Enlarging your at-home workforce may have a major effect on IT infrastructure, security/compliance, and corporate workflows. Progent has 20 years of background assisting businesses of all sizes to plan, configure, administer, optimize, and troubleshoot IT environments that support at-home workers. Progent can assist your Salem organization to select the appropriate technologies and adhere to leading practices in building and operating a secure virtual ecosystem for telecommuters that facilitates collaboration and delivers maximum business value. Progent can provide services that go from as-needed guidance for helping you past occasional IT roadblocks to comprehensive project management to help you carry out business-critical initiatives.

Progent can help Salem, Oregon businesses to with any facet of creating a high-performing work-from-home ecosystem by delivering infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk services, endpoint security, data protection solutions, and centralized management.

Cybersecurity for Telecommuters
Telecommuters commonly use their personal computing devices and work in a physically unsecured area. This increases their vulnerability to cyber attacks and calls for judicious use of firewalls, remote security monitoring, and the enforcement of security policies based on best practices. Progent's veteran team of certified cybersecurity experts can help your business to design, implement and administer a compliant security environment that guards critical information in IT networks that include an at-home workforce.

  • Firewalls allow you to create a network environment that can be securely utilized by on-premises users and by at-home workers, mobile employees, suppliers, clients, and the public. Modern firewall appliances allow you to configure and manage appropriate permissions to different groups of users and to scale your IT network and modify your security as your business evolves and as cyber threats grow more sophisticated. Progent supports both new and older security appliances from all major manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. For details about Progent's firewall integration services, go to firewall configuration and support expertise.
  • Online Endpoint Monitoring makes it easy to watch over the various devices used by remote workers and either reject or spot and respond to the latest cyber attacks such as ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a lightweight software agent is installed on each secured endpoint, monitoring all activity and utilizing state-of-the-art machine learning to identify zero-day threats before they can spread. When a cyberattack is spotted, ProSight Active Security Monitoring instantly disconnects the infected device from the network to contain the threat. Because the ProSight ASM software agent is self-contained, endpoint devices stay secure even if they are not connected to the Internet. To learn more about ProSight Active Security Monitoring, visit remote endpoint security monitoring for at-home workers.
  • Security Audits can assess the exposure of your network to all classes of external and local security attacks for a network that includes teleworkers. Progent can run remote, automated security analysis scanning for rapidly and economically uncovering a wide variety of security holes that can be found over the Internet. Progent's endpoint security audit consulting services, which can be provided by data security professionals with advanced credentials such as CISA, CISSP, and GIAC, can help you to evaluate your processes and governance policies and assess your IT architecture to enable you to implement the highest level of security for your at-home workers.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing a productive telecommuter solution for your Salem, Oregon business, call 1-800-993-9400 or refer to Contact Progent.



An index of content::


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    Microsoft Windows 8.1 is engineered to run on devices from smartphones and tablets to power-user desktops. A wealth of new and improved features, including touch screen interface and signature tile user interface, provide a broad range of benefits for organizations who know how to put them to work. Progent's Microsoft-certified experts can assist bring your organization up the learning curve with Windows 8.1 and make sure you derive significant business advantage from the product's various technical enhancements.

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    Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small company's production servers in an environment that delivers the maximum degree of availability and scalability and is in addition simple to transfer to another host. ProSight Virtual Hosting services are built on proven virtualization architectures that allow small and midsize businesses with multi- platform IT systems to save dramatically on the costs of capital investments, infrastructure support, and IT administration while benefiting from enterprise-class fault tolerance and an unmatched level of vendor independence.

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    For businesses that have a mix of Mac and Microsoft Windows computers, there are two basic alternatives for running Windows-only software on an Apple Mac: an external connection to a physical Windows computer or local emulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection for Apple Mac allows you to connect an Apple Mac to a networked Windows-based PC to run Windows software and share network resources. Virtual PC for Apple Mac simulates Microsoft Windows on an Apple Mac computer so that you can use Microsoft Windows applications directly. Progent's Mac technology support experts can help your business to maintain these solutions for running Microsoft Windows software on your Macs and can in addition help your organization to evaluate and configure other solutions for Windows PC simulation.

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    Progent's service experts in Apple OS X and Microsoft Windows technology can show you how to combine Mac and Windows systems into seamless environments with full sharing and collaboration functionality. Enabling productive cooperation among a variety of servers and desktops powered by Apple Mac OS and Microsoft Windows calls for broad knowledge of and experience with Mac and Microsoft technology. Progent's background in Windows and Macintosh service makes it possible to provide world class support to businesses that rely on these technologies to keep their strategic edge. Progent's consultants can also help your business to interface Apple's iPhones and iPads with your Windows environment.

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  • Microsoft Certified Partner SQL Server 2016 and Windows Server 2012 R2 Consulting
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    SQL Server 2016 offers major improvements in performance, scale, data security, uptime, BOYD support, and integrated business intelligence. Innovations include PolyBase for handling relational and non-relational databases simultaneously for data warehousing, R language integration, Row-level Security, Mobile Reports, and centralized control over on-premises and cloud-resident operations and services. Progent's Microsoft-certified consulting team can provide remote and on-premises support to assist organizations of any size to configure, manage or troubleshoot any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft technologies including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM, Skype for Business, and SCOM.

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    Progent's pricing policy is to charge for remote support and on-premises visits by the minute. Consequently, you owe just for received services. Progent does not impose a higher rate for after-hours or emergency service, and inside California or in areas where Progent provides on-site service, Progent does not bill for travel time except for urgent support where on-site work is less than 4 hours. In addition, Progent imposes no service activation charge and requires no monthly commitment for support services delivered during normal business hours. Many service firms demand large minimum fees or charge for each quarter hour or longer. Progent's small granularity avoids large bills for quick repairs so you won't be forced to allow simple problems to stay unaddressed.

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    Progent offers Microsoft Windows Cluster Server expertise to help your organization utilize non-stop server clusters designed to deliver 100% operation. Clustered Windows servers for zero-downtime systems include Windows Cluster Server, Microsoft SQL Server Cluster, and Exchange Server Cluster. By showing you how too plan non-stop server clustering solutions powered by Windows Server Cluster 2003, Progentís Premier Windows engineers make sure that your fault-tolerant clustered servers are configured to optimize the strategic value of your IT system.

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