The Woodlands Telecommuters Integration Consultants
Solution Planning, Implementation, Administration and Call Center Consulting
Enlarging your telecommuter workforce can have a significant impact on network infrastructure, security/compliance, and company workflows. Progent has two decades of experience helping small and mid-size businesses to plan, configure, manage, tune, and debug IT environments that support a remote workforce. Progent can assist your The Woodlands organization to select the appropriate technologies and adhere to best practices in building and maintaining a secure virtual office ecosystem for teleworkers that promotes teamwork and delivers top business value. Progent offers support services that go from as-needed expertise for helping you past challenging technical roadblocks to full project management to help you successfully complete mission-critical initiatives.
Progent's consultants can assist The Woodlands, Texas companies to with any facet of creating a high-performing work-from-home environment by providing network infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, Help Desk services, security monitoring, data protection solutions, and streamlined management.
Infrastructure for an At-Home Workforce
Integrating the physical and software infrastructure needed to support a remote workforce can be especially challenging if you have to manage a mix of personal hardware like desktop computers and laptops, routers, and wireless appliances from various manufacturers and with a variety of OS software and firmware levels. Progent's experience providing online support for both outdated as well as modern IT products in remote office venues allows you to make cost-effective use of your available network infrastructure and provides you with ready access to expertise for implement necessary updates. Support services available from Progent to assist your company to implement a productive work-at-home ecosystem include:
- Virtual Private Network (VPN) technology allows you to establish a secure tunnel for authenticated at-home workers to access IT resources situated at your corporate data center or in the cloud. Progent can help your company to configure and manage VPN connections between your teleworkers and your various IT resources by providing online VPN integration support. For organizations using Cisco's ASA security appliances, Progent's Cisco-certified ASA consultants can help your at-home workers to utilize Cisco's popular AnyConnect client software to provide secure VPN connections for a broad range of endpoint devices such as Windows, Mac, iOS, Linux, and Android.
- Virtual Desktop Infrastructure products enable an at-home worker to view and use a data center PC's desktop. This gives IT managers significant control over the computing ecosystem of telecommuters and ensures them a familiar work experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
- Routers attach at-home networks to the Internet and support VPN tunnels, home Wi-Fi connectivity, and firewall services. Progent can provide top-tier online support for setting up home routers from a variety of vendors. See router integration services from Cisco-certified consultants.
- Home Wireless networks, typically shared by an entire household and guests, are frequently utilized by telecommuters to access their router for work. This can create throughput and cybersecurity problems. Progent can assist you to mitigate these issues by delivering expertise like Aironet integration consulting, Cisco-certified Meraki WiFi deployment consulting, and Ubiquiti Unifi wireless AP integration assistance.
- Internet access methods affect the performance and availability of connections between at-home workers and the corporate data center. Line-of-business processes may demand redundant Internet access in case the primary connection breaks. Progent can provide guidance for identifying ISPs, choosing appropriate bandwidth and data volume bundles, and configuring redundant Internet connections. See Internet connectivity integration services.
VoIP Solutions for an At-Home Workforce
Expanding the corporate PBX environment to include teleworkers is critical to maintaining an effective work-at-home solution. A broad range of cloud-centric IP voice products are used by SMBs to support remote users. Many larger organizations rely on Cisco's current or legacy platforms for IP voice management. Progent can assist organizations of any size to design or tune a remote IP voice environment that delivers the versatility, transparency and security required for teleworkers. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to assist organizations tune their current Cisco VoIP environments to handle an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers high-end telephony features to devices such as VoIP phones, media processing products, VoIP gateways, and multimedia apps deployed across the network. Unified Communications Manager manages additional mixed media services such as unified messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's Cisco Unified CM or CUCM expertise, visit CUCM expertise.
- Cisco CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can help your company to maintain your current CallManager deployment or migrate efficiently to Cisco's current IP telephony solutions. To learn about Progent's support services for Cisco CallManager and Cisco's other older IP voice products, refer to CallManager consulting.
- Cisco IP Gateways provide integration with public telephony networks and with users working beyond the corporate firewall such as at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series as well as for modern Cisco SIP gateways. See Cisco SIP gateway integration consulting.
- Additional VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your wide area network infrastructure to support these VoIP solutions and provide on-demand configuration and troubleshooting services.
Video Conferencing for Telecommuters
A broad selection of voice/video conferencing platforms from major vendors enable virtual meetings, video and voice conferencing, chat, and screen sharing for both local workers and teleworkers. Many organizations use a mix of products to accommodate their various partners and customers. Progent can assist you to maintain your existing voice/video conferencing ecosystem and enhance the experience of your remote workforce.
- Skype for Business is Microsoft's leading unified communications platform that supports real-time presence, instant messaging, audio and video conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can help your company to set up and manage Skype for Business clients to support your at-home workforce. To learn more about Progent's support services for Skype for Business, refer to Skype for Business integration experts.
- FaceTime is Apple's multiuser video phone app for iOS, iPadOS, iPod and macOS devices. FaceTime runs on Wi-Fi or cellular Internet connections. Current editions of FaceTime support up to 32 concurrent users for video calls. For details about Progent's consulting services for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for virtually all computing devices. Offered via Cisco's Webex Cloud, Webex services include sharing discrete content or screens, presentations that embed rich media such as Microsoft PowerPoint, network-based recording, plus editing and playback for training. For details about Progent's support services for Cisco Webex as well as for other video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conversations, contacts, and information with capabilities that include video conferencing, threaded chat, plus data sharing. For details about Progent's consulting expertise for Microsoft Teams as well as for other Office 365 products, visit Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting services for these conferencing platforms and help your business to tune your WAN infrastructure to run them.
Microsoft Collaboration Platforms for At-Home Workers
Microsoft's collaboration products are tightly integrated with Microsoft's popular Office families, providing a powerful ecosystem of applications that deliver a cohesive user interface for sharing data and ideas across a corporate network and on a broad selection of endpoint computers. Progent has provided online consulting services for Microsoft SharePoint and Exchange since their original publication and can assist businesses to configure these flagship collaboration products to optimize the effectiveness of your at-home workers.
SharePoint utilizes web sites to promote collaboration and knowledge delivery by providing policy-based delivery of content, business processes, and tools for searching through company-wide business data. SharePoint allows you to create secure portals that permits at-home workforce to see and update aggregated corporate intelligence by means of Wikis, Blogs, social sites, and Web Parts (Widgets). For details about Progent's SharePoint support services, go to SharePoint configuration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange expertise, refer to planning and configuration consulting for Microsoft Exchange.
OneDrive is Microsoft’s collaborative cloud-based file hosting and synchronization service, comparable to GoogleDrive. Remote users can save files to OneDrive, and colleagues anywhere can retrieve them securely through a browser. Provided with Office 365, OneDrive enables remote employees to jointly author documents. Revisions made offline are synced when you reconnect to the Internet. For details about Progent's consulting expertise for OneDrive, see Onedrive integration consulting.
Cloud Integration Services for Telecommuters
Progent can provide advanced online support for helping businesses to build, maintain and repair cohesive network models that incorporate physical data centers, telecommuters, branches, plus public cloud services. Progent can provide expertise for all modes of cloud service delivery including Infrastructure as a Service, Platform as a Service, and Software as a Service (SaaS). Progent can help telecommuters fix issues with public cloud connectivity, identity, and security.
Azure is a leading platform for cloud software and services that allows you to utilize IT infrastructure, servers, and critical applications running on Microsoft's extensive cloud. Microsoft Azure offers more than one hundred services services such as the ability to host Windows and Linux-based VMs, on-demand cloud storage, messaging, app development with Visual Studio, and data protection. Progent can help your organization to deploy VMs on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, streamline identity control with Azure Active Directory, and plan backup and recovery systems with Azure Backup. Progent can also show you how to establish protected connections to Azure for remote workers by setting up and troubleshooting firewalls and VPN IPsec tunnels. To find out about Progent's consulting services for Microsoft Azure, see Azure expertise.
Office 365, rebranded Microsoft 365, is Microsoft's growing suite of client productivity software and cloud services offered by subscription. Office applications and cloud services are marketed in a variety of bundles designed for users ranging from individuals and households to major enterprises. Progent can provide fast and easy online contact with experts familiar with Office 365-compatible endpoint devices running Windows, Mac, iOS, and Google Android technology. Progent's experts can assist your business to assess the various subscription plans available for Microsoft 365 and deploy 365 applications for your remote workers in a way that delivers top business value. To learn about Progent's consulting expertise for Microsoft Office 365, see Office 365 integration services.
Office 365 Exchange Online is one of the most widely used applications in Azure-hosted Microsoft 365 product line. Exchange Online provides the advantages of reduced costs for physical infrastructure, simplified management, dynamic scaling, high availability, and other advantages inherent with cloud computing. Microsoft has engineered Exchange Online to operate smoothly with local Exchange environments, allowing you to create hybrid cloud/onsite networks. Progent's Exchange consultants are available for occasional assistance to guide you through challenging IT bottlenecks and can also provide comprehensive project management outsourcing to ensure your telecommuters have easy and safe access to your Microsoft 365 Exchange Online deployment. For information Progent's support services for Microsoft 365 Exchange Online, go to Office 365 Exchange Online integration and troubleshooting expertise.
Amazon Web Services (AWS) is a trailblazer in the public cloud market and is the industry's top provider of cloud-based services. Progent offers quick and economical online access to cloud connectivity experts who can assist your business to plan, implement, manage, and debug hybrid IT networks that integrate Amazon AWS cloud-based services with on-premises data centers and with other popular cloud platforms like Azure. Progent also offers access to Cisco-certified CCIE networking experts to help you to build a high-availability network model to make sure your employees have a consistent computing environment regardless of whether they are working from your headquarters, a branch office, at home, or on the road. For details about Progent's consulting services for Amazon AWS, see Amazon AWS consulting expertise.
Google Cloud Platform is a leading set of cloud services that provides Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco experts can help your organization to expand your existing IT assets with the Google Cloud Platform, and Progent's DBA consultants can help you make your critical applications cloud ready so your at-home workers can benefit fully from Google Cloud services. Progent can help you to set up virtual machines on Google Cloud Compute Engine, design a cost-effective storage system with Google Cloud Storage, and streamline identity control for telecommuters with Google Cloud Identity services. Progent's experts can also help you to use GCP's management tools to administer and monitor your GCP ecosystem. To find out, go to Google Cloud Platform consulting expertise.
Help Desk Services for Telecommuters
A fast, company-wide transition to a telecommuter business model, which could be activated by an epidemic or as an element of a disaster recovery/business continuity plan, can overwhelm even a well-staffed internal Help Desk. Progent's Call Center services allow businesses to outsource or supplement their Call Center by using Progent's online Technical Response Center team.
- Progent's Standard Support Desk services leverage Progent's nationwide network of remote technical support specialists along with world-class trouble ticketing and follow-up software to offer an affordable, modern Help Desk Call Center. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all facets of online Level 1 desktop technical support from initial service requests to trouble ticket generation, screen sharing, issue resolution, and reporting. A browser-based User's Service Portal allows from-home workers to monitor or edit the status of their active trouble tickets, enter details, and append screenshots or attachments. Desktop support services are provided at a substantial discount off Progent's ordinary Level 1 desktop support rates, and Progent offers optional rapid escalation to Level 2 and Level 3 support experts to deal with advanced problems. For more information, see Progent's Standard Helpdesk Services outsourcing for small businesses.
- Progent's Help Desk Call Center Augmentation Service enables you to expand your existing Call Center staff by splitting delivery of Call Center services seamlessly between your in-house IT support organization and Progent's extensive pool of desktop support engineers and subject matter specialists. Progent's co-managed Help Desk service uses a collective support solution based on the leading professional services automation (PSA) tool for handling help requests and ticketing, assigning ownership, monitoring progress, and producing management reports. To learn how Progent's Help Desk Call Center Augmentation Services can help your business to deliver world-class technical support to your from-home workers, visit Progent's Call Center supplementation Services.
Security and Compliance for At-Home Workers
At-home workers often use their own computing devices and work in an unsecured area. This increases their vulnerability to cyber attacks and calls for judicious use of security appliances, remote monitoring, and the creation of policies that adhere to leading practices. Progent's veteran roster of certified data security professionals can assist you to plan, deploy and manage a modern security solution that protects sensitive information in networks that incorporate telecommuters.
- Firewalls enable companies to create a network that can be safely utilized by on-premises users and by an at-home workforce, mobile workers, vendors, clients, and other stakeholders. Modern firewall devices permit you to configure and control appropriate access rights to different groups of users and to expand your network and modify your security as your business evolves and as network attacks grow increasingly sophisticated. Progent works with both new and older firewall devices from all major manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To learn more about Progent's firewall configuration expertise, refer to firewall support services.
- Remote Endpoint Security Monitoring makes it easy to track the various devices utilized by teleworkers and either reject or identify and mitigate the latest cyber attacks like ransomware. With ProSight Active Security Monitoring (ASM) services, a lightweight software agent is put on each protected endpoint, monitoring all activity and using advanced machine learning and full execution context to identify zero-day threats before they can spread. When a cyberattack is discovered, ProSight Active Security Monitoring instantly isolates the targeted endpoint from the corporate network to quarantine the malware. Since the ProSight ASM software agent is self-contained, endpoints remain protected even when they are not connected to the Internet. For more information about ProSight Active Security Monitoring, go to remote endpoint monitoring for remote workers.
- Security Audits can assess the exposure of your information system to all classes of outside and internal security threats for a network that includes telecommuters. Progent can deploy online, automated security inventory software for rapidly and economically detecting a wide variety of security weaknesses that can be found over the Internet. Progent's endpoint security assessment consulting services, which can be managed by security professionals with top certifications such as CISM, ISSAP, and GIAC, can assist you to audit your procedures and governance policies and review your IT architecture to enable you to implement the highest level of security for your remote workers.
Data Protection Solutions for At-Home Workers
Data Protection involves backing up and restoring vital data so as to prevent data loss and reduce restoration time and effort in case of storage system problems resulting from equipment breakdowns, programming glitches, human error, malware, or other causes. Reliable data protection strategies can be especially difficult to design and maintain in hybrid environments that combine private data centers, public clouds, and at-home workers.
- Backup/Recovery solutions for teleworkers must cover multiple kinds of user-owned endpoint devices. Progent can provide fast remote access to consultants familiar with a wide range of platforms for backing up Microsoft Windows, Apple and Linux/UNIX powered servers and desktops as well as notebooks, iOS and Android tablets and smartphones. Popular backup/restore products maintained by Progent's backup/recovery consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To back up resources spread throughout a hybrid network, Progent can provide ProSight Data Protection Services, a managed backup/recovery subscription service that utilizes cloud storage and features granular recovery and unified management.
- Disaster Recovery/Business Continuity (DR/BC) plans typically envision scenarios that require a temporary switch to a work-at-home environment. Progent's senior disaster recovery planning experts and business continuity consultants can assist your business to create, document and validate a DR/BC plan that includes the process of switching to telecommuting.
Unified Management for Remote Workers
Microsoft has renamed and rebundled its endpoint management platforms under the title Endpoint Manager, which includes Intune for cloud management of remote endpoints and Configuration Manager for managing local computers. Microsoft Endpoint Manager features a unified solution for protecting corporate information by controlling local, mobile, and home-based endpoint devices.
Intune
Intune is part of Microsoft's Endpoint Management suite that also features Microsoft Configuration Manager. Intune is a cloud service for managing and protecting remote devices and software. Managed endpoint devices can be personally owned or company owned. Network administrators managing the endpoint computers of at-home workers can utilize Intune to provision and authenticate applications on devices, push updates and certificates, configure rules for permission to access data and resources, manage passwords, create VPN connections, determine how telecommuters share data, set up threat protection, ensure security compliance, and delete corporate data from missing, stolen or decommissioned endpoint devices. Intune can be used with iOS, Android, Windows, and macOS/OS X devices. To find out about Microsoft Intune and to find out how Progent can assist your company to use this platform to manage the devices of your telecommuters, visit Intune telecommuter device management experts.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized MDM platform that allows network administrators to keep remote endpoints up to date and secure. Workspace ONE incorporates VMware AirWatch technology for centralized endpoint administration combined with VMware's Horizon virtual application delivery platform for authorization control, application management, and setup management of endpoint computers. Workspace ONE runs with devices based on Windows 10, macOS, iOS, Google Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-site deployment through a one-time purchase. Top features of VMware Workspace ONE include fast remote provisioning of new notebooks, quick onboarding of new employees, policy setting and enforcement for all classes of endpoints, unifies management reporting and performance analytics, email encryption, and seamless integration with Microsoft applications and cloud products. For details about Progent's support for VMware Workspace ONE, go to VMware Workspace ONE mobile endpoint management consultants.
Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing an efficient telecommuter solution for your The Woodlands, Texas company, call
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24/7/365 CCDP Certified Nexus 5000 Switch Technical Support
Nexus Switch Technical Support Services
Nexus series switches are intended to provide the throughput, scale, uptime, cloud readiness, density, data protection and manageability required to function as the heart of an enterprise data center. Progent's Cisco-certified Nexus switch consultants are available to provide remote and on-premises consulting and troubleshooting services to assist your IT staff to create an optimal network topology, build test systems to validate your network design, install and configure Nexus switches, create and enforce effective policies, run security and compliance tests, set up proactive monitoring and alert systems, consolidate resources by means of virtualization technologies, troubleshoot switching and routing problems, maximize system performance, plan for expected growth, and set up the powerful high-availability (HA) capabilities available for Nexus switches. Progent can also assist you to migrate non-disruptively from legacy Nexus models or Cisco Catalyst switches to current Nexus platforms.
Consulting Services Internet Security and Acceleration Server
Microsoft Firewall Configuration
Progent’s Microsoft certified consultants provide small and medium sized businesses expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers contain an advanced application-layer aware firewall that can protect your IT system from attack by external and inside threats. Forefront Threat Management Gateway and ISA Server perform thorough inspection of Internet protocols such as HTTP, which enables these security platforms to detect many attacks that can get by traditional firewalls. The integrated firewall and VPN architecture of Forefront TMG and ISA Server permit stateful filtering and inspection of all VPN streams. ISA Servers are the centerpiece of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you strengthen your IT security through experienced planning and integration of Forefront TMG and ISA Servers. Progent's Microsoft engineers can help you to configure Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or migrate smoothly from ISA Server environments to Microsoft Forefront TMG.
Meraki MR42 Access Point Remote Support
Meraki MR62 Access Point Computer Consultant
Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to design, set up, administer and debug Cisco's Meraki-based Wi-Fi networks for deployments ranging from a branch office to a campus or a nationwide enterprise. Progent can also help clients to integrate other Cisco devices for unified management.
Remote Consulting Cisco Firepower URL Filtering
Consultant Services Firepower
Cisco's Firepower Next Generation Firewalls provide a major performance boost over Cisco's popular ASA 5500-X security appliances and offer centralized management and automation of advanced security capabilities like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can assist you to plan and carry out an efficient upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower firewalls with Cisco's subscription-based security services to build and centrally manage IT ecosystems that span local offices, data centers, and cloud resources.
Remote Monitoring and Reporting IT Consultants
Microsoft Operations Manager IT Consultant
Progent's Microsoft-certified consultants have more than 10 years of experience designing, implementing, enhancing and fixing System Center Operations Manager environments and offer companies of all sizes expert remote or onsite consulting support for Microsoft SCOM 2012. Progent can help you to plan an architecture for Microsoft SCOM 2012 servers that delivers the performance and availability required to monitor your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent can also help you to install and set up System Center 2012 Operations Manager management packs according to best practices for monitoring network infrastructure and Microsoft and 3rd-party applications and services. In addition, Progent can provide fast remote or on-premises technical support to help you to remediate serious issues uncovered by Microsoft SCOM 2012.
Server Management IT Services
Mission Critical IT Applications Help and Support
Server proliferation wreaks havoc on network budgets and administrative resources. Server reduction via a virtual architecture promises lower TCO of hardware and faster ROI, more efficient utilization of physical computers, streamlined operations, increased network availability, and easier management. Common usage scenarios for virtual machines are resource consolidation, low-cost hosts for mission-critical legacy applications running on obsolete operating systems, and inexpensive quarantine of program development or evaluation environments from production systems.
SCCM 2007 Device Management Computer Engineer
SCCM 2007 Mobile Device Management Computer Consultant
Progent's Microsoft-certified consultants can assist your business to maintain System Center 2007 Configuration Manager to simplify operations, enhance security and compliance, and increase productivity by making sure that critical applications are always up to date, managing licensing, and reporting usage patterns to help you make informed buying choices. Once you are ready to upgrade your SCCM 2007 change management solution, Progent can help you to plan and carry out an efficient move to System Center 2012 Configuration Manager.
Microsoft Exchange 2003 Troubleshooting
Microsoft Exchange 2003 Network Engineer
Progent's Microsoft-certified engineers offer technical support and IT consulting expertise for Exchange Server 2003, Windows 2003 Server, and for the entire family of Microsoft server platforms. Progent's migration, configuration, management, and troubleshooting expertise for Microsoft Exchange 2003 Server include planning, deployment, documentation, local and remote technical support, Help Desk outsourcing, expert security consulting, and comprehensive IT outsourcing.
Juniper SA2500 SSL VPN Computer Security
Juniper SA700 SSL VPN Evaluation
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Trainer Live Online Office Word
Online Power BI Training Technical Support Organization
Progent's webinars provide small companies the affordability, ease, and versatility of web-based seminars plus the effective pedagogic techniques of expert teachers who employ the latest technology to emulate real-time, participatory classes. Progent offers webinar education for key desktop applications including components of Microsoft Office suite such as Microsoft Office Excel, Word, Access, and Visio: MS Dynamics business accounting and management information software such as Microsoft Dynamics GP; plus other leading desktop applications like Photoshop, Acrobat Writer, and Crystal Reports.
DoubleTake Carbonite Replication Support Services
Double-Take Replication IT Services
DoubleTake/Carbonite Software publishes a selection of tools intended to provide small businesses a variety of cost-effective alternatives for replicating and restoring vital applications including Exchange, SQL Server, RIM Blackberry, and Microsoft SharePoint. Progent’s disaster recovery planning experts have in-depth backgrounds incorporating DoubleTake/Carbonite products into small business information systems to create a high state of availability and disaster recovery readiness at an affordable cost.
Expert Microsoft Certified MRP Programming Company
Technology Consulting Services Retail Management System
Progent can provide you with experts who can modify your Microsoft Dynamics ERP, MRP, and accounting system applications to match your particular company needs. Progent’s Microsoft-certified consultants offer expertise in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management System. Progent also offers custom e-Commerce integration services for secure, company-wide information sharing plus interfacing with Customer Relationship Management products.
ISA 2004 Server Online Consulting
Microsoft ISA 2004 Server Network Consultant
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive backgrounds developing Microsoft-based security designs for IT networks with many locations, mobile workers, and mission-critical eCommerce applications. A Progent ISA Server consultant is ready to help your small business plan and implement a configuration of ISA Server 2004 that meets your information security needs without limiting your network.
MOM 2000 Example Application
MOM 2005 Example Application
Before Progent’s Microsoft Operations Manager solution, system problems were approached reactively, after workers complained about them. With the benefit of proactive, computer generated warnings and trend analyses sent by MOM, Progent can now anticipate server problems before they grow to be critical enough to disrupt network uptime. Thanks to MOM, Progent can deal with looming problems before customers suspect that the problems are there. Progent offers help for MOM 2005 and Microsoft Operations Manager 2000 to offer small business IT systems enterprise-class reliability, security and productivity.
Microsoft Expert Technology Consulting Services System Center 2012 Operations Manager
Emergency SCOM 2012 R2 Support Services
Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, deploying, enhancing and fixing SCOM solutions and can provide organizations of any size advanced remote or on-premises consulting services for Microsoft SCOM 2012. Progent can help your company to plan a topology for System Center 2012 Operations Manager servers that provides the performance and resilience required to watch over your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to import and set up Microsoft SCOM 2012 management packs according to industry best practices for monitoring network fabric and Microsoft and 3rd-party apps and services. Also, Progent can deliver fast online or on-premises troubleshooting to help you to remediate critical issues uncovered by System Center 2012 Operations Manager.
IT Consultant Datacenter Monitoring
SCOM 2012 Management Packs Integration
Progent's Microsoft-certified consulting experts have over 10 years of experience planning, implementing, optimizing and repairing SCOM solutions and offer organizations of any size expert online or onsite consulting support for SCOM 2012. Progent can assist you to design an architecture for SCOM 2012 servers that provides the performance and resilience needed to watch over your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to import and customize Microsoft SCOM 2012 management packs according to industry best practices for tracking network infrastructure and Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive online or onsite technical support to help you to fix critical problems uncovered by SCOM 2012.
Microsoft Certified Partner Windows 10 Management Configuration
Engineers Microsoft Windows 10 SCCM
Progent's Microsoft-certified consulting experts can help businesses of all sizes to evaluate Windows 10 or to migrate to Windows 10 from an earlier release of Windows. Remote and on-premises assessment and upgrade support for Microsoft Windows 10 offered by Progent include ROI estimates, project supervision, compatibility testing, test lab systems, virtualization architecture, Cloud solutions, mobile device management, teleworker access, data and identity security, automated deployment and management, infrastructure design, Wi-Fi support, business continuity planning, group and personal training for network management personnel and end users, and post-migration consulting support.
Award Winning Consult Infor SyteLine CloudSuite Accounts Payable
Infor SyteLine CloudSuite Document Automation Consult
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that embodies more than 25 years of experience helping manufacturing, distribution and service companies to simplify complex supply chains and streamline critical business processes to bring products to market fast and adhere to customer commitments consistently. Progent can provide the expertise of an ERP consultant with over two decades of background with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or onsite services that can range from occasional guidance to end-to-end solution planning and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, application development, Configure/Price/ Quote, web site integration, debugging, ETL, Excel and SQL integration, disaster recovery planning, and DBA services.
Windows Server 2012R2 Multitenancy Troubleshooting
Top Ranked Windows Server 2012R2 Private Cloud Online Troubleshooting
Progent's certified professionals can assist you to assess the advantages of Windows Server 2012 R2 for your organization, develop pilot systems and migration strategies, tune your network infrastructure for local, multi-location, cloud-based, and partial-cloud environments, train your IT management team, develop an enterprise-wide security plan, automate network management, help with creating applications, and build and validate a disaster recovery/business continuity plan.
Windows Hyper-V 2016 Management Online Consulting
Windows Hyper-V 2016 Private Cloud Consulting Services
Hyper-V 2016 utilizes key features initially developed for and proven on Azure, among the world's biggest public clouds. This dramatically improves the suitability of the Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by improving data security, uptime, expandability, manageability, dependability and recoverability. Progent’s Microsoft-certified consultants can assist you to evaluate the benefits of Hyper-V 2016 for your organization, set up pilot environments to verify the ability of Hyper-V 2016 to run your vital applications, plan a cost-effective network architecture for a cloud-based or hybrid deployment, develop and execute a smooth upgrade plan, train your IT management and support personnel, and provide ongoing consulting and debugging services to ensure that your Hyper-V 2016 investment gives you the highest possible business value.
Expert Microsoft Certified SSAS Design
Development Firms Power Query
Progent offers remote and onsite consulting to help you with any facet of BI reporting ranging from troubleshooting or modernizing applications to planning and deploying a comprehensive business intelligence environment. Progent's management reporting experts can help your company to maintain your existing reporting system, help you to migrate reports from a discontinued reporting platform to a modern solution, and deliver custom online training tailored to your individual requirements. Progent’s management reporting and analytics professionals can provide expertise in the leading BI reporting platforms including Microsoft's SQL Server BI stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins including Power Pivot, Power Query and Power View, and Report Builder.
Android Security Consulting Services
VMware Security On-site Support
ProSight Enhanced Security Protection (ESP) services offer ultra-affordable in-depth security for physical servers and virtual machines, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alerts, endpoint control, and web filtering via leading-edge tools packaged within one agent managed from a single control. Progent's data protection and virtualization experts can assist your business to plan and implement a ProSight ESP deployment that addresses your organization's specific needs and that allows you prove compliance with legal and industry information protection standards. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that call for urgent attention. Progent can also assist you to install and test a backup and restore solution like ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack such as ransomware.
24/7/365 SharePoint Server 2010 Support
24x7 Network Consultant Microsoft SharePoint Server 2010
Progent's Microsoft consultants can provide cost-effective online technical support and development services to assist your business to design, implement, administer, and maintain SharePoint 2010 environments that can feature web sites able to function as intranets, extranets, document management tools, wikis, data warehouses, business analytics, enterprise search engines, workflows, and other tools to support and enhance information sharing. Progent can help you integrate SharePoint 2010 with Microsoft SQL Server and with other databases as well as with Microsoft's popular desktop applications like Excel, Word, PowerPoint, and Visio. Progent can assist your business to migrate from previous versions of SharePoint or move a multi-vendor mix of web applications into a consolidated and easy-to-manage SharePoint 2010 environment.
Online Troubleshooting Intune Company Portal
Microsoft Intune Migration Specialist
Progent's Intune consultants can assist your organization to assess the strategic value of utilizing Intune for administering your web-facing mobile computers including laptops, phones, and tablets powered by Windows, Apple iOS, and Google Android. Progent's Intune consultants can help you to configure security policies, plan and deploy pilot systems to evaluate the benefits of Intune for your environment, deploy Intune across your IT ecosystem, combine Intune with SCCM for unified change management, and provide ongoing support for your Intune solution.
Exchange 2013 Project Planning Technical Consultant
Exchange 2013 Upgrade Online Support Services
Exchange Server 2013 includes significant enhancements to the capabilities of its predecessor Exchange Server 2010 and introduces important new features plus a revamped structure. These improvements affect vital IT areas including manageability, availability, security, cost of ownership, collaboration, extensibility, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to evaluate the potential business benefits of migrating to Exchange Server 2013, design an efficient test and deployment plan, and train your IT staff to maintain your Microsoft Exchange 2013 solution. Progent also offers affordable remote consulting and support and management for Exchange Server 2013.
Macintosh Virus Recovery Online Help
Apple Macintosh Security Audits Computer Consultant
Progent's CISM-certified security staff can help you protect your Mac network through professional services such as performing security tests, recovery from virus and denial of service attacks, setting up firewalls, integrating secure off-site and mobile connectivity, installing automated software for defense against viruses, spam, and malware, and creating a comprehensive security plan adapted for the specific objectives of your corporate network.
Operations Manager Case Study
MOM 2005 Example Application
Before Progent’s Microsoft Operations Manager solution, system problems were approached reactively, after users were impacted by them. With the benefit of proactive, automated warnings and trend reports created by MOM, Progent is now able to fix server issues before they grow to be serious enough to impact network availability. Because of MOM, Progent can resolve potential problems before clients are aware that the problems are there. Progent has expertise with Microsoft Operations Manager 2005 and MOM 2000 to deliver small company IT systems enterprise-class availability, security and performance.
IT Consulting Apple macOS and Windows
Open Now Apple Mac and Windows coexistence On-site Technical Support
Progent's support experts in Apple OS X and Microsoft Windows technology can help you combine Apple Macintosh and Windows systems into cohesive networks with full sharing and collaboration support. Enabling productive co-existence among a variety of servers and workstations powered by Mac OS and Windows requires extensive knowledge of and experience with Apple Macintosh and Microsoft technology. Progent's background in Windows and Apple service makes it possible to provide expert support to businesses that rely on these platforms to maintain their strategic edge. Progent can also assist your business to integrate Apple's iPhones and iPads with your Windows network.
Application Monitoring Network Consulting
Support and Integration Network Monitoring
Remote 24x7 monitoring, proactive alerts, and periodic analytical reporting are crucial to preserving the health of your network and avoiding unnecessary and expensive disruptions. Remote Monitoring and Management (RMM) technology has advanced to the point that businesses of all sizes can afford a level of network stability that was previously reserved for large enterprises. Progent can provide several Remote Monitoring and Management (RMM) solutions available as low-cost services designed to assist you to detect and resolve a most network issues before they get big enough to impact your business.
Consultant Services Small Business Access Points
24x7x365 Small Business WAP300 AP Engineer
Cisco's Small Business 100, 300 and 500 series of wireless access points are Linux-powered units engineered as entry-level Wi-Fi APs for small offices. Progent's Cisco CCIE Wi-Fi network infrastructure consultants can provide online or onsite integration and debugging services to help your organization to plan, implement, upgrade, tune, manage and debug Cisco Small Business wireless access point deployments of any size or topology.
Microsoft SQL Server Technology Consulting
SQL Server Replication Specialist
SQL Server 2005 offers indispensable, familiar tools to IT experts and information workers, lessening the difficulty of designing, deploying, managing, and accessing enterprise data and database programs in environments ranging from mobile devices to corporate information systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 call for a network consultant with hands-on experience and wide knowledge in designing and building data-driven, end-to-end business IT solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft technology, ensures you success in designing, deploying and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
Lync Server 2013 IM Specialists
Lync Server 2013 PSTN Gateway Consulting
Lync Server 2013, now called Skype for Business, enables organizations of any size to build a manageable and protected communications environment that permits the modern BYOD computing model with instant messaging, presence, web meetings with app sharing, and both IP and PSTN telephony enabled for a broad range of stationary PCs and handheld endpoints. Progent's certified Lync Server 2013 consultants and system integrators can help you to evaluate the advantages of Lync Server 2013, design an in-house, cloud-based (via Microsoft Lync Online) or hybrid topology suitable for your present and long-term goals, deploy Lync 2013 in a way that expedites your ROI, and provide live online and on-premises training to your management team and end users. Progent has in-depth expertise in critical pieces of a Lync Server 2013 solution that include Windows Server, SQL Server Express and Exchange, and Progent can help you to combine Lync 2013 with key Office and Office 365 applications including Outlook clients and PowerPoint.
SCCM 2012 Site Hierarchy Design Support and Integration
SCCM 2012 Site Hierarchy Design Help and Support
Progent's Microsoft-certified consultants can assist you to plan for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade efficiently to Configuration Manager 2012 from a legacy change management platform or assist you to modify your current SCCM 2012 environment to accommodate your evolving business needs. Also, Progent can help you to build an infrastructure that takes full advantage of SCCM by delivering expertise with associated Microsoft technologies including Active Directory Domain Services, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).
Citrix Disaster Recovery IT Consultants
Citrix Essentials for Hyper-V Engineers
Progent's Citrix experts can assist you to evaluate the strategic value of the various editions of Citrix Essentials for Hyper-V, assist you to use Citrix management tools with your Hyper-V environment, and show you how to use Citrix Essentials for Hyper-V to improve the performance, availability, flexibility, and recoverability of your virtualized network while reducing the cost of resources and support and streamlining management processes.
Amazon MWS development Development Company
Cisco and Microsoft Certified Amazon MWS integration training Developer Firm
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales activities including listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales, vendors can expand their market, lower their operating costs, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and get to market quickly.
Exchange 2013 Disk Availability Group Professionals
Exchange 2013 Consultant Services
Exchange 2013 incorporates major enhancements to the capabilities of Microsoft Exchange Server 2010 and delivers powerful new features plus a revamped structure. These improvements favorably impact key facets of IT such as ease of administration, high availability (HA), security, operational costs, collaboration, scalability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you evaluate the potential advantages of upgrading to Exchange Server 2013, create an efficient validation and deployment strategy, and train your IT team to manage your Microsoft Exchange Server 2013 environment. Progent also offers affordable online support and management for Exchange Server 2013.
wireless controller Support Services
2500 Wireless Controller Computer Consultant
Progent's certified Wi-Fi experts can assist your organization to assess the advantages of adopting Cisco wireless controllers to manage Wi-Fi networks of any scale. Progent can assist you to maintain and troubleshoot your existing Wi-Fi network or help you design and implement an efficient migration from earlier generation wireless controllers to current models.
Microsoft Computer Consultants SCCM 2007 Policy Settings
SCCM 2007 Migration Consultant
Progent's Microsoft-certified consultants can help your business to maintain Microsoft System Center 2007 Configuration Manager to simplify administration, enhance compliance, and increase worker output by making sure that critical applications are always up to date, tracking product licenses, and reporting resource usage patterns to help you make informed purchasing decisions. When your organization is ready to update your SCCM 2007 device management solution, Progent can assist you to prepare for and carry out an efficient move to SCCM 2012.
Planning Phase: Design and Architecture Proposals Computer Outsourcing Consultants
Network Solutions Developing Phase: Pilots
When conducting IT projects for corporate customers, Progent follows a structured methodology driven by defined milestones in order to meet financial, timing and technical goals while reducing business disruption. Progent's Enterprise Services Methodology follows accepted project management procedures derived from the best practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture proposals, pilots, design tuning, and professional implementation. All facets are documented to provide a comprehensive summary of IT services performed and to assist in ongoing system support.
SQL Server 2008 Outsourcing
Microsoft Certified Partner SQL Server 2008 Support and Setup
Progent’s Microsoft certified consultants can provide small and mid-sized companies expert Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, web-ready database and data analysis platform that opens the door to the rapid creation of advanced business programs that offer your business a competitive edge. SQL Server provides core support for XML and the ability to query over the Internet and outside the corporate firewall. In addition to offering consulting, maintenance and troubleshooting services, Progent’s SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your information network. Progent can also help you upgrade from older editions of Microsoft SQL Server to Microsoft SQL Server 2005.
Online Technical Support Outlook autodiscover
Top Rated Consulting Services Office 365 IDFix
Microsoft supports seamless hybrid ecosystems that combine Office 365 Exchange Online and local Exchange systems. This allows you to have some Exchange mailboxes located on your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consultants can help you with any phase of planning, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can deliver as-needed expertise to help you through challenging technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is completed on schedule and on budget.
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