The Woodlands Offsite Workforce Solutions Consulting and Support
Solution Design, Configuration, Administration and Call Center Consultants
Expanding your remote workforce can have a major effect on network architecture, cybersecurity, and corporate processes. Progent has two decades of experience helping small and mid-size businesses to design, deploy, manage, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can assist your The Woodlands company to select the right technologies and follow leading practices in building and maintaining a safe virtual ecosystem for telecommuters that facilitates teamwork and returns maximum value. Progent offers services that go from as-needed expertise for helping you past challenging IT bottlenecks to comprehensive project management or co-management to help you carry out mission-critical initiatives.
Progent can help The Woodlands, Texas organizations to succeed with any facet of creating a high-performing work-at-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, cloud integration, helpdesk outsourcing, security monitoring, backup/restore solutions, and unified management.
Infrastructure for a Remote Workforce
Setting up the network infrastructure needed for a remote work environment can be particularly complicated if you have to accommodate a mix of worker-owned hardware like PCs and laptops, routers, and Wi-Fi appliances from different vendors and with a variety of operating systems and firmware releases. Progent's experience providing online support for both outdated and current technologies in virtual office solutions allows you to make efficient use of your existing network infrastructure and provides you with ready access to expertise for making necessary upgrades. Support services offered by Progent to assist your company to create a high-functioning work-at-home ecosystem include:
- Virtual Private Network (VPN) connectivity allows you to establish a safe connection for authorized remote workers to access IT resources situated at your corporate datacenter or in a public cloud. Progent can assist your company to configure and manage VPN access between your at-home workforce and your key IT resources by providing online VPN integration consulting. For businesses using Cisco's ASA firewalls, Progent's Cisco-certified ASA consultants can help your telecommuters to set up Cisco's popular AnyConnect client software for secure VPN connections for a broad selection of endpoint devices including Microsoft Windows, Mac, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) platforms enable an at-home worker to see and use a remote computer's desktop. This technology provides IT managers significant control over the digital environment of at-home employees and ensures remote users a consistent and more productive experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
- Routers connect home computer networks to the Internet and support VPN connections, home Wi-Fi connectivity, and firewall services. Progent can provide top-tier remote consulting for configuring home routers from a variety of vendors. See router integration services from Cisco-certified consultants.
- Home Wireless networks, often supporting an entire household and visitors, are frequently utilized by at-home employees to access their router for work. This can cause throughput and security problems. Progent can assist you to resolve these issues by delivering expertise that include Aironet configuration consulting, Cisco Meraki WiFi deployment expertise, and Ubiquiti Unifi WiFi AP integration help.
- Internet access solutions affect the performance and availability of connections between telecommuters and the corporate network. Vital processes may require backup Internet access in case the normal connection fails. Progent can provide expertise for identifying service providers, selecting appropriate bandwidth and data volume offerings, and setting up fault-tolerant Internet access. Refer to Internet connectivity integration services.
IP Voice Integration for Remote Workers
Expanding the corporate phone environment to accommodate remote users is vital to maintaining a productive work-at-home solution. A broad range of cloud-centric digital PBX products are popular with SMBs to support teleworkers. Many enterprises depend on Cisco's current or older platforms for VoIP management. Progent can assist organizations of any size to plan or maintain a telecommuter VoIP environment that provides the versatility, convenience and security required for teleworkers. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to assist businesses optimize their current Cisco IP voice systems to handle an expanding remote workforce.
- Cisco Unified Communications Manager (CUCM) delivers high-end IP telephony features to devices like IP phones, media processing platforms, Voice over IP gateways, and mixed media software deployed throughout the network. CUCM supports other mixed media services such as messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's Unified Communications Manager expertise, see CUCM consultants.
- Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can assist your company to maintain your current CallManager deployment or migrate efficiently to Cisco's modern IP telephony products. To learn about Progent's expertise for Cisco CallManager and Cisco's other legacy IP voice products, visit Cisco CallManager expertise.
- Cisco IP Gateways provide connectivity with PSTN networks and with users operating beyond the corporate firewall such as telecommuters. Progent can provide consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 products and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
- Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your WAN infrastructure to work with these VoIP solutions and provide online deployment and debugging expertise.
Video Conferencing for Remote Workers
A broad range of voice/video conferencing platforms from major technology companies enable online meetings, video conferencing, chat, and screen sharing for both onsite workers and telecommuters. Many companies utilize multiple conferencing products to meet the needs of their various partners and clients. Progent's communications experts can help your organization to manage your existing conferencing environment and optimize the productivity of your at-home workforce.
- Skype for Business is Microsoft's leading unified communications platform that supports real-time presence, instant messaging, voice and video conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified specialists who can assist your company to deploy and maintain Skype for Business clients to support your at-home workforce. To learn more about Progent's consulting expertise for Skype for Business, visit Skype for Business consulting services.
- FaceTime is Apple's multiuser video calling platform for iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Later editions of FaceTime allow up to 32 simultaneous users for video sessions. To learn more about Progent's support expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex services include sharing specific content or screens, presentations that embed rich media such as Microsoft PowerPoint, session capture, plus editing and playback for future reference. To learn more about Progent's consulting expertise for Cisco Webex as well as for additional video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conferencing, contacts, and information with features that include voice/video conferencing, threaded chat, plus data sharing. To learn more about Progent's support expertise for Teams and for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
- Other Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these conferencing platforms and help you to optimize your WAN infrastructure to host them.
Microsoft Integrated Collaboration Platforms for Telecommuters
Microsoft's collaboration products are closely integrated with Microsoft's familiar Office suites, providing a powerful ecosystem of applications that create a cohesive user experience for sharing information throughout a corporate network and on a wide range of endpoint devices. Progent has provided online consulting support for Microsoft SharePoint and Exchange Server since their initial publication and can help your company to configure these critical collaboration platforms to optimize the productivity of your remote workforce.
SharePoint uses web entities to enable collaboration and information delivery by providing policy-driven delivery of content, workflow, and utilities for looking through company-wide information silos. SharePoint allows you to create protected web portals that permits at-home workforce to view and edit consolidated business intelligence by means of Intranets (Wikis), Blogs, social networking web sites, and Web Parts. To find out about Progent's SharePoint expertise, refer to SharePoint configuration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange expertise, visit deployment consulting for Microsoft Exchange.
OneDrive is Microsoft’s shared cloud storage service, similar to GoogleDrive. Remote workers can store files to the OneDrive service, and co-workers can access them securely via a browser. Included with Microsoft 365, OneDrive allows remote workers to jointly author files. Revisions created offline are uploaded when you go back online. For details about Progent's expertise for OneDrive, go to Microsoft Onedrive integration consulting.
Public Cloud Integration for Telecommuters
Progent can provide affordable remote support for helping organizations to build, manage and optimize integrated network models that combine internal data centers, remote workers, branch offices, and cloud services. Progent offers expertise for all modes of cloud service including Infrastructure as a Service, Platform as a Service, and Software as a Service (SaaS). Progent can help remote workers fix problems with cloud access, authentication, and security.
Azure is a leading family of cloud services that enables you to use IT infrastructure, virtual servers, and key apps hosted on Microsoft's massive cloud. Microsoft Azure includes over one hundred cloud-based services including hosting for Windows and Linux-powered VMs, scalable cloud storage, email and messaging, app development with Visual Studio, and data protection. Progent can assist you to deploy VMs on Azure Virtual Machines, configure storage on Azure Storage services, streamline identity management with Azure AD, and plan backup and recovery systems with Azure Backup. Progent can also help you establish protected access to Azure services for at-home workers by setting up and troubleshooting firewalls and VPN tunnels. To learn about Progent's support services for Azure, go to Microsoft Azure expertise.
Office 365, now called Microsoft 365, is Microsoft's growing suite of client productivity applications and cloud services offered on a subscription basis. Office applications and services are marketed in a selection of bundles designed for users ranging from individuals and small offices to large enterprises. Progent offers quick and affordable remote contact with consultants knowledgeable about Office 365-compatible endpoint devices running Windows, Mac, iOS, and Google Android operating systems. Progent can assist your business to evaluate the various subscription bundles available for Microsoft 365 and deploy 365 apps for your at-home workers to achieve top business value. For details about Progent's support services for Microsoft Office 365, refer to Microsoft 365 consulting services.
Microsoft 365 Exchange Online is among the most widely used cloud-based applications in the Microsoft 365 product product suite. Microsoft 365 Exchange Online provides the advantages of lower spending for data center infrastructure, simplified management, dynamic scaling, high reliability, and other advantages associated with cloud computing. Microsoft has designed Microsoft 365 Exchange Online to operate seamlessly with local deployments of Exchange, allowing you to create hybrid networks. Progent's certified Exchange experts can provide as-needed help to guide you through tough technical roadblocks and can also provide end-to-end project management outsourcing to ensure your remote workers have easy and secure access to your Office 365 Exchange Online environment. To find out Progent's expertise for Exchange Online, visit Office 365 Exchange Online configuration and support expertise.
Amazon Web Services (AWS) is a trailblazer in the public cloud market and is the world's biggest source of cloud-based services. Progent can provide rapid and affordable online contact with cloud connectivity experts who can help your organization to plan, implement, manage, and troubleshoot hybrid information networks that integrate Amazon AWS cloud-based services with on-premises data centers and with other public clouds like Azure. Progent also offers the skills of Cisco-certified CCIE networking consultants to help your company to build a high-uptime network architecture to make sure your employees have a productive computing experience regardless of whether they are working from your headquarters, a branch office, from home, or on the move. For information about Progent's expertise for Amazon AWS, see Amazon AWS consulting support.
Google Cloud Platform (GCP) is a popular suite of cloud services that offers Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco consulting experts can assist your organization to scale your existing IT resources with the Google Cloud Platform, and Progent's database experts can help you make your mission-critical apps cloud ready so your teleworkers can benefit fully from Google Cloud services. Progent's consultants can assist your organization to deploy virtual machines on GCP Compute Engine, plan a cost-effective storage solution with Google Cloud Storage services, and streamline identity management for at-home workers with Google Cloud Identity. Progent's consultants can also help your organization to use GCP's management tools to administer and monitor your GCP ecosystem. For details, visit Google Cloud Platform (GCP) consulting support.
Help Desk Services for Telecommuters
A sudden, enterprise-wide changeover to a teleworker workforce, which might be motivated by an epidemic or as part of a disaster recovery/business continuity plan, can overstretch even a high-performing in-house Call Center. Progent's Help Desk services allow organizations of any size to outsource or expand their Call Desk by using Progent's online Technical Response Center (TRC) team.
- Progent's Standard Call Desk services utilize Progent's nationwide team of remote technical support experts along with world-class ticketing and tracking software to provide an economical, advanced Help Desk. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all facets of remote Level 1 PC technical support from help requests through ticket generation, desktop sharing, issue resolution, and incident reporting. A browser-based User's Service Portal enables teleworkers to check or edit the status of their current trouble tickets, add details, and upload screenshots or attachments. Support services are provided at a substantial discount off Progent's normal Level 1 technical service charges, and Progent makes available optional rapid hand-off to Level 2 and Level 3 support specialists to deal with advanced problems. To find out more, go to Progent's Standard Helpdesk Services for small and mid-size businesses.
- Progent's Call Desk Supplemental Service enables your company to augment your current Call Desk staff by splitting delivery of Help Desk support services transparently between your regular support organization and Progent's extensive pool of PC support engineers and subject matter specialists. Progent's shared Help Desk Call Center service is based on a collective support solution based on the number one professional services automation platform for managing help requests and ticketing, assigning responsibility, tracking progress, and generating reports. For information about how Progent's Call Center Supplementation Services can help your business to provide best-in-class desktop support to your at-home workforce, visit Progent's Help Desk Call Center augmentation Services.
Security and Compliance for At-Home Workers
Teleworkers often use their own computers and work in an unsecured area. This worsens their vulnerability to cyber threats and requires judicious deployment of security appliances, remote monitoring, and the creation of policies that adhere to best practices. Progent's veteran team of certified data security experts can help your organization to plan, implement and administer a modern cybersecurity solution that guards critical data in IT networks that incorporate an at-home workforce.
- Firewalls enable you to create a network that can be securely accessed by on-premises users as well as by telecommuters, mobile users, vendors, customers, and other stakeholders. Modern firewall appliances allow you to assign and control different access rights to various groups of users and to scale your IT network and modify your security as your business evolves and as network attacks grow more complex. Progent supports both current and legacy firewall appliances from all leading vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To find out more about Progent's firewall support expertise, visit firewall integration and support expertise.
- Remote Endpoint Security Monitoring makes it easy to track the various computers utilized by remote workers and either block or identify and respond to modern cyber attacks such as ransomware. With Progent's ProSight Active Security Monitoring services, a small-footprint software agent is put on every protected endpoint, monitoring all activity and using state-of-the-art machine learning and full execution context to detect new threats at inception. When a cyberattack is spotted, ProSight Active Security Monitoring immediately disconnects the impacted endpoint device from the corporate network to contain the threat. Since the ProSight Active Security Monitoring software agent is self-contained, endpoint devices stay secure even when they are offline. For details about ProSight Active Security Monitoring, go to remote endpoint security monitoring for teleworkers.
- Security Audits can evaluate the exposure of your network to all classes of outside and local security attacks for a network that incorporates an at-home workforce. Progent can deploy remote, automated cybersecurity inventory scanning for rapidly and affordably detecting a wide variety of security weaknesses that can be surfaced over the Internet. Progent's security audit consulting services, which can be managed by data security professionals with top credentials such as CISM, CISSP, and GIAC, can assist you to audit your procedures and policies and review your WAN infrastructure to allow you to implement the highest level of protection for your at-home workers.
Data Protection Solutions for Teleworkers
Data Protection involves saving and recovering critical information in order to avoid data loss and minimize recovery time and effort in case of storage failures due to hardware issues, software hiccups, user error, malware, or other causes. Reliable data protection strategies can be particularly difficult to design and maintain in hybrid environments that incorporate private data centers, cloud resources, and at-home workers.
- Backup/Recovery solutions for telecommuters must cover diverse kinds of user-owned endpoints. Progent offers fast remote access to experts familiar with a wide range of platforms for backing up Windows, Apple and Linux/UNIX powered servers and desktops as well as notebooks, iOS and Android tablets and smartphones. Leading backup/restore products maintained by Progent's data protection consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To protect data spread across a wide area network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that utilizes cloud storage and includes fine-grained recovery and unified management capabilities.
- Disaster Recovery/Business Continuity plans commonly envision scenarios that require a rapid changeover to telecommuting. Progent's senior disaster recovery preparedness experts and business continuity planning consultants can assist your company to produce, document and test a DR/BC strategy that addresses the logistics of moving to telecommuting.
Unified Management for Telecommuters
Microsoft has rebranded and rebundled its endpoint management platforms under the title Endpoint Manager, which includes Intune for cloud-based management of mobile and remote endpoints and Configuration Manager for managing local endpoints. Endpoint Manager features a centralized platform for safeguarding critical data by managing on-premises, mobile, and at-home endpoints.
Intune
Intune is a component of Microsoft's Endpoint Management family that also includes Microsoft Configuration Manager. Intune is a cloud-based service for managing and protecting mobile computers and applications. Remote endpoint computers can be personally owned or company owned. Network admins managing the endpoint devices of at-home workers can utilize Intune to deploy and authenticate applications on devices, push patches and certificates, set up rules for accessing data and resources, set passwords, create VPN connections, determine how telecommuters share data, establish threat defense, verify compliance, and delete sensitive data from lost, stolen or deactivated devices. Intune runs with iOS, Android, Windows, and macOS endpoints. To learn about Intune and to find out how Progent can assist you to use Microsoft's Endpoint Management to manage the endpoint devices of your telecommuters, see Intune telecommuter endpoint management expertise.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized MDM product that allows network managers to keep off-premises endpoint devices up to date and secure. Workspace ONE incorporates VMware AirWatch for unified endpoint administration along with VMware's Horizon virtual application delivery platform for access control, application management, and configuration management of endpoints. Workspace ONE operates with devices based on Windows 10, macOS, Apple iOS, Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-site product through a one-time purchase. Top features of Workspace ONE include rapid over-the-air deployment of new laptops, quick onboarding of new employees, policy setting and enforcement for all classes of endpoints, unifies management reporting and analytics, an email encryption gateway, and integration with Microsoft applications and cloud-based products. For details about Progent's expertise for VMware Workspace ONE, see VMware Workspace ONE remote device management consultants.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing an efficient work-from-home environment for your The Woodlands, Texas organization, phone
An index of content::
Windows, UNIX, Solaris Network Engineer
Windows and Solaris Outsourcing
Progent's UNIX platform consulting services provide small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of expertise provides you with a convenient one-stop source to show you how to create and maintain a secure and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Videoconferencing IT Consultants
24/7 Cisco VTC Specialists
Progent can provide the support of a senior consultant with years of hands-on experience installing, maintaining, and enhancing immersive telepresence platforms from leading suppliers including Cisco/TANDBERG, Polycom, and LifeSize. Progent can work with your in-house network support group, your Internet Service Provider, and your telepresence platform supplier to assist your organization increase the business value of your telepresence solution.
Branch Office IT Consulting Firms
Branch Office Networking Help
For corporations with branches in California or any area served by Progent's consultants, Progent's Microsoft-Certified IT consulting professionals and authorized Cisco network specialists offer a variety of IT support services including project management, SOX compliance, site relocations, enterprise security, network design, local or phone-based branch office support, and troubleshooting for co-location hosting environments. A Progent network architect can help you design a multi-site information system that makes smart use of colocation facilities and Internet data centers. Progent’s Microsoft Premier consultants can help large corporations plan, integrate and maintain major rollouts of updated releases of Microsoft technology including Enterprise Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progent’s CCIE and CCNP consultants can help you deploy Cisco products for connection solutions that combine basic, high-speed, integrated, and remote networking.
Emergency Hybrid cloud Consult
24-7 CCIE Expert Certified Amazon AWS hybrid cloud integration Coding
Progent can help you to plan and manage cost-effective environments that support Windows and Linux operating systems and applications in both cloud-based systems or in hybrid architectures that seamlessly combine physical IT assets along with cloud services. To help you to integrate public cloud services with networks, Progent offers a variety of cloud integration support services such as Azure hybrid cloud planning and integration consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service programming and troubleshooting. Progent has 20 years of background providing advanced consulting support remotely, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and within your budget.
SQL Server 2016 Data Warehousing Technology Consulting
SQL Server 2016 OLTP On-site Technical Support
Microsoft SQL Server 2016 offers major enhancements in performance, scale, security, high-availability, BOYD integration, plus integrated BI. New features include PolyBase for processing relational and non-relational databases simultaneously for big data applications, R language support, Dynamic Data Masking, Mobile Reports, and centralized control over on-premises and cloud operations and services. Progent's Microsoft-certified consulting team can provide online and onsite support to assist organizations of any size to implement, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft platforms including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Best Professionals SCOM 2012 Application Monitoring
24-Hour Troubleshooting SCOM 2012 Cloud Monitoring
Progent's Microsoft-certified consultants have more than a decade of background designing, deploying, optimizing and troubleshooting Microsoft SCOM solutions and offer organizations of all sizes expert online or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist you to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience needed to monitor your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent can also help you to import and customize Microsoft SCOM 2012 management packs according to best practices for monitoring network fabric and Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast remote or on-premises troubleshooting to assist you to fix critical issues detected by SCOM 2012.
SQL Server 2017 Migration Information Technology Consulting
SQL Server 2017 R Services Support Services
Progent's Microsoft-certified SQL Server 2017 consultants can help your organization to plan and carry out an efficient migration from your current SQL Server databases and applications to SQL Server 2017.
IT Consultants Microsoft Windows Server 2012R2
Windows Server 2012R2 upgrade Consultant
Progent's certified professionals can assist you to evaluate the benefits of Windows Server 2012 R2 for your company, develop pilot systems and rollout plans, optimize your network infrastructure for local, multi-site, private or public cloud-based, and partial-cloud environments, train your IT management staff, create an enterprise-wide security plan, automate network administration, assist with application development, and generate and validate a disaster recovery/business continuity plan.
24 Hour Redhat Linux Computer Consultants
Fedora Linux Consulting Services
Progent's Linux consulting experts offer small companies and developers support for managing and maintaining Linux computers that run with Microsoft-based technology. Progent can give your business contact with Linux experts, support professionals premier by Microsoft and Cisco, and security experts with CISA certification. This broad array of expertise offers you an easy single consulting firm to help you build and manage a secure and reliable cross-platform connectivity and communications environment that supports Linux and Microsoft coexistence by integrating MS Windows with major Linux platforms including RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Microsoft Operations Manager Consulting
Microsoft System Center Operations Manager Configuration
Mid-sized companies can enjoy all the advantages of Operations Manager 2007 and have fast access to Progent’s Microsoft and Cisco Certified network support professionals. Thanks to Progent's economically priced IT support packages, mid-size organizations can choose a simple co-sourcing package built around Microsoft Operations Manager 2007 with server monitoring, automated warnings, comprehensive system analysis, Help Desk support, and online service. For businesses with line-of-business environments who need non-stop networking, Progent offers a complete 24x7 outsourcing package. Progent offers expertise in Microsoft Operations Manager to provide mid-size company networks world-class availability, security and performance.
Ransomware Recovery Technical Support
Outlook Computer Outsourcing Consultant
Progent's Microsoft-certified experts have 20 years of background providing electronic messaging and integrated telecommunications/email solutions for businesses. Progent provides economical Exchange Server consulting services to strengthen email security and virus protection, provide high availability email, and implement remote and mobile email access. Progent’s Microsoft Exchange help and support services can aid you in designing and deploying a Microsoft Exchange update or a migration from a legacy SMPT server or older Microsoft Exchange software such as Exchange 5.5 to Exchange Server 2010.
24/7 Maryland Network Administration
Microsoft Certified Expert Alabama Systems Consultant
If your organization does not require immediate remote support but you think you will require technical services with your network in the near future, you can save time and expenses and guarantee that the appropriate expertise will be available when you want it by getting in touch with a Progent sales specialist and signing up as a customer. For more information, call 800-993-9400 or send email to information@progent.com.
Project Server 2010 Integration Services
Microsoft Project Server Reporting Specialists
Progent's Microsoft-certified engineers offer advanced support in deploying, using and debugging all versions of Microsoft Project Server and can provide a wide variety of cost-effective online consulting services following industry best practices to assist organizations of any size to receive all the advantages of this leading platform. Support services offered by Progent include solution planning, installation and migration, setting up safe file and status sharing among onsite and offsite users, network infrastructure optimization, and customized online training.
Microsoft System Center Operations Manager Technical Support
After Hours System Center Operations Manager IT Consultants
Small to mid-sized companies can now enjoy all the benefits of System Center Operations Manager and also have fast access to Progent’s Microsoft and Cisco certified network consulting experts. With Progent's affordably priced IT service packages, mid-size organizations can select a simple co-sourcing service program built around Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package. Progent supports Microsoft Operations Manager to provide small business networks world-class reliability, protection and productivity.
Online Technical Support SQL Server 2012 Performance Tuning
SQL Server 2012 Security Remote Support Services
Progent offers the support of Microsoft-certified engineers and seasoned database application programmers, database administrators, project management experts, network infrastructure architects, business continuity specialists, and certified security consultants to help you to assess the likely advantages of SQL Server 2012 for your organization, install test environments at your datacenter or at Progent's lab, plan and carry out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from legacy RDBMS platforms, and define an efficient and secure IT infrastructure that helps you maximize the business benefit of SQL Server 2012.
64-bit Server Support Services
64-bit Upgrade Remote Technical Support
Progent’s Microsoft-certified engineers can help your organization to enhance your application servers or workstations from 32 to 64 bits. Progent can assist you to calculate the risks and advantages of migrating to 64-bit processing, design an affordable upgrade process that reduces business disruptions, and deliver economical, expert online help to assist you to configure 64-bit software and applications on your current hardware.
Windows 10 Training Specialist
Windows 10 Training IT Consultants
Progent's Microsoft-certified consultants can help businesses of any size to assess Windows 10 or to upgrade to Windows 10 from any earlier version of Windows. Remote and onsite assessment and migration support for Windows 10 offered by Progent's experts include ROI analysis, project coordination, application and driver compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud solutions, mobile management, teleworker access, data and identity security, streamlined deployment and management, network infrastructure design, Wi-Fi support, business continuity planning, group and personal training for IT support staff and end users, and post-migration Call Center support services.
Skype for Business Web Apps Server Technology Professional
Skype for Business security Consulting
Microsoft Lync 2010 provides Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, as well as VoIP and public switched telephone network telephony. Lync 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint Server and Office or Office 365 and simplify management through integration with Active Directory. Lync 2010 can also reduce capital and operational costs by eliminating VoIP equipment and subscription services, PBX systems, or legacy video conferencing technology. Progent's Microsoft-certified IM and Presence consultants offer online and onsite support to help you to maintain and repair your current Lync Server 2010 deployment or evaluate the benefits of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also assist you to plan and carry out a smooth Skype for Business migration.
ISA 2006 Firewall Specialist
Top Ranked ISA Server 2006 Integration Services
Secure Application Publishing with Internet Security and Acceleration Server 2006 allows more protection of intranet resources while supporting enhanced productivity by making these applications accessible to authorized remote users. Internet Security and Acceleration Server helps guard business applications, services, and data throughout all network components with application-layer filtering and powerful publishing tools. Progent's Microsoft-premier Internet Security and Acceleration Server consultants can help you plan, install, set up, and support ISA Server 2006 on your system so your business benefits from a highly functional and affordable combination of protection, convenience, and speed.
Microsoft Expert Windows 8.1 Training Integration Services
Microsoft Expert Remote Support Services Windows 8.1 Work Folders
Progent's engineers can provide a range of network consulting services to assist companies of any size to deploy, manage, and troubleshoot IT systems that include workstations, laptops, tablets, or smartphones powered by Windows 8.1. For larger organizations, Progent's senior project management consultants can assist to create testing environments to assess Windows 8.1 and plan and execute Windows 8.1 migration projects following industry best practices.
Windows 2008 R2 Technical Consultant
Windows Server 2008 Security Integration Support
Progent's Microsoft-certified professionals can help you to evaluate the advantages of Windows Server 2008 for your company, create pilot systems and rollout strategies, install Windows Server 2008 with your network environment and workload, educate your support staff how to use enhanced management tools, and provide ongoing consulting and technical support via low-cost options such as Help Desk Call Center support and online technical assistance.
Google Cloud Backup Consultants
Engineer Google Cloud VPN
Progent can provide cost-effective remote and on-premises consulting to help companies to migrate any part of their core network infrastructure to Google Cloud Platform (GCP). This can save time and equipment costs and allow access to Google's cutting edge AI and machine learning tools. Progent can assist you with every phase of Google Cloud Platform integration including needs analysis, readiness evaluation, architectural design, pilot testing, configuration, administration, performance optimization, licensing management, disaster recovery solutions, and security and compliance.
Server Skills Transfer
24/7 Training Network
Progent practices information transfer from Progent's support experts to clients. By educating customers to deal with problems that are within their comfort zone, Progent can focus on offering hard-to-find services where Progent faces few competitors. Medium-size businesses who utilize familiar freelance service providers or who maintain internal IT personnel benefit when Progent transfers knowledge about critical technology and proven methodologies to make their IT environments more robust, protected, and efficient.
Co-Location Consultants
Data Center Colocation Consultant Services
Colocation sites allow companies to share world-class data centers for hosting computer equipment that runs vital applications. Progent's Microsoft and Cisco premier IT experts can assist your company with all aspects of your colocation strategy including choosing and migrating to a colocation site, creating system architecture, specifying required equipment, on-premises and on-line maintenance, establishing offsite network administration, and education your IT personnel.
iPhone 5 Troubleshooting
iPad 3 Support
Progent's experts can provide macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X expertise, Apple Mac integration with Windows networks, Microsoft Entourage and email expertise, network protection services, and one-on-one education. Progent can assist businesses to upgrade to macOS from OS X or other earlier versions of OS X and Progent can offer help with Apple Mac applications. Progent's specialists in Apple technology can also assist you with Apple iPhone integration and iPad management, or moving to Apple's iCloud. For computer environments based solely on Mac OS X or for networks incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of planning, configuring and maintaining a network infrastructure that is available, secure, efficient and aligned with your organization's business goals.
SonicWall TZ Firewall Consultants
Immediate SonicWall TZ300 Firewall Cybersecurity Contractor
Progent's certified SonicWall firewall consultants can show you how to deploy, maintain, and tune SonicWall firewall/VPN devices including the current SonicWall TZ and NSa families of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISSP and GIAC-certified network security consultants can help you incorporate SonicWall firewalls into an end-to-end network protection solution and design security into your corporate processes.
Microsoft Windows 7 Migration Online Technical Support
Remote Support Windows 7 Security
Progent's certified engineers can provide remote and on-premises consulting expertise to help you to administer, maintain, and troubleshoot computers powered by Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, data and identity protection, backup and restore, remote connectivity, mobile device integration, Wi-Fi configuration, and 24x7 network monitoring and alerts.
Microsoft Data Protection Manager 2016 Storage Spaces Direct IT Consulting
Data Protection Manager 2016 Backup and Recovery Consulting
System Center 2016 Data Protection Manager (SCDPM 2016) provides automatic backup and simplified recovery functions for Microsoft networks. SCDPM 2016 delivers application-sensitive backup for key platforms such as Microsoft SQL Server, Exchange Server and SharePoint Server, protects Windows and Linux VMs, supports VMs running on Windows Hyper-V as well as VMware, and integrates seamlessly with Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified consultants can assist organizations of any size to design, implement, manage, and repair a multi-site backup/restore solution powered by System Center 2016 Data Protection Manager. Progent can help you to migrate from an older version of DPM or from a legacy solution, and Progent can optimize your DPM 2016 environment for on premises, hosted, cloud or hybrid deployments. Progent can provide remote or onsite consulting expertise and can deliver as-needed expertise to help you through challenging issues or deliver end-to-end project management services to help you finish your SCDPM 2016 initiative on schedule and within your budget.
Catalyst Switch Online Help
Immediate Cisco Experts Catalyst MPLS Network Consultant
Progent's Cisco-certified CCIE networking consultants can help organization to configure, manage, update, tune and troubleshoot Catalyst switches. Progent can also help you to enhance the security and compliance of Catalyst switches and move smoothly from outdated switches to current models.
ProSight Email Guard Spam Filtering Consultancy
Email Image Spam Protection Engineer
Progent's ProSight Email Guard solution uses the technology of leading information security companies to deliver web-based management and world-class security for all your email traffic. The hybrid structure of Email Guard managed service combines cloud-based filtering with an on-premises gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. The cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound attacks and saves network bandwidth and storage. Email Guard's onsite security gateway device provides a further layer of analysis for incoming email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also assist Exchange Server to monitor and protect internal email that stays inside your corporate firewall.
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