Enlarging your telecommuter workforce may have a significant impact on network infrastructure, security, and company workflows. Progent has 20 years of experience helping businesses of all sizes to design, deploy, administer, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can help your Harrisburg company to pick the right technologies and adhere to leading practices in creating and operating a safe virtual office ecosystem for teleworkers that facilitates teamwork and delivers maximum business value. Progent can provide services ranging from as-needed guidance for getting you over occasional IT roadblocks to comprehensive project management to help you successfully complete business-critical initiatives.

Progent's consultants can help Harrisburg, Pennsylvania organizations to with any aspect of building a high-performing telecommuting environment by delivering network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Help Desk services, security and compliance, backup/restore solutions, and centralized management.

VoIP Integration for At-Home Workers
Expanding the business phone environment to accommodate telecommuters is critical to maintaining a productive at-home workforce. A variety of cloud-based digital PBX platforms are popular with small and mid-size businesses to support telecommuters. Many enterprises depend on Cisco's current or older products for VoIP management. Progent can assist organizations of any size to plan or maintain a telecommuter IP voice service that delivers the versatility, convenience and security needed for teleworkers. Progent's Cisco-certified CCIE IP Voice consultants offer high-level support to assist businesses optimize their current Cisco IP voice environments to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise IP telephony capabilities to devices such as IP phones, media processing products, VoIP gateways, and multimedia applications used throughout the network. CUCM supports additional combined media services such as unified messaging, voice/video conferencing, and team interaction networks. For more information about Progent's CUCM expertise, visit Cisco Unified Communications Manager expertise.
  • Cisco CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM. Progent can help you to support your existing CallManager deployment or upgrade smoothly to Cisco's current IP telephony solutions. For details about Progent's expertise for CallManager and Cisco's other early VoIP platforms, visit Cisco CallManager expertise.
  • Cisco IP Gateways provide connectivity with PSTN networks and with clients operating beyond the corporate firewall such as at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines as well as for modern Cisco SIP gateways. See Cisco SIP gateway integration expertise.
  • Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to update your WAN infrastructure to work with these VoIP solutions and deliver on-demand configuration and debugging expertise.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing a productive telecommuter solution for your Harrisburg, Pennsylvania business, call 1-800-993-9400 or go to Contact Progent.