Enlarging your at-home workforce can have a significant impact on IT architecture, security/compliance, and company processes. Progent has two decades of experience helping businesses of all sizes to plan, deploy, administer, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Tacoma company to select the right technologies and adhere to best practices in creating and maintaining a safe virtual office solution for teleworkers that promotes collaboration and delivers top value. Progent offers services that go from as-needed guidance for getting you past challenging technical roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.

Progent's consultants can assist Tacoma, Washington businesses to with any aspect of creating a high-functioning work-at-home environment by delivering network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk outsourcing, security monitoring, data protection solutions, and streamlined management.

Microsoft Collaboration Platforms for Teleworkers
Microsoft's collaboration products are tightly integrated with Microsoft's familiar Office and Microsoft 365 families, offering a rich environment of productivity apps that create a cohesive user interface for sharing data and ideas throughout multiple sites and on a wide selection of endpoints. Progent has provided remote consulting support for SharePoint and Exchange Server since their original releases and can assist your company to deploy these critical collaboration products to maximize the effectiveness of your at-home workers.

SharePoint Deployment Experts for Remote WorkersSharePoint utilizes web sites to facilitate collaboration and information delivery by providing policy-based access to content, business processes, and tools for searching through enterprise-wide business data. SharePoint permits you to build protected portals that permits remote workforce to view and edit consolidated business intelligence by means of Wikis, Blogs, social web sites, and Web Parts (Widgets). To learn about Progent's SharePoint support services, go to SharePoint integration and development expertise.

Exchange Integration Experts for At-Home WorkersExchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange consulting services, go to planning and configuration consulting services for Microsoft Exchange Server.

Onedrive Configuration Consultants for At-Home WorkersOneDrive is Microsoftís collaborative cloud storage service, similar to GoogleDrive. At-home users can store files to the OneDrive service, and co-workers can access them securely through a browser. Provided with Microsoft 365, OneDrive enables home workers to co-author documents. Revisions created offline are uploaded when you go back online. To find out about Progent's consulting expertise for OneDrive, go to Onedrive integration experts.

Contact Progent for Telecommuter Expertise
To contact Progent about building and managing an efficient telecommuter environment for your Tacoma, Washington business, call 1-800-993-9400 or go to Contact Progent.

An index of content::

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  • Server Management Consultant Services
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    With virtual server technology, businesses are able to operate many virtual servers on a single actual server. Virtual server technology allows businesses to gain all the benefits of server isolation, while avoiding the costs associated with purchasing extra server equipment. Virtualization is also the critical technology for private clouds, which provide important benefits such as reducing the costs of capital equipment, datacenter facilities, and administration while enhancing data security, system availability, and disaster recovery. Other key server management options are network monitoring software, Windows Server Update Services, and remote system management cards. Progent's professional server management specialists can assist you in all areas of server virtualization and management to allow your company to contain costs and conserve time.

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    Progent can help organizations of any size to follow leading practices to configure SCVMM 2012 hosts and host groups, networking, storage systems, and libraries; plan, deploy, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive reporting. Progent can assist your company to migrate from an older version of SCVMM or from a third-party management platform, and Progent can assist you to enhance and repair your current SCVMM environment to make sure you get the highest possible business value.

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    Progentís Microsoft certified consultants provide small and medium size companies enterprise-level consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows you to deliver important applications quickly and automatically to specified workers, lower software expense and stay compliant by determining patterns of usage, improve Windows security by increasing your knowledge of weak points and by installing targeted patches, manage your mobile workforce through industry standards independent of connection or location, and reduce operational costs by efficiently utilizing the management capabilities incorporated into Windows. Progentís SMS engineers can show you how to use SMS effectively for automated software and application deployment, security patch administration, and asset tracking management including software and hardware inventory.

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    Colocation data centers allow companies to share enterprise-class facilities for housing computer hardware that supports mission-critical applications. Progent's Microsoft and Cisco certified IT experts can help your small business with all facets of your colocation program including selecting and migrating to a colo site, designing network topology, specifying required equipment, on-site and on-line troubleshooting, establishing offsite network administration, and training your IT staff.

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    Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi networks of any size. Progent can assist you to maintain and troubleshoot your existing Cisco-based Wi-Fi environment or implement a smooth upgrade to Cisco's latest wireless controller technology.

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    Progent's Microsoft certified consultants can assist your company to assess Microsoft Windows 7 to verify application compatibility and to determine its speed and reliability running in your environment. Progent can also show you how to estimate the likely business advantages of adopting Windows 7. If you decide that Windows 7 makes sense for your business, Progent can help your IT organization to design and carry out a smooth upgrade to Microsoft Windows 7 from a an older version of Microsoft Windows.

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    For custom program creation, Progent can provide software design consultants to produce business applications in areas such as eCommerce, web site design, Microsoft Dynamics products such as Microsoft Dynamics GP, and specialized management reports produced by Crystal Reports, Access Report, or FRx Reports. Progentís experts can use Microsoft IIS to build custom eCommerce applications based on Microsoft ASP.NET. In addition, Progent can provide expertise in a broad range of custom software development environments including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also can provide specialists in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.

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    Cisco's security and remote connection products for small companies offer a full range of easy-to-administer security products to help safeguard your wired and wireless information system. Cisco's VPN line features routers, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's expert staff of consultants includes field-proven engineers with Cisco Certified Internetwork Expert and CCNP qualifications who can help your company to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and other Cisco security technologies that align most closely with your business goals.

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    Windows Server 2008 is an important step forward in making information networks more protected and available, easier to virtualize and manage, faster, and able to offer a better environment for web publishing. Progent can help your company benefit fully from the improvements incorporated into Microsoft Windows Server 2008 by delivering Microsoft-certified consulting, support, education, staffing, network monitoring, and security engineering services.

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    Progent's CCIE-certified network infrastructure consultants have extensive background assisting ISPs to architect, implement, manage, optimize, and troubleshoot high-availability, extensible connectivity environments appropriate for shared public networks.

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    Cisco has developed a full array of routers including routers designed to deliver the security, performance, and reliability required by customers ranging from small offices to worldwide enterprises. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved reliability and system availability. Progent can help you select and configure Cisco routers to build a reliable infrastructure for your network and to make it economical to grow as you support new users, start new offices, deploy new services, open your network to clients and partners, and support an increasingly mobile workforce. Progent can provide expertise in a variety of routers based on the Cisco IOS platform, such as Cisco's 800 series of small office VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 3900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, Cisco CRS Carrier Routing System for the network core, plus legacy 1700 and 2600 Routers.

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    Progent has put together two ultra-affordable service bundles designed to enable small businesses to get an independent network security evaluation from a certified security consultant. With Progent's External Network Security Inventory Scan, a security engineer runs an extensive test of your IT infrastructure from outside your firewalled perimeter to determine possible risks in the security posture you expose to the public. With Progent's Internal Security Inventory Checkup, a certified security professional executes a system scan from an authorized machine within your company firewall to uncover vulnerabilities to internal threats. Both security inventory packages are set up and run from a protected external site.

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    Progent has 20 years of background assisting small and mid-size companies to design, install, tune, manage, and troubleshoot computer networks that incorporate a remote workforce.

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    SQL Server 2005 delivers powerful, standardized tools to computer experts and information workers, lessening the complexity of designing, deploying, managing, and using enterprise information and analytical applications in environments ranging from mobile devices to corporate data systems. The complexity and interconnectivity demands of Microsoft SQL Server 2005 call for a network consultant with real-world experience and wide knowledge in planning and building information-based, end-to-end business technology applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft integration, assures you success in designing, deploying and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.

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    Progent's Cisco-certified wireless technology consulting experts can help you to configure, manage, and troubleshoot Cisco Wi-Fi products such as Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.

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    Progent can assist small companies to move all or part of their computing infrastructure to Microsoft Azure. This can simplify network management and lower equipment investments. Microsoft Azure offers a wealth of public cloud services and Progent can help you to understand the benefits and restrictions of various cloud networking models supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and local applications and resources and make sure that you avoid the typical mistakes small organizations make when migrating to a public cloud. Progent can show you how to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also help you to configure perimeter firewalls and VPN connections and also to manage Apple iOS devices and Android smartphones and tablets.

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  • Cisco Certified Midsized Business Computer Network Support Company
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    Progent provides technical support for medium size companies who have 100 to 250 network users. The mid-size company or office has typically been an overlooked part of the market for IT support services. The cost structures and support delivery practices of large third-party service firms make them too expensive for the typical small company or small medium business (SMB), which commonly has a modest information technology budget with which to support an information network whose complexity and sophistication are often similar to the networks of much bigger enterprises. Progent's support delivery model, which takes full advantage of remote service, virtual office infrastructure and proactive network monitoring, dramatically lowers the IT support expenses of an SMB while offering the small company with enterprise-level service from certified, IT experts with background in a broad array of small business technologies. If your mid-sized company or small business is searching for the quality of network support appropriate by a mid-size office without paying big-company costs, call Progent.

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    Progent offers live online instruction for popular desktop apps and environments such as Microsoft Office Excel, Word, Publisher and Outlook plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Remote instruction provides the benefits of traditional physical classroom instruction, such as immediate interaction between clients and trainers, but eliminates the costs of transportation and the hassle of attempting to synchronize the availability of multiple students. Offered to individuals or groups of any size, Progent's live online training allows the trainer to run the class from a remote office while the clients can be spread throughout an office or all over the the U.S. Live online training utilizes proven learning aids such as virtual white boards, real-time questions, and collaborative applications. Classes can be brief and personalized to specialized subjects or extended in duration and wider in coverage.

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    If you are an information technology consultant with technical support experience, joining Progent and working for Progent's clients will expand your abilities through collaboration with our team of mutually supportive, world-class consulting experts. Progent's focus on providing network consulting and computer support to small and midsize businesses will offer you the opportunity to consult closely with decision makers and add tangibly to the success of exciting organizations. In addition, Progent's virtual office network offers the most advanced tools for off-site support and wireless access to help you to come up with speedy solutions when you troubleshoot business-critical issues.

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    Microsoft Forefront TMG 2010 builds on the proven security technologies of Microsoft ISA Server 2006 and offers a centrally managed Internet gateway that acts as a one-server platform for a variety of security functions such as an application layer and network layer firewall, URL filtering, malware inspection, IPS, application proxy, Virtual Private Network management, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway provides comprehensive web security logging and reporting features, allows custom reporting powered by Microsoft SQL Server, integrates with Active Directory to streamline authentication, and can be operated as a virtual server to lower costs and enhance recoverability. Progent's Microsoft-certified engineers can help you to design and execute test and production implementations; integrate Microsoft Forefront Threat Management Gateway with Windows Server 2008, AD, SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; set up Microsoft Forefront Threat Management Gateway to run on a virtual server with Microsoft Windows Hyper-V; and deliver continuing consulting and repair services. Progent's consultants can also help you to upgrade economically to Microsoft Forefront Threat Management Gateway 2010 from ISA Server.

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    Widows Server 2012 R2 Hyper-V improves server virtualization in important areas such as multitenancy, flexible infrastructure, cloud readiness, scalability and performance, and fault tolerance. Progent's Microsoft-certified consulting experts can assist your business to benefit from Hyper-V to deploy and maintain virtual servers to reduce IT costs and enhance productivity.

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    Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales activities including listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales processes, vendors can expand their reach, reduce their cost of sales, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and costs and speed up your return on investment.

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    Progent can provide quick access to the expertise of veteran Wi-Fi specialists who can assist organizations to assess the benefits of Ubiquiti UniFi Wi-Fi access points for your company and assist you to plan, deploy, maintain, and debug your UniFi network. Progent can also carry out a wireless site survey to assist you to select, configure, and position Ubiquiti UniFi Wi-Fi access points for your required coverage and throughput.

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    Progent's Microsoft certified consultants can show you how to design and deploy an efficient in-place Exchange Server 2007 migration plan that avoids productivity downtime, simplifies long-term service requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-location migrations, Progent offers the background to finish your move quickly and economically. Progent's Microsoft Exchange 2007 support, troubleshooting, and consulting offerings include expertise with the configuration of third-party enhancements of Exchange 2007 Server and the design of unified messaging solutions powered by Microsoft Exchange 2007 Server.

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    For medium-size companies who need network support, Progent can deliver a variety of alternatives including on-site help, remote assistance, off-site Call Center, round-the-clock support with automatic network monitoring, temporary staff augmentation, site relocation support, software programming, and professional consulting. For medium-size companies in California or other areas serviced by Progent's field engineers, Progent offers expert onsite support for solving network issues quickly and affordably.

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    Progent is among the most experienced network support companies for designing email and messaging systems based on Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size companies receive all the benefits of Microsoft Exchange Server 2000 under typical scenarios including updating from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 Server support.

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    Progent's Microsoft-certified network engineers can help your organization to assess the benefits of Microsoft Exchange Server 2010 for your company and can help you to design and carry out a smooth migration to Microsoft Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 that will provide quick payback by increasing your productivity, cutting the expense of hardware and support, simplifying management, and consolidating your key communications platforms.

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