Expanding your telecommuter workforce can have a major effect on network architecture, security, and company processes. Progent has two decades of background assisting SMBs to plan, deploy, manage, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can help your Southfield company to pick the right tools and follow best practices in building and maintaining a safe virtual ecosystem for telecommuters that facilitates teamwork and delivers maximum value. Progent offers support services ranging from as-needed guidance for getting you past occasional technical roadblocks to comprehensive project management or co-management to help you successfully complete business-critical tasks.

Progent can assist Southfield, Michigan companies to with any facet of building a high-functioning work-at-home environment by providing infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud integration, helpdesk augmentation, security and compliance, data protection solutions, and streamlined management.

Security and Compliance for Teleworkers
Telecommuters often run their own computers and work in an unsecured area. This increases their vulnerability to cyber threats and requires careful use of firewalls, remote security monitoring, and the enforcement of policies that adhere to best practices. Progent's veteran team of certified data security professionals can help you to design, deploy and manage a modern cybersecurity environment that protects critical information in IT networks that include telecommuters.

  • Firewalls allow you to create a network that can be safely accessed by local users and by an at-home workforce, mobile workers, suppliers, clients, and the public. Next-generation firewall devices allow you to configure and manage appropriate permissions to different classes of users and to expand your network and modify your security profile as your company evolves and as network attacks grow increasingly complex. Progent works with both new and legacy security appliances from all leading vendors including Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. For details about Progent's firewall support services, see firewall configuration and support services.
  • Online Endpoint Security Monitoring makes it possible to track the disparate computers used by an at-home workforce and either block or spot and mitigate modern threats such as ransomware. With ProSight Active Security Monitoring (ASM) services, a lightweight agent is installed on each secured endpoint, monitoring all activity and using advanced behavioral threat analysis to identify new threats at inception. When an attack is spotted, ProSight ASM instantly isolates the targeted device from the corporate network to contain the threat. Because the ProSight Active Security Monitoring agent is autonomous, endpoints remain protected even when they are disconnected from the Internet. For details about ProSight Active Security Monitoring, refer to remote endpoint monitoring for remote workers.
  • Security Audits can assess the exposure of your information system to all classes of external and local security threats for an environment that incorporates teleworkers. Progent can deploy remote, automated security inventory scanning for rapidly and affordably uncovering a broad range of security weaknesses that can be found via the Internet. Progent's security audit experts, which can be provided by data security professionals with top certifications such as CISM, ISSAP, and GIAC, can assist you to evaluate your processes and policies and review your network infrastructure to enable you to implement the highest level of security for your at-home workers.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and maintaining an efficient telecommuter solution for your Southfield, Michigan business, call 1-800-993-9400 or visit Contact Progent.

An index of content::

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    Progent's ProSight Email Guard solution uses the technology of top information security vendors to provide centralized management and world-class security for all your inbound and outbound email. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with a local gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The cloud filter acts as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This decreases your exposure to external attacks and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a further level of inspection for inbound email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends within your corporate firewall.

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    Progent's Cisco-certified wireless networking consultants offer remote and onsite consulting and troubleshooting services to assist you to design, configure, administer, optimize, and debug wireless deployments that incorporate Cisco's Meraki APs. Progent's consultants can also assist you to design and implement hybrid networks that combine local and cloud-based services and that deliver easy access, enhanced security, streamlined management, and consistent operation for all your wired and wireless devices.

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    Progent's Cisco-certified wireless consultants can assist organizations of any size to plan, implement, manage and repair Cisco Aironet Wi-Fi access point environments to provide the performance, coverage, density, expandability, security compliance and ease of management required for transparent access between Wi-Fi and wired network infrastructure. Progent offers efficient online and onsite support for both legacy and current 802.11ac Aironet APs and Progent can assist you plan and maintain wireless solutions that include indoor and outdoor Aironet Wi-Fi access points.

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    Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, find and protect information related to your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT documentation, you can save up to half of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management includes a common repository for storing and sharing all documents related to managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether youíre making enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need as soon as you need it.

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    Network monitoring commonly consists of tracking a system's resource utilization to help uncover data traffic backups or fix hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring utilities that work under Linux or UNIX and can be used to monitor multi-OS networks where Linux and Windows coexist. Progent's network integration consultants can help you take advantage of both these programs to tune and troubleshoot your network. Progent's UNIX consulting professionals provide small companies and developers help with managing and supporting UNIX/Linux and Solaris networks that work with Microsoft-based technology.

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    When performing consulting tasks for corporate customers, Progent uses a phased approach based on specified milestones so as to meet budgetary, timing and engineering goals while minimizing business disruption. Progent's Enterprise Services Project Methodology follows industry project management procedures based on the leading practices described by the Microsoft MSF methodology which specifies requirements definition, design proposals, test models, design tuning, and professional implementation. All phases are documented to provide a comprehensive summary of technical services performed and to assist in ongoing system maintenance.

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    SQL Server 2005 offers powerful, familiar tools to IT experts as well as to network users, lessening the complexity of designing, integrating, managing, and accessing company information and database applications in environments ranging from mobile devices to enterprise information systems. The complexity and integration requirements of Microsoft SQL Server 2005 call for a network consulting firm with hands-on experience and broad knowledge in designing and building data-driven, end-to-end business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft integration, ensures you success in designing, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.

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    The ProSight Ransomware Preparedness Report service is a low-cost service built around a brief phone discussion with a Progent backup/recovery consultant. The interview is designed to evaluate your organization's ability to block ransomware or recover rapidly after a ransomware attack. Progent will consult with you directly to gather information concerning your existing security profile and backup system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply industry best practices to create a cost-effective AV and backup system that minimizes your exposure to a ransomware attack and aligns with your business requirements.

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    For advanced project management assistance, Progent offers the services of veteran information technology professionals with years of experience in technology management, application development, and business process design for organizations from Big 4 firms to dot-com startups to state government agencies. These proven IT managers can provide project management skills to assist enterprise clients adhere to best practices to ensure that strategic projects are completed on time and within budget.

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    Microsoft Virtual Server, hosted on the Windows Server platform and based on technology originally developed by Connectix, delivers the performance needed to carry out hardware reduction, application migration, and server quarantine tasks via virtualization technology in an enterprise-ready computing environment with advanced scalability, manageability, and fault tolerance. Microsoft has aimed Virtual Server 2005 at companies wishing to enhance operational efficiency in software development and piloting, migration from outdated line-of-business applications, and server consolidation. Progent's professional Virtual Server experts can help your business to assess and integrate Microsoft Virtual Server 2005.

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    Progent can assist your business in all phases of your migration to Exchange 2016 such as planning HA architecture for an on-premises, cloud-based or hybrid environment; licensing compliance for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; determining storage requirements for your virtual machines (VMs), databases and logs; configuring HLB for fault-tolerant CAS services; planning, configuring and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web.

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    With virtual server technology, companies are able to operate multiple virtual machines on a single physical server. Virtualization technology allows companies to gain all the benefits of server segmentation, but without the expense that goes with purchasing extra server equipment. Virtualization is the enabling technology for building private clouds, which provide important benefits including reducing the costs of hardware, facilities, and administration while enhancing data security, system availability, and disaster recovery. Other key server management options are network monitoring utilities, Windows Server Update Services, and remote server management cards. Progent's professional server management consultants can help you with all areas of server virtualization and management to enable your business to cut expenses and conserve time.

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    Systems Management Server 2003 offers added functionality for change and configuration management of Windows-based networks through SMS Feature Packs. Feature Packs reduce the overall operational costs of managing and deploying software by making it easier to copy system images, manage mobile computers, and operate management utilities. In addition to advising you about techniques to cut management costs by deploying SMS 2003 Feature Packs, Progent's consultants can help you plan and perform IT projects that cover processes that Feature Packs are intended to streamline. Progent's migration and upgrade services can lower spending and eliminate business disruption as you move to new operating systems and applications. Progent's wireless consulting experts can show you how to define sensible processes and standards to manage handheld computers and intelligent portable phones so your mobile workforce remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you develop a security plan that includes policies, procedures and technologies to keep your IT computer system safe.

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    Progent provides Windows 2003 Cluster Server consulting to help your organization utilize high availability server clusters that can deliver 100% uptime. Windows cluster servers for fault-tolerant systems include Microsoft Windows Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster Server. By helping you plan zero-downtime clustered server environments based on Microsoft Windows Server Cluster 2003, Progentís Premier Windows professionals ensure that your zero-downtime clustered servers are configured to maximize the competitive value of your IT network.

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    important characteristics of Dynamics GP/Great Plains accounting include a modular structure that allows you to license only the components you require, a standardized foundation based on Microsoft technologies to safeguard your investment and provide a highly interconnected environment, advanced reporting capabilities that permit you to track all activities, revenues and expenses and sales patterns, integration with Microsoft Office to speed access to business information, the capability to integrate information from virtually any database or workstation application into Microsoft GP, plus an open architecture that makes it possible to develop custom applications. Progent can show you how to configure and maintain a reliable, protected server and communications infrastructure to support Dynamics GP, and can provide expert GP support professionals to help you convert the advanced features of Microsoft Dynamics GP accounting into a high-value business management solution.

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    Hyper-V 2016 incorporates key technologies initially designed for and proven on Azure, one of the world's largest public clouds. This pedigree dramatically enhances the suitability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by enhancing data security, uptime, scale, manageability, reliability and disaster recovery. Progentís Microsoft-certified consulting team can help you to assess the benefits of Hyper-V 2016 for your business, configure test environments to verify the ability of Hyper-V 2016 to support your vital workloads, plan a cost-effective network architecture for a cloud-centric or hybrid deployment, develop and carry out a non-disruptive migration plan, train your IT management and technical support staff, and deliver ongoing consulting and debugging services to ensure that your Hyper-V 2016 solution delivers maximum business value.

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  • Server Management Consultants
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    With virtual server technology, businesses can operate many virtual servers on one physical server. Virtualization technology enables businesses to enjoy all the advantages of server segmentation, while avoiding the costs that goes with buying additional server hardware. Virtual servers are also the critical technology behind private clouds, which offer major advantages such as reducing the costs of capital equipment, datacenter facilities, and management while improving information protection, system availability, and recoverability. Other key server management technologies include server monitoring software, Windows Server Update Services, and remote system management cards. Progent's professional server management experts can assist you with all aspects of server virtualization and administration to allow your company to cut expenses and conserve time.

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    Progent's engineers can provide a variety of technical services to assist companies of all sizes to install, administer, and support networks that include desktops, notebooks, tablets, or Windows phones powered by Microsoft Windows 8.1. For enterprise customers, Progent's senior project management consultants can help design and configure testing environments to assess Windows 8.1 and develop and manage Windows 8.1 migration plans following proven methodologies.

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    For custom program development, Progent can provide software design experts to produce business applications in areas such as commercial transaction webs, web site design, Microsoft Business Solutions packages including Great Plains Software accounting system, and custom management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progentís experts can use Internet Information Services to build custom eCommerce applications powered by Microsoft ASP.NET. In addition, Progent offers expertise in a wide range of custom software development environments including SQL Server and Delphi. For custom e-Commerce software, Progent also offers expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.

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    Consulting Services CRISC Certified Risk and Information Systems Control Auditor

    Progent offers the services of a CRISC-certified risk management consultant to assist your company to design and deploy an enterprise risk management solution following best practices promoted by CRISC and geared to align with your organization's risk appetite, business objectives, and IT budget.

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    Network monitoring ordinarily involves observing a networkís resource usage to help uncover data traffic bottlenecks or fix hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free monitoring utilities that run under Linux or UNIX and can be deployed to observe multi-OS networks where UNIX and Windows coexist. Progent's network integration engineers can help you use both these tools to tune and repair your network. Progent's UNIX consulting services offer small businesses and developers assistance with administering and supporting UNIX/Linux and Solaris systems that coexist with Microsoft-based products.

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  • Windows 2000 Technical Support Services Windows 2000 Support and Setup
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  • Specialists CloudSuite 9.01
    Infor SyteLine CloudSuite Disaster Recovery Professionals

    Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that embodies over 25 years of background assisting manufacturing and distribution organizations to simplify complicated supply chains and streamline critical business processes to get products to market quickly and adhere to customer commitments consistently. Progent offers the skills of an ERP specialist with more than two decades of background with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or onsite consulting that spans from as-needed guidance to comprehensive solution design and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, application development, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Excel and SQL integration, disaster recovery planning, and database administration.

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  • Immediate Firepower NGFW Firewalls Network Consultants
    Cisco ASA Firepower Consultants

    Cisco's Firepower Next Generation Firewalls provide a major performance improvement over Cisco's previous-generation ASA 5500-X security appliances and include centralized control of modern cybersecurity capabilities such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE firewall experts can assist you to plan and execute an efficient upgrade to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower appliances with Cisco's security services to build and centrally control network ecosystems that span local offices, data centers, and cloud resources.

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    Progent's certified Forefront Threat Management Server 2010 and ISA Server 2006 consultants can help you to plan, install, and manage an implementation of TMG 2010 or Internet Security and Acceleration Server 2006 on your network that provides the firewall protection, speed and manageability that your business needs.

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    Progent's Linux consulting services offer small businesses and software developers help with managing and supporting Linux systems that coexist with Microsoft-based networks. Progent can give your organization contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA certification. This wide array of experience offers you an easy one-stop consulting firm to help you create and manage a protected and robust mixed-platform connectivity and communications environment that allows Linux and Microsoft coexistence by integrating MS Windows with major Linux derivatives such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.

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