Expanding your at-home workforce may have a significant effect on IT infrastructure, security/compliance, and corporate culture. Progent has two decades of background helping SMBs to design, configure, administer, optimize, and debug IT networks that support at-home workers. Progent can help your Stockton organization to pick the right tools and follow best practices in building and maintaining a safe virtual ecosystem for telecommuters that promotes collaboration and delivers top value. Progent can provide support services ranging from as-needed expertise for helping you past occasional IT bottlenecks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent's consultants can help Stockton, California businesses to with any aspect of building a high-functioning work-at-home environment by providing infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, cloud integration, helpdesk outsourcing, security monitoring, data protection solutions, and streamlined management.

Cybersecurity for Teleworkers
At-home workers often use their own equipment and work in a physically unsecured space. This increases their vulnerability to cyber threats and calls for judicious deployment of firewalls, remote security monitoring, and the enforcement of security policies based on leading practices. Progent's seasoned team of certified data security professionals can assist you to plan, deploy and administer a modern cybersecurity solution that safeguards vital data in IT networks that incorporate telecommuters.

  • Firewalls enable companies to build a network that can be securely accessed by local users as well as by telecommuters, mobile users, suppliers, customers, and other stakeholders. Modern firewall devices allow you to assign and control different permissions to various groups of users and to expand your network and adjust your security profile as your business evolves and as cyber threats become increasingly sophisticated. Progent supports both current and legacy security devices from all leading manufacturers like Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. To find out more about Progent's firewall integration services, see firewall support services.
  • Online Endpoint Security Monitoring makes it easy to track the disparate devices utilized by remote workers and either reject or identify and mitigate modern threats such as ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a lightweight agent is installed on each secured endpoint device, monitoring all activity and using advanced AI technology to identify new threats on arrival. When an attack is discovered, ProSight Active Security Monitoring immediately isolates the targeted endpoint device from the network to quarantine the malware. Since the ProSight ASM software agent is autonomous, endpoints stay protected even if they are offline. For more information about ProSight ASM, go to remote endpoint monitoring for remote workers.
  • Security Audits can assess the vulnerability of your information system to all classes of external and local security threats for a network that incorporates remote workers. Progent can run online, automated cybersecurity inventory software for quickly and economically detecting a broad range of security holes that can be found over the Internet. Progent's security audit consulting services, which can be provided by security professionals with top credentials such as CISM, ISSAP, and GIAC, can help you to evaluate your procedures and policies and review your WAN architecture to allow you to design the highest level of security for your telecommuters.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and maintaining a productive telecommuter environment for your Stockton, California company, phone 1-800-993-9400 or go to Contact Progent.

An index of content::

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    For enterprises with branch offices in California or any region covered by Progent's consultants, Progent's Microsoft-Certified IT support experts and authorized Cisco system consultants can provide a range of network consulting services including project planning, Sarbanes Oxley compliance, site moves, corporate security, system architecture, on-site or remote branch office support, and technical support for data center hosting facilities. A Progent network consultant can show you how to plan a multi-site network that makes smart use of colocation services and Internet hosting sites. Progentís Microsoft Certified consultants can help major enterprises design, integrate and support major rollouts of updated versions of Microsoft products such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint, SQL Server, and Enterprise editions of Windows. Progentís Cisco Certified Internetwork Expert and Cisco Certified Network Professional experts can assist you to configure Cisco products for connection solutions that combine simple, high-speed, integrated, and wireless networking.

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    Remote 24x7 network monitoring, automated alarms, and actionable reports are vital to maintaining the proper operation of your network and avoiding preventable and costly downtime. Remote Monitoring and Management technology has progressed so far that businesses of any size can afford a level of protection that was once reserved for large enterprises. Progent offers several RMM options available as economical service packages designed to assist you to identify and fix a an array of network issues before they get big enough to hurt your business.

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    Progent's Data Center consultants can show you how to identify fault-tolerant data centers that meet the particular requirements of your business. Fault tolerant colocation sites are especially attractive to small companies due to of their affordability and convenience in comparison to taking a do-it-yourself approach. Trying to design an in-house data center with even a minimum level of fault tolerance is too expensive for the majority of small organizations. Progent is ready to help you reap all the benefits of high availability data centers and fault tolerant colo sites by offering a full array of consulting and maintenance services.

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    Progent can assist your business to configure Cisco Wi-Fi controllers to manage and monitor wireless LANs of any size. Progent can help you to maintain and troubleshoot your existing Cisco Wi-Fi environment or implement an efficient transition to Cisco's latest Wi-Fi controller technology.

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    Medium-size businesses can get all the benefits of Operations Manager and have fast availability of Progentís Microsoft and Cisco Premier IT support experts. With Progent's affordably priced IT service programs, medium-size organizations can choose a basic co-sourcing package built around Microsoft System Center Operations Manager with network monitoring, proactive alerts, in-depth reporting, Help Desk Call Center, and online troubleshooting. For businesses with mission-critical environments who need high availability networking, Progent offers a complete round-the-clock outsourcing solution. Progent offers expertise in Operations Manager to provide mid-size company networks enterprise-class availability, protection and performance.

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    Progent offers the support of a veteran consultant with extensive hands-on experience installing, maintaining, and enhancing telepresence platforms from leading vendors such as Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can work with your in-house network support team, your ISP, and your telepresence platform vendor to help your organization maximize the strategic value of your telepresence solution.

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    Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the world's most popular business programs. Progent's Apple-certified Mac consultants can show you how to set up Microsoft Office for Macintosh on a mixed-platform network combining Apple OS X and Windows platforms so that Mac users can access the latest features in Microsoft Word, Excel, PowerPoint and Entourage in order to share information and network resources with colleagues who use Windows. Progent's engineers have experience with both Mac and Windows platforms and can support networks that combine Apple Macintosh with Microsoft Windows computers with extensive resource sharing, or networks which intentionally restrict collaboration between Apple Mac and Windows users.

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    Progent provides three basic kinds of Help Desk services including Microsoft Helpdesk Outsourcing Support Services, Virtual Helpdesk Support, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco professionals offers your customers instant access to a dependable technical resource with years of experience delivering phone support and online repair for networks powered by Microsoft technology. Progent's focus is on giving the support Help Desk a positive image as a solid contributor to company productivity. Progent's target is to fix and not merely record problems.

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    GIAC was founded in 1999 to certify the knowledge of information technology security experts. GIAC certifications are acknowledged by companies and institutions around the world including and the United States National Security Agency. Progent's GIAC-certified information assurance consultants offer expertise with any of the network security services covered within GIAC accreditation including auditing network vulnerability, incident management and response, traffic analysis, web services security and security information and event management (SIEM) solutions.

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    Microsoft Lync 2013, rebranded Skype for Business, enables businesses of all sizes to build a centrally managed and protected communications environment that supports the modern BYOD computing model with instant messaging, real-time presence, web meetings with app sharing, and both IP-based and PSTN telephony enabled for a broad range of desktop and mobile clients. Progent's Microsoft-certified Lync 2013 consultants and system integrators can help you to evaluate the business benefits of Lync 2013, create an in-house, cloud-resident (with Lync Online) or mixed topology suitable for your present and future plans, deploy Lync 2013 so as to speed up your return on investment, and deliver custom webinar and on-premises training to your IT staff and users. Progent has in-depth expertise in key pieces of a Lync 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help your organization to integrate Lync Server 2013 with popular Office and Office 365 applications such as Outlook and PowerPoint.

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  • Accounting System Design Firm
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    For custom application creation, Progent can provide programming consultants to write business software in areas such as commercial transaction webs, web development, Microsoft Business Solutions packages such as Microsoft Dynamics GP, and custom management reports based on Crystal Reports, Access Report, or FRx Reports. Progentís experts can use Internet Information Services to create custom eCommerce applications powered by Microsoft ASP.NET. In addition, Progent offers expertise in a wide range of custom program development environments including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.

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    Progent's Microsoft-certified consultants can assist you to support Microsoft System Center 2007 Configuration Manager to simplify administration, enhance compliance, and increase worker output by ensuring that operating systems and applications are always up to date, managing product licenses, and reporting usage patterns to help you make informed buying decisions. When you are set to upgrade your SCCM 2007 device management solution, Progent can help you to prepare for and carry out an efficient move to System Center 2012 Configuration Manager.

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    Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates cutting edge behavior analysis technology to defend endpoint devices and servers and VMs against modern malware attacks such as ransomware and email phishing, which routinely get by legacy signature-matching AV products. ProSight Active Security Monitoring safeguards local and cloud resources and offers a unified platform to address the complete malware attack progression including protection, detection, containment, cleanup, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new threats.

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