Expanding your telecommuter workforce can have a major impact on network architecture, security, and company processes. Progent has two decades of background assisting businesses of all sizes to design, deploy, administer, optimize, and troubleshoot IT environments that support work-from-home employees. Progent can help your San Mateo organization to pick the appropriate tools and adhere to leading practices in building and maintaining a safe virtual solution for telecommuters that facilitates teamwork and returns top business value. Progent can provide support services that go from on demand expertise for helping you past occasional technical bottlenecks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can assist San Mateo, California businesses to succeed with any aspect of creating a high-functioning telecommuting environment by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk augmentation, security and compliance, backup/restore solutions, and centralized management.

Unified Management for an At-Home Workforce
Microsoft has rebranded and rebundled its endpoint management platforms under the name Microsoft Endpoint Manager, which includes Intune for cloud-based management of mobile and remote endpoints and Configuration Manager for managing onsite computers. Endpoint Manager provides a unified solution for protecting corporate information by controlling on-premises, mobile, and home-based endpoint devices.

Intune
Intune is a component of Microsoft's Endpoint Management family that also features Microsoft Configuration Manager. Intune is a cloud-based service for managing and securing mobile computers and applications. Remote endpoint devices can be personally owned or company owned. Network admins managing the endpoint devices of telecommuters can utilize Intune to provision and authenticate applications on managed devices, push updates and certificates, set up policies for accessing information and resources, set passwords, create VPN connections, control how telecommuters share data, establish threat protection, ensure security compliance, and wipe sensitive information from lost, stolen or deactivated endpoint devices. Microsoft Intune can be used with iOS, Android, Windows, and macOS/OS X devices. For information about Microsoft Intune and how Progent can help your company to use Microsoft's Endpoint Management to administer the devices of your at-home workers, refer to Intune telecommuter device management expertise.

VMware Workspace ONE
VMware Workspace ONE is an advanced unified Mobile Device Management (MDM) platform that allows network administrators to keep offsite endpoints current and protected. Workspace ONE uses VMware AirWatch for unified endpoint management along with VMware's Horizon virtual software delivery platform for authorization control, app management, and setup management of endpoints. Workspace ONE operates with endpoints based on Windows 10, macOS, iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-site product through a perpetual license. Top features of VMware Workspace ONE include fast remote provisioning of out-of-the-box laptops, immediate onboarding of new employees, policy set up and enforcement for all categories of devices, aggregated management reporting and analytics, an email encryption gateway, and integration with Microsoft apps and cloud-based products. To learn about Progent's expertise for VMware Workspace ONE, refer to VMware Workspace ONE remote device management consultants.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining a productive work-from-home environment for your San Mateo, California business, call 1-800-993-9400 or refer to Contact Progent.



An index of content::


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    Before Progentís Microsoft Operations Manager solution, system problems were approached reactively, once users complained about them. With the benefit of proactive, computer generated warnings and trend analyses sent by MOM, Progent can now ward off network troubles before they becomes critical enough to impact network uptime. Because of Microsoft Operations Manager, Progent can resolve looming problems before clients are aware that the problems are there. Progent has background with Microsoft Operations Manager 2005 and MOM 2000 to offer small business IT systems enterprise-class availability, safety and performance.

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    Progent offers fast and affordable online access to an authorized Oracle DBA consultant or an Oracle software developer. Progent offers advanced DBA services for any version of Oracle's RDBMS platform and can also assist you to plan, create, update, or troubleshoot Oracle applications written with SQL and PL/SQL. Progent also offers support for Streams replication tools and Oracle Recovery Manager.

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    Progent's Citrix-certified consultants can help you to plan, deploy, administer, and troubleshoot a virtual application delivery system based on Citrix XenApp. Progent's Cisco-certified CCIE network engineers can show you how to optimize your network for distributing server and client-side applications, and Progent's datacenter support experts can help your organization to manage and support an off-site datacenter that features high availability, advanced protection, and rapid disaster recovery.

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    VMM Management Server Computer Consultant

    Progent can assist organizations of any size to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and libraries; design, integrate, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can help you to upgrade from an older release of SCVMM or from a third-party management platform, and Progent can assist you to enhance and repair your current SCVMM environment so you get the highest possible business value.

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    Progent's certified failover clustering consultants can assist businesses to evaluate the advantages of deploying Windows Server 2012 failover clustering technology to build an advanced fault-tolerant/disaster recovery solution, help you to plan and install a Windows Server 2012 system, deliver online and on-premises consulting expertise and engineering support for clusters composed of physical servers or virtual machines, and show you how to automate the management of failover clusters.

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    Progent's certified TMG 2010 and ISA Server 2006 experts can assist you to design, deploy, and support a configuration of Forefront TMG or Internet Security and Acceleration Server 2006 on your network that provides the firewall security, speed and ease-of-use that your business needs.

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    Progent's Cisco Meraki Wi-Fi access point consultants provide online and on-premises support to assist organizations of all sizes to plan, install, manage, expand or troubleshoot Wi-Fi networks that include Cisco Meraki APs. Progent can help you to configure and support Meraki-based wireless networks for environments that range from a telecommuter's home or a branch office to a campus or a nationwide enterprise. Progent can also help you to integrate other Cisco products such as Catalyst and Nexus switches, ASR routers and firewalls to create a cohesive network infrastructure that delivers identical connectivity, responsiveness, security, manageability and uptime for wired and Wi-Fi clients irrespective of their location or device.

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    Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped architecture that enhances cloud integration, supports popular smart phones and tablets, allows one-time sign-on with Microsoft Azure AD, and tightens security and compliance. Microsoft Dynamics 2015 R2 also streamlines management reporting, incorporates nine new Workflows, expands the Web Client, and delivers over 100 enhancements to various applications. Progent's Microsoft-certified and Cisco-certified consultants offer the depth and breadth of technical skills and experience to resolve the critical IT and business issues associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist your organization to perform a smooth migration that will optimize the business value of your investment in this powerful platform.

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    Progent provides Microsoft Windows 2003 Cluster Server support to help your business implement fault-tolerant clustered servers that can provide 100% operation. Clustered Windows servers for non-stop systems include Windows Cluster Server, Microsoft SQL Cluster, and Exchange Server Cluster. By showing you how too build non-stop server clustering solutions based on Windows Clustered Server 2003, Progentís Premier Windows engineers ensure that your zero-downtime server clusters are set up to maximize the business value of your IT system.

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    Progent's Solaris platform support experts provide small and mid-size companies and developers help with managing and supporting Solaris environments that run with Microsoft-powered networks. Progent offers your organization access to Solaris consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISA credentials. This broad array of experience provides you with an easy single source to help you create and maintain a secure and robust mixed-platform connectivity and communications environment that allows Solaris and Microsoft coexistence by integrating Microsoft Windows with popular versions of UNIX such as Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.

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    Network monitoring commonly involves observing a networkís resource utilization in order to identify data traffic backups or fix hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring utilities that run under Linux or UNIX and can be deployed to observe multi-OS networks where Linux and Windows operate together. Progent's system integration engineers can help you take advantage of both these programs to optimize and troubleshoot your network. Progent's UNIX support professionals provide small companies and developers help with administering and supporting UNIX/Linux and Solaris systems that work with Windows-based technology.

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    Progent's Microsoft-certified consultants have more than 10 years of experience designing, implementing, optimizing and fixing SCOM solutions and offer organizations of any size advanced remote or onsite consulting support for System Center 2012 Operations Manager. Progent can help your company to design an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and resilience required to monitor your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent can also help you to install and set up System Center 2012 Operations Manager management packs based on industry best practices for tracking network fabric as well as Microsoft and 3rd-party apps and services. In addition, Progent can provide fast online or onsite technical support to assist you to remediate critical problems detected by SCOM 2012.

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    Progent's certified relational database developers offer small and midsize businesses online DBA and programming services for popular RDBMS platforms such as Microsoft SQL Server, Oracle, MySQL, and Office Access. Support services offered by Progent include installation and configuration, application architecture and coding, administration services, replication and synchronization solutions, storage management, tuning, data migration, information security, backup and recovery systems, problem solving, and webinar training.

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    Small to mid-sized companies can now get all the benefits of Microsoft System Center Operations Manager 2007 and also have fast access to Progentís Microsoft and Cisco Premier IT consulting professionals. With Progent's economically priced IT service programs, small and midsize organizations can choose a simple Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to offer small company networks enterprise-class availability, security, and productivity.

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    Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size organizations to obtain an objective evaluation of the health of their information system. Powered by some of the leading remote monitoring and management platforms in the industry, and overseen by Progent's certified team of IT professionals, ProSight Network Audits help you see how well the configuration of your essential infrastructure devices conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate ROI like a cleaner and more secure AD implementation. Both options also offer the long-term advantages of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include lower-cost network management, better compliance with data security standards, higher utilization of network resources, quicker troubleshooting, more reliable backup and restore, and less downtime.

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    Progent can assist you to deploy Cisco Wi-Fi controllers to manage and monitor wireless LANs of all sizes. Progent can assist you to maintain and troubleshoot your current Cisco Wi-Fi solution or carry out a smooth transition to Cisco's latest wireless controller technology. Progent offers expertise for physical and software-based Wi-Fi controllers and can help you to decide which version makes sense for your Wi-Fi solution. For Wave 2 Wi-Fi controller appliances, Progent offers Cisco 3504 Wi-Fi controller consulting, Cisco 5520 wireless controller support, and Cisco 8540 wireless controller consulting.

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    Progent offers fast and affordable remote access to a certified Oracle DBA expert or an Oracle software developer. Progent can provide comprehensive database administration services for all versions of Oracle's RDBMS platform and can also assist you to design, build, update, or troubleshoot Oracle database applications based on SQL and PL/SQL. Progent also offers consulting for Streams replication tools and Oracle Database Resource Manage.

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    Microsoft supports seamless hybrid networks that combine Office 365 and local Exchange systems. This allows you to have specific mailboxes hosted on your on-premises datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can assist your organization with any phase of designing, implementing and troubleshooting your hybrid Exchange solution. Progent's Exchange consultants can provide occasional support to help you through challenging technical issues and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is carried out on time and within budget.

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    For mid-size businesses who need network consulting services, Progent can deliver an array of alternatives including on-site help, on-line support, phone-based Help Desk, 24x7 support with remote system monitoring, emergency staff augmentation, site relocation services, software programming, and professional consultation. For midsize companies in California or other areas covered by Progent's field engineers, Progent provides professional in-person help for solving network issues quickly and affordably.

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    Progent's ProSight Network Audits are a quick and low-cost alternative for small and medium-size businesses to obtain an unbiased evaluation of the overall health of their network. Based on some of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's world-class team of IT experts, ProSight Network Audits show you how closely the configuration of your core network assets adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate ROI such as a cleaner and more secure AD environment. Both options also offer the long-term advantages of advanced remote network monitoring and management technology. These advantages can include easier management, better compliance with government and industry security requirements, more efficient utilization of network resources, quicker problem resolution, more reliable backup and restore, and higher availability.

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    Progent can assist small and mid-size businesses to plan, implement, test and troubleshoot backup/recovery solutions to support telecommuters.

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    For desktop and application virtualization, Progent offers the expertise of a Citrix XenDesktop consultant who can help your company to design a XenDesktop environment that improves the business value of your IT system; integrate XenDesktop technology with your physical and virtual servers, end-user devices, and printers; migrate your older desktop virtualization software to the latest releases of XenDesktop; and deliver comprehensive remote troubleshooting. Progent can also train your IT staff to follow industry leading practices to manage your XenDesktop solution efficiently.

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    For large organizations, Progent can supplement internal network support groups by offering world-class experience in supporting critical Microsoft and Cisco technologies. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint expertise, and Microsoft SQL Server help. For the national or worldwide enterprise with branches, Progent can act as a seamless nearby extension of enterprise IT management. Progentís enterprise consulting services include corporate-wide security, remote branch office support, network architecture, Sarbox compliance, project management, and top-level support for multi-site network environments based on Enterprise Windows 2003. Progent can offer on-site consultants and specialists to help with a site move or branch move, or a system architect to assist with setting up or using an Internet Data Center or co-location site.

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    Progent's certified wireless consultants can assist you to evaluate the benefits of using Catalyst Wi-Fi controllers to manage wireless networks of any size. Progent can assist you to maintain and troubleshoot your existing Wi-Fi environment or help you design and implement an efficient migration from earlier generation wireless controllers to modern models.

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