Expanding your remote workforce may have a major effect on IT architecture, security/compliance, and company processes. Progent has 20 years of background assisting businesses of all sizes to design, deploy, manage, tune, and debug IT environments that support at-home workers. Progent can help your Edmonton organization to pick the appropriate technologies and adhere to best practices in creating and operating a secure virtual solution for teleworkers that facilitates teamwork and returns top value. Progent offers support services that go from as-needed guidance for getting you over occasional technical bottlenecks to comprehensive project management or co-management to help you carry out mission-critical initiatives.
Progent can assist Edmonton, Alberta companies to with any facet of creating a high-functioning work-from-home environment by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, helpdesk services, data security, backup/restore solutions, and centralized management.
VoIP Integration for At-Home Workers
Extending the corporate PBX system to accommodate remote users is critical to supporting an effective work-at-home solution. A broad range of cloud-centric VoIP products are popular with SMBs to support telecommuters. Many enterprises depend on Cisco's current or older platforms for VoIP solutions. Progent can assist businesses of any size to design or tune a remote VoIP environment that delivers the versatility, convenience and protection required for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants can provide high-level support to assist organizations optimize their current Cisco VoIP environments to support an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced telephony features to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and multimedia applications deployed across the network. CUCM manages additional combined media services such as unified messaging, video conferencing, and team interaction networks. For details about Progent's Unified Communications Manager expertise, see CUCM expertise.
- CallManager is Cisco's legacy call-processing software and has been superseded by CUCM. Progent can help you to support your current CallManager deployment or migrate efficiently to Cisco's modern IP telephony products. To learn about Progent's expertise for Cisco CallManager and Cisco's other early VoIP platforms, refer to Cisco CallManager consulting.
- Cisco IP Gateways enable connectivity with public telephony networks and with users working beyond the corporate firewall
like telecommuters. Progent can provide expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series as well as for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
- Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to update your WAN infrastructure to work with these VoIP solutions and provide online deployment and debugging services.
Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining a productive work-from-home environment for your Edmonton, Alberta company, phone 1-800-993-9400 or refer to Contact Progent.