Services Remote Workers Data Protection
At Home Workforce Data Protection Integration
Progent can assist small and mid-size companies to design, configure, verify and troubleshoot backup systems to support telecommuters.
Windows 8.1 DirectAccess Computer Outsourcing Consultant
Windows 8.1 Technology Professional
Microsoft Windows 8.1 is designed to run on devices from smartphones and tablets to engineering workstations. A wealth of innovative capabilities, such as its touchscreen interface and signature live tiles GUI, offer a broad selection of advantages for organizations who understand how to put them to work. Progent's Microsoft-certified experts can help get your organization up to speed with Windows 8.1 and show you how to derive significant competitive value from the operating system's many new and enhanced technologies.
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