Expanding your at-home workforce can have a significant effect on network infrastructure, security/compliance, and company culture. Progent has two decades of experience helping SMBs to design, deploy, administer, optimize, and troubleshoot IT networks that support a remote workforce. Progent can help your Tucson organization to pick the appropriate tools and adhere to best practices in building and maintaining a secure virtual ecosystem for telecommuters that facilitates teamwork and returns top value. Progent can provide services that go from as-needed guidance for helping you over challenging IT roadblocks to comprehensive project management to help you carry out mission-critical tasks.

Progent can help Tucson, Arizona companies to with any aspect of creating a high-performing work-at-home environment by delivering infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk services, cybersecurity, backup/restore solutions, and unified management.

IP Voice Solutions for At-Home Workers
Extending the company phone environment to accommodate telecommuters is critical to maintaining an effective work-at-home solution. A variety of cloud-based digital PBX products are used by SMBs to server teleworkers. Many enterprises depend on Cisco's modern or legacy products for VoIP management. Progent can assist businesses of all sizes to design or maintain a telecommuter VoIP environment that delivers the flexibility, convenience and protection required for at-home workers. Progent's Cisco-certified CCIE Voice consultants offer advanced support to help businesses optimize their existing Cisco VoIP systems to handle a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise telephony capabilities to devices like VoIP phones, media processing platforms, Voice over IP gateways, and mixed media apps deployed throughout the network. CUCM manages other mixed media services like unified messaging, voice/video conferencing, and team interaction networks. For details about Progent's CUCM support, refer to Cisco Unified Communications Manager expertise.
  • CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can assist your company to maintain your current CallManager deployment or migrate efficiently to Cisco's modern IP telephony solutions. To find out about Progent's expertise for CallManager and Cisco's other legacy IP voice platforms, refer to Cisco CallManager consulting services.
  • Cisco IP Gateways enable integration with PSTN networks and with clients operating outside the corporate firewall such as at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 product lines and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
  • Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your WAN architecture to support these solutions and provide on-demand deployment and debugging services.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining an efficient work-from-home solution for your Tucson, Arizona business, phone 1-800-993-9400 or visit Contact Progent.



An index of content::

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