Expanding your remote workforce can have a significant effect on IT infrastructure, security, and company culture. Progent has 20 years of background helping small and mid-size businesses to design, deploy, administer, tune, and troubleshoot IT environments that support a remote workforce. Progent can assist your Fort Wayne organization to pick the appropriate technologies and adhere to leading practices in building and maintaining a secure virtual office solution for teleworkers that promotes collaboration and returns maximum value. Progent offers services that go from on demand guidance for helping you over challenging IT bottlenecks to full project management to help you successfully complete business-critical tasks.
Progent's consultants can help Fort Wayne, Indiana businesses to succeed with any facet of building a high-functioning work-from-home ecosystem by delivering infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Help Desk outsourcing, cybersecurity, backup/restore solutions, and centralized management.
VoIP Solutions for Telecommuters
Expanding the company PBX environment to include remote users is vital to supporting a productive at-home workforce. A broad range of cloud-based IP voice platforms are used by SMBs to server remote users. Many enterprises rely on Cisco's current or older products for VoIP management. Progent can assist businesses of all sizes to plan or tune a remote IP voice service that delivers the flexibility, transparency and protection required for at-home workers. Progent's Cisco-certified CCIE Voice experts can provide high-level support to assist organizations optimize their existing Cisco VoIP environments to support an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise IP telephony capabilities to devices such as VoIP phones, media processing products, VoIP gateways, and multimedia apps deployed across the network. CUCM supports additional mixed media services such as messaging, voice/video conferencing, and team collaboration networks. For details about Progent's CUCM support, refer to Cisco Unified Communications Manager expertise.
- Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM. Progent's consultants can assist your company to maintain your existing CallManager deployment or migrate smoothly to Cisco's modern IP telephony products. To find out about Progent's expertise for Cisco CallManager and Cisco's other legacy IP voice products, visit CallManager expertise.
- Cisco IP Gateways enable connectivity with public telephony networks and with clients operating outside the corporate firewall
such as telecommuters. Progent can provide consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
- Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your WAN architecture to work with these solutions and provide as-needed configuration and troubleshooting expertise.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing an efficient telecommuter solution for your Fort Wayne, Indiana organization, call 1-800-993-9400 or refer to Contact Progent.