Enlarging your remote workforce can have a significant impact on network infrastructure, security/compliance, and company processes. Progent has 20 years of experience assisting small and mid-size businesses to plan, configure, manage, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your Edmonton company to select the right tools and follow leading practices in building and operating a secure virtual office ecosystem for telecommuters that promotes collaboration and delivers top value. Progent can provide support services ranging from on demand expertise for helping you past occasional IT roadblocks to full project management to help you carry out business-critical tasks.
Progent can help Edmonton, Alberta organizations to with any aspect of creating a high-performing telecommuting environment by delivering network infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk services, cybersecurity, data protection solutions, and centralized management.
IP Voice Solutions for Remote Workers
Expanding the company PBX system to include remote users is vital to maintaining an effective work-at-home solution. A variety of cloud-based digital PBX products are used by SMBs to support telecommuters. Many enterprises depend on Cisco's modern or older platforms for IP voice solutions. Progent can help organizations of all sizes to plan or tune a telecommuter IP voice environment that delivers the versatility, convenience and protection required for at-home workers. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to assist organizations tune their current Cisco VoIP environments to support an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends advanced IP telephony features to devices like VoIP phones, media processing platforms, Voice over IP gateways, and multimedia apps used throughout the network. Unified Communications Manager supports other mixed media services like unified messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's Cisco Unified CM or CUCM support, see Cisco Unified Communications Manager expertise.
- CallManager is Cisco's legacy call-processing software and has been superseded by CUCM. Progent can help you to support your current CallManager deployment or migrate smoothly to Cisco's current IP telephony products. To learn about Progent's support services for CallManager and Cisco's other legacy VoIP platforms, refer to CallManager consulting services.
- Cisco IP Gateways provide integration with public telephony networks and with users working beyond the corporate firewall
like telecommuters. Progent offers consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 products and for current Cisco SIP gateways. See Cisco SIP gateway integration expertise.
- Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your WAN architecture to support these solutions and provide on-demand integration and debugging expertise.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing an efficient work-from-home solution for your Edmonton, Alberta company, call 1-800-993-9400 or visit Contact Progent.