Jacksonville Remote Workforce Integration Support Services
Solution Planning, Implementation, Management and Help Desk Consultants
Enlarging your telecommuter workforce can have a major impact on network infrastructure, cybersecurity, and company workflows. Progent has 20 years of background helping SMBs to plan, configure, administer, optimize, and troubleshoot IT networks that support a remote workforce. Progent can help your Jacksonville organization to pick the appropriate technologies and follow best practices in creating and operating a safe virtual office ecosystem for teleworkers that facilitates teamwork and returns top value. Progent can provide support services ranging from as-needed expertise for helping you past challenging IT roadblocks to full project management or co-management to help you successfully complete mission-critical tasks.
Progent can help Jacksonville, Florida businesses to with any facet of creating a high-performing work-at-home ecosystem by delivering network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk services, data security, backup/restore solutions, and unified management.
Infrastructure for a Remote Workforce
Setting up the physical and software infrastructure required to support a remote work environment can be particularly complex if you must manage a mix of personal equipment like desktop computers and laptops, Internet routers, and Wi-Fi APs from various vendors and with a variety of OS software and firmware releases. Progent's experience providing online support for both outdated and current IT products in virtual office venues allows you to make efficient use of your existing infrastructure and offers fast access to top-tire consultants for making essential updates. Support services available from Progent to help you to create a productive work-at-home infrastructure include:
- VPN connectivity allows you to establish a safe connection for authenticated remote employees to use IT resources situated at your corporate data center or in a public cloud. Progent can assist you to deploy and manage VPN connections between your teleworkers and your various network resources by providing online VPN configuration consulting. For businesses using Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall consultants can help your remote workers to set up Cisco's popular AnyConnect software to provide secure VPN tunneling for a broad range of devices such as Windows, macOS, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) platforms allow an at-home worker to view and use a remote PC's desktop. This provides IT managers substantial control over the digital environment of telecommuters and ensures remote users a consistent and more productive experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
- Routers connect at-home computer networks to the Internet and typically support VPN connections, local wireless connectivity, and firewalls. Progent can provide expert remote support for configuring home routers from all major vendors. See router integration services from Cisco-certified consultants.
- Home Wi-Fi networks, often supporting an entire household and visitors, are frequently used by telecommuters to access their router for work. This can cause performance as well as security issues. Progent can help you to mitigate these issues by providing services like Aironet integration expertise, Cisco-certified Meraki wireless installation expertise, and Ubiquiti WiFi access point setup assistance.
- Internet access solutions affect the speed and reliability of connections between telecommuters and the company network. Vital processes may demand redundant Internet access in the event the primary connection breaks. Progent offers guidance for identifying Internet service providers, choosing sensible service offerings, and configuring fault-tolerant Internet connections. See Internet connectivity integration services.
IP Voice Solutions for an At-Home Workforce
Extending the business PBX system to accommodate remote users is vital to supporting a productive work-at-home solution. A broad range of cloud-centric VoIP platforms are used by small and mid-size businesses to server telecommuters. Many larger organizations depend on Cisco's current or older platforms for VoIP solutions. Progent can assist businesses of any size to design or tune a telecommuter VoIP service that delivers the versatility, convenience and protection needed for teleworkers. Progent's Cisco-certified CCIE Voice experts can provide high-level support to help businesses optimize their current Cisco IP voice environments to support a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers advanced telephony capabilities to devices like VoIP phones, media processing platforms, Voice over IP gateways, and mixed media software deployed across the network. CUCM manages other combined media services such as messaging, video conferencing, and customer collaboration networks. For details about Progent's Cisco Unified CM or CUCM expertise, visit CUCM consulting services.
- Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM. Progent can assist you to support your existing CallManager environment or upgrade smoothly to Cisco's current IP telephony solutions. To learn about Progent's expertise for Cisco CallManager and Cisco's other early VoIP products, visit CallManager consulting.
- Cisco IP Gateways provide connectivity with PSTN networks and with clients operating outside the corporate firewall like telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 series and for modern Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
- Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to expand your wide area network infrastructure to support these solutions and deliver on-demand deployment and debugging services.
Video Conferencing for At-Home Workers
A broad selection of voice/video conferencing products from major technology companies support virtual discussions, video and voice conferencing, chat, and content sharing for both local users and telecommuters. Many companies use a mix of conferencing products to accommodate their various partners and clients. Progent's communications experts can help you to maintain your current voice/video conferencing environment and enhance the engagement of your remote workforce.
- Skype for Business is Microsoft's popular unified communications platform that enables presence, instant messaging, audio and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified consultants who can help your company to set up and maintain Skype for Business clients to support your at-home employees. To learn more about Progent's support services for Skype for Business, refer to Skype for Business consulting experts.
- FaceTime is Apple's multiuser video phone app for compatible iOS and Mac devices. FaceTime runs over Wi-Fi or cellular Internet connections. Later versions of FaceTime support as many as 32 concurrent users for voice/video calls. To learn more about Progent's consulting services for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or screens, presentations that embed rich media such as Microsoft PowerPoint, session recording, plus revision and playback for future reference and training. For details about Progent's support expertise for Cisco Webex as well as for additional IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conferencing, contacts, and information with capabilities that include voice/video calling, persistent threaded chat, plus file sharing. To learn more about Progent's support expertise for Microsoft Teams and for additional Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these products and assist your business to tune your network architecture to host them.
Microsoft Integrated Collaboration Software for an At-Home Workforce
Microsoft's collaboration platforms are closely integrated with Microsoft's familiar Office families, providing a powerful ecosystem of productivity apps that create a cohesive user experience for exchanging information across multiple sites and on a broad range of endpoint computers. Progent has provided online consulting support for SharePoint and Exchange since their original publication and can assist businesses to deploy these critical collaboration platforms to optimize the productivity of your remote workforce.
SharePoint utilizes web entities to enable collaboration and information delivery by offering policy-based delivery of content, business processes, and utilities for searching through company-wide business data. SharePoint allows you to create secure web portals that allows at-home workforce to view and update consolidated business intelligence by means of Intranets (Wikis), Blogs, social networking web sites, and Web Parts. To find out about Progent's SharePoint consulting services, visit SharePoint configuration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange support services, see integration consulting services for Microsoft Exchange Server.
OneDrive is Microsoft’s shared cloud file hosting and synchronization service, comparable to GoogleDrive. At-home users can store files to OneDrive, and co-workers can share them safely through a web browser. Included with Office 365, OneDrive allows remote employees to jointly author files. Revisions made offline are automatically uploaded when you reconnect to the Internet. For details about Progent's expertise for Microsoft OneDrive, go to Onedrive configuration consulting.
Public Cloud Integration for At-Home Workers
Progent offers affordable online assistance for enabling organizations to create, maintain and optimize integrated network architectures that incorporate physical data centers, telecommuters, branches, plus public cloud services. Progent can provide expertise for all types of cloud service delivery such as Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help teleworkers fix problems with cloud access, identity, and cybersecurity.
Microsoft Azure is a leading platform for cloud software and services that allows you to use IT infrastructure, servers, and key applications hosted on Microsoft's massive cloud. Microsoft Azure includes over one hundred services services such as hosting for Windows and Linux-powered VMs, scalable cloud storage, messaging, application development with Visual Studio, and data protection. Progent can help your organization to deploy virtual machines on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, streamline identity control with Azure Active Directory, and design backup and restore systems with Azure Backup. Progent can also help you establish secure connections to Azure for at-home workers by configuring and debugging firewalls and VPN tunnels. For details about Progent's expertise for Azure, refer to Azure consulting.
Office 365, rebranded Microsoft 365, is Microsoft's growing suite of client productivity applications and cloud services available on a subscription basis. Microsoft applications and cloud services are provided in a selection of bundles intended for customers ranging from individuals and households to large corporations. Progent offers fast and affordable online contact with experts knowledgeable about Microsoft 365-compatible endpoint devices running Windows, Mac, iOS, and Google Android operating systems. Progent's experts can help your business to assess the various subscription plans offered with Microsoft 365 and configure 365 applications for your telecommuters in a way that delivers top business value. For information about Progent's consulting services for Microsoft Office 365, refer to Microsoft Office 365 consulting support.
Microsoft 365 Exchange Online is one of the most popular cloud-based applications in the Office 365 product product suite. Office 365 Exchange Online offers the advantages of lower spending for physical infrastructure, simplified management, dynamic scaling, high reliability, and other benefits associated with public clouds. Microsoft has designed Microsoft 365 Exchange Online to operate transparently with local Exchange environments, enabling customers to create hybrid networks. Progent's certified Exchange consultants can provide as-needed help to get you through tough IT roadblocks and can also provide comprehensive project management services to make sure your teleworkers have convenient and secure access to your Office 365 Exchange Online environment. To find out Progent's support services for Microsoft 365 Exchange Online, refer to Office 365 Exchange Online configuration and support consulting.
Amazon Web Services (AWS) is a trailblazer in the public cloud computing market and is the world's biggest source of cloud-based services. Progent offers rapid and affordable online contact with cloud connectivity consultants who can help your organization to plan, implement, maintain, and troubleshoot hybrid information networks that integrate Amazon AWS cloud-based services with local resources and with other public clouds such as Azure. Progent also can provide the skills of Cisco-certified CCIE networking experts to help your company to build a high-availability network model to make sure your employees have a productive computing experience whether they are working from your headquarters, a branch office, at home, or on the move. To find out about Progent's consulting expertise for Amazon AWS, refer to Amazon AWS consulting support.
Google Cloud Platform (GCP) is a popular suite of cloud computing services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco experts can assist you to expand your existing IT assets with the Google Cloud, and Progent's database experts can help you make your key apps cloud friendly so your at-home workers can benefit fully from Google Cloud services. Progent can help your organization to deploy VMs on Google Cloud Compute Engine, plan an efficient storage solution with GCP Storage services, and simplify access management for teleworkers with Google Cloud Identity. Progent can also help your business to utilize GCP's management tools to control and track your GCP ecosystem. To find out, refer to Google Cloud Platform integration services.
Help Desk Call Center Services for Teleworkers
A rapid, enterprise-wide switchover to a from-home business model, which might be the result of an epidemic or as an element of a disaster recovery/business continuity preparedness plan, can overwhelm even a well-staffed internal Call Desk. Progent's Help Desk Call Center services allow organizations to outsource or augment their Help Desk Call Center by using Progent's online Technical Response Center services.
- Progent's Standard Call Center services utilize Progent's extensive network of online IT support experts along with world-class ticketing and follow-up software to offer an economical, advanced Help Desk. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all facets of remote Level 1 PC support from initial help requests to ticket creation, screen sharing, problem resolution, and reporting. A web-based User's Service Portal enables at-home employees to check or edit their current trouble tickets, add details, and upload screenshots and attachments. Desktop support services are provided at a significant discount off Progent's normal Level 1 desktop service charges, and Progent makes available the option of rapid hand-off to Level 2 and Level 3 support specialists to resolve complex issues. For more information, see Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Help Desk Augmentation Service enables your company to expand your current Help Desk Call Center staff by sharing responsibilities for Support Desk services seamlessly between your in-house support organization and Progent's nationwide team of PC support technicians and subject matter specialists. Progent's co-managed Call Center service uses a collaborative support model utilizing the number one PSA platform for managing help requests and ticketing, establishing responsibility, tracking progress, and producing management reports. For information about how Progent's Support Desk Supplementation Services can help your company to deliver best-in-class technical support to your at-home workforce, go to Progent's Help Desk supplementation Services.
Security and Compliance for Remote Workers
Remote workers commonly run their own computing devices and work in an unsecured area. This increases their exposure to cyber threats and demands judicious deployment of firewalls, remote security monitoring, and the enforcement of policies that follow leading practices. Progent's veteran team of certified data security professionals can assist your business to design, implement and administer a modern security solution that safeguards critical data in IT networks that incorporate remote workers.
- Firewalls enable companies to build a network environment that can be securely accessed by on-premises users and by teleworkers, mobile workers, vendors, customers, and other stakeholders. Next-generation firewall devices allow you to configure and control appropriate permissions to different groups of users and to scale your network and adjust your security as your business evolves and as network attacks become increasingly sophisticated. Progent works with both new and older firewall devices from all major vendors like Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For more information about Progent's firewall configuration services, see firewall support expertise.
- Remote Endpoint Monitoring makes it possible to track the disparate computers utilized by an at-home workforce and either reject or spot and respond to the latest cyber attacks such as ransomware. With Progent's ProSight Active Security Monitoring services, a lightweight agent is put on each secured endpoint, monitoring all activity and utilizing state-of-the-art machine learning to identify new threats at inception. When an attack is spotted, ProSight Active Security Monitoring immediately disconnects the targeted endpoint from the corporate network to quarantine the malware. Because the ProSight Active Security Monitoring software agent is autonomous, endpoints stay secure even if they are disconnected from the Internet. For details about ProSight Active Security Monitoring, refer to remote endpoint monitoring for remote workers.
- Security Audits can assess the vulnerability of your information system to all classes of external and local security threats for an environment that includes an at-home workforce. Progent can deploy remote, automated cybersecurity inventory scanning for quickly and economically detecting a wide variety of security gaps that can be found over the Internet. Progent's endpoint security audit consulting services, which can be provided by network security experts with top certifications such as CISM, ISSAP, and GIAC, can assist your company to audit your procedures and policies and review your WAN architecture to enable you to design top-level protection for your at-home workers.
Data Protection for Teleworkers
Data Protection covers backing up and restoring critical information in order to prevent data loss and reduce restoration time in the event of storage system problems due to hardware issues, software hiccups, operator mistakes, cyber attack, or other causes. Reliable data protection strategies can be especially challenging to design and maintain in hybrid environments that incorporate local data centers, cloud resources, and at-home workers.
- Backup/Restore solutions for remote workers must address diverse kinds of personally owned endpoints. Progent can provide fast remote access to experts familiar with a broad array of platforms for protection Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as laptops, iOS and Android tablets and handhelds. Popular backup/recovery products maintained by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Mozy, and Time Machine. To back up resources spread throughout a wide area network, Progent can provide ProSight Data Protection Services (DPS), a backup/recovery subscription service that utilizes cloud-based storage and features fine-grained restore and unified management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) strategies typically envision scenarios that require a quick switch to an at-home workforce. Progent's senior disaster recovery planning experts and business continuity planning consultants can assist you to produce, document and validate a DR/BC strategy that includes the logistics of switching to an at-home workforce.
Unified Management for Teleworkers
Microsoft has rebranded and rebundled its endpoint management platforms under the title Endpoint Manager, which encompasses Intune for cloud management of remote devices and Configuration Manager for managing on-premises endpoints. Endpoint Manager provides a unified solution for safeguarding corporate information by controlling onsite, mobile, and at-home endpoint devices.
Intune
Intune is part of Microsoft's Endpoint Management family that also includes Microsoft Configuration Manager. Intune is a cloud-based service for managing and protecting remote devices and applications. Managed endpoint computers can be user owned or business owned. IT admins managing the endpoint computers of telecommuters can use Intune to provision and validate applications on devices, push updates and certificates, configure rules for permission to access data and networks, manage passwords, create VPN tunnels, determine how telecommuters share data, set up threat protection, ensure compliance, and delete sensitive data from missing, stolen or deactivated devices. Microsoft Intune works with iOS/iPadOS, Google Android, Windows, and macOS endpoints. To learn about Microsoft Intune and how Progent can assist you to use Microsoft's Endpoint Management to administer the endpoint computers of your at-home workers, refer to Intune mobile device management experts.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified Mobile Device Management platform that helps network administrators to keep remote endpoint devices up to date and secure. Workspace ONE uses VMware AirWatch for unified endpoint administration combined with VMware's Horizon virtual application delivery technology for identity control, app management, and setup management of endpoint computers. Workspace ONE runs with endpoints based on Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-premises product via a perpetual license. Top capabilities of VMware Workspace ONE include fast remote deployment of out-of-the-box laptops, quick onboarding of new users, policy set up and enforcement for all classes of endpoints, unifies management reporting and performance analytics, email encryption, and tight integration with Microsoft apps and cloud-based products. For information about Progent's support services for VMware Workspace ONE, refer to VMware Workspace ONE remote device management consultants.
Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing an efficient telecommuter environment for your Jacksonville, Florida organization, call
An index of content::
VMware Site Recovery Manager Audit Reporting Services
VMware Site Recovery Manager Migration Consulting
VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to orchestrate, automate and test a repeatable workflow for recovering applications and services quickly following a breakdown. SRM provides centrally controlled and automated disaster recovery, application mobility, and non-intrusive site migration, failback and re-protect. SRM also allows transparent testing for site recovery, updates and patches and can generate audit reports to verify complete service recovery, validate SLAs and prove DR compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consultant to help your organization to plan, deploy, test and administer a disaster recovery solution based on VMware SRM.
CISSP-ISSAP Security Specialist
CISSP Certified Security Consult
Progent's CISSP-premier cybersecurity consultants can assist organizations of any size with any aspect of IT security. Progent can create cost-effective cybersecurity solutions that guard a small office against advanced malware attacks or Progent can plan, deploy, and manage an end-to-end security strategy for hybrid networks that accommodate onsite, remote, and mobile clients sharing network resources spread over a mix of physical sites and various clouds.
Emergency ProSight Email Guard Spam and Virus Filtering Service Engineer
24x7x365 Cloud-managed Email Security Professional
Progent's ProSight Email Guard solution uses the technology of leading information security companies to provide web-based management and comprehensive protection for all your email traffic. The powerful architecture of Email Guard managed service integrates cloud-based filtering with a local security gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to external attacks and saves system bandwidth and storage space. Email Guard's on-premises gateway device provides a deeper level of analysis for inbound email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends inside your security perimeter.
Quark Training
Macintosh Applications Training Professional
Progent's Apple Mac consultants can support the creative facets of Mac environments by providing help services and education in graphics, sound, and motion video. Progent's consultants offer help in a range of Apple Mac programs such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video post production studio.
Smartphone Online Consulting
Consultants Wave 2 WiFi migration
Progent’s Wireless Consulting Services offer a convenient, economical option for businesses of all sizes to deploy, manage, monitor and troubleshoot cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and install appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless messaging and web-based business applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Apple iPad Computer Consultants
iPhone Technical Consultant
Progent's experts can provide Apple macOS and Mac OS X users a range of services such as workstation support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows environments, Microsoft Entourage and Exchange Server expertise, security services, and custom training. Progent can assist clients to upgrade to macOS from Mac OS X or earlier editions of Mac OS X and Progent can provide expertise with Apple macOS and Mac OS X application software. Progent can also assist your business with Apple iPhone support and Apple iPad management, or moving to Apple's iCloud services. For business networks built exclusively on Mac OS X or for networks with a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of designing, integrating and maintaining a network infrastructure that is available, secure, efficient and aligned with your company's business goals.
Microsoft Certified Partner Office 365 AD FS Remote Consulting
Remote Technical Support Hybrid Office 365 and Exchange
Progent can help you to understand the many subscription options available with Office 365 and integrate your information network with Office 365 in a way that delivers maximum business value. Progent supports multi-vendor environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to build and manage hybrid solutions that seamlessly combine on-premises and cloud resources.
Server Help Small Office
Network Security Consultants Small Business
Progent's Microsoft and Cisco certified computer consultants offer advanced help with a broad array of products and technologies and can provide that assistance remotely anywhere in the U.S. or in person in select cities throughout the United States and anywhere in California. Progent provides remote support for information systems based on Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for systems that include a combination of Microsoft and UNIX-family platforms. Progent also offers the help of Cisco CCIE network engineers for complex network problems, as well as the the assistance of CISA and CISM-accredited security engineers to handle complex security design and problem solving. Progent has delivered online troubleshooting to companies in all 50 states in the United States.
Private Cloud Services Technology Professional
Hosting for Virtual Servers Consulting
Progent's Private Cloud Hosting and Management outsourcing offers complete hosting of a small company's servers in a solution that gives the highest degree of availability and expandability and is in addition easy to migrate to another host. Progent's Private Cloud Hosting services are based on mature virtualization technologies that enable small businesses with mixed- platform IT systems to save significantly on the expense of capital equipment, infrastructure maintenance, and IT administration while achieving world-class reliability and an unprecedented level of vendor flexibility.
High Availability Load Balancing Onsite Technical Support
Configuration Network Load Balancing
Progent offers high availability load balancing consulting that addresses system load balancing, load balanced applications, LAN/WAN backbone routing, and content delivery technology including F5 Networks 3DNS. High availability load balancing providers for which Progent can provide consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Distributed Director and ACNS, and F5 Networks 3-DNS.
Online Consulting SQL Server 2019 Disaster Recovery
Consultant SQL Server 2019 Security and Compliance
Progent's Microsoft-certified SQL Server 2019 experts can assist you to assess the advantages for migrating to SQL Server 2019 and can provide rapid remote or on-premises access to experts in system planning and deployment, software programming, SQL Server management, and cybersecurity.
Consultants Linux, Windows
Linux, Windows Consulting
If your business computer system mixes Linux technology with MS Windows, Progent can assist you to incorporate your computers into a cohesive environment that permits all your operating systems to run side by side for simple management, seamless information exchange, high reliability, enhanced performance, and strong security. Progent's UNIX/Linux and Windows coexistence assistance services include IT infrastructure configuration and support, consulting for Windows services for UNIX, remote network monitoring and management, online technical support and repair, on-site technical support, and Contact Center services.
Windows Server 2016 Multi-domain clusters Support and Setup
Windows Server 2016 Disaster Recovery Professionals
Progent's certified information technology experts offer Windows Server 2016 migration consulting to assist organizations of all sizes to design and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can assist your company to evaluate the business value of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain clusters.
Office 365 and iPhones Consulting Services
Office 365 AD FS Support and Setup
Microsoft has made a strong effort to enable transparent hybrid environments that combine Office 365 and on-premises Exchange deployments. This permits you to have some mailboxes hosted on your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consultants can assist you with any facet of designing, integrating and debugging your hybrid Office 365/Exchange network. Progent's Exchange specialists can provide occasional support to help you resolve stubborn technical issues and also offer extensive project management outsourcing to ensure your hybrid Office 365/Exchange solution is completed on schedule and within budget.
System Center 2016 and Windows Server 2016 Onsite Technical Support
System Center 2016 Security Integration Services
Progent has over a decade of background configuring, and supporting the key components included with Microsoft System Center and can help your organization to design, deploy, maintain, and repair your System Center ecosystem to maximize the availability and performance of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-based datacenters. Progent's consultants can help your organization to upgrade to the current version of Microsoft System Center from an earlier one or from another datacenter management solution to deliver the advantages of best-in-class deployment, automation, security, plus infrastructure and critical application performance monitoring.
MOM 2007 Network Consulting
Microsoft System Center Operations Manager Troubleshooting
Medium-size companies can get all the benefits of System Center Operations Manager 2007 and have fast access to Progent’s Microsoft and Cisco Premier Certified network consulting professionals. With Progent's affordably priced network support programs, mid-size organizations can choose a simple co-sourcing service program built around System Center Operations Manager with server monitoring, automated warnings, comprehensive reporting, Help Desk support, and remote service. For businesses with line-of-business environments who need non-stop networking, Progent offers a complete round-the-clock outsourcing solution. Progent supports System Center Operations Manager 2007 to provide medium-size business networks world-class availability, security and productivity.
Small Business Onsite Support
24/7 Microsoft and Cisco Certified Expert Small Business Security Consultant
Progent offers businesses of all sizes enterprise-class network remote or in-person consulting for networks powered by Microsoft Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier IT consulting experts also offer security consulting for companies ranging from the small office to the worldwide enterprise.
Exchange Server Upgrade Engineers
24x7x365 Microsoft Exchange Server 2010 Migration Technology Professional
Progent's Microsoft and Cisco-certified network experts can help your organization to assess the value of Microsoft Exchange Server 2010 for your business and can help you to plan and carry out an efficient migration to Exchange 2010 from Microsoft Exchange 2003 or Exchange Server 2007 that will provide quick return on investment by improving your workers' efficiency, cutting the cost of equipment and service, simplifying administration, and integrating your key communications technologies.
SCCM 2012 Software Inventory Specialist
SCCM 2012 Patch Management Troubleshooting
Progent can assist your organization to prepare for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to migrate smoothly to Configuration Manager 2012 from a legacy device and application management platform or assist you to modify your current SCCM 2012 environment to support your changing IT needs. Also, Progent can help you to create a software foundation that fully supports SCCM by delivering expertise with related Microsoft technologies including Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services.
Emergency 24x7 Support Network Consultants
Open Now Consultant Remote Computer Support
For medium-size companies who need network support, Progent can deliver an array of options including on-site help, on-line assistance, phone-based Help Desk, 24x7 support with automatic network monitoring, temporary staff augmentation, business relocation support, application programming, and professional consultation. For midsize companies in California or other areas serviced by Progent's field engineers, Progent offers expert on-premises help for fixing network problems rapidly and economically.
Cisco ASA and VMware IT Consulting
Cisco Experts Support and Setup Firepower Management Center
Progent’s experienced Cisco IT security consulting professionals offer high-level PIX and ASA Firewall consulting services including architecture, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and application policy enforcement, sophisticated attack defense, and safe connectivity services. Ranging from compact, easy-to-install desktop devices for small and home offices to modular enterprise-grade appliances, Cisco PIX and ASA Firewalls provide advanced security, performance, and high availability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed operating system, minimizing common OS-specific security holes.
Consulting Windows and UNIX
Solaris with Windows Technology Professional
Progent's UNIX platform support services offer small companies and developers assistance with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of expertise offers you a convenient one-stop consulting firm to help you build and maintain a secure and reliable mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Mac and Outlook Web App IT Consultants
Professionals Time Machine and Outlook for Mac
Exchange Servers and Apple Mac workstations can co-exist efficiently. Progent's Mac and Microsoft premier consultants can help you set up Microsoft Entourage and Exchange so your Apple Macintosh users are able to work closely with teammates who run Microsoft Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac systems can coexist, allowing Mac users to get and transmit messages, search the Exchange global address list, copy addresses, synchronize calendars, and invite fellow workers to meetings with your Exchange account. Progent will verify that your Microsoft Server is appropriately configured and that WebDAV and Outlook Web Access are enabled. Progent also can provide customized one-on-one Entourage education.
Amazon MWS programming Programmer
Amazon Marketplace Web Service integration Outsourced Programming
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities such as listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales processes, vendors can expand their market, lower their cost of sales, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and costs and expedite your ROI.
IT Manager Small Office
Small Business Information Technology Consulting
For small organizations interested in Progent's IT outsourcing, design expertise, or technical support offerings, call 800-993-9400 or e-mail information@progent.com.
Check Point Ransomware Protection Network Intrusion Penetration Testing
Check Point Software Network Consultants
Progent's Check Point Software firewall consultants can show you how to design, configure, and manage firewall solutions built around Check Point Next Generation firewalls and Check Point's subscription-based security services. Progent's consultants can also help you maintain legacy Check Point firewall models or migrate efficiently to Check Point's modern firewalls.
Radvision XT5000 Engineer
24 Hour LifeSize Video Conferencing Specialists
Progent can provide access to a veteran consultant with years of hands-on experience configuring, maintaining, and enhancing video conferencing platforms from leading suppliers such as Cisco, TANDBERG, Polycom, and LifeSize. Progent can work with your in-house network management team, your ISP, and your telepresence platform supplier to help your organization maximize the strategic value of your video conferencing solution.
SharePoint Server IT Consulting
Microsoft Office SharePoint Server 2019 Technology Consulting Services
Progent’s Microsoft-certified experts offer organizations of all sizes consulting, troubleshooting, and development services for SharePoint Server and SharePoint Online. SharePoint is an advanced collaboration platform that uses web-based technology for efficiently coordinating people, teams and information. Microsoft SharePoint provides a common spot for your employees or clients to connect to, manage, distribute and interact with useful information, files, and software and to communicate with one another. SharePoint allows quicker and more intelligent decisions, more efficient access across teams and more economical business processes. Windows SharePoint Services join workers, clients, workgroups and projects with the knowledge they’ve developed in a way that makes data convenient to find, retrieve and apply. Progent's SharePoint experts can help your organization to maintain your existing SharePoint solution or migrate to the latest version of SharePoint.
Support Outsourcing SharePoint 2019 Power BI Gateway
Engineer SharePoint 2019 Power BI Gateway
Progent's certified SharePoint 2019 and SharePoint Online experts can provide economical online and on-premises consulting expertise, software development, and troubleshooting services for organizations of all sizes who intend to migrate to SharePoint Server 2019 or SharePoint Online from prior releases of SharePoint. Progent can help you design and carry out a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates local and cloud-based resources into a cohesive information management solution.
IT Training Professionals
Consulting Knowledge Transfer
Progent practices knowledge transfer from Progent's support experts to customers. By educating customers to resolve technical issues that are within their comfort zone, Progent can concentrate on providing high-value services where Progent has few competitors. Small businesses who utilize trusted independent consultants or who maintain internal IT personnel benefit when Progent passes on information about new technology and tested processes to make their networks more reliable, protected, and productive.
Android and Skype for Business integration Support and Integration
Android phone integration Technology Consulting Services
Progent's veteran group of IT consultants and subject matter experts have extensive background providing online and on-premises support for organizations of any size who need to incorporate Android phones into their IT systems so that users can work together while on the go. Progent has the breadth of know-how to resolve network issues that involve numerous vendors and that entail a combination of legacy and current technology. Progent offers cost-effective online technical support to help you with any facet of planning, configuring, managing and troubleshooting your BYOD environment. Progent can provide occasional technical support to assist you to handle especially challenging technical issues, or Progent can provide outsourced or co-sourced project management support to help you complete major network initiatives on time and on budget. Progent can help with on-premises, cloud-centric, or hybrid network environments and can provide support for operating systems, applications, management utilities and hardware infrastructure. Progent also offers specialized group or one-on-one training to help you manage and operate Android phones and tablets securely and productively.
Setup and Support Temporary Staff Augmentation Services
Temporary IT Admin Staffing Technical Consultant
Progent's temporary IT staffing services allow organizations to respond to sudden increases in demand for IT support personnel without dealing with the expense and hassle associated with identifying and hiring experienced technical workers and without adding to your permanent workforce.
SQL Integration Companies
SQL Server 2008 Migration Consulting
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the fast development of a new generation of enterprise-class applications that can provide your business a significant competitive advantage. SQL Server provides core support for XML and the capability to query across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft integration, assures you success in designing, deploying and supporting Microsoft SQL Server solutions that are seamlessly integrated with other applications powered Microsoft's .NET environment.
24x7x365 Jabber and Expressway for Mobile and Remote Access Integration Services
Jabber and Exchange Online On-site Technical Support
Progent's Jabber consultants can provide online or onsite expertise to help businesses of all sizes to plan, deploy, manage, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent can provide in-depth support for the products, technologies and services that go into creating a cohesive Cisco Jabber collaboration solution including Cisco network devices and management software, Microsoft Office applications, Windows and Mac computers, Apple iOS and Android smartphones, SIP trunking, Wi-Fi systems, security and compliance, cloud integration, immersive telepresence systems, PBX products, business continuity, and other components of a cohesive collaboration solution.
Small Business IT Consultants Small Office
CCIE Expert Certified Small Office Outsourcing IT
Progent's Microsoft and Cisco premier network consultants can provide advanced support for a broad array of technologies and can provide that expertise online anywhere in the U.S. or onsite in select cities across the country and anywhere in California. Progent provides remote support for information systems based on Microsoft Windows, UNIX, Linux, Solaris, or Apple ac, or for environments that include a combination of Microsoft and UNIX-family technology. Progent also offers the help of Cisco CCIE network specialists for complex network problems, plus the assistance of CISA and CISSP-qualified security consultants to assist with complex security design and problem solving. Progent has provided remote troubleshooting to companies in all 50 states in the U.S.
Microsoft Certified Network Consultants Exchange Server 2016 Migration
Microsoft Exchange Server 2016 Migration Support
Progent can assist you in any and all phases of your migration to Microsoft Exchange Server 2016 including designing HA infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; specifying mass storage capacity required for your VMs, databases and log files; setting up hardware load balancing for high-availability CAS services; planning, building and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web.
Select Topic: