Enlarging your at-home workforce can have a major impact on network infrastructure, cybersecurity, and company culture. Progent has two decades of background assisting businesses of all sizes to plan, deploy, administer, tune, and debug IT networks that support a remote workforce. Progent can assist your Pittsburgh organization to select the right technologies and adhere to best practices in creating and operating a safe virtual office ecosystem for teleworkers that facilitates collaboration and delivers top business value. Progent offers services that go from on demand expertise for helping you over challenging IT bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical tasks.

Progent can help Pittsburgh, Pennsylvania companies to with any facet of building a high-functioning work-at-home ecosystem by providing infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk augmentation, security and compliance, data protection solutions, and centralized management.

IP Voice Integration for an At-Home Workforce
Extending the corporate phone environment to accommodate telecommuters is vital to maintaining an effective work-at-home solution. A variety of cloud-based digital PBX platforms are used by small and mid-size businesses to server remote users. Many enterprises depend on Cisco's modern or older platforms for IP voice management. Progent can help businesses of all sizes to plan or maintain a telecommuter IP voice service that delivers the versatility, transparency and protection required for telecommuters. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to help businesses tune their current Cisco IP voice environments to support a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced telephony features to devices such as IP phones, media processing platforms, VoIP gateways, and multimedia apps used throughout the network. CUCM supports other mixed media services such as messaging, video conferencing, and team interaction networks. For more information about Progent's Cisco Unified CM or CUCM support, see CUCM consulting services.
  • CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM. Progent can help you to maintain your current CallManager environment or upgrade efficiently to Cisco's modern IP telephony products. To learn about Progent's expertise for Cisco CallManager and Cisco's other legacy IP voice platforms, visit CallManager consulting services.
  • Cisco IP Gateways enable connectivity with public telephony networks and with users operating outside the corporate perimeter like telecommuters. Progent can provide expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 product lines as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Additional VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your WAN architecture to support these solutions and deliver as-needed deployment and debugging expertise.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining an efficient telecommuter solution for your Pittsburgh, Pennsylvania business, call 1-800-993-9400 or refer to Contact Progent.



An index of content::

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