Expanding your at-home workforce can have a major impact on IT architecture, security, and company workflows. Progent has 20 years of experience assisting small and mid-size businesses to plan, configure, administer, tune, and debug IT environments that support work-from-home employees. Progent can help your San Mateo organization to select the right tools and adhere to leading practices in creating and maintaining a safe virtual office ecosystem for teleworkers that promotes collaboration and delivers top business value. Progent offers support services ranging from on demand expertise for getting you past challenging technical roadblocks to full project management to help you carry out mission-critical tasks.

Progent's consultants can assist San Mateo, California businesses to succeed with any facet of building a high-performing telecommuting ecosystem by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk services, endpoint security, data protection solutions, and unified management.

Unified Management for Teleworkers
Microsoft has rebranded and rebundled its endpoint management products under the name Endpoint Manager, which includes Intune for cloud-based management of mobile and remote endpoints and Configuration Manager for managing onsite computers. Endpoint Manager features a unified platform for safeguarding corporate data by managing onsite, mobile, and home-based endpoint devices.

Intune
Intune is a component of Microsoft's Endpoint Management suite that also includes Microsoft Configuration Manager. Intune is a cloud-based service for managing and securing remote devices and applications. Managed endpoint computers can be user owned or company owned. IT admins managing the endpoint devices of telecommuters can utilize Intune to provision and authenticate apps on devices, push updates and certificates, configure policies for permission to access data and networks, manage passwords, establish VPN tunnels, determine how home-based workers share information, establish threat defense, ensure security compliance, and erase corporate information from missing, stolen or deactivated devices. Intune works with iOS/iPadOS, Google Android, Windows, and macOS computers. For details about Intune and to find out how Progent can help your company to use Microsoft's Endpoint Management to administer the devices of your teleworkers, visit Intune remote device management consultants.

VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized MDM platform that helps network managers to keep off-premises endpoint devices up to date and protected. Workspace ONE incorporates VMware AirWatch technology for centralized endpoint administration combined with VMware's Horizon virtual software delivery platform for identity control, application management, and configuration management of endpoint devices. Workspace ONE runs with devices based on Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-site product through a perpetual license. Key capabilities of VMware Workspace ONE include fast remote deployment of new notebooks, immediate onboarding of new users, policy set up and enforcement for all classes of endpoints, unifies reporting and analytics, email encryption, and seamless integration with Microsoft applications and cloud products. For information about Progent's expertise for VMware Workspace ONE, go to VMware Workspace ONE remote device management expertise.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and maintaining a productive telecommuter solution for your San Mateo, California organization, phone 1-800-993-9400 or go to Contact Progent.



An index of content::

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    Progent offers network support for medium size businesses who have 100 to 250 system clients. The medium size company or work group has traditionally been an underserved part of the market for network support expertise. The overhead and service access practices of major outside service organizations make them too costly for the typical mid-size business or small medium business (SMB), which commonly relies on a modest information technology budget with which to support an information system whose advanced technology and sophistication are frequently comparable to the information systems of far larger enterprises. Progent's service delivery model, which takes great advantage of remote support, virtual network technology and proactive network monitoring, dramatically lowers the IT maintenance expenses of a small-medium business while offering the mid-size organization with enterprise-level support from professional, world-class consultants knowledgeable in a broad array of small business technologies. If your mid-sized organization or small business is searching for levels of IT help needed for a medium size organization without paying enterprise prices, you need Progent.

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    Remote continuous monitoring, automated alerts, and periodic analytical reporting are vital to maintaining the proper operation of your IT system and avoiding unnecessary and expensive downtime. Remote Monitoring and Management (RMM) technology has progressed to the point that companies of all sizes can get a level of network stability that was previously reserved for large enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) solutions available as low-cost services created to help you to identify and resolve a an array of network issues before they get big enough to hurt your business.

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    For large businesses, Progent can supplement in-house IT groups by offering world-class experience in deploying critical Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory help, Exchange Server 2010 support, SharePoint Server expertise, and Microsoft SQL Server help. For the national or worldwide enterprise with branches, Progent can perform as a transparent local extension of corporate IT management. Progentís enterprise consulting services include corporate-wide security, online branch office support, network architecture, Sarbanes Oxley conformance, project management, and top-level service for multiple location office environments powered by Enterprise Windows. Progent can provide on-site engineers and specialists to help with a site relocation or branch move, or a network architect to help with setting up or using an Internet Data Center or Hosting Facility.

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    Progent's UNIX family support services offer small companies and software developers assistance with administering and supporting UNIX, Linux or Solaris environments that operate with Microsoft-based technology. Progent offers your business access to UNIX consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide range of experience provides you with an easy one-stop source to help you create and maintain a secure and reliable mixed-platform network and communications environment that supports UNIX and Microsoft interoperability by integrating MS Windows with popular versions of UNIX such as Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.

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    OS X Remote Engineer

    Progent offers nationwide remote phone support and troubleshooting services for businesses that operate Apple macOS and OS X networks or whose information systems feature a combination of Mac and Microsoft technology. Progent's consultants can provide macOS and OS X users a range of services including desktop support, migration to the latest edition of macOS from earlier editions of macOS or OS X, plus help with Mac application software. Progent can also assist you with Apple iPhone and iPad support, or moving to iCloud. Online network consulting offers optimum leverage for your information technology dollar by preserving user efficiency and shortening the time charged for network repair services. Advanced remote support tools and experienced service specialists and engineers allow Progent to handle most IT issues without squandering time and money by going to your site. In most of cases your network issues can be remediated by telephone or via a combination of telephone help and online access. Progent can offer the services of Cisco CCIE network engineers and CISA certified security specialists to assist you with the most challenging system issues.

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    Microsoft Certified Partner SCDPM 2016 Compliance Network Consultants

    System Center 2016 Data Protection Manager offers automatic backup and easy restore capabilities for Microsoft-based environment. SCDPM 2016 delivers application-sensitive protection for critical workloads like SQL Server, Exchange and SharePoint Server, protects Windows and Linux virtual machines, supports VMs hosted by Windows Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified experts can help businesses of all sizes to plan, deploy, administer, and troubleshoot a multi-site backup/recovery system powered by SCDPM 2016. Progent can assist you to migrate from an older release of Data Protection Manager or from a legacy system, and Progent can optimize your DPM 2016 environment for on local, hosted, cloud-based or hybrid deployments. Progent can provide online or onsite consulting expertise and can provide occasional guidance to resolve technical bottlenecks or provide comprehensive project management services to help you finish your Data Protection Manager 2016 initiative on time and on budget.

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    Professionals Clustered Windows

    Progentís Disaster Recovery/Business Continuity (DR/BC) consultants have in-depth backgrounds assisting small and mid-size organizations to reduce network downtime by offering affordable online consulting for disaster recovery/business continuity (DR/BC) planning, fault-tolerant IT infrastructure, data backup and restore systems, and transparent maintenance. Progentís business continuity consultants can assist you to plan and test an efficient business continuity strategy that matches your business needs and budget. Progentís disaster recovery engineers can assist you to design, implement, and manage fault-tolerant technologies such as non-stop Internet access, virtualized servers, fail-over clustering, network load balancing, continual online backup, and geographically dispersed data centers.

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  • Support Outsourcing SMS Server Migration Systems Management Server 2003 On-site Support

  • Technology Consulting SQL Server 2016 Migration
    On-site Support SQL Server 2016 Backup Encryption

    SQL Server 2016 introduces major enhancements in performance, scale, data security, high-availability, mobile computing integration, and built-in analytics and reporting. Innovations include PolyBase for handling structured and unstructured files simultaneously for big data applications, Hadoop support, Always Encrypted mode, Mobile Report Publisher, and centralized management of on-premises and cloud-based operations and services. Progent's Microsoft-certified consulting team can deliver remote and onsite expertise to assist businesses of all sizes to configure, manage or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft platforms such as Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM, Skype for Business, and SCOM.

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  • Technical Support Services SharePoint 2019 Information Rights Management SharePoint 2019 PowerShell Technical Support
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  • Consulting Services Windows 2008 R2
    Consultancy Windows Server 2008 BranchCache

    Microsoft Windows Server 2008 is a major step forward in making information networks more protected and fault tolerant, easier to virtualize and manage, faster, and able to offer a better environment for web publishing. Progent can assist your company get the most from the enhancements incorporated into Windows Server 2008 by providing consulting, troubleshooting, training, staffing, network monitoring, and security services.

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    Cybersecurity Pen Testing Security Organization

    Stealth penetration checking is an important component of any comprehensive IT system security plan. Progentís security experts can run thorough penetration tests without the knowledge of your organization's in-house IT staff. Unannounced penetration checking uncovers whether existing security defense tools such as intrusion incident alerts and event history analysis are correctly configured and actively monitored.

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  • Top Office 365 hybrid solutions for Exchange Outsourcing Exchange Online and on-premises Exchange Remote Support Services
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  • Azure integration Engineer
    Development Companies Microsoft Azure Storage

    Progent can assist small companies to migrate any part of their network infrastructure to Microsoft Azure. This can simplify network administration and lower hardware expense. Microsoft Azure includes a wealth of public cloud services and Progent can help you to understand the benefits and restrictions of various cloud networking architectures you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises applications and resources and make sure that you sidestep the typical mistakes small companies make when moving to a public cloud. Progent can help you to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage authentication with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also assist you to prepare firewalls and VPN tunnels and to manage Apple iOS devices and Android handhelds.

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  • Urgent Microsoft Exchange Hosting Engineer MCSE Expert Certified Specialists Exchange Email Hosting
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  • Virtual Server Professionals Mission Critical IT Applications Technical Support

  • CISA Certified Cybersecurity Audit Consultant
    Top Ranked Consulting Services CISA Certified

    The Certified Information Systems Auditor accreditation is a recognized qualification that signifies mastery in information system security audit and control. Accredited by the American National Standards Institute, the CISA accreditation has consultants pass an extensive test administered by the ISACA international professional group. Progent can provide the services of a CISA-Certified Cybersecurity audit professional trained to help businesses in the areas of IS audit services, IT enforcement, network assets and architecture ROI, information technology service delivery, protection of information assets, and disaster recovery planning.

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  • Windows 2003 Server Integration Windows 2003 Server Support Services

  • Emergency Professionals Hybrid Office 365 and Exchange
    Hybrid Office 365 integration Help and Support

    Microsoft has made a strong effort to enable seamless hybrid environments that combine Office 365 Exchange Online and local Exchange deployments. This permits you to have specific Exchange mailboxes hosted on your on-premises datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can help you with any facet of planning, integrating and troubleshooting your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can provide as-needed expertise to help you resolve stubborn technical issues and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is carried out on time and within budget.

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  • Windows 8.1 Wireless Support and Setup Windows 8.1 Backup and Restore Network Consultant
  • Windows Server 2008 DirectAccess Online Support Technical Support Services Windows Server 2008 R2
  • Windows Server 2012 R2 Private Cloud On-site Support Windows Server 2012R2 upgrade Consultant
  • Windows Server 2012R2 Integration Services 24/7 Technical Support Services Windows Server 2012R2 Storage Spaces
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  • Windows Mobile 7 Consultancy
    Wireless Network Consultants

    Progentís professionals provide experience in a variety of technologies related to mobile networking such as system architecture, wireless data synchronization, wireless protection, wireless e-mail, Microsoft Windows Mobile, Research in Motion Blackberry, and mobile application programming. Progent's Microsoft and Cisco certified experts can save your company work and expense by using their wireless experience to help you select and configure wireless access solutions that make sense for your business. Progent can also optimize your network infrastructure so that mobile data devices work more reliably.

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