Expanding your telecommuter workforce can have a major impact on network infrastructure, security/compliance, and company processes. Progent has two decades of background assisting SMBs to plan, configure, administer, tune, and debug IT networks that incorporate work-from-home employees. Progent can help your Spokane company to pick the appropriate tools and follow best practices in creating and operating a secure virtual ecosystem for teleworkers that promotes teamwork and delivers top business value. Progent can provide services that go from on demand guidance for helping you over occasional IT roadblocks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can help Spokane, Washington organizations to with any facet of building a high-performing work-at-home ecosystem by delivering network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, cloud integration, Help Desk augmentation, data security, data protection solutions, and unified management.

Security for At-Home Workers
Remote workers often run their own computing devices and work in an unsecured area. This increases their vulnerability to cyber attacks and requires judicious use of firewalls, remote endpoint monitoring, and the creation of policies that follow best practices. Progent's veteran roster of certified data security experts can help your company to design, deploy and manage a compliant cybersecurity solution that protects critical information in networks that include teleworkers.

  • Firewalls enable companies to create a network that can be safely accessed by on-premises users as well as by teleworkers, mobile workers, suppliers, customers, and the public. Next-generation firewall appliances allow you to configure and manage different permissions to different groups of users and to expand your IT network and adjust your security as your company evolves and as network attacks grow more sophisticated. Progent works with both current and older security devices from all leading vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To learn more about Progent's firewall configuration services, visit firewall support expertise.
  • Online Endpoint Monitoring makes it easy to track the disparate devices utilized by an at-home workforce and either reject or spot and mitigate the latest threats such as ransomware. With ProSight Active Security Monitoring (ASM) services, a small-footprint software agent is put on each secured endpoint device, monitoring all activity and utilizing state-of-the-art AI technology to detect new threats at inception. When an attack is spotted, ProSight Active Security Monitoring instantly disconnects the impacted endpoint from the corporate network to quarantine the threat. Because the ProSight Active Security Monitoring software agent is autonomous, endpoints stay secure even when they are offline. For more information about ProSight Active Security Monitoring, refer to remote endpoint monitoring for remote workers.
  • Security Audits can evaluate the exposure of your network to all classes of external and local security attacks for an environment that includes teleworkers. Progent can run remote, automated cybersecurity inventory scanning for quickly and economically uncovering a broad range of security holes that can be surfaced via the Internet. Progent's endpoint security audit experts, which can be provided by security experts with top credentials including CISM, ISSAP, and GIAC, can help your company to audit your operations and governance policies and assess your network architecture to allow you to implement the highest level of protection for your telecommuters.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing a productive work-from-home environment for your Spokane, Washington company, phone 1-800-993-9400 or visit Contact Progent.

An index of content::

  • 24-7 Microsoft LCS Server Consult Live Communications Server 2007 Consultancy
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    ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and protect information about your network infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be warned about impending expirations of SSLs or warranties. By cleaning up and organizing your IT documentation, you can eliminate as much as half of the time thrown away searching for vital information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents related to managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether youíre planning enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you require when you need it.

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    Progent's Microsoft-certified experts can provide a variety of IT outsourcing and co-sourcing services to assist organizations of any size to install, manage, and troubleshoot IT systems that include workstations, laptops, tablets, or smartphones based on Microsoft Windows 8.1. For enterprises, Progent's senior project management consultants can help create testing labs to assess Microsoft Windows 8.1 and plan and manage Windows 8.1 deployment plans following industry best practices.

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    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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    Progent's Microsoft certified support team can show you how to design and implement a smooth in-place Exchange Server 2007 migration strategy that minimizes network disruption, reduces long-term support demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multi-server or multi-site upgrades, Progent has the experience to finish your move rapidly and affordably. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and consulting offerings include assistance with the configuration of third-party add-ons to Microsoft Exchange 2007 Server and the design of unified messaging solutions based on Exchange 2007 Server.

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    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized organizations to diagram, track, reconfigure and debug their connectivity hardware like routers and switches, firewalls, and access points as well as servers, printers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network diagrams are kept updated, captures and manages the configuration information of almost all devices connected to your network, tracks performance, and sends alerts when issues are detected. By automating complex management and troubleshooting activities, WAN Watch can knock hours off common tasks such as network mapping, expanding your network, locating appliances that need critical updates, or identifying the cause of performance bottlenecks.

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    MCSE Expert Certified SQL Server 2016 Express On-site Support

    SQL Server 2016 introduces major enhancements in performance, scale, security and compliance, availability, BOYD support, and integrated business intelligence. New features include PolyBase for processing relational and non-relational databases simultaneously for data warehousing, Hadoop integration, Row-level Security, Mobile Report Publisher, and centralized management of on-premises and cloud-resident operations and services. Progent's Microsoft-certified consultants can deliver remote and onsite expertise to help organizations of all sizes to configure, manage or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other core Microsoft platforms including Windows Server, Exchange, SharePoint Server, Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).

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    Progent's Solaris platform support experts offer small companies and software developers help with administering and supporting Solaris environments that run with Microsoft-based technology. Progent offers your organization contact with Sun Solaris consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISM certification. This broad array of experience offers you a convenient single source to show you how to build and maintain a protected and reliable cross-platform connectivity and communications solution that supports Solaris and Microsoft interoperability by combining MS Windows with popular versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or major Linux variations including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.

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  • Virtual Server Consulting Services
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    Microsoft has made a strong effort to enable seamless hybrid environments that combine Office 365 Exchange Online and local Exchange deployments. This allows you to have some Exchange mailboxes hosted on your on-premises datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can assist you with any phase of designing, integrating and troubleshooting your hybrid Office 365 Exchange Online solution. Progent's Exchange specialists can provide occasional support to help you through stubborn technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is successfully completed on schedule and on budget.

  • Emergency Consultant Services System Center Operations Manager Microsoft Expert Remote Monitoring and Reporting Online Consulting
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  • Consulting SCDPM 2012 Security
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    Progent's Microsoft-certified consultants can provide online or onsite support to help organizations of all sizes to plan, implement, administer, and troubleshoot a backup system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to migrate from earlier releases of Data Protection Manager or from a different backup/recovery platform, and Progent can integrate your Data Protection Manager deployment for on premises, cloud-based, or hybrid datacenters. Progent offers as-needed help for fixing especially stubborn problems, or full project management support. Progent's consultants can also help you to design SCDPM 2012 into an enterprise-class disaster recovery strategy.

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    Progent offers access to the affordable support of remote Internet connectivity consultants to help your company to evaluate or enhance your Internet services so your Internet connectivity solution matches your business requirements. Services available from Progent's engineers include assessment of your current bandwidth utilization, vendor and service plan analysis and ordering, network provisioning, and managing a smooth switchover to a different carrier and/or service arrangement. Provisioning can include enhancing existing routers and switches and configuring new ones, implementing firewalls, and designing fault-tolerant BGP architectures.

  • MCSE Expert Certified Consultancies Midsized Business Small Business Information Technology Support
  • Mac Train Mac Office Entourage Train
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    Progent has more than a decade of experience integrating, maintaining and troubleshooting the core platforms included with System Center and can help your organization to plan, deploy, manage, and fix your System Center solution to maximize the uptime and responsiveness of your critical IT resources across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-based datacenters. Progent's consultants can assist your organization to upgrade to the latest version of System Center from an earlier one or from another IT management platform to deliver the advantages of enterprise-class deployment, management automation, security and compliance, plus datacenter and critical application availability and performance monitoring.

  • Microsoft Certified Partner Extended Call Center Online Help Shared Help Desk Remote Support Services
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  • Microsoft Forefront TMG 2010 Support Immediate Forefront Network Inspection System Integration
  • Microsoft Project Server Reporting Specialists Microsoft Project Server 2013 Application Consulting
  • Microsoft Sharepoint Server 2010 Computer Network Service Company Microsoft SQL Server 2016 Small Business Computer Consulting Group
  • Nagios Technology Consulting Services 24/7 Services Nagios for Linux
  • NetApp MetroCluster Design Technology Professional NetApp MetroCluster Disk Pools Consulting Services
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  • Largest Cisco TelePresence System 3210 Consult
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  • Remote Exchange 2003 Upgrade Computer Consultants
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    Progent's Microsoft certified consultants can show you how to define and deploy a smooth in-place Microsoft Exchange 2003 migration strategy that avoids productivity downtime, simplifies ongoing service demands, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multi-server or multi-location upgrades, Progent has the experience to complete your move quickly and economically. Progent's Microsoft Exchange Server 2003 support, repair, and design services include expertise with the integration of outside vendor enhancements of Exchange 2003 Server that are in keeping with your business goals.

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    Progent's Cisco Meraki Wi-Fi AP consultants provide online and onsite support to assist organizations of all sizes to plan, deploy, maintain, expand or troubleshoot Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist you to set up and manage Cisco's Meraki-based Wi-Fi infrastructure for environments that can range from a telecommuter's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also help you to configure other Cisco technology including Catalyst and Nexus switches, routers and ASA firewalls to create a cohesive network infrastructure that provides the same access, responsiveness, security, ease of management and uptime for wired and Wi-Fi clients irrespective of their location or device.

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    Progent's Microsoft-certified consultants can help organizations of any size to adhere to best practices to set up SCVMM 2012 hosts, fabric, storage, and library resources; design, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive monitoring and reporting. Progent can help your company to upgrade from a legacy version of SCVMM or from a third-party virtualization management platform, and Progent can assist you to enhance and troubleshoot your current SCVMM 2012 ecosystem to make sure you realize the highest possible business value.

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    Progent's support experts in Apple OS X and Windows technology can show you how to combine Apple Macintosh and Windows computers into seamless networks with full sharing and collaboration support. Allowing efficient co-existence among a variety of servers and desktops powered by Mac OS and Windows requires broad knowledge of and background with Mac and Microsoft products. Progent's experience in Microsoft and Macintosh consulting makes it possible to offer expert support to companies that depend on these technologies to keep their strategic edge. Progent's consultants can also help your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows network.

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    Progentís Wireless Site Survey makes it easy to design and implement a WiFi LAN customized for your facilities, providing your business a wireless solution that delivers the coverage, performance, capacity, Quality of Service, data protection, and hand-off capability your company requires. Progent's Wireless Site Survey services are available either as an economical remote service or as a more detailed on-premises service.

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    Progentís IT outsourcing packages provide budget-friendly network support for small businesses. Whether it includes planning system infrastructure, creating an in-house Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your system, or building a web-based eCommerce solution, outsourcing your IT engineering services can reduce expenses and minimize uncertainties, permitting network service expenses to increase in a more linear and manageable fashion than is possible by building up a bulky, all-purpose in-house network support organization. Progentís Outsourcing White Paper and datasheets show how Progent can enable you to build a protected and highly available network architecture for your critical applications based on Windows including Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.

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    Progent uses a sophisticated service reporting system that records and formats complete documentation for all billed support activities. Unlike many freelance consultants or local support firms who provide scant documentation or specifics of tasks done, each service provided by Progent is tracked by full documentation. Every Progent consultant has use of the support reports transmitted by each staff member to every customer. The discipline of documenting and archiving support activity allows more efficient service and avoids a slew of common problems such as when a support customer is effectively held hostage to a consultant who wonít let go of vital service information.

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  • Aironet 1800 Access Point Information Technology Consulting
    Aironet 4800 Access Point IT Consultants

    Progent's certified wireless networking consulting experts can assist businesses of any size to plan, implement, administer and troubleshoot Cisco Aironet Wi-Fi AP environments to provide the performance, range, capacity, scale, security compliance and ease of management needed for transparent access between wireless and wired network infrastructure. Progent offers efficient online and on-premises support for legacy and new-generation 802.11ac Aironet access points and Progent can help you design and manage deployments of indoor and outdoor/industrial Aironet Wi-Fi APs.

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    Progent's certified SQL Server 2017 consultants can assist you to plan and implement a cost-effective migration from your current SQL Server environment to SQL Server 2017.

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  • Amazon Marketplace Web Service Developer
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    Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to streamline their operations by automating key sales activities including listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales, merchants can expand their reach, reduce their cost of sales, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and training to help you shorten development time and costs and get to market quickly.

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  • Contractor Jobs Network Engineer
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    Progent is seeking to find fulltime, solutions-driven Microsoft accredited consultants with Microsoft Certified Systems Engineer certification; Cisco accredited network consultants with Cisco CCDP or CCIE credentials; security consultants with CISSP or CISM or comparable security credentials; and high-end network architecture consultants with experience in mobile solutions, wireless connectivity, fault tolerance, business continuity, data preservation, and VMware. Progent also is looking for professionals to work on our staff of desktop support technicians and off-site troubleshooting experts. Also, Progent is hiring talented managers able to operate productively in Progent's fast-paced, virtual office environment.

  • System Center 2016 Endpoint Protection Specialist System Center 2016 and Windows Server 2016 Integration Services
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    Progent's certified Office Excel and Office 365 Excel application consultants can provide a wide range of remote services to assist you to design, develop, test, install, manage, and troubleshoot business applications based on any release of Microsoft Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can assist your business to migrate your current Excel applications to the newest versions of Excel, support Excel on iOS-based iPhones and iPads and Android phones and tablets, and fix compatibility issues between various releases of Office Excel. Progent can provide on-demand help to organizations who need a quick fix to a stubborn issue related to Office Excel and Progent can also provide full project management services for upgrading or developing mission-critical application software built on Excel. Progent's cost-effective online training classes for Excel can be custom tailored to address the needs of individuals or teams.

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    Systems Management Server offers extra capability for change and configuration management of Windows-powered networks through SMS Feature Packs. Feature Packs reduce the net operational costs of managing and deploying software products by making it simpler to install system images, control mobile computers, and run management utilities. In addition to advising you about techniques to cut management costs by installing SMS 2003 Feature Packs, Progent's consultants can show you how to prepare and implement IT projects that cover processes that Feature Packs are intended to make more efficient. Progent's adoption and upgrade services can minimize cost and eliminate business disruption as you transition to the latest operating systems and applications. Progent's wireless consulting experts can show you how to develop sensible processes and policies to manage PDAs and intelligent portable phones so your mobile workforce remains productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to design a security plan that includes policies, procedures and technologies to keep your IT network safe.

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    Progent's Cisco CCIE-certified networking consultants offer advanced support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover systems.

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    To deliver cost-effective IT support for small businesses, Progent has developed comprehensive computer outsourcing packages that give small offices quick access to technical help without forcing you to hire, educate, and manage a large in-house computer support team. Progentís IT outsourcing services offer you an economical way for building a secure and reliable environment for your important Microsoft Windows business productivity products including Office XP and Microsoft Office 2003.

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    Progent's Microsoft-certified SQL Server 2017 experts can help you to assess the business benefits of migrating to SQL Server 2017 and can help your organization to plan and carry out an efficient migration of your current SQL Server environment to any network model including on-premises, cloud-based, or hybrid. Progent's consultants can provide online or on-premises support services ranging from on-demand architecture assessment or debugging to end-to-end project management to ensure your SQL Server 2017 initiative is carried out on schedule and within budget.

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    Progent uses an enterprise-class service reporting system that stores and formats detailed documentation for all delivered support activities. Unlike some independent consultants or small support organizations who provide scant documentation or specifics of tasks performed, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent staff member has use of the service documentation sent by each staff member to every client. The discipline of documenting and organizing service records results in more efficient service and avoids a variety of common problems such as when a support customer is effectively held hostage to a consultant who wonít release the keys to the kingdom.

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    CISSP Certified Cybersecurity Services

    Progent's CISSP-certified network security experts can help organizations of any size with any facet of information system security. Progent can create efficient security systems that protect a small business from modern malware attacks or Progent can design, configure, and monitor a comprehensive security environment for hybrid enterprise networks that accommodate onsite, online, and mobile users accessing IT resources spread over multiple physical sites and various clouds.

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