Enlarging your remote workforce can have a significant impact on network infrastructure, security/compliance, and company processes. Progent has 20 years of experience assisting small and mid-size businesses to plan, configure, manage, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your Edmonton company to select the right tools and follow leading practices in building and operating a secure virtual office ecosystem for telecommuters that promotes collaboration and delivers top value. Progent can provide support services ranging from on demand expertise for helping you past occasional IT roadblocks to full project management to help you carry out business-critical tasks.

Progent can help Edmonton, Alberta organizations to with any aspect of creating a high-performing telecommuting environment by delivering network infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk services, cybersecurity, data protection solutions, and centralized management.

IP Voice Solutions for Remote Workers
Expanding the company PBX system to include remote users is vital to maintaining an effective work-at-home solution. A variety of cloud-based digital PBX products are used by SMBs to support telecommuters. Many enterprises depend on Cisco's modern or older platforms for IP voice solutions. Progent can help organizations of all sizes to plan or tune a telecommuter IP voice environment that delivers the versatility, convenience and protection required for at-home workers. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to assist organizations tune their current Cisco VoIP environments to support an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends advanced IP telephony features to devices like VoIP phones, media processing platforms, Voice over IP gateways, and multimedia apps used throughout the network. Unified Communications Manager supports other mixed media services like unified messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's Cisco Unified CM or CUCM support, see Cisco Unified Communications Manager expertise.
  • CallManager is Cisco's legacy call-processing software and has been superseded by CUCM. Progent can help you to support your current CallManager deployment or migrate smoothly to Cisco's current IP telephony products. To learn about Progent's support services for CallManager and Cisco's other legacy VoIP platforms, refer to CallManager consulting services.
  • Cisco IP Gateways provide integration with public telephony networks and with users working beyond the corporate firewall like telecommuters. Progent offers consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 products and for current Cisco SIP gateways. See Cisco SIP gateway integration expertise.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your WAN architecture to support these solutions and provide on-demand integration and debugging expertise.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing an efficient work-from-home solution for your Edmonton, Alberta company, call 1-800-993-9400 or visit Contact Progent.



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  • Professional Microsoft Access development Cisco Experts Microsoft Office Access Design Firms
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  • wireless IP phones and Meraki APs Setup and Support
    wireless VoIP phone and Aironet APs Setup and Support

    Cisco's wireless IP phones are industrial-grade wireless handsets intended for professionals who are mobile within office, hospitality, health-care or other environments where IT management wants user endpoints that provide more administrative control, data security and durability than is possible with the Bring-Your-Own-Device mode of mobile communications. Successful integration of Cisco's wireless VoIP phones usually demands that IT teams set up and fine tune numerous components of your wireless environment including APs, switches, Cisco wireless LAN controllers, and network management software. Progent's Cisco-certified consultants can provide remote and on-premises assistance to help your organization create and maintain a Cisco wireless IP phone deployment by delivering services that range from debugging the set up of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for updating the wireless infrastructure of a campus.

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  • SMS Server 2003 Migration Online Help 24x7 SMS Server Migration IT Consultants
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  • Consultant Remote Office
    On-site Support Remote Office

    Years of experience delivering Microsoft support and Cisco network consulting has allowed Progent to develop a unique capability for serving branch offices that require IT help with the responsiveness common to with small firms but which includes professional client interaction, thorough documentation, and compliance with corporate IT protocols. If your enterprise maintains a sales office located anywhere in California or any region covered by Progent's engineers, Progent can provide a broad array of onsite and on-line IT support services and network architecture expertise.

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    24/7/365 Wi-Fi VoIP phone integration Remote Troubleshooting

    Progent's Cisco-certified Wi-Fi integration consultants can help you to configure, administer, and troubleshoot Cisco Wi-Fi products such as Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.

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  • SQL Server 2016 and Amazon Marketplace Web Service Onsite Technical Support 24 Hour Consulting SQL Server 2016 Database Migration
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  • Microsoft Expert Support SQL Server 2016 AlwaysOn Availability Groups
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    SQL Server 2016 offers major improvements in speed, scale, security, high-availability, mobile computing support, and integrated business intelligence. New features include PolyBase for handling structured and unstructured files in one appliance for big data applications, R language support, Row-level Security, Mobile Report Publisher, and seamless management of local and cloud resources. Progent's Microsoft-certified consulting team can deliver remote and on-premises support to assist businesses of any size to configure, administer or troubleshoot any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft platforms including Windows Server, Exchange, SharePoint Server, Microsoft Dynamics CRM, Skype for Business, and System Center Operations Manager (SCOM).

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  • Integration Amazon EC2 firewall integration
    Contract Programming Firm Amazon EC2 security

    Progent offers affordable remote support to help companies to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, architectural design, pilot testing, deployment, administration, performance tuning, licensing management, disaster recovery solutions, and security strategies.

  • SharePoint 2007 Remote Technical Support Onsite Technical Support SharePoint Server 2007
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  • MCSE Expert Certified Specialist SQL Server 2008
    MS SQL 2008 Information Technology Consulting

    Progent's Microsoft-Certified SQL Server engineers can provide a range of services to assist small and midsize businesses to design, implement, manage, and repair SQL 2008 solutions so that they get the maximum business benefit from this state-of-the-art information management technology. In addition, Progent can provide expertise for system infrastructure, enterprise-wide protection, and application development to optimize the strategic benefit of your SQL Server 2008 investment.

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  • Specialist UNIX Immediate Solaris Engineer

  • High Availability Internet Connections Remote Support Services
    CCDP Expert Certified Fully Redundant Internet Network Integration Services

    Progent's Cisco-authorized network engineers can show you how to design an economical, high availability Internet connection solution that can deliver non-stop Internet access via a broad array of fault tolerant Internet access technologies including fault tolerant BGP, transparent fail-over, and multiple Internet Service Providers. Progent can provide CCIE consultants to help you apply the latest techniques for 24x7 Internet access to create a cost-effective, fully redundant Internet network with automatic failover and other capabilities to create zero-downtime Internet availability.

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  • Microsoft Windows 2003 Cluster Server Remote Technical Support
    24-Hour Windows 2008 Failover Cluster Support and Setup

    Progentís Disaster Recovery/Business Continuity specialists offer extensive experience helping small businesses to reduce system downtime by offering cost-effective remote consulting services for disaster recovery/business continuity (DR/BC) planning, high-availability IT design, backup/restore systems, and transparent maintenance. Progentís business continuity consultants can help you to develop and validate a sensible business continuity strategy that aligns with your business goals and IT budget. Progentís disaster recovery specialists can assist you to architect, deploy, and manage resilient technologies including non-stop Internet connectivity, virtualized servers, clustering, load balancing, continual online backup, and multi-location hot backup centers.

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  • At Home Workers Consulting Experts near me in Edmonton - VoIP Technology Assistance Edmonton
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  • Supplemental IT Staffing Services Onsite Technical Support Temporary Staffing Support and Setup
  • Support Services Meraki MR52 Access Point 24 Hour CCIE Certified Meraki Outdoor Wi-Fi Access Point Online Consulting

  • Desktop Monitoring Setup and Support
    ProSight Remote Desktop Management Online Help

    ProSight LAN Watch is Progentís server and endpoint monitoring managed service that uses state-of-the-art remote monitoring and management technology to keep your IT system operating at peak levels by checking the state of vital assets that drive your IT network. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your specified IT management personnel and your assigned Progent consultant so any looming issues can be resolved before they can disrupt productivity.

  • 24 Hour Edmonton At Home Workforce IP Voice Systems Assistance
  • Support and Integration Services Documentation Top Tracking Service Costs Support Outsourcing
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  • Systems Management Server 2003 Computer Consultant Microsoft SMS IT Consultants

  • Amazon MWS integration training Design Firm
    Amazon MWS integration training Integration Companies

    Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to streamline their business processes by automating key sales activities such as listings, orders, payments, fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales processes, vendors can expand their reach, lower their operating costs, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide programming, workflow integration, project management support, and training so you can shorten development time and speed up your return on investment.

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  • Technical Support Services Microsoft Dynamics GP Dynamics GP Visual Studio Engineer
  • Technology Consultant Microsoft Solutions Framework Project Methodology Company-wide Standards for Best Practices Information Technology Outsourcing Group
  • Technology Professional Dynamics GP Excel Cubes Great Plains Accounting Engineers
  • Telepresence Support and Help Voice Over IP Phones Integration Services
  • Top Professional Linux Backup Immediate BackupAssist Consulting Services
  • Top Quality CCNP Certified Aironet 4800 Access Point Computer Consulting Aironet 802.11ac Access Point Network Engineer
  • Top Quality Exchange Server 2010 Migration Help and Support Support and Integration Microsoft Exchange Server 2010
  • Top Quality Lync Server 2013 PSTN Gateway Consulting Services Lync Server 2013 topology Consulting

  • CISSP-ISSAP Cybersecurity Consultant
    Consult CISSP Certified Security Auditor

    Progent's CISSP-premier cybersecurity consultants can help organizations of any size with any aspect of information system security. Progent can help implement cost-effective cybersecurity systems that protect a small business against advanced threats or Progent can design, deploy, and monitor an end-to-end security strategy for hybrid enterprise networks that accommodate onsite, online, and mobile users sharing network resources spread over multiple physical sites and public and private clouds.

  • Top Training Operating System Network Education
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  • Windows 10 Cortana Technology Consulting Services Windows 10 Pilot Testing Consulting
  • Windows 2012 R2 Cluster Server Help and Support Windows Cluster Shared Volumes Technical Consultant
  • Windows 2019 Server Support Company Windows Server 2012 R2 Network Consulting Organization Edmonton
  • Windows 7 IT Consulting Remote Microsoft Windows 7 Upgrade IT Consulting

  • SQL Server 2014 Cluster Shared Volumes Specialist
    SQL Server 2014 Performance Tuning Integration Services

    SQL Server 2014 includes major improvements in key areas such as performance, uptime, compliance, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that works transparently with all workloads including Online Transaction Processing (OLTP), data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and onsite services that include system design, deployment, administration, troubleshooting, and software development expertise to help businesses of any size to achieve maximum business value from their SQL Server 2014 deployment.

  • Windows Server 2012R2 Storage Spaces Support Top Rated Windows Server 2012 R2 Hyper-V Virtual Switch On-site Support
  • Windows Server 2016 upgrade Integration Windows Server 2016 PowerShell Technical Support Services
  • Windows and UNIX Technology Professional Configuration Windows, UNIX, Solaris
  • Wireless Security Inventory Consultancy External Network Security Scan Services
  • Work from Home Employees Consulting Experts in Edmonton - Collaboration Systems Assistance Edmonton Telecommuters Consulting Experts - Edmonton - Collaboration Technology Guidance Edmonton
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