Expanding your at-home workforce may have a major impact on IT architecture, security, and company workflows. Progent has 20 years of experience assisting small and mid-size businesses to design, deploy, administer, optimize, and debug IT networks that incorporate at-home workers. Progent can help your New Haven organization to pick the appropriate technologies and adhere to best practices in building and operating a safe virtual office ecosystem for teleworkers that facilitates teamwork and delivers top business value. Progent can provide support services that go from as-needed guidance for helping you past challenging technical bottlenecks to comprehensive project management to help you carry out business-critical initiatives.

Progent can assist New Haven, Connecticut businesses to succeed with any aspect of creating a high-functioning work-from-home environment by delivering network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, data security, backup/restore solutions, and centralized management.

Cybersecurity for At-Home Workers
Teleworkers commonly run their own equipment and work in an unsecured area. This increases their exposure to cyber threats and calls for judicious use of firewalls, remote security monitoring, and the enforcement of security policies that adhere to leading practices. Progent's seasoned team of certified cybersecurity professionals can assist your business to plan, deploy and manage a modern cybersecurity environment that protects sensitive information in IT networks that incorporate at-home workers.

  • Firewalls allow companies to create a network environment that can be safely accessed by on-premises users as well as by telecommuters, mobile employees, suppliers, customers, and other stakeholders. Next-generation firewall appliances permit you to configure and manage different access rights to different groups of users and to scale your IT network and adjust your security profile as your business evolves and as cyber threats become increasingly complex. Progent supports both current and legacy security appliances from all major manufacturers including Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. To find out more about Progent's firewall integration expertise, see firewall support expertise.
  • Remote Endpoint Security Monitoring makes it easy to watch over the disparate computers utilized by remote workers and either block or spot and respond to modern cyber attacks like ransomware. With ProSight Active Security Monitoring (ASM) services, a small-footprint agent is put on each secured endpoint, watching all activity and using state-of-the-art behavioral threat analysis to detect zero-day threats before they can spread. When a cyberattack is spotted, ProSight Active Security Monitoring instantly disconnects the targeted endpoint from the corporate network to contain the threat. Since the ProSight Active Security Monitoring software agent is self-contained, endpoints remain secure even when they are not connected to the Internet. To learn more about ProSight ASM, visit remote endpoint monitoring for at-home workers.
  • Security Audits can evaluate the exposure of your information system to all classes of outside and local security threats for an environment that includes an at-home workforce. Progent can run online, automated security inventory software for quickly and affordably detecting a broad range of security weaknesses that can be surfaced over the Internet. Progent's security assessment experts, which can be provided by security professionals with top certifications including CISM, CISSP, and GIAC, can assist your business to audit your procedures and governance policies and assess your WAN architecture to allow you to design top-level security for your teleworkers.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and managing a productive work-from-home environment for your New Haven, Connecticut company, phone 1-800-993-9400 or refer to Contact Progent.



An index of content::

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  • CRISC Risk Evaluation Troubleshooting
    Professionals Risk Response

    Progent's disaster recovery support and business continuity engineers can show you how to design a disaster recovery plan in case of an IT network disaster. Progent can show you how to define a complete disaster recovery plan that incorporates periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized engineers can also help you create an affordable, zero-downtime system architecture that takes into account reliability issues covering a wide array of network technologies and processes.

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    Progent's Microsoft-certified consultants offer remote or in-person expertise to help companies of all sizes to plan, deploy, administer, and troubleshoot a backup/restore system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from older releases of SCDPM or from another backup/recovery system, and Progent can optimize your Data Protection Manager implementation for on premises, cloud, or hybrid environments. Progent can provide occasional help for resolving particularly stubborn problems, or full project management support. Progent's consultants can also assist you to incorporate Data Protection Manager into a comprehensive disaster recovery strategy.

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  • Microsoft Certified Partner Amazon Marketplace Web Service Designer Amazon MWS integration Contract Programming
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  • Microsoft Exchange 2003 Upgrade Online Support Exchange Server 2003 On-site Support
  • Microsoft Exchange Server 2010 Computer Consultant Exchange 2010 Remote Support Services
  • Microsoft Exchange Server 2010 Troubleshooting Microsoft Certified Exchange Server 2010 Integration
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  • SCOM 2012 Network Consultants
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  • Microsoft Expert Hybrid cloud integration Consult Reports Amazon AWS hybrid cloud integration
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  • Microsoft Office Support Organizations Microsoft Integration Consultants

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    Dynamics GP software offers analysis and reporting features that allow you to monitor all business processes, sales and expenses, and market trends with built-in drill-down, inquiry, and reporting functions. Progent's Dynamics GP/Great Plains reporting consulting expertise can help you create reports that let you analyze your business more completely, converting raw data into useful business information. Progent is able to enhance your reporting and analytics by offering Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to offering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server help, and application design with VBasic, XML and other tools in order to offer custom business application development and eCommerce applications that integrate transparently with Microsoft Dynamics GP/Great Plains.

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    Progent can provide fast access to the skills of veteran wireless consultants who can help organizations to assess the value of Ubiquiti UniFi wireless access points for your business and help you to plan, install, manage, and troubleshoot your UniFi network. Progent can also carry out a wireless site survey to assist you to select, configure, and position UniFi wireless APs for your required coverage and throughput.

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  • Specialist Exchange 2007
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    Progent's expert consultants can help you design and deploy a smooth in-place Microsoft Exchange 2007 migration plan that minimizes productivity disruption, reduces long-term support demands, and makes your Exchange 2007 Server easy to administer. For complicated multi-server or multi-site migrations, Progent offers the knowledge and experience to finish your project quickly and affordably. Progent's Microsoft Exchange 2007 help, troubleshooting, and design services include assistance with the integration of third-party add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging solutions based on Microsoft Exchange 2007 Server.

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    Cisco Cisco Unified Communications Manager (CUCM), originally branded CallManager, functions as the center of Cisco's communications and collaboration portfolio. Cisco Unified CM and Unified Communications Manager Express provide a modern IP-PBX by integrating closely with unified messaging applications like Unified CM IM and Presence Service, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent's CCIE-certified network consultants can deliver effective and budget-friendly remote and on-premises expertise to help businesses of any size to build and administer Unified CM ecosystems by providing Unified Communications Manager integration and technical support consulting services that deliver optimum productivity. Progent can assist with any aspect of Unified Communications Manager support and troubleshooting in areas such as integrating Cisco Voice over IP phones and desktop Video phones, designing dial plans, configuring SIP trunking and PSTN support, deploying ISR routers with CUBE support, creating Cisco UCS server failover systems for survivability, capacity planning, and integration with Exchange and Skype for Business.

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    Progent offers small organizations a pair of ultra-affordable network security inventory packages that include, for a preset fee, remotely administered inventory scans of your security profile which are evaluated by certified security specialists who assess the data collected by the remote scan, deliver unbiased evaluations of your existing network security, and make recommendations for enhancements. Progent has developed two non-overlapping security evaluation scanning packages for external and internal scanning that are priced to meet the budgets of small companies while providing enterprise-class assessments of your network's vulnerability to assault.

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    System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of network monitoring and management products and is designed to provide a unified mechanism for deploying and managing virtualized datacenters across hybrid environments that can incorporate on-premises and hosted datacenters and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consulting experts can assist organizations of all sizes with all facets of designing, deploying, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, show you how to upgrade smoothly from legacy releases of Virtual Machine Manager, design processes for building and deploying VMs and hosts, design high-availability compute and storage clusters, connect your datacenter infrastructure with public cloud services, configure virtual switches, develop and refine PowerShell scripts, and help you evaluate the potential advantages of new technologies such as Storage Spaces Direct and Host Guardian Service. Progent's virtualization experts offer world-class Hyper-V consulting and VMware vSphere expertise.

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    Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that provides the foundation for a powerful but easy-to-manage information. The inter-connectivity demands of the Microsoft .NET components included with Small Business Server 2011 requires an IT expert with real-world expertise and extensive knowledge in designing and building cohesive end-to-end business technology solutions. Progent's Microsoft-certified experts have extensive backgrounds with the technologies built into Microsoft SBS 2011 and Microsoft SBS 2008. This experience assures you success in installing, managing, and servicing IT solutions powered by the Microsoft SBS suite of servers and applications.

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    Progent's Test and Training Lab located at the QTS Internet Data Center is available for testing mission-critical applications, creating cost-effective migration procedures, evaluating and tuning performance, designing or validating disaster recovery solutions, resolving compatibility issues, and building training systems for new technologies. For Progent clients without sufficient internal resources to assemble proper pilot environments, Progent's Test and Training Lab reduces capital costs and technical risk while keeping vital network initiatives on schedule.

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    Progent's Cisco CCIE-certified network infrastructure experts can assist you to maintain legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to configure, administer, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.

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    Progent offers affordable online consulting to help companies to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for expandable high-performance storage, and Glacier for value-priced long-term archiving. Progent can help your IT team with every phase of Amazon AWS integration including needs analysis, preparedness evaluation, system design and review, testing, deployment, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security and compliance. Progent can provide advanced expertise with firewall configuration and VPN connections and can show you how to deploy cloud-based or hybrid cloud networking models that efficiently incorporate Amazon AWS resources. Progent can provide as-needed support to assist you to overcome complex technical issues or Progent can provide project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS platform on time and on budget.

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    Progent's UNIX family support experts provide small and mid-size companies and software developers help with administering and supporting UNIX, Linux or Solaris environments that run with Microsoft-based networks. Progent can give your business contact with UNIX experts, support professionals premier by Microsoft and Cisco, and security experts with CISA certification. This wide array of expertise offers you an easy one-stop source to show you how to create and manage a secure and reliable mixed-platform connectivity and communications infrastructure that allows UNIX and Microsoft coexistence by combining Microsoft Windows with major versions of UNIX including Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or major Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.

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