Vancouver Offsite Workforce Solutions Consultants
VoIP Solutions Consulting Experts
Enlarging your remote workforce may have a major impact on IT infrastructure, cybersecurity, and company workflows. Progent has 20 years of experience assisting SMBs to design, deploy, administer, optimize, and debug IT networks that incorporate a remote workforce. Progent can assist your Vancouver company to pick the right tools and follow best practices in creating and maintaining a secure virtual office ecosystem for teleworkers that promotes teamwork and returns top business value. Progent can provide support services that go from as-needed guidance for getting you past occasional technical bottlenecks to full project management to help you carry out mission-critical initiatives.
Progent can help Vancouver, British Columbia businesses to succeed with any facet of creating a high-performing telecommuting ecosystem by delivering infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk augmentation, security monitoring, backup/restore solutions, and centralized management.
VoIP Integration for Remote Workers
Extending the business phone environment to accommodate telecommuters is vital to maintaining an effective work-at-home solution. A broad range of cloud-based IP voice platforms are popular with small and mid-size businesses to support telecommuters. Many enterprises depend on Cisco's current or legacy platforms for VoIP management. Progent can assist organizations of all sizes to design or maintain a telecommuter VoIP service that delivers the versatility, convenience and security required for teleworkers. Progent's Cisco-certified CCIE IP Voice consultants offer high-level support to assist businesses tune their existing Cisco VoIP environments to handle an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced IP telephony capabilities to devices like IP phones, media processing platforms, Voice over IP gateways, and mixed media software deployed throughout the network. Unified Communications Manager supports additional mixed media services like messaging, video conferencing, and customer interaction networks. For more information about Progent's Cisco Unified CM or CUCM expertise, refer to Cisco Unified CM expertise.
- CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can assist your company to maintain your current CallManager deployment or upgrade smoothly to Cisco's modern IP telephony solutions. To find out about Progent's support services for CallManager and Cisco's other legacy VoIP platforms, visit CallManager consulting.
- Cisco IP Gateways enable integration with PSTN networks and with users operating outside the corporate firewall like at-home workers. Progent offers expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 product lines and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
- Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your wide area network architecture to work with these solutions and deliver online integration and debugging expertise.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing a productive work-from-home solution for your Vancouver, British Columbia company, call
An index of content::
Exchange Server 2003 Configuration
Microsoft Exchange 2003 Upgrade Computer Consultants
Progent's expert consultants can help you define and deploy a smooth in-place Microsoft Exchange 2003 upgrade strategy that minimizes productivity downtime, simplifies ongoing support demands, and makes your Exchange Server 2003 easy to manage. For complicated multiple server or multi-site migrations, Progent has the knowledge and experience to complete your move quickly and affordably. Progent's Microsoft Exchange 2003 support, troubleshooting, and design services include assistance with the integration of outside vendor enhancements of Exchange Server 2003 that are best aligned to your business needs.
Cisco Firewall Management
Award Winning Cisco CCIE Remote Migration Consultants
Progent's Cisco CCIE network infrastructure experts can assist your business to set up, manage, update and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall consulting, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone expertise, and CUCM/CallManager software consulting.
Urgent Solaris Consultant
Solaris Consultancy
If your office computer system mixes Sun Solaris technology with Windows, Progent can assist you to integrate your computers into a cohesive network that allows all your OS platforms to coexist for simple management, seamless information exchange, high dependability, superior performance, and tight protection. Progent's Sun Solaris and Microsoft Windows coexistence assistance services feature network architecture configuration and support, consulting for Windows services for UNIX, remote network monitoring and management, remote technical help and repair, on-site technical support, and Helpdesk support.
Midsized Company Server Consultants
Midsized Business Network Designers
Progent offers technical support for mid-size companies who have 100 to 250 network clients. The medium size company or work group has typically been an overlooked part of the market for IT support expertise. The cost structures and support delivery practices of large third-party service organizations make them excessively costly for the ordinary mid-size business or small medium business (SMB), which usually has a modest information technology budget with which to maintain an IT system whose complexity and sophistication are frequently similar to the networks of much bigger enterprises. Progent's support delivery model, which takes great advantage of online service, virtual office infrastructure and proactive network monitoring, dramatically lowers the network maintenance costs of an SMB while providing the mid-size company with big-company support from professional, IT experts with background in a wide array of midsized business technologies. If your medium size company or small business is looking for levels of network support needed by a medium size office without paying enterprise costs, you need Progent.
Solaris Professional
UNIX Specialist
If your company computer system combines Sun Solaris platforms with Microsoft Windows, Progent can show you how to integrate your IT resources into a cohesive network that allows all your operating systems to run side by side for simple administration, transparent dataflow, high reliability, enhanced performance, and tight security. Progent's Sun Solaris and MS Windows coexistence assistance offerings feature IT architecture configuration and support, support for Windows services for UNIX, online network monitoring and administration, online technical support and troubleshooting, on-site technical support, and Help Desk Call Center services.
Online Help SQL Server 2019 and Power BI
Consulting SQL Server 2019 Disaster Recovery
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts offer affordable online and onsite consulting expertise, software development, and troubleshooting services for businesses of all sizes who want to migrate to SharePoint Server 2019 or SharePoint Online from prior versions of SharePoint. Progent can assist customers plan and carry out a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud resources into a seamless information management solution.
Support Services Postini
Reseller Antivirus
E-Mail Guard is Progent's economical anti-spam and antivirus solution that gives small businesses enterprise-quality protection against spam, viruses, directory harvesting, and other forms of e-mail-based attacks on IT networks. E-Mail Guard is powered by Postini's Perimeter Manager, a comprehensive suite of web-based anti-spam and virus defense services that defuse email attacks before they can penetrate the network firewall. Perimeter Manager also lets administrators monitor and control their e-mail application, irrespective of server vendor, hardware technology, or geographic location.
Firewall Support Juniper Junos J-Web
Juniper Junos CLI Network Security Test
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Microsoft Exchange 2016 Migration Planning Specialist
Expert Microsoft Certified Computer Consultants Exchange Server 2016 Migration
Progent can help your business in any and all facets of your upgrade to Exchange 2016 such as designing HA architecture for an on-premises, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your virtual machines (VMs), mailbox databases and log files; configuring hardware load balancing (HLB) for high-availability CAS services; planning, building and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; creating SSL certs; providing client integration with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Immediate ISA 2004 Standard Edition Server Consultant
Top Quality ISA 2004 Standard Edition Server Specialists
Progent’s Microsoft certified consultants offer small and medium sized companies consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers contain an advanced application-layer aware firewall that can protect your IT network from attack by external and internal sources. Forefront Threat Management Gateway and ISA Server perform thorough examination of Internet protocols such as HTTP, which enables these products to uncover many threats that can get by ordinary firewalls. The integrated firewall and VPN architecture of Forefront TMG and ISA Server permit stateful filtering and inspection of all VPN traffic. ISA Servers are the mainstay of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you strengthen your IT security through expert design and deployment of Forefront TMG and ISA Servers. Progent's Microsoft-certified engineers can assist your company to configure Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront Threat Management Gateway.
Compensation for Cisco Certified Subcontractor
Compensation for Computer Consultant Employment Opportunities
Our compensation structure is built on contribution, so similar to working as a freelance consultant, your income is entirely tied to your work effort. Certain of our consultants stress quality of life and choose to work at a more relaxed pace, using our self-determined schedule to pursue individual pursuits such as mountain biking, car racing, snow boarding, surfing, vacations, or sharing private time with relatives and friends. Others use the opportunity to earn major dollars through hard effort and extended days. Progent fully supports both sides of the spectrum plus any point in the middle.
Microsoft Active Directory Engineer
Top Microsoft AD Engineer
Windows Enterprise Directory demands extensive practical experience to integrate efficiently across a large corporation. Progent’s Microsoft Premier consultants are experts in planning, deploying, and supporting sophisticated Enterprise Active Directory projects. Progent’s areas of proven competence with Windows Active Directory include replication problems, multi-domain partition configurations, repair of corrupted AD objects, cleaning up residual legacy software configuration objects in production Active Directory systems, and fixing failed configurations of AD and AD-integrated programs.
Engineer Windows Server 2016 PowerShell
Remote Consulting Windows Server 2016 Cluster Operating System Rolling Upgrade
Progent's Windows Server 2016 disaster recovery experts can assist you to design a disaster recovery solution based on Microsoft's latest Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class storage clusters using industry-standard equipment, VM Load Balancing for enhancing the speed and resilience of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for easy, affordable deployment of a failover cluster quorum witness.
Online HelpDesk Call Center Help and Support
Microsoft Help Desk Support
The Helpdesk support delivery structure adopted by Progent's Technical Response Center offers small businesses an dependable alternative to reliance on independent service individuals by offering extensive technical knowledge accessible to numerous support groups, optional round-the-clock access to emergency assistance, fast escalation to top-level engineers for handling the most difficult problems, service consistency and dependability, quick follow-up enforced by seasoned service managers, a selection of easy-to-use ways for requesting service jobs, and excellent progress visibility made possible by trouble ticket updates and available via a web-based portal.
Professional macOS Technical Support
OS X Online Services
Progent provides nationwide online phone support and troubleshooting services for companies that operate Apple Mac OS X networks or whose information systems feature a mix of Apple macOS and Mac OS X with Microsoft products. Progent's experts can provide Apple macOS and Mac OS X users a range of IT services such as desktop assistance, migration to the most recent version of Mac OS X from legacy editions of Apple macOS and OS X, plus expertise with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also help you with iPhone and Apple iPad support, or moving to iCloud services. Remote IT help provides optimum return for your information technology dollar by protecting client productivity and limiting the time billed for computer repair services. Sophisticated remote access tools and experienced service specialists and engineers combine to enable Progent to solve most IT problems without wasting time and expense by going to your site. In the vast majority of cases your network problems can be remediated by telephone or via a mix of telephone help and online connectivity. Progent can make available Cisco CCIE network experts and CISM certified security professionals to assist with the most difficult network problems.
Top Quality Citrix Virtual Application Delivery Specialist
Professional Citrix XenApp Application Virtualization
Progent's Citrix consultants can assist you to plan, install, administer, and troubleshoot a virtual Windows application delivery system built on XenApp. Progent's Cisco CCIE network consultants can help you enhance your network for delivering server-side and client-side applications, and Progent's datacenter management and support experts can assist you to administer and support an off-site datacenter that features high uptime, advanced protection, and rapid recovery.
Collocation Support Outsourcing
Multi-site Consultants
For large organizations, Progent can leverage in-house network support staffs by providing extensive background in supporting critical Microsoft and Cisco technologies. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server help. For the national or worldwide enterprise with branches, Progent can perform as a transparent nearby supplement of corporate IT management. Progent’s enterprise consulting services include corporate-wide security, online branch office support, network design, Sarbox compliance, project management, and world-class service for multiple location network environments based on Enterprise Windows 2003. Progent can offer on-site engineers and technicians to assist with a campus move or office move, or a network architect to assist with building or using an Internet Data Center or Hosting Facility.
Consulting Support for IT Service Firms Computer Consultants
Consulting for IT Service Firms Onsite Technical Support
Progent's Support Program for IT Service Providers lets you use Progent's consulting experts under your own service brand as a seamless extension of your network services staff.
Office 365 and iPhones Integration Support
Consulting Office 365 and Android
Microsoft allows you to create seamless hybrid environments that integrate Office 365 Exchange Online and on-premises Exchange systems. This permits you to have specific mailboxes hosted on your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can assist you with any phase of designing, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange consultants can provide occasional support to help you through stubborn technical issues and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 solution is successfully completed on schedule and within budget.
Nagios On-site Support
Linux Network Monitoring, Nagios and MRTG Consultants
Nagios and MRTG are powerful, license-free monitoring utilities that operate on Linux and can be deployed to monitor UNIX environments, Microsoft Windows systems, or multi-platform environments in which the Linux OS and Windows run side by side. The Nagios monitor allows system support engineers to monitor network services including POP3, HTTP, FTP, and PING. Multi Router Traffic Grapher permits you to graph the bandwidth in and out of SNMP-enabled network appliances such as processors, routers, and switches. Progent's system monitoring experts can help you use both these programs to streamline and troubleshoot your network.
Consult Email Polymorphic Virus Protection
ProSight Email Guard Spam Filtering Consultant
Progent's ProSight Email Guard uses the technology of leading information security vendors to provide centralized management and comprehensive protection for your inbound and outbound email. The hybrid structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This reduces your exposure to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's onsite gateway appliance adds a deeper level of inspection for incoming email. For outgoing email, the local gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The local gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your corporate firewall.
MOM 2007 Network Consultants
MOM 2007 Remote Support
Even if your business has a small computer support staff and a limited technology budget, your information system can still have the same high availability and performance that once needed a large internal support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-premier IT professionals, the latest system management software for 24x7 monitoring and alerts, and economical support programs such as a help desk service to keep your vital network applications and servers up and running.
Cisco Architecture IT Consulting
Computer System Consultant Cisco Security
Progent can assist you to utilize Cisco's infrastructure technology to build a solid foundation for your onsite, private cloud, or hybrid-cloud data center and improve operations in key areas such as resource consolidation, security and compliance, versatility, availability, and recoverability.
Windows 2003 Server Computer Consulting
Windows Server 2003 Consult
Progent's certified Windows Server 2003 consultants offer computer help and IT consulting for the entire family of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Windows Server 2000. Progent's Windows 2003 upgrade, configuration, administration, and maintenance services include network design, installation, project management, on-site and remote network support and troubleshooting, Help Desk services, CISM-certified security consulting, turn-key outsourcing, and expert co-sourcing.
Consultancy Services Group Cisco Remote Access
Cisco Certified CCIE Data Recovery
Progent's Cisco certified networking consultants have extensive background helping ISPs to design, deploy, administer, optimize, and troubleshoot high-availability, scalable connectivity environments appropriate for shared public networks.
Microsoft and Apple Mac Desktop Computer Consultancy Group
Microsoft Desktop Computer Service
Progent can deliver a wide range of affordable services to help your company to install, configure, repair, and administer workstations and notebooks powered by Microsoft Windows, Apple macOS and OS X, or popular editions of Linux. Progent can offer on-premises or online help for single computers or notebooks or help your business to plan and carry out a large-scale rollout of new or revised OS software and business applications. Progent can also provide engineers and technical workers to assist your company to plan for and implement a site move or consolidation organized to cause the least possible disruption of your business.
Support and Setup SCCM 2016 Security
System Center 2016 Configuration Manager Computer Consultants
Configuration Manager 2016 automates software deployment at scale, simplifies compliance settings control, inventories network resources, protects against company data leakage, performs health monitoring, enables secure self service, and offers a single control mechanism for managing mixed-operating system networks running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud specialists can assist businesses of any size with any facet of designing, installing, operating and repairing a System Center 2016 Configuration Manager deployment for local, cloud-based, or hybrid networks.
Select Topic: