Enlarging your at-home workforce may have a major impact on network architecture, cybersecurity, and company processes. Progent has two decades of background helping businesses of all sizes to plan, configure, administer, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can help your Albuquerque company to pick the appropriate technologies and adhere to best practices in creating and maintaining a safe virtual solution for telecommuters that facilitates teamwork and returns maximum value. Progent can provide support services ranging from as-needed expertise for getting you over challenging technical roadblocks to comprehensive project management to help you successfully complete business-critical initiatives.

Progent's consultants can assist Albuquerque, New Mexico businesses to with any aspect of creating a high-performing work-at-home ecosystem by providing infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, helpdesk services, security monitoring, backup/restore solutions, and centralized management.

IP Voice Integration for Telecommuters
Extending the corporate phone environment to include teleworkers is critical to supporting a productive at-home workforce. A variety of cloud-based VoIP platforms are popular with SMBs to server remote users. Many enterprises rely on Cisco's modern or older products for VoIP solutions. Progent can help organizations of any size to plan or tune a telecommuter VoIP service that provides the flexibility, transparency and protection required for remote users. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to assist organizations tune their existing Cisco VoIP environments to handle a growing remote workforce.

  • Cisco Unified Communications Manager (CUCM) delivers high-end IP telephony capabilities to devices such as IP phones, media processing platforms, Voice over IP gateways, and mixed media applications used across the network. Unified Communications Manager supports other combined media services such as messaging, voice/video conferencing, and team interaction networks. For details about Progent's Unified Communications Manager support, visit Cisco Unified Communications Manager expertise.
  • CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent can assist you to support your existing CallManager environment or upgrade efficiently to Cisco's modern IP telephony solutions. To find out about Progent's expertise for Cisco CallManager and Cisco's other legacy IP voice platforms, visit Cisco CallManager expertise.
  • Cisco IP Gateways provide integration with public telephony networks and with clients operating outside the corporate perimeter like telecommuters. Progent can provide expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 products and for current Cisco SIP gateways. See Cisco SIP gateway configuration expertise.
  • Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to enhance your wide area network infrastructure to work with these VoIP solutions and provide online integration and troubleshooting services.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and maintaining a productive work-from-home environment for your Albuquerque, New Mexico business, phone 1-800-993-9400 or go to Contact Progent.