Jacksonville At Home Workers Configuration Support Partner
System Design, Implementation, Management and Troubleshooting Consulting and Support Services
Enlarging your telecommuter workforce can have a major impact on network infrastructure, cybersecurity, and company culture. Progent has 20 years of experience assisting businesses of all sizes to plan, configure, manage, optimize, and troubleshoot IT networks that incorporate at-home workers. Progent can help your Jacksonville company to pick the appropriate technologies and follow best practices in building and operating a safe virtual office solution for telecommuters that facilitates collaboration and returns top business value. Progent offers support services that go from on demand guidance for getting you over challenging IT bottlenecks to comprehensive project management or co-management to help you carry out mission-critical tasks.
Progent's consultants can assist Jacksonville, Florida businesses to succeed with any facet of building a high-functioning work-from-home ecosystem by providing infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk outsourcing, security monitoring, data protection solutions, and streamlined management.
Infrastructure for Telecommuters
Integrating the network infrastructure needed for an at-home work environment can be particularly complex if you have to accommodate a combination of worker-owned equipment such as desktop computers and notebooks, routers, and wireless APs from various manufacturers and with a variety of operating systems and firmware levels. Progent's experience delivering online help for both legacy as well as current technologies in remote office solutions enables you to make cost-effective use of your available network infrastructure and provides you with fast access to top-tire consultants for implement essential updates. Support services available from Progent to help your company to implement a high-functioning telecommuting infrastructure include:
- VPN technology allows you to establish a secure connection for authorized at-home employees to use IT resources located at your corporate data center or in the cloud. Progent's consultants can help your company to configure and manage VPN access between your at-home workforce and your key IT resources by providing online VPN configuration support. For organizations with Cisco's ASA firewalls, Progent's Cisco-certified ASA experts can assist your telecommuters to utilize Cisco's AnyConnect client software to provide safe VPN connections for a wide selection of endpoint devices such as Microsoft Windows, macOS, iOS, Linux, and Android.
- Virtual Desktop Infrastructure products enable a telecommuter to see and use a data center computer's desktop. This technology gives network managers more control over the computing environment of at-home employees and ensures them a familiar work experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
- Routers connect at-home computer networks to the Internet and typically support VPN connections, home Wi-Fi connectivity, and firewalls. Progent can provide expert online support for integrating home routers from a range of vendors. See router configuration support from Cisco-certified consultants.
- Home Wi-Fi networks, typically supporting an entire household and visitors, are commonly used by at-home employees to access their router for work. This can create throughput and security problems. Progent can assist businesses to mitigate these problems by delivering expertise like Aironet integration consulting, Cisco Meraki WiFi installation consulting, and Ubiquiti wireless access point integration help.
- Internet connectivity methods affect the performance and reliability of connections between at-home workers and the company data center. Line-of-business applications might demand backup Internet access in case the normal connection fails. Progent can provide expertise for identifying Internet service providers, selecting sensible bandwidth and data volume packages, and configuring redundant Internet access. Refer to Internet access solutions.
VoIP Integration for an At-Home Workforce
Extending the company phone system to include telecommuters is critical to supporting an effective work-at-home solution. A variety of cloud-centric digital PBX products are used by SMBs to server remote users. Many larger organizations depend on Cisco's current or legacy products for VoIP solutions. Progent can assist organizations of any size to plan or maintain a remote VoIP service that delivers the versatility, transparency and security required for telecommuters. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to assist organizations optimize their existing Cisco VoIP environments to support an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers advanced telephony capabilities to devices such as IP phones, media processing products, VoIP gateways, and mixed media apps used across the network. CUCM manages additional combined media services such as messaging, video conferencing, and customer collaboration networks. For details about Progent's CUCM support, visit Cisco Unified Communications Manager consultants.
- Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM. Progent can help you to support your existing CallManager deployment or migrate smoothly to Cisco's modern IP telephony products. For details about Progent's expertise for Cisco CallManager and Cisco's other legacy VoIP platforms, refer to CallManager consulting services.
- Cisco IP Gateways provide connectivity with public telephony networks and with users operating outside the corporate firewall like telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 products and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
- Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your WAN architecture to support these VoIP solutions and provide on-demand configuration and troubleshooting expertise.
Video Conferencing for At-Home Workers
A broad range of voice/video conferencing platforms from leading vendors support online discussions, video and voice conferencing, chat, and content sharing for both local workers and teleworkers. Many companies use multiple products to meet the needs of their various partners and customers. Progent's communications experts can help you to maintain your current conferencing environment and enhance the experience of your at-home workforce.
- Skype for Business is Microsoft's leading unified communications platform that supports presence, IM, audio and video calling and conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified specialists who can help you to deploy and manage Skype for Business clients to support your remote workforce. To learn more about Progent's support expertise for Skype for Business, see Skype for Business consulting experts.
- FaceTime is Apple's group video phone platform for compatible iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Newer editions of FaceTime support up to 32 simultaneous users for video calls. For details about Progent's consulting expertise for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing specific content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for future reference. To learn more about Progent's consulting services for Cisco Webex and for other video conferencing products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with features such as IP voice and video conferencing, threaded chat, plus data sharing. To learn more about Progent's support expertise for Teams and for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting expertise for these products and assist your business to optimize your WAN infrastructure to host them.
Microsoft Integrated Collaboration Software for At-Home Workers
Microsoft's collaboration products are closely integrated with Microsoft's popular Office and Microsoft 365 suites, offering a rich environment of applications that deliver a consistent user interface for exchanging data and ideas across a corporate network and on a wide selection of endpoint computers. Progent has delivered online consulting support for Microsoft SharePoint and Exchange Server since their original publication and can help your company to configure these flagship collaboration platforms to maximize the productivity of your at-home workers.
SharePoint utilizes web sites to allow collaboration and knowledge sharing by offering policy-based delivery of content, business processes, and utilities for searching through enterprise-wide business data. SharePoint enables you to create secure portals that enables at-home workforce to view and edit aggregated corporate intelligence by means of Intranets (Wikis), Blogs, social networking sites, and Web Parts. For details about Progent's SharePoint support services, see SharePoint integration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange consulting services, visit integration consulting services for Exchange.
OneDrive is Microsoft’s shared cloud storage service, comparable to GoogleDrive. Remote workers can store files to OneDrive, and co-workers can share them safely through a browser. Provided with Office 365, OneDrive enables at-home workers to co-edit files. Revisions created offline are automatically synced when you go back online. To learn about Progent's expertise for Microsoft OneDrive, go to Microsoft Onedrive configuration experts.
Public Cloud Integration for Teleworkers
Progent can provide advanced online support for enabling businesses to create, manage and troubleshoot integrated hybrid network architectures that include internal data centers, remote workers, branch offices, and public cloud resources. Progent offers expertise for all modes of cloud service delivery such as Infrastructure as a Service, Platform as a Service, and Software as a Service (SaaS). Progent can help telecommuters resolve problems with public cloud access, identity, and security.
Microsoft Azure is a leading platform for cloud software and services that enables you to use infrastructure, servers, and critical applications hosted on Microsoft's massive cloud. Microsoft Azure features more than one hundred services services such as hosting for Windows and Linux-powered virtual machines, on-demand cloud storage, email and messaging, application development with Visual Studio, and backup/restore. Progent can help you to deploy VMs on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, unify identity control with Azure AD, and plan data backup and recovery solutions with Azure Backup. Progent's cloud experts can also help you establish secure access to Azure for teleworkers by configuring and troubleshooting firewall appliances and VPN tunnels. To learn about Progent's support services for Azure, see Microsoft Azure consulting services.
Office 365, rebranded Microsoft 365, is Microsoft's popular family of business productivity software and cloud-based services offered by subscription. Microsoft applications and cloud services are provided in a variety of plans designed for customers ranging from individuals and small offices to major corporations. Progent can provide quick and easy remote access to consultants knowledgeable about Office 365-compatible endpoint devices based on Windows, Mac, iOS, and Google Android operating systems. Progent can assist your business to assess the various subscription bundles offered with Microsoft 365 and deploy 365 apps for your remote workers to achieve maximum business value. To find out about Progent's consulting expertise for Microsoft Office 365, visit Office 365 integration services.
Microsoft 365 Exchange Online is one of the most widely used cloud-based applications in Azure-hosted Microsoft 365 product product suite. Microsoft 365 Exchange Online provides the benefits of reduced spending for data center infrastructure, simplified management, dynamic scaling, high availability, and additional advantages associated with public clouds. Microsoft has designed Exchange Online to operate seamlessly with local deployments of Exchange, enabling customers to build hybrid information systems. Progent's Exchange consultants can provide occasional help to get you through challenging technical roadblocks and can also provide end-to-end project management services to make sure your telecommuters have convenient and secure access to your Office 365 Exchange Online environment. For information Progent's consulting expertise for Office 365 Exchange Online, go to Exchange Online configuration and support consulting.
Amazon AWS is a pioneer in the public cloud computing arena and is the world's leading provider of cloud services. Progent can provide quick and affordable online access to cloud integration experts who can help your organization to design, implement, manage, and troubleshoot hybrid information networks that integrate Amazon AWS cloud services with on-premises resources and with other popular cloud platforms such as Azure. Progent also can provide the skills of Cisco-certified CCIE networking consultants to help you to build a high-uptime network model to make sure your users have a productive computing experience regardless of whether they are working from your main office, a remote branch, at home, or on the move. To learn about Progent's expertise for Amazon AWS, visit Amazon AWS integration expertise.
Google Cloud Platform is a popular suite of public cloud services that provides Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco experts can help you to expand your existing IT assets with the Google Cloud Platform, and Progent's DBA experts can show you how to make your critical applications cloud friendly so your telecommuters can take full advantage of Google Cloud services. Progent can assist your business to deploy virtual machines on Google Cloud Compute Engine, plan a cost-effective storage solution with Google Cloud Storage services, and streamline access management for teleworkers with Google Cloud Identity services. Progent can also help you to utilize GCP's management tools to administer and track your GCP environment. For details, go to Google Cloud Platform (GCP) consulting services.
Help Desk Call Center Support for Teleworkers
A fast, organization-wide switchover to a from-home workforce, which could be driven by an epidemic or as a component of a business continuity process, can overwhelm even a high-performing internal Call Center. Progent's Call Center services make it possible for organizations of any size to outsource or augment their Help Desk Call Center with Progent's online Technical Response Center (TRC) services.
- Progent's Standard Call Center support services utilize Progent's nationwide network of online IT support specialists combined with world-class trouble ticketing and tracking technology to provide an economical, advanced Help Desk Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all aspects of remote Level 1 PC technical support from initial help requests to ticket creation, desktop sharing, issue resolution, and reporting. A browser-based User's Service Portal enables at-home employees to track or revise their active trouble tickets, add details, and upload screen captures or relevant files. Support services are provided at a substantial discount off Progent's ordinary Level 1 desktop support charges, and Progent offers the option of rapid escalation to Level 2 and Level 3 IT specialists to deal with complex issues. For details, refer to Progent's Standard Helpdesk Services for small and mid-size businesses.
- Progent's Support Desk Supplemental Service allows you to augment your current Support Desk organization by splitting delivery of Call Center support services seamlessly between your regular IT support organization and Progent's extensive roster of desktop support technicians and subject matter experts. Progent's shared Call Center service uses a collective support solution based on the leading PSA tool for handling service requests and ticketing, establishing ownership, monitoring progress, and generating management reports. For information about how Progent's Call Desk Supplementation Services can help your business to deliver world-class IT support to your at-home employees, refer to Progent's Support Desk supplementation Services.
Security and Compliance for Teleworkers
Remote workers often run their personal computing devices and work in a physically unsecured area. This increases their vulnerability to cyber attacks and requires careful use of security appliances, remote monitoring, and the creation of policies in compliance with best practices. Progent's seasoned roster of certified data security professionals can help your business to plan, deploy and manage a modern cybersecurity environment that protects vital information in networks that include at-home workers.
- Firewalls allow you to build a network environment that can be safely accessed by on-premises users and by teleworkers, mobile users, vendors, clients, and other stakeholders. Modern firewall devices permit you to configure and control appropriate permissions to various groups of users and to expand your IT network and adjust your security as your company evolves and as network attacks become increasingly complex. Progent works with both current and legacy security appliances from all leading manufacturers including Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. For more information about Progent's firewall configuration services, go to firewall integration and support services.
- Online Endpoint Security Monitoring makes it easy to track the various devices used by teleworkers and either block or identify and respond to the latest cyber attacks like ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a lightweight agent is installed on every protected endpoint device, monitoring all activity and using advanced behavioral threat analysis to identify new attacks before they can spread. When a cyberattack is spotted, ProSight Active Security Monitoring immediately isolates the infected endpoint from the network to quarantine the threat. Because the ProSight ASM agent is autonomous, endpoints remain secure even if they are disconnected from the Internet. To find out more about ProSight Active Security Monitoring, go to remote endpoint monitoring for an at-home workforce.
- Security Audits can assess the vulnerability of your network to all classes of external and internal security threats for a network that includes at-home workers. Progent can run remote, automated cybersecurity analysis software for quickly and economically detecting a broad range of security holes that can be surfaced via the Internet. Progent's endpoint security audit consulting services, which can be provided by security experts with advanced credentials such as CISA, CISSP, and GIAC, can help you to evaluate your operations and policies and review your IT infrastructure to enable you to design the highest level of protection for your an at-home workforce.
Data Protection Solutions for Remote Workers
Data Protection involves saving and restoring vital information so as to avoid data loss and minimize recovery time in the event of storage system failures due to equipment breakdowns, programming hiccups, human mistakes, malware, or any other reason. Reliable data protection strategies can be particularly challenging to architect and manage in hybrid networks that incorporate in-house data centers, cloud resources, and at-home workers.
- Backup/Recovery strategies for telecommuters must address multiple types of user-owned endpoint devices. Progent can provide fast online help from consultants knowledgeable about a broad range of platforms for backing up Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as notebooks, iOS and Android tablets and handhelds. Popular backup/restore solutions maintained by Progent's data protection experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To protect resources distributed throughout a wide area network, Progent offers ProSight Data Protection Services, a backup/recovery service that utilizes cloud-based storage and includes fine-grained restore and unified management capabilities.
- Disaster Recovery/Business Continuity plans often envision scenarios that call for a rapid switch to a work-at-home environment. Progent's senior disaster recovery preparedness experts and business continuity planning specialists can assist your company to produce, document and test a DR/BC plan that addresses the logistics of moving to telecommuting.
Unified Management for Teleworkers
Microsoft has rebranded and rebundled its endpoint management platforms under the name Microsoft Endpoint Manager, which includes Intune for cloud-based management of mobile and remote devices and Configuration Manager for managing onsite endpoints. Microsoft Endpoint Manager provides a unified environment for protecting critical data by controlling local, mobile, and home-based endpoints.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management family that also includes Configuration Manager. Intune is a cloud service for managing and protecting off-premises computers and software. Managed endpoint devices can be personally owned or business owned. IT administrators managing the enrolled endpoint devices of telecommuters can use Intune to deploy and validate apps on devices, push updates and certificates, set up policies for accessing information and networks, set passwords, establish VPN tunnels, control how telecommuters share information, establish threat protection, ensure compliance, and wipe corporate information from lost, stolen or deactivated devices. Intune can be used with iOS, Google Android, Windows, and macOS/OS X devices. To learn about Intune and to find out how Progent can assist you to use Microsoft's Endpoint Management to manage the devices of your at-home workers, go to Intune telecommuter endpoint management consultants.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified Mobile Device Management (MDM) product that allows network managers to keep off-premises endpoints up to date and secure. Workspace ONE uses VMware AirWatch technology for unified endpoint administration along with VMware's Horizon virtual application delivery technology for access control, app management, and setup management of endpoints. Workspace ONE operates with devices based on Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-premises deployment through a perpetual license. Key capabilities of Workspace ONE include fast remote deployment of out-of-the-box notebooks, quick onboarding of new users, policy setting and enforcement for all classes of devices, unifies management reporting and performance analytics, an email encryption gateway, and seamless integration with Microsoft applications and cloud services. For details about Progent's support for VMware Workspace ONE, go to VMware Workspace ONE remote device management expertise.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and maintaining an efficient work-from-home environment for your Jacksonville, Florida organization, phone
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24/7 Online Troubleshooting CIO
CIO Consulting
Progent can provide the part-time or temporary services of a veteran CIO who can offer strategic direction to help your company select and support IT solutions appropriate for your present needs and that can serve as a solid foundation for your future growth. Progent's part-time Chief Information Officer services provide economic advantages to organizations who want to optimize the impact of their IT investment but who are unable or hesitant to take on one more executive-level manager to their full-time staff. Because Progent is vendor-agnostic, with a large team of consultants certified to support all major OS platforms and networking technologies plus a broad range and application software, Progent is in a unique position to provide unbiased advice as well as advanced technical support for creating IT systems that fit the special needs of your business.
Award Winning Professional SCDPM 2012 Security
Microsoft Data Protection Manager 2012 Support Outsourcing
Progent's Microsoft-certified consultants can provide online or in-person expertise to assist businesses of any size to plan, implement, administer, and repair a backup solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from earlier versions of SCDPM or from a different backup/recovery platform, and Progent can integrate your SCDPM 2012 implementation for on premises, cloud-based, or hybrid environments. Progent can provide as-needed help for resolving particularly challenging problems, or full project management support. Progent's consultants can also assist you to design Data Protection Manager into an enterprise-class disaster recovery strategy.
Specialists Windows Server 2012R2 Server Manager
Microsoft Windows Server 2012R2 Consulting
Progent's certified professionals can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and migration plans, optimize your network for local, multi-site, cloud-based, and hybrid environments, educate your IT support staff, develop a corporate-wide security strategy, streamline network administration, help with application development, and build and validate a DR/BC plan.
After Hours Network Load Balancing Technical Support
Microsoft Experts Computer Consulting Microsoft Windows Cluster
Progent’s Disaster Recovery/Business Continuity consultants have in-depth experience helping small businesses to minimize network downtime by offering cost-effective remote consulting services for disaster recovery/business continuity (DR/BC) planning, fault-tolerant network infrastructure, backup/restore solutions, and non-disruptive system maintenance. Progent’s business continuity experts can help you to develop and validate an efficient business continuity plan that matches your business needs and IT budget. Progent’s disaster recovery engineers can assist you to design, implement, and maintain resilient technologies including redundant Internet access, virtualized servers, clustering, load balancing, continual online backup, and geographically dispersed hot backup centers.
Juniper SA700 SSL VPN Cybersecurity Firms
24-7 Juniper SA700 SSL VPN Information systems Security Outsourcing
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Remote Subcontractor Jobs FAQ about Computer Consultant
24 Hour Telecommute Job Q&A about Cisco CCDP
For answers to common enquiries concerning being employed by Progent, refer to Jobs at Progent FAQs.
Integration Support SMS Server Migration
24/7 SMS Migration Setup and Support
Systems Management Server 2003 provides extra functionality for change and configuration management of Windows-powered networks through SMS Feature Packs. Feature Packs lower the net operational costs of managing and configuring software by making it simpler to install system images, control mobile devices, and run management utilities. In addition to alerting you about ways to save management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and perform IT tasks that cover processes that Feature Packs are intended to streamline. Progent's adoption and update services can minimize cost and eliminate business disruption as you transition to the latest operating systems and applications. Progent's wireless consulting experts can show you how to define efficient processes and standards to manage PDAs and intelligent mobile communication devices so your field force stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to develop a security plan that includes standards, processes and IT products to keep your IT network safe.
Windows Server Update Services Engineer
Biggest SUS Specialists
Microsoft Windows Server Update Services allows information technology managers to install and track the most recent Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Windows Server Update Services, network support staff can fully and easily manage the distribution of updates that are released via Microsoft Update to servers and desktops in an organization. Progent can help you with technical details of the initial configuration of Microsoft Windows Server Update Services such as designing the Microsoft WSUS deployment, configuring user's computers, establishing the Group Policy parameters, and making sure your Microsoft Windows Server Update Services GPO is associated with an Active Directory container that makes sense for your network environment.
On-site Technical Support Shared Service Desk
Shared Support Desk Online Support Services
Progent’s Help Desk Co-management service makes it possible for your IT organization to split responsibilities for Help Desk services seamlessly between your IT team and Progent's large roster of seasoned technical support engineers and matter experts (SMEs). Progent’s Help Desk Co-management service is an advanced service desk solution based on the top shared PSA platform for handling service requests, ticket lifecycle, responsibility, status tracking, and metrics.
Emergency 64-bit Computing Engineer
Consultant Services 64-bit Computing
Progent’s Microsoft-certified engineers can assist your organization to update your servers or workstations from 32 bits to 64 bits. Progent can help you to understand the costs and advantages of moving to 64-bit processing, plan an affordable migration strategy that minimizes business interruptions, and provide inexpensive, expert remote support to aid you to install 64-bit software and application software on your existing computers.
Sun Solaris Upgrade Consultant
Migration Consultant UNIX
Progent can help your company to design and implement an efficient migration from a Sun Solaris-powered IT system to a network powered by Windows and capable of running Microsoft's powerful office productivity suites, commercial applications, and software development platforms. Progent's Solaris, Windows and Cisco consultants and application experts can show you how to guard your data and reduce business discontinuity by developing an efficient transition strategy that preserves your existing investments in Solaris software and infrastructure. UNIX-to-Windows transition support expertise available from Progent include analysis of existing environment, migration planning and testing, MS Exchange migration support, data and application software transition, and server and storage system transition and consolidation.
Server Support Microsoft Office 2000
Microsoft Network Outsource
To provide cost-effective IT support for small businesses, Progent offers full-service computer outsourcing packages that offer small offices fast access to technical help without forcing you to hire, educate, and maintain an expensive full-time computer support team. Progent’s IT outsourcing services give you an economical alternative for building a protected and robust environment for your favorite Windows business productivity applications such as Microsoft Office XP and Office 2003.
Technology Consulting ASA 5510 Firewall
Cisco ASA 5500 Firewall Upgrade Consultant Services
Progent's CCIE-certified network infrastructure consultants can help you to maintain legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, manage, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
8540 wireless controller Setup and Support
Flex Series Wireless Controller Outsourcing
Progent can assist you to deploy Cisco Wi-Fi controllers to manage wireless networks of all sizes. Progent can help you to maintain and troubleshoot your existing Cisco Wi-Fi solution or implement a smooth migration to Cisco's latest wireless controller products. Progent offers expertise for both hardware-based and software-only wireless controllers and can assist you to determine which type is appropriare for your Wi-Fi environment. For 802.11ac Wave 2 Wi-Fi controller appliances, Progent offers Cisco 3504 wireless controller consulting, Cisco 5520 Wi-Fi controller expertise, and Cisco 8540 wireless controller support.
Setup Service CISM
CompTIA Security+ Online Consulting
Progent provides customers the services of engineers who have been awarded some of the computer industry's most prestigious credentials. Progent thinks that clients deserve to be sure that their computer support professionals have formal training as well as extensive practical backgrounds so that Progent's clients can engage Progent's support with confidence. Often, vendor credentials like the Cisco Certified Internetwork Experts (CCIE) brings priority for substantially superior vendor help than is available to uncertified service providers, allowing Progent to deliver customers a higher level of computer support. In other cases, major credentials such as CISA or ISSAP for IT security can aid corporate clients to demonstrate compliance with regulatory demands by using the services of recognized IT experts.
iPhone 5 IT Consultant
Apple iCloud Technical Consultant
Progent's experts can provide macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X expertise, Mac co-existence with Windows environments, Microsoft Entourage and Exchange Server help, security services, and one-on-one training. Progent can help clients to migrate to macOS from OS X or earlier versions of Apple Mac OS X and Progent can provide expertise with Apple Mac applications. Progent can also assist you with iPhone support and iPad synchronization, or migrating to iCloud services. For business networks based exclusively on Mac OS X or for networks with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of designing, configuring and supporting a network infrastructure that is available, safe, fast and able to achieve your company's objectives.
Office 365 Exchange migration Remote Technical Support
24-7 Hybrid Office 365 solutions Technical Consultant
Progent can assist you to evaluate the wealth of subscription plans offered with Office 365 and integrate your information network with Office 365 so you realize maximum business value. Progent offers expertise with cross-platform networks that incorporate Windows, macOS, and Linux software. Progent can also help you to build and manage hybrid networks that transparently integrate local and cloud products and services.
Azure and SharePoint integration Technology Professional
Microsoft Azure Backup Reporting
Progent can help you with any stage of Azure cloud integration including requirements analysis, readiness assessment, solution architecture, pilot testing, implementation, automated administration, performance tuning, license management, disaster recovery preparedness, security planning, and regulatory compliance assessment. Progent can assist you to set up and debug firewalls and VPN connections so that your clients can securely access to Azure services, and Progent's Microsoft-certified consultants can assist you integrate key Microsoft platforms to work in Azure including Microsoft Windows Server, Exchange, SQL Server and Skype for Business. Progent can also help your organization to set up a hybrid cloud environment that seamlessly integrates on-premises datacenters with Azure-based resources.
24-7 Security Consultant Check Point 23000 Firewalls
Check Point 26000 Firewalls Security Consultants
Progent's Check Point consultants can show you how to choose and configure Check Point Software Firewall utilities and hardware based on Check Point Software's technology to offer an economical and effective security solution for your IT network. Progent can also help you configure other Check Point products including ZoneAlarm and Check Point UTM-1 appliances with security solutions from other suppliers and provide a single stop for on-going technical support, maintenance, education, and design expertise.
Home Based Virtual Office Recruiter Cisco Consultant
Microsoft Consultants Telecommuter Jobs
Progent is hiring a range of full-time workers such as solutions-driven MCSEs; network experts who have Cisco CCDP or CCIE certification; and consultants for advanced system architecture with experience in mobile access, wireless networking, high-availability systems, business continuity solutions, data preservation, and virtual servers. Progent is also seeking workstation support technicians, off-site troubleshooting specialists, and CISSP or CISA certified security professionals. We are also looking for veteran managers who can perform effectively in Progent's high-growth, virtual office model. Progent contracts independent professionals who have in-depth knowledge and field experience in crucial IT areas outside our primary service concentration. Progent's Experts Team employs freelance consultants who can provide consulting and development support for line-of-business applications that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; possess deep expertise with popular platforms such as Linux derivatives, Apple OS, or Solaris, or can provide expert skills in technologies like telecommunications, web design, EDI, eCommerce, or database management. Freelance consultants premier by us coordinate with our full-time professionals to provide end-to-end solutions for small company networks.
SQL Server Cluster Technical Support Services
SQL Server Cluster Network Consulting
Progent’s fault tolerant system consultants offer reliability consulting, disaster recovery planning, system load balancing, 24x7 interoffice connectivity, 24x7 Internet interface design, non-stop data center consulting, and other fault-tolerant networking services to help your company integrate a non-stop environment for strategic applications. Progent possesses the background to design affordable, high-availability systems by deploying the expanding suite of Microsoft Windows Cluster servers such as Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Exchange Cluster Server. Progent’s Microsoft and Cisco certified engineers can show you how to you design a high-availability mutli-site network with a completely redundant Internet connection and intelligent system load balancing.
Colocation Facility Integration Support
Colocation Facility Online Technical Support
Colocation sites allow businesses to share enterprise-class data centers for hosting computer hardware that supports vital applications. Progent's Microsoft and Cisco certified consultants can help your small business with all aspects of your colocation strategy including choosing and moving to a colo site, designing system architecture, specifying required equipment, on-premises and remote maintenance, establishing offsite system management, and education your IT staff.
SCCM Hybrid Integration Network Consulting
SCCM Cloud Management Gateway Setup and Support
Configuration Manager automates software deployment and updating, simplifies compliance settings control, keeps track of network resources, guards against corporate data leakage, provides health reporting, enables safe self service, and offers a common control mechanism for managing multi-OS networks based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud integration experts can assist you with any facet of planning, implementing, using and repairing a System Center Configuration Manager deployment for on-premises, cloud, or hybrid networks.
Private Clouds for Small Businesses Engineer
Private Cloud Hosting for Virtual Data Centers Consulting
Progent's Private Cloud Hosting and Management service offers complete hosting of a small organization's production servers in an environment that delivers the highest degree of availability and scalability and is also easy to transfer to another host. Progent's Private Cloud Hosting services are built upon mature virtualization technologies that allow small companies with multi- platform IT systems to economize significantly on the expense of capital investments, infrastructure support, and IT administration while benefiting from enterprise-class reliability and an unmatched degree of vendor flexibility.
Specialist Remote Workers Infrastructure
Work at Home Network Infrastructure Technical Support
Progent can help small and medium-size businesses to plan, set up and troubleshoot the infrastructure to support a remote workforce.
Office Word training Specialists
Consulting Office Word 2013
Progent's certified Microsoft Office Word and Office 365 Word experts can provide a wide selection of affordable remote support services to assist you to manage your existing Microsoft Word environment or help you to upgrade to a current version of Microsoft Office Word. Services available from Progent's Word experts include VBA programming, isolating and resolving compatibility problems between different releases of Word, integrating Office Word with different Office applications such as Office Excel and Microsoft Outlook or with 3rd-party data sources and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security and compliance support, smart phone synchronization, and online training classes tailored for individuals or groups.
Exchange 2003 Server Upgrade Technology Consulting
Microsoft Exchange Upgrade IT Consultant
Progent's expert consultants can help you design and deploy an efficient in-place Exchange Server 2003 upgrade strategy that avoids productivity disruption, simplifies long-term support demands, and makes your Exchange Server 2003 easy to administer. For complicated multiple server or multi-location upgrades, Progent has the experience to finish your project quickly and economically. Progent's Exchange Server 2003 support, repair, and design services include expertise with the configuration of outside vendor add-ons to Microsoft Exchange Server 2003 that are in keeping with your business needs.
CISSP-ISSAP Cybersecurity Architecture Services
ISSAP Cybersecurity Consultancies
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP status as a result of rigorous examination and significant work with information security architecture. ISSAP consultants possess comprehensive knowledge of access management mechanisms and methodologies, phone system and network protection, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery, and physical security. Progent's ISSAP-premier security specialists can assist your business with all aspects of secure network architecture.
Professionals Small Business IT Outsourcing
Outsourcing Network Help Consultant
Progent is organized provide comprehensive online support for all technical areas associated with today’s small business information networks and allows you to outsource a variety of vital, as-needed services including a part-time Chief Information Officer to offer advanced IT design and budgeting capability, a Technical Response Center for help desk support, proactive remote monitoring, spam/virus protection as an outside-the-firewall service, project management help for critical initiatives such as site relocations oroperating system migrations, connectivity consultants for designing high-performance and reliable network infrastructure, certified security specialists to ensure information protection and compliance, disaster recovery specialists to create business continuity plans, and software developers to create, enhance, or repair business applications.
Linux with Windows Services
Linux with Windows Consulting
If your business network combines Linux technology with MS Windows, Progent can assist you to integrate your IT resources into a unified environment that permits all your OS platforms to coexist for simple management, seamless information exchange, high reliability, enhanced performance, and tight protection. Progent's Linux and MS Windows coexistence assistance services include network infrastructure integration and service, consulting for Windows services for UNIX, online server monitoring and management, online technical help and repair, in-person technical support, and Help Desk Call Center support.
CCIE Expert Certified Amazon Marketplace Web Service development training Contract Development
Programming Companies Amazon Marketplace Web Service integration
Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to streamline their operations by automating crucial sales activities such as listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales processes, vendors can broaden their reach, lower their cost of sales, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and get to market quickly.
Private Cloud Virtual Datacenter Hosting Professional
Immediate ProSight Small Business Private Clouds Engineers
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small company's servers in an environment that gives the highest level of dependability and expandability and is also simple to move to any data center. ProSight Virtual Hosting services are based on mature virtualization techniques that allow small and midsize companies with multi- platform IT systems to save significantly on the expense of capital investments, infrastructure support, and network administration while achieving world-class reliability and an unmatched level of vendor flexibility.
Consult Security
Microsoft Expert Wireless Security Technology Professional
Progent offers expertise for security analysis packages including Microsoft Baseline Security Analyzer for performing a variety of automatic network testing scans to identify potential security problems. Progent has extensive experience with network analysis tools and can help you to understand audit reports and respond appropriately. Progent can help you build protection into your company processes, install auditing tools, plan and deploy a protected system environment, and recommend policies to maximize the safety of your IT system. Progent's security engineers are able to help you set up a firewall, design secure remote connectivity to email and business applications, and install virtual private network. Progent's accredited security engineers can test the security of web-based software and can run extensive information security tests of company-wide security to determine your organization's compliance with recognized industry security standards including FISMA, PCI, and ISO 17799.
Cisco ASA firewall VPN Consulting Services
Urgent Cisco PIX to ASA upgrade Network Engineer
Progent's Cisco-certified CCIE network experts can help your company to manage your existing PIX or ASA 5500 firewalls and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, configure, optimize, administer and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services
IT Consultants Data Center Colo
Co-Location Remote Consulting
Colocation sites make it possible for businesses to share enterprise-class data centers for hosting computer equipment that runs critical applications and services. Progent's Microsoft and Cisco certified consultants can assist your small business with all aspects of your colocation program including selecting and migrating to a colo facility, creating system topology, specifying hardware, on-premises and remote troubleshooting, establishing offsite network administration, and training your IT staff.
Microsoft Expert SharePoint Server 2007 Integration Support
Microsoft Office SharePoint Server 2007 Support and Setup
Progent's Microsoft-authorized experts can help you evaluate the business justification for deploying Microsoft SharePoint Server 2007, advise you on the most appropriate version of Microsoft SharePoint for your circumstances, offer setup and integration expertise, assist you to install MS SQL Server as a back-end DBM, improve your network integrity, integrate your off-the-shelf and custom application programs to operate with Microsoft SharePoint Server 2007, design a company-wide security strategy that incorporates portal technology, and provide troubleshooting and Help Desk support.
SharePoint 2016 Federated Search Computer Consulting
SharePoint 2016 MinRole IT Services
Progent's Microsoft-certified SharePoint consultants offer economical remote and on-premises expertise, application development, and debugging support for organizations of any size who want to upgrade to SharePoint 2016 or SharePoint Online from earlier versions of SharePoint.
Top On Site service Windows 7 Migration
Microsoft Windows 7 Evaluation Online Support Services
Progent's Microsoft certified consultants offers remote and onsite consulting services to assist your company to administer, support, and repair PCs based on Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for management automation, security and compliance, backup and restore, online connectivity, smartphone and tablet management, Wi-Fi network design, and remote network monitoring.
Expertise for IT Service Firms Remote Support
24/7/365 IT Services for Service Firms IT Consultant
Progent's Reseller Program for IT Service Firms lets you use Progent's information technology engineers under your own brand as a transparent extension of your network services staff.
Power BI Desktop Design Firm
Power BI and SSAS Contract Programming
Progent's Power BI consultants can help you to design, install, maintain, update or debug your Power BI business analytics solution. Progent's database experts can help you to prep your source data for Power BI visualizations. Progent can assist you build and administer an onsite, cloud, or hybrid network model to run Power BI.
Information Technology Consulting SharePoint Deployment Architecture
SharePoint Backup and Recovery Support and Setup
Progent's Microsoft-certified SharePoint consultants can provide affordable online and onsite expertise, application development, and troubleshooting services for businesses of all sizes who want to migrate to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.
Dynamics GP Accounting Online Support Services
Troubleshooting Microsoft Dynamics GP
Progent’s Microsoft certified consultants provide a range of support services for Microsoft Dynamics GP (formerly Great Plains). Dynamics GP/Great Plains is a financial and ERP tool based, like all Microsoft financial solutions, on the scalable and popular foundation of Microsoft Windows technology. Microsoft Dynamics GP provides a cost-effective tool for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is easy to install and integrate, and with its segmented approach you can license only the capability you currently need, with the ability to add users and enlarge functionality when necessary. Progent’s Dynamics GP/Great Plains support experts can help you deploy, customize and administer the latest release of Dynamics GP or migrate efficiently from an older edition.
Offsite Workers Endpoint Management Information Technology Consulting
After Hours Remote Workforce Endpoint Management On-site Technical Support
Progent can help small and mid-size organizations to implement unified remote endpoint management and monitoring systems for administering endpoints operated by work-from-home employees.
Cisco Meraki wireless Support
WiFi Management Integration
Progent's Wireless Consulting Services offer a fast, economical option for companies of all sizes to integrate, manage, monitor and repair cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac wireless networks, Progent can help you plan and install hardware such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile email and online applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Site Move Consulting
Biggest Enterprise Windows 2000 IT Manager
For corporations with branch offices in or any area covered by Progent's consultants, Progent's Microsoft-Certified network consulting professionals and certified Cisco system specialists can provide a range of IT support services including project management, SOX compliance, site relocations, enterprise security, network architecture, local or remote branch office support, and technical support for collocation hosting environments. A Progent IT architect can help you design a multi-site network that makes efficient use of co-location services and Internet data centers. Progent’s Microsoft Certified consultants can help large enterprises design, integrate and support massive rollouts of updated releases of Microsoft products including Enterprise Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise Windows. Progent’s CCIE and Cisco Certified Network Professional consultants can assist you to deploy Cisco technology for connectivity solutions that combine simple, high-performance, integrated, and remote networking.
Configuration Desktop Monitoring
ProSight Remote Server Management Integration
ProSight LAN Watch is Progent’s server and endpoint remote monitoring managed service that uses advanced remote monitoring and management (RMM) technology to keep your network operating efficiently by tracking the state of vital assets that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your designated IT personnel and your assigned Progent consultant so any potential issues can be addressed before they can disrupt productivity.
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