Expanding your telecommuter workforce may have a major effect on network infrastructure, cybersecurity, and corporate workflows. Progent has two decades of background assisting businesses of all sizes to design, deploy, administer, optimize, and debug IT networks that incorporate at-home workers. Progent can help your Raleigh company to pick the appropriate tools and follow leading practices in creating and maintaining a secure virtual ecosystem for telecommuters that facilitates collaboration and returns top value. Progent can provide support services ranging from on demand expertise for getting you past occasional IT roadblocks to full project management to help you successfully complete business-critical tasks.

Progent's consultants can help Raleigh, North Caroline companies to succeed with any facet of building a high-functioning telecommuting ecosystem by delivering network infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk services, endpoint security, backup/restore solutions, and centralized management.

Data Protection Solutions for Remote Workers
Data Protection involves saving and restoring vital data in order to avoid data loss and reduce recovery time in case of storage problems due to hardware breakdowns, software glitches, user error, malware, or any other reason. Dependable data protection solutions can be especially difficult to architect and manage in hybrid networks that incorporate local data centers, cloud resources, and at-home workers.

  • Backup/Recovery strategies for at-home workers must address diverse types of user-owned endpoints. Progent offers quick online help from experts knowledgeable about a broad array of platforms for backing up Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as laptops, tablets and smartphones. Popular backup/recovery products supported by Progent's data protection consultants include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Mozy, and Time Machine. To protect resources spread throughout a wide area network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that utilizes cloud-based storage and features fine-grained recovery and unified management capabilities.
  • Disaster Recovery/Business Continuity (DR/BC) plans typically envision circumstances that require a temporary switch to telecommuting. Progent's senior disaster recovery planning experts and business continuity specialists can assist your business to produce, document and test a DR/BC strategy that addresses the process of moving to an at-home workforce.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining an efficient telecommuter environment for your Raleigh, North Caroline organization, call 1-800-993-9400 or visit Contact Progent.



An index of content::

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    For companies with a combination of Apple Mac and Windows computers, there exist two popular alternatives for using Microsoft Windows-only software on macOS or OS X: remote access to a physical Windows computer or local simulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Mac enables you to connect an Apple Mac to a remote Microsoft Windows-based PC to run Microsoft Windows software and share system resources. Microsoft's Virtual PC for Apple Mac simulates Microsoft Windows on an Apple Mac system so you can run Windows software locally. Progent's macOS and Mac OS X technology support experts can assist your organization to maintain these products for running Windows software on your Apple Macs and can in addition help you to evaluate and configure third-party solutions for Windows PC simulation.

  • Microsoft Exchange Server Upgrade Consultant Microsoft Exchange Server 2010 Migration Consultancy
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    Progent's webinars provide small businesses the cost savings, ease, and flexibility of web-based learning and the effective training techniques of experienced instructors who employ sophisticated technology to reproduce real-time, participatory learning environments. Progent can provide remote education for popular desktop software including components of Microsoft Office suite such as Microsoft Excel, Word, Publisher, and Project: Dynamics accounting and management information software including Microsoft Dynamics GP; plus additional leading desktop applications like Photoshop, Adobe Acrobat Writer, and Crystal Reports.

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    Windows Enterprise Directory requires significant practical experience to configure optimally across an enterprise. Progentís Microsoft Premier consultants are experts in planning, integrating, and maintaining complex Enterprise AD projects. Progentís areas of proven competence with Windows Active Directory include replication issues, multi-domain partition design, repair of corrupted AD objects, dealing with legacy legacy software configuration objects in production Active Directory systems, and fixing failed installations of Active Directory and AD-associated programs.

  • Microsoft Office Technical Firms IT Consultants Microsoft Office System
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  • Support and Integration ProSight Infrastructure Management
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    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to diagram, track, enhance and troubleshoot their connectivity hardware like routers, firewalls, and access points plus servers, printers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network diagrams are always updated, captures and manages the configuration information of almost all devices connected to your network, monitors performance, and sends notices when issues are discovered. By automating complex network management activities, WAN Watch can knock hours off ordinary tasks such as making network diagrams, expanding your network, locating appliances that require critical software patches, or identifying the cause of performance problems.

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    NetDocuments (NetDocs) is a cloud-based document management system designed specifically for legal workflows. Progent can provide remote guidance from NetDocuments consultants to help your law firm to design, configure, manage, tune, or debug a document management system solution based on NetDocuments.

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    Progentís Microsoft consultants offer small and mid-size businesses world-class consulting services for Microsoft Systems Management Server and Configuration Manager, Microsoft's standard tools for change and deployment management. System Center Configuration Manager 2007 is the new title for the change management solution previously called SMS Server. Configuration Manager 2007 provides a variety of enhancements to SMS Server such as full automation, built-in Vista Windows Server 2008 awareness, quarantine support, and device driver management. Progentís Microsoft certified consulting professionals can show you how to use SMS Server or Configuration Manager 2007 effectively for streamlined operating system and application installation, security patch administration, application metering, and software license compliance. Progent's engineers can also help your company to migrate smoothly from Microsoft Systems Management Server 2003 to Configuration Manager.

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    Exchange 2013 includes significant enhancements to the capabilities of its predecessor Exchange Server 2010 and introduces powerful new features as well as a redesigned architecture. These enhancements favorably impact key areas including manageability, availability, security, operational costs, collaboration, expandability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting professionals can assist your organization to evaluate the potential business benefits of migrating to Exchange Server 2013, create a cost-effective test and rollout strategy, and educate your IT staff to manage your Exchange 2013 environment. Progent also offers affordable remote consulting and management for Microsoft Exchange 2013.

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    Progent's Microsoft-certified IT experts can provide Windows Server 2016 integration consulting services to help organizations of any size to design and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can help you to assess the business value of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.

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    Progent offers affordable online consulting to assist businesses to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design, testing, configuration, administration, performance optimization, software license management, backup/restore solutions, and security.

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    Progentís high availability interoffice connectivity and fault tolerant system infrastructure professionals can help small organizations achieve non-stop Interoffice connectivity through fully redundant system architectures with transparent failover. Progentís CCIE engineers can design and deploy ultra-reliable Inter-office networks supported by zero-downtime EIGRP routers or zero-downtime OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connections and transparent fail-over can provide economical 24x7 interoffice networking.

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    Stealth penetration checking is an important component of any overall network security strategy. Progentís security professionals can run thorough penetration checks without the awareness of your organization's in-house IT staff. Stealth penetration testing uncovers whether current security monitoring systems such as intrusion incident warnings and event history monitoring are properly set up and consistently monitored.

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