Pittsburgh Teleworkers Connectivity Advisor
VoIP Technology Consulting
Enlarging your remote workforce may have a significant effect on IT architecture, cybersecurity, and company workflows. Progent has 20 years of background assisting SMBs to design, configure, administer, tune, and troubleshoot IT networks that support a remote workforce. Progent can help your Pittsburgh company to pick the appropriate tools and follow leading practices in creating and operating a safe virtual solution for teleworkers that promotes collaboration and delivers top business value. Progent offers services ranging from on demand expertise for getting you past occasional technical bottlenecks to full project management to help you successfully complete mission-critical tasks.
Progent can assist Pittsburgh, Pennsylvania businesses to with any facet of building a high-functioning telecommuting environment by delivering infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Call Desk augmentation, data security, data protection solutions, and centralized management.
VoIP Solutions for Telecommuters
Expanding the business PBX system to accommodate teleworkers is critical to maintaining a productive work-at-home solution. A broad range of cloud-centric VoIP platforms are popular with small and mid-size businesses to support telecommuters. Many enterprises rely on Cisco's modern or legacy platforms for IP voice solutions. Progent can help businesses of all sizes to plan or tune a remote VoIP environment that delivers the flexibility, transparency and security required for teleworkers. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to assist organizations optimize their existing Cisco VoIP systems to handle a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends advanced telephony capabilities to devices such as IP phones, media processing products, VoIP gateways, and multimedia software deployed across the network. CUCM supports other combined media services such as unified messaging, video conferencing, and customer interaction networks. For more information about Progent's Cisco Unified CM or CUCM support, refer to Cisco Unified CM consultants.
- CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM. Progent's consultants can help you to support your current CallManager deployment or upgrade smoothly to Cisco's modern IP telephony products. For details about Progent's expertise for Cisco CallManager and Cisco's other older VoIP platforms, see CallManager consulting.
- Cisco IP Gateways enable connectivity with public telephony networks and with users operating beyond the corporate perimeter such as telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series as well as for modern Cisco SIP gateways. See Cisco SIP gateway integration consulting.
- Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your wide area network architecture to work with these solutions and provide online integration and debugging expertise.
Contact Progent for Telecommuter Expertise
To contact Progent about creating and maintaining a productive work-from-home solution for your Pittsburgh, Pennsylvania company, call
An index of content::
Application Center Setup
Microsoft Sharepoint Server 2016 Computer System Consultant
Progent's Microsoft-certified consultants can provide computer support and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent’s consulting team can help you design, deploy, troubleshoot and manage the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint, Windows Hyper-V, Lync Server, Project Server, and System Center Operations Manager.
Biggest SonicWall NSA Firewall Protecting
SonicWall Firewall Protection
Progent's SonicWall firewall experts can help you integrate, manage, and troubleshoot SonicWall firewall/VPN appliances including the current SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISM and CISA-certified network security consultants can show you how to incorporate SonicWall security gateways into a complete security solution and build protection into your corporate processes.
ProSight domain expiration management Consultancy
network infrastructure documentation management Consulting Services
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, find and protect data about your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be warned about impending expirations of SSLs or warranties. By cleaning up and managing your network documentation, you can save up to 50% of time wasted looking for critical information about your network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether you’re making enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you need as soon as you need it.
Security Company Check Point NGTP Security Services
Check Point VPN-1 Compliance Auditor
Progent's Check Point consultants can help you choose and configure Check Point Software Firewall software and appliances powered by Check Point's technology to provide an economical and effective security solution for your business network. Progent can also show you how to integrate other Check Point technologies including ZoneAlarm and Check Point Series 80 firewalls with security solutions from other vendors and provide a single source for continuing technical support, maintenance, education, and consulting services.
Emergency Windows Server 2016 Integration Consultants
Remote Troubleshooting Windows Server 2016 Stretch Clusters
Progent's Windows Server 2016 disaster recovery experts can help your organization to design a disaster recovery solution built around Microsoft's cloud-tested Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using industry-standard equipment, VM Load Balancing for improving the speed and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for fast, economical creation of a failover cluster quorum witness.
24/7 SQL Server 2019 Machine Learning Services Support and Help
Top Quality Computer Consulting SQL Server 2019 and Kubernetes
Progent's certified SharePoint 2019 and SharePoint Online experts can provide affordable remote and onsite expertise, software development, and debugging services for businesses of any size who want to migrate to SharePoint Server 2019 or SharePoint Online from earlier versions of SharePoint. Progent can assist customers design and execute an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud-based components into a cohesive intranet system.
Microsoft Exchange Server Migration Consult
Exchange 2003 to Exchange 2010 Upgrade Consultant Services
Progent's Microsoft-certified network experts can assist your organization to assess the value of Microsoft Exchange 2010 for your company and can help you to design and implement an efficient migration to Exchange Server 2010 from Exchange 2003 or Microsoft Exchange 2007 Server that will offer quick return on investment by increasing your productivity, lowering the expense of hardware and support, simplifying management, and consolidating your vital communications technologies.
Setup and Support Virtual Server Administration Website
Microsoft Hyper-V 3.0 Support and Setup
Microsoft Windows Server 2012 R2 Hyper-V improves server virtualization in key areas such as secure multitenancy, agile infrastructure, cloud readiness, expandability and performance, and high availability. Progent's Microsoft-certified consulting experts can assist your business to take advantage of Hyper-V to install and manage virtual servers to reduce IT expenses and improve availability.
Technology Consulting 8540 wireless controller
Cisco Expert wireless controller Support and Integration
Progent's Wi-Fi consultants can assist you to configure Cisco wireless LAN controllers to manage Wi-Fi LANs of all sizes. Progent can help you to maintain and debug your existing Cisco-based Wi-Fi solution or implement a smooth migration to Cisco's modern wireless controller solutions.
wireless LAN controller Support and Help
5500 Wireless Controller Specialist
Progent's Cisco-certified Wi-Fi consultants can help you to evaluate the benefits of using Cisco Wi-Fi controllers to manage wireless deployments of any scale. Progent can assist you to maintain and troubleshoot your current Wi-Fi environment or help you plan and implement an efficient migration from legacy Wi-Fi controllers to current models.
MOM 2000 Example Application
Emergency Case Studies MOM 2000
Before Progent’s Microsoft Operations Manager solution, network issues were handled reactively, after workers complained about them. With the benefit of proactive, automated warnings and trend analyses created by MOM, Progent can now address system problems before they becomes critical enough to impact network uptime. Because of Microsoft Operations Manager, Progent can resolve potential problems before clients know that the problems are there. Progent has background with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small business IT systems enterprise-class reliability, security and performance.
24-Hour OS X Online Services
Mac Configuration Consultancy
Progent offers nationwide online technical support and troubleshooting services for companies that operate Apple macOS and OS X environments or whose information systems include a combination of Apple Mac and Microsoft Windows products. Progent's experts can provide Apple macOS and OS X users a variety of services such as desktop assistance, upgrading to the current edition of macOS from earlier versions of macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also help your business with iPhone and iPad integration and management, or moving to iCloud services. Online technical support offers optimum leverage for your IT dollar by extending user efficiency and limiting the time billed for computer analysis and repair. Sophisticated online access technology and skilled service specialists and consultants combine to enable Progent to solve most network problems without squandering time and money by going to your site. In the vast majority of situations your IT problems can be remediated by telephone or via a mix of telephone help and remote connectivity. Progent can offer the services of Cisco CCIE network experts and CISSP and ISSAP premier security specialists to help you with the most challenging system issues.
Consultants Acronis Backup
Services CrashPlan Backup
Progent offers affordable remote access to consultants skilled in a wide array of products and technologies that provide solutions for backing up Microsoft Windows, Apple Mac, and Linux physical and virtual servers and desktops plus laptops and smartphones. Progent can provide help for leading backup products including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Software, MozyPro, Retrospect for Macintosh, Apple Time Machine, VMware vSphere Data Protection (VDP), and FLARs. Progent's consultants can help you to design, enhance, or maintain data backup systems for a range of environments including local, remote, cloud-based, or hybrid.
Private Cloud Virtual Datacenter Hosting Consultancy
Small Business Private Clouds Professionals
Progent's Private Cloud Hosting and Management outsourcing offers comprehensive hosting of a small or mid-size organization's servers in a solution that delivers the highest degree of availability and expandability and is also simple to transfer to any data center. Progent's Private Cloud Hosting and Management options are based on mature virtualization architectures that enable small and midsize companies with mixed- platform environments to economize dramatically on the expense of capital equipment, infrastructure maintenance, and network administration while achieving world-class fault tolerance and an unmatched degree of vendor independence.
Top Ranked Help and Support Cisco Firesight
Cisco ASA Firepower Network Engineer
Cisco's Firepower Next Generation Firewalls provide a significant performance improvement over Cisco's previous-generation ASA 5500-X security appliances and offer centralized control of modern cybersecurity features like application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to plan and carry out a smooth upgrade to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower firewalls with Cisco's security services to build and centrally control network environments that include branch offices, data centers, and cloud resources.
24/7/365 Windows 10 Configuration Professionals
Migrations Windows 10 Compatibility Testing
Progent's Windows consulting experts can help organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from an older release of Windows. Online and onsite assessment and upgrade support for Microsoft Windows 10 available from Progent's consultants include ROI estimates, project coordination, compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud integration, mobile device management and synchronization, telecommuter access, security and compliance, automated deployment and administration, network design, Wi-Fi support, disaster recovery planning, group and personal training for network management personnel and end users, and post-migration technical help.
24-Hour Exchange Server Upgrade Engineer
Consultants Exchange Server 2010 Upgrade
Progent offers expert support for each phase of your Exchange Server 2010 migration including end-to-end project management services, site prep, project planning, specification of new software and equipment required, recommended vendor sourcing, system testing at client location or at Progent's test facility, managing temporary coexistence of Microsoft Exchange 2010 and Exchange Server 2003 or 2007, implementation of the solution, decommissioning the old servers, and training for customer's IT staff and users.
Windows Knowledge Transfer
Knowledge Transfer Router
Progent is committed to knowledge transfer from Progent's support experts to clients. By educating customers to deal with problems that are within their scope, Progent is able to focus on delivering high-value services where Progent has few competitors. Mid-size businesses who work with trusted independent consultants or who maintain in-house IT staffs benefit when Progent transfers information about critical technology and tested processes to make their IT environments more reliable, secure, and efficient.
Exchange 2000 Upgrade Migration
Help and Support Exchange 2000 Server
Progent is among the most qualified IT consulting companies for designing email systems powered by Exchange 2000 Server. Progent is skilled in helping small businesses receive all the benefits of Exchange 2000 for common situations including upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and outsourcing your Exchange 2000 Server support.
SCCM 2012 Policy Settings Specialists
SCCM 2012 Policy Settings Consultant
Progent can help your organization to prepare for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate smoothly to SCCM 2012 from a legacy device management solution or assist you to enhance your existing SCCM 2012 ecosystem to support your changing IT needs. Also, Progent can assist you to build a software foundation that takes full advantage of SCCM by providing advanced consulting support for associated Microsoft technologies including Active Directory Domain Services, Microsoft SQL SSRS, and IIS.
Microsoft Exchange 2016 Information Technology Consulting Firms
Microsoft Exchange 2013 Server Small Office IT Consulting Services
Progent's Microsoft-certified professionals have more than a decade of experience providing email support for customers that range from small businesses to large enterprises. Progent provides affordable consulting for all versions of Microsoft Exchange Server to strengthen email and virus security, configure high availability email systems, and facilitate off-site and mobile email connectivity. Progent’s Exchange consulting services can assist you in designing and carrying out a migration from a legacy SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Microsoft Exchange Server 2016. Progent also provides integration help for Windows 8, Windows 7, Vista, and Windows XP clients using Outlook and can help you integrate Outlook Web App for popular browsers. For e-mail virus defense, spam filtering and data data leak prevention, Progent offers Email Guard email filtering and encryption.
Office Word for Android Specialist
Consult Office Word 2010
Progent's certified Office Word and Office 365 Word consultants offer a wide range of affordable remote consulting services to help your organization to maintain your current Microsoft Word environment or assist you to move to a current release of Office Word. Support offered by Progent's Word experts include VBA programming, isolating and resolving compatibility issues between various versions of Word, integrating Office Word with other Microsoft Office apps like Office Excel and Outlook or with 3rd-party platforms and plug-ins,infrastructure optimization for dependable. reliable cloud access, security and compliance support, smart phone and tablet integration, and remote training tailored for your special requirements.
ISSAP Certified Cybersecurity Consultants
ISSAP Certified Firewall Audit
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP status through thorough testing and significant experience with network security architecture. ISSAP security experts have comprehensive knowledge of access management mechanisms and techniques, telecommunications and network infrastructure protection, cryptography, requirements analysis, business continuity and disaster recovery, and physical security. Progent's ISSAP-premier security consultants can help your company with all phases of secure network architecture.
Firepower Management Center Support Services
Onsite Technical Support Cisco Firepower 2000 Series Firewalls
Cisco's Firepower Next Generation Firewalls provide a major performance improvement compared to Cisco's popular ASA 5500-X security appliances and offer centralized control of modern security capabilities like application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can help you to plan and carry out an efficient migration to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's cloud-based services to build and centrally control network ecosystems that span local offices, data centers, and cloud resources.
Cisco Experts Meraki 802.11ac AP Migration Remote Technical Support
Meraki Wireless Access Point IT Consultants
Progent's Cisco-certified Wi-Fi networking experts offer remote and onsite consulting and support services to help you to design, configure, administer, optimize, and debug Wi-Fi deployments that incorporate Cisco's Meraki APs. Progent's experts can also help your organization to design and deploy hybrid environments that combine on-premises and cloud-hosted services and that provide easy access, enhanced protection, unified management, and dependable operation for all your mobile and desktop devices.
Co-managed Help Desk Technical Support
Shared Call Center Support Services
Progent offers three basic types of Helpdesk support : Microsoft and Cisco Helpdesk Outsourcing Support Services, Virtual Help Desk Support, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft and Cisco professionals offers your customers easy access to a dependable support resource with extensive experience delivering phone support and online repair for networks based on Microsoft products. Progent's concentration is on giving the support Helpdesk a respected reputation as a solid contributor to business productivity. Progent's goal is to fix and not simply record problems.
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