Expanding your at-home workforce can have a significant effect on IT infrastructure, cybersecurity, and company processes. Progent has two decades of background assisting businesses of all sizes to design, deploy, manage, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can assist your Seattle company to pick the appropriate technologies and follow leading practices in creating and operating a safe virtual solution for telecommuters that promotes collaboration and returns top business value. Progent offers support services that go from as-needed expertise for getting you over occasional IT roadblocks to comprehensive project management or co-management to help you carry out mission-critical initiatives.

Progent can help Seattle, Washington companies to with any facet of building a high-performing telecommuting ecosystem by providing infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, security and compliance, data protection solutions, and streamlined management.

IP Voice Integration for Telecommuters
Extending the company phone system to include telecommuters is vital to supporting a productive work-at-home solution. A broad range of cloud-centric IP voice products are used by small and mid-size businesses to server telecommuters. Many enterprises depend on Cisco's modern or legacy products for IP voice management. Progent can help organizations of all sizes to design or maintain a remote VoIP service that delivers the versatility, convenience and security needed for remote users. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to assist businesses tune their existing Cisco VoIP systems to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (CUCM) delivers high-end IP telephony capabilities to devices such as IP phones, media processing products, Voice over IP gateways, and mixed media applications deployed throughout the network. Unified Communications Manager manages additional combined media services such as messaging, video conferencing, and customer collaboration networks. For more information about Progent's CUCM expertise, see Cisco Unified Communications Manager expertise.
  • Cisco CallManager is Cisco's legacy call-processing software and has been superseded by CUCM. Progent's consultants can assist you to maintain your current CallManager deployment or upgrade efficiently to Cisco's current IP telephony solutions. To find out about Progent's expertise for Cisco CallManager and Cisco's other legacy IP voice products, refer to CallManager expertise.
  • Cisco IP Gateways provide integration with public telephony networks and with users operating beyond the corporate firewall such as at-home workers. Progent offers expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to enhance your wide area network infrastructure to work with these solutions and deliver online deployment and debugging expertise.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing a productive work-from-home environment for your Seattle, Washington organization, phone 1-800-993-9400 or refer to Contact Progent.