Enlarging your at-home workforce may have a significant effect on IT architecture, security, and corporate workflows. Progent has 20 years of experience assisting small and mid-size businesses to design, deploy, administer, tune, and debug IT environments that support a remote workforce. Progent can help your Harrisburg organization to select the appropriate technologies and follow best practices in building and operating a safe virtual ecosystem for teleworkers that facilitates teamwork and delivers maximum value. Progent offers services that go from as-needed guidance for getting you over challenging technical bottlenecks to full project management or co-management to help you successfully complete mission-critical initiatives.

Progent's consultants can assist Harrisburg, Pennsylvania companies to with any facet of creating a high-performing telecommuting ecosystem by delivering network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, Help Desk augmentation, cybersecurity, data protection solutions, and streamlined management.

IP Voice Integration for an At-Home Workforce
Extending the company PBX environment to include teleworkers is vital to maintaining an effective work-at-home solution. A broad range of cloud-centric VoIP products are used by SMBs to server telecommuters. Many enterprises rely on Cisco's modern or legacy products for VoIP management. Progent can help businesses of all sizes to plan or tune a remote IP voice environment that delivers the versatility, transparency and protection needed for at-home workers. Progent's Cisco-certified CCIE Voice experts offer advanced support to help businesses optimize their existing Cisco VoIP environments to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise IP telephony features to devices such as IP phones, media processing platforms, Voice over IP gateways, and mixed media software used across the network. Unified Communications Manager supports additional mixed media services like unified messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's Unified Communications Manager expertise, refer to CUCM consulting services.
  • Cisco CallManager is Cisco's legacy call-processing software and has been replaced by CUCM. Progent can help you to support your existing CallManager deployment or migrate smoothly to Cisco's current IP telephony solutions. To find out about Progent's expertise for CallManager and Cisco's other early VoIP products, see Cisco CallManager consulting.
  • Cisco IP Gateways enable integration with PSTN networks and with clients operating beyond the corporate firewall such as telecommuters. Progent can provide consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration expertise.
  • Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to expand your WAN infrastructure to support these solutions and deliver on-demand configuration and troubleshooting expertise.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and maintaining a productive telecommuter solution for your Harrisburg, Pennsylvania business, call 1-800-993-9400 or visit Contact Progent.



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    Progent's Microsoft engineers offer in-depth expertise in implementing, managing and debugging any edition of Microsoft Project, Project Server, and Project Online and can deliver a wide range of cost-effective online support services following industry best practices to assist organizations of any size to receive all the benefits of this leading project management solution. Support services available from Progent include solution planning, software configuration and upgrades, strategies for safe collaboration among onsite and remote or mobile users, network infrastructure optimization, and customized webinar training classes.

  • Windows 7 Network Consultant Information Technology Consulting Microsoft Windows 7 Evaluation
  • Windows Mobile 7 Consultancy Wireless EMail Remote Consulting
  • Windows Server 2000 Upgrade Consultant On-site Technical Support Windows 2000 Server
  • At Home Workforce Consulting nearby Harrisburg - IP Voice Systems Assistance
  • Windows Server 2012 Small Office IT Consulting Services Harrisburg, United States Windows 2008 Server Network Consulting Firms
  • Windows Server 2016 Hybrid Solutions Consulting Services Online Support Services Windows Server 2016 Scale Out Clusters

  • Virtualization Professionals
    Mission Critical IT Applications Support

    With virtual server technology, companies are able to run many virtual servers on one actual server. Virtualization technology enables IT organizations to gain all the advantages of server segmentation, but without the costs that goes with purchasing extra server hardware. Virtual servers are also the enabling technology for building private clouds, which offer major advantages such as lowering the costs of hardware, facilities, and administration while enhancing data protection, system availability, and disaster recovery. Other key server management technologies include network monitoring utilities, Windows Server Update Services, and remote system management hardware. Progent's professional server management specialists can help you in all areas of server virtualization and administration to allow your business to cut expenses and conserve time.

  • Wireless LAN Site Survey Online Troubleshooting Technical Consultant Wireless LAN Site Survey
  • Wireless Site Survey Remote Consulting After Hours Remote Wireless Site Survey Setup and Support

  • Automatic Topology Diagrams Setup and Support
    Engineer ProSight Remote Network Infrastructure Monitoring

    Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized businesses to map out, monitor, enhance and debug their networking appliances like routers, firewalls, and load balancers as well as servers, printers, client computers and other networked devices. Incorporating cutting-edge RMM technology, WAN Watch makes sure that infrastructure topology diagrams are kept updated, captures and displays the configuration information of virtually all devices connected to your network, monitors performance, and generates notices when problems are discovered. By automating complex management and troubleshooting activities, ProSight WAN Watch can knock hours off common tasks such as network mapping, reconfiguring your network, finding appliances that need critical updates, or identifying the cause of performance bottlenecks.

  • Work at Home Employees Harrisburg Consultants - Help Desk Augmentation Consulting and Support Services Harrisburg PA Harrisburg Teleworkers Help Desk Call Center Outsourcing Consultants Harrisburg-Hazelton
  • Workspace ONE Endpoint Management Small Business IT Outsourcing Companies Workspace ONE Endpoint Management installation and Administration
  • macOS Online Specialists Mac Information Technology Outsourcing Company
  • macOS Remote Professionals macOS Configuration Engineer
  • Remote Workers Harrisburg Consultants - VoIP Solutions Consulting Experts Harrisburg-Hazelton, Pennsylvania

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