Expanding your remote workforce may have a major effect on network architecture, security/compliance, and corporate culture. Progent has 20 years of background assisting SMBs to plan, configure, manage, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Sacramento company to select the right technologies and adhere to best practices in creating and maintaining a secure virtual ecosystem for teleworkers that facilitates teamwork and delivers maximum value. Progent can provide services ranging from on demand guidance for helping you past occasional technical bottlenecks to full project management or co-management to help you carry out business-critical initiatives.

Progent can assist Sacramento, California organizations to succeed with any aspect of building a high-performing work-at-home ecosystem by delivering infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, security and compliance, data protection solutions, and unified management.

Voice/Video Conferencing for Telecommuters
A wide selection of video conferencing platforms from leading technology companies support virtual discussions, video conferencing, chat, and content sharing for both onsite users and at-home workers. Many organizations utilize a mix of products to meet the needs of their different partners and customers. Progent can help your organization to manage your existing conferencing ecosystem and enhance the engagement of your remote workforce.

  • Skype for Business is Microsoft's leading communications platform that supports presence, instant messaging, audio and video conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified specialists who can help your company to set up and manage Skype for Business clients to support your remote workforce. For details about Progent's support services for Skype for Business, see Skype for Business integration services.
  • FaceTime is Apple's multiuser video calling platform for iOS and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Later versions of FaceTime support as many as 32 concurrent users for video sessions. For details about Progent's consulting services for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most computing devices. Delivered through Cisco's Webex Cloud, Webex services include sharing granular content or screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for training. For details about Progent's support expertise for Cisco Webex and for other video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conferencing, contacts, and content with capabilities that include voice/video calling, persistent threaded chat, plus file sharing. To learn more about Progent's support services for Microsoft Teams and for additional Office 365 apps, see Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting services for these products and help you to optimize your WAN infrastructure to host them.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and managing a productive work-from-home solution for your Sacramento, California business, call 1-800-993-9400 or visit Contact Progent.



An index of content::

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    Progent offers enterprise customers the help of a NetApp-certified consultant to deliver remote or onsite support for NetApp's entire family of SAN software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud architecture, SnapMirror data replication, SnapVault and OSSV continuous D2D backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series hardware lines. Components of NetApp SAN storage solutions supported by Progent include system architecture, hybrid-cloud integration, virtualization, migrations, transparent patching, storage management, security and compliance, high availability, and remediation. Progent offers Level 3 support to help you to resolve problems with NetApp SAN environments efficiently following best practices.

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    E-Mail Guard is Progent's affordable anti-spam and anti-virus service that offers small businesses world-class protection against spam, viruses, directory harvesting, and other types of email-borne assaults on IT systems. E-Mail Guard is built on Postini's perimeter management technology, a full library of web-managed anti-spam and virus protection services that stop email attacks before they can breech the corporate firewall. Perimeter Manager also lets administrators track and control their email application, irrespective of server platform, hardware technology, or data center location.

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    Cisco's Catalyst family of Wi-Fi controllers streamline the management of Wi-Fi LANs by unifying the configuration and control of Wi-Fi APs, optimizing wireless performance by limiting the effect of radio frequency congestion, improving wireless availability with rapid failover, and hardening security by identifying threats and filtering network traffic based on user class and location. Progent's Wi-Fi consultants can help you to deploy Cisco Wi-Fi controller appliances to manage and monitor wireless LANs of all sizes. Progent can help you to administer and debug your existing Cisco-based Wi-Fi environment or carry out an efficient transition to Cisco's modern wireless controller technology.

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    Progent's Microsoft and Cisco-certified network engineers can assist your organization to assess the benefits of Exchange 2010 for your business and can assist your IT staff to plan and carry out a smooth upgrade to Microsoft Exchange Server 2010 from Microsoft Exchange 2003 or Exchange 2007 that will offer quick return on investment by increasing your workers' efficiency, cutting the expense of equipment and support, streamlining management, and consolidating your vital communications technologies.

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    Progent's Microsoft certified support team can show you how to design and deploy a smooth in-place Microsoft Exchange 2007 upgrade strategy that minimizes productivity disruption, reduces ongoing service demands, and makes your Exchange 2007 Server easy to manage. For complex multiple server or multi-site upgrades, Progent offers the knowledge and experience to finish your move rapidly and economically. Progent's Exchange Server 2007 support, troubleshooting, and consulting services include expertise with the configuration of outside vendor add-ons to Exchange 2007 Server and the creation of unified messaging implementations based on Microsoft Exchange Server 2007.

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    Microsoft Lync 2013, now called Skype for Business, allows businesses of all sizes to create a manageable and protected communications environment that supports a BYOD computing style with instant messaging (IM), presence, web conferencing with application sharing, and both IP and PSTN telephony across a broad assortment of desktop and handheld clients. Progent's Microsoft-certified Lync Server 2013 experts and network integrators can help your company to assess the business benefits of Lync Server 2013, design an on-premises, cloud-resident (via Microsoft Lync Online) or hybrid model suitable for your present and future goals, deploy Lync 2013 in a way that expedites your ROI, and deliver custom webinar and on-premises training to your management team and users. Progent offers expertise in critical components of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help you to integrate Lync 2013 with key Office and Office 365 applications such as Outlook and PowerPoint.

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    Progent's Microsoft-certified Intune consultants can assist you to assess the business value of adopting Intune for administering your web-facing mobile devices including notebooks, phones, and tablets powered by Windows, Apple iOS, and Google Android. Progent's Intune consultants can assist your company to define security and compliance policies, plan and deploy test environments to evaluate the benefits of Microsoft Intune for your network, deploy Intune throughout your IT ecosystem, integrate Intune with SCCM for single-console change management, and maintain your Intune solution.

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