Enlarging your remote workforce can have a significant effect on IT architecture, security/compliance, and company workflows. Progent has 20 years of background assisting businesses of all sizes to plan, configure, manage, optimize, and debug IT networks that incorporate work-from-home employees. Progent can help your Vancouver organization to select the right tools and follow leading practices in building and operating a safe virtual ecosystem for teleworkers that promotes teamwork and delivers top business value. Progent can provide support services ranging from on demand guidance for helping you past occasional technical bottlenecks to full project management or co-management to help you successfully complete mission-critical initiatives.

Progent can help Vancouver, British Columbia companies to with any facet of building a high-functioning telecommuting environment by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk services, security and compliance, data protection solutions, and centralized management.

IP Voice Solutions for At-Home Workers
Expanding the business PBX system to include telecommuters is vital to supporting an effective work-at-home solution. A variety of cloud-based digital PBX platforms are popular with small and mid-size businesses to server remote users. Many enterprises rely on Cisco's current or older products for VoIP management. Progent can help businesses of any size to design or tune a telecommuter VoIP environment that provides the flexibility, convenience and protection needed for remote users. Progent's Cisco-certified CCIE IP Voice consultants can provide high-level support to assist businesses optimize their current Cisco VoIP systems to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (CUCM) delivers enterprise telephony features to devices like VoIP phones, media processing platforms, VoIP gateways, and multimedia software used across the network. CUCM manages other combined media services such as unified messaging, video conferencing, and customer interaction networks. For more information about Progent's CUCM expertise, visit CUCM expertise.
  • Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent can help you to maintain your current CallManager deployment or migrate efficiently to Cisco's current IP telephony solutions. To learn about Progent's expertise for Cisco CallManager and Cisco's other early IP voice platforms, refer to CallManager expertise.
  • Cisco IP Gateways provide connectivity with PSTN networks and with clients working outside the corporate perimeter such as telecommuters. Progent can provide consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 series as well as for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to enhance your WAN architecture to support these solutions and provide online deployment and troubleshooting expertise.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and maintaining an efficient telecommuter environment for your Vancouver, British Columbia company, call 1-800-993-9400 or visit Contact Progent.