Enlarging your remote workforce can have a major impact on IT infrastructure, cybersecurity, and corporate processes. Progent has two decades of background helping businesses of all sizes to plan, deploy, manage, tune, and debug IT networks that support a remote workforce. Progent can assist your Salem organization to pick the appropriate technologies and follow leading practices in creating and maintaining a secure virtual office solution for teleworkers that promotes teamwork and returns maximum business value. Progent offers support services that go from on demand guidance for helping you past occasional IT bottlenecks to full project management or co-management to help you successfully complete business-critical tasks.

Progent can assist Salem, Oregon businesses to with any aspect of building a high-performing telecommuting ecosystem by delivering infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, public cloud integration, Call Desk outsourcing, data security, data protection solutions, and unified management.

Security for Telecommuters
At-home workers often use their own computers and work in a physically unsecured space. This increases their vulnerability to cyber threats and calls for judicious use of firewalls, remote monitoring, and the enforcement of security policies based on best practices. Progent's seasoned team of certified cybersecurity experts can help your business to design, deploy and administer a modern security environment that guards vital data in networks that incorporate teleworkers.

  • Firewalls enable you to build a network environment that can be securely utilized by local users and by at-home workers, mobile users, suppliers, clients, and other stakeholders. Next-generation firewall devices allow you to configure and control different permissions to various groups of users and to scale your network and adjust your security profile as your business evolves and as cyber threats become increasingly sophisticated. Progent supports both current and legacy security appliances from all major manufacturers including Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. For more information about Progent's firewall integration services, visit firewall support expertise.
  • Online Endpoint Security Monitoring makes it possible to track the various computers used by an at-home workforce and either block or spot and mitigate modern threats like ransomware. With ProSight Active Security Monitoring (ASM) services, a lightweight software agent is put on every protected endpoint device, watching all activity and using state-of-the-art machine learning to identify zero-day attacks on arrival. When a cyberattack is spotted, ProSight Active Security Monitoring instantly isolates the impacted endpoint device from the network to contain the malware. Since the ProSight Active Security Monitoring software agent is self-contained, endpoints remain secure even when they are disconnected from the Internet. To learn more about ProSight Active Security Monitoring, see remote endpoint monitoring for at-home workers.
  • Security Audits can assess the vulnerability of your network to all types of outside and internal security threats for an environment that includes teleworkers. Progent can run remote, automated cybersecurity inventory scanning for rapidly and affordably uncovering a wide variety of security holes that can be found via the Internet. Progent's endpoint security audit experts, which can be provided by security experts with top credentials such as CISM, CISSP, and GIAC, can help your business to evaluate your workflows and governance policies and assess your IT architecture to enable you to implement the highest level of security for your at-home workers.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining a productive work-from-home environment for your Salem, Oregon business, phone 1-800-993-9400 or refer to Contact Progent.



An index of content::

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    Progent offers online and on premises consulting to help your organization with any facet of business intelligence reporting ranging from debugging or enhancing applications to planning and deploying a comprehensive business intelligence solution. Progent's BI experts can assist your company to support your existing BI environment, help you to migrate reports and databases from a discontinued reporting product to a current one, and provide custom online training to meet your specific needs. Progentís business reporting and analytics consultants can provide experience in all popular BI reporting tools including Microsoft's SQL Server BI suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI tools such as Power Pivot and Power View, and Report Builder.

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    Progent's CISM-certified security staff can show you how to protect your Mac environment through professional services including running security audits, clean up after virus and worm penetrations, setting up firewalls, integrating secure off-site and mobile access, deploying monitoring programs for protection against viruses, spam, and malware, and developing a company-wide security plan appropriate for the particular objectives of your business information system.

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    important features of Microsoft Dynamics GP/Great Plains software include a modular design that lets you license only the components you require, a standards-based architecture based on Microsoft technologies to secure your investment and provide a tightly interconnected environment, enhanced reporting services that permit you to track all activities, revenues and expenses and sales patterns, compatibility with Microsoft Office to enable access to corporate information, the ability to integrate information from almost any db software or workstation application into Microsoft Dynamics GP/Great Plains, and an open architecture that makes it possible to develop custom programs. Progent can show you how to set up and maintain a reliable, secure server and communications infrastructure to support Dynamics GP, and can provide expert GP support professionals to help you turn the powerful features of Dynamics GP/Great Plains business accounting software into a high-value business management solution.

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    Cisco's wireless IP phones are industrial-grade Wi-Fi devices intended for workers who are mobile within office, hospitality, health-care or other environments where management wants portable phones that provide more control, data security and ruggedness than is possible with the BYOD style of workplace communications. Successful integration of Cisco's wireless VoIP phones typically requires that IT teams set up and fine tune many key pieces of your Wi-Fi infrastructure such as wireless access points, switches, Cisco wireless LAN controllers, and call management tools. Progent's Cisco-certified consultants can provide online and on-premises assistance to help you create and maintain a Cisco wireless VoIP phone deployment by providing services that can range from troubleshooting the set up of a wireless IP phone or AP to offering project management outsourcing or co-sourcing for updating the wireless infrastructure of an entire campus.

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    Progent's Cisco-certified SIP infrastructure experts can help you to plan, integrate, maintain, debug and upgrade Cisco's SIP infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and offer cost-effective online or on-premises support to assist businesses to move efficiently to an advanced communications environment that offers fast ROI. Progent's certified Microsoft collaboration experts can assist you to set up connections between Cisco's CUBE SBC and Microsoft's rich media applications such as Skype for Business or Lync Server for connectivity to a SIP-based IP PSTN trunk.

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    Progent's Microsoft-certified consultants have 20 years of experience planning, integrating, and supporting messaging solutions for clients in the and throughout the United States. Progent offers affordable Microsoft Exchange Servers consulting support to make sure that your email system features compliance, high availability, easy access for remote and wireless users, time-saving management tools, and seamless integration with telephony. Progent provides consulting and integration services for Exchange 2016 Server, Microsoft Exchange 2013 Server, Exchange 2010 Server, Microsoft Exchange 2007 Server, Microsoft Exchange 2003, and MS Exchange 2K. Progent can also help small or mid-size businesses to upgrade to Microsoft Exchange 2016 Server or MS Exchange 2013.

  • Specialist System Center MOM Technical Support Comprehensive Event Management
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  • Temporary Help Desk Call Center Staffing Online Troubleshooting Consulting Immediate IT Staff Augmentation
  • Top Quality Microsoft Lync Server Instant Messaging Professional Support Services Lync Server 2013
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  • wireless IP phone upgrades Professional
    wireless IP phone security Support

    Cisco's wireless IP phones are industrial-grade wireless devices intended for workers who are mobile within office, warehouse, retail or other environments where management wants user endpoints that provide more administrative control, data security and ruggedness than is achievable with the BYOD mode of mobile collaboration. Integration of Cisco's wireless VoIP phones usually requires that IT teams set up and optimize many components of your Wi-Fi environment including access points, routers and switches, Cisco wireless LAN controllers, and management tools. Progent's certified experts offer online and onsite assistance to help your organization create and manage a Cisco wireless VoIP phone deployment by providing integration services that can range from debugging the set up of an IP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for updating the wireless infrastructure of a campus.

  • Troubleshooting MOM 2016 24-7 Expert Microsoft Certified Integration Services Operations Manager
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  • Troubleshooting Office 365 integration with on-premises environments Office 365 Exchange Online and on-premises Exchange Configuration
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    WLAN controller Online Troubleshooting

    Progent's Wi-Fi consultants can assist you to configure Cisco wireless LAN controller appliances to manage and monitor Wi-Fi networks of all sizes. Progent can help you to maintain and debug your existing Cisco Wi-Fi environment or carry out a smooth upgrade to Cisco's latest Wi-Fi controller solutions.

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  • Windows 2003 Server Specialists Microsoft Certified Windows 2003 Server Support and Setup
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    Exchange Online Archiving Online Support Services

    Microsoft allows you to create transparent hybrid environments that combine Office 365 Exchange Online and local Exchange systems. This allows you to have certain mailboxes located on your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can assist your organization with any phase of designing, implementing and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can provide occasional expertise to help you resolve challenging technical issues and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is completed on time and on budget.

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  • Professional Microsoft Office 365 Webinar
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    Progent provides customized online training for popular desktop apps and environments including Office and Office 365 Excel, Word, PowerPoint and Outlook plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Online instruction provides the advantages of conventional in-person seminars, including immediate interaction between students and trainers, but avoids the costs of travel and the challenge of attempting to synchronize the availability of multiple trainees. Offered to individuals or classes of any size, Progent's virtual instruction permits the teacher to conduct the class from a remote office and the students can be spread throughout a campus or across the country. Live online training supports proven learning mechanisms such as virtual white boards, electronic hand-raising, and collaborative applications. Sessions can be short and targeted to specialized topics or longer in duration and wider in coverage.

  • Windows Server 2019 Clusters Sets Specialist 24-Hour Technical Consultant Windows Server 2019 Virtual Machine
  • Windows, UNIX, Solaris On-site Support Windows, UNIX, Solaris Network Engineer
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  • Consultant Multi-site
    Enterprise Windows 2000 Network Support

    For large organizations, Progent can supplement in-house network support staffs by offering world-class background in supporting key Microsoft and Cisco products. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server consulting. For the national or worldwide businesses with branches, Progent can act as a seamless local supplement of enterprise IT management. Progentís enterprise consulting services include corporate-wide security, online branch office support, system architecture, Sarbanes Oxley conformance, project planning, and world-class service for multi-site office environments powered by Enterprise Windows 2003. Progent can provide on-site engineers and technicians to assist with a site relocation or office move, or a network designer to help with building or using an Internet Data Center or co-location site.

  • Wireless Security Consult Top Quality Technology Professional Wireless Security
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  • prime infrastructure Setup and Support Cisco Certified Expert WLAN controller Integration Services
  • wireless IP phone upgrades On-site Technical Support Meraki Online Technical Support
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