Expanding your telecommuter workforce can have a significant effect on IT infrastructure, cybersecurity, and company workflows. Progent has two decades of experience helping businesses of all sizes to design, configure, manage, optimize, and troubleshoot IT environments that support at-home workers. Progent can help your Tucson organization to pick the right tools and adhere to leading practices in creating and operating a safe virtual solution for teleworkers that promotes teamwork and delivers top business value. Progent can provide support services that go from as-needed expertise for getting you over challenging technical bottlenecks to comprehensive project management to help you carry out mission-critical initiatives.

Progent's consultants can help Tucson, Arizona businesses to succeed with any facet of creating a high-performing telecommuting environment by delivering network infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, public cloud integration, helpdesk services, security and compliance, data protection solutions, and streamlined management.

VoIP Solutions for Teleworkers
Extending the corporate PBX environment to accommodate remote users is critical to maintaining an effective work-at-home solution. A variety of cloud-centric digital PBX platforms are used by small and mid-size businesses to support telecommuters. Many enterprises rely on Cisco's modern or older products for IP voice solutions. Progent can assist businesses of any size to plan or tune a remote IP voice environment that provides the versatility, transparency and security required for teleworkers. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to assist organizations tune their current Cisco IP voice systems to support an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced telephony features to devices like VoIP phones, media processing platforms, VoIP gateways, and multimedia applications used throughout the network. Unified Communications Manager supports additional mixed media services like messaging, voice/video conferencing, and team interaction networks. For details about Progent's Unified Communications Manager support, see CUCM consulting services.
  • CallManager is Cisco's earlier call-processing agent and has been superseded by CUCM. Progent can help you to support your current CallManager environment or migrate smoothly to Cisco's current IP telephony products. To learn about Progent's expertise for CallManager and Cisco's other older IP voice products, visit CallManager consulting.
  • Cisco IP Gateways provide connectivity with public telephony networks and with clients working beyond the corporate perimeter such as telecommuters. Progent can provide expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series and for current Cisco SIP gateways. See Cisco SIP gateway configuration expertise.
  • Other VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to enhance your WAN infrastructure to support these solutions and deliver on-demand configuration and troubleshooting expertise.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing a productive telecommuter solution for your Tucson, Arizona company, call 1-800-993-9400 or refer to Contact Progent.



An index of content::


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