Enlarging your at-home workforce may have a significant effect on IT architecture, security, and corporate workflows. Progent has 20 years of experience assisting small and mid-size businesses to design, deploy, administer, tune, and debug IT environments that support a remote workforce. Progent can help your Harrisburg organization to select the appropriate technologies and follow best practices in building and operating a safe virtual ecosystem for teleworkers that facilitates teamwork and delivers maximum value. Progent offers services that go from as-needed guidance for getting you over challenging technical bottlenecks to full project management or co-management to help you successfully complete mission-critical initiatives.
Progent's consultants can assist Harrisburg, Pennsylvania companies to with any facet of creating a high-performing telecommuting ecosystem by delivering network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, Help Desk augmentation, cybersecurity, data protection solutions, and streamlined management.
IP Voice Integration for an At-Home Workforce
Extending the company PBX environment to include teleworkers is vital to maintaining an effective work-at-home solution. A broad range of cloud-centric VoIP products are used by SMBs to server telecommuters. Many enterprises rely on Cisco's modern or legacy products for VoIP management. Progent can help businesses of all sizes to plan or tune a remote IP voice environment that delivers the versatility, transparency and protection needed for at-home workers. Progent's Cisco-certified CCIE Voice experts offer advanced support to help businesses optimize their existing Cisco VoIP environments to handle a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise IP telephony features to devices such as IP phones, media processing platforms, Voice over IP gateways, and mixed media software used across the network. Unified Communications Manager supports additional mixed media services like unified messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's Unified Communications Manager expertise, refer to CUCM consulting services.
- Cisco CallManager is Cisco's legacy call-processing software and has been replaced by CUCM. Progent can help you to support your existing CallManager deployment or migrate smoothly to Cisco's current IP telephony solutions. To find out about Progent's expertise for CallManager and Cisco's other early VoIP products, see Cisco CallManager consulting.
- Cisco IP Gateways enable integration with PSTN networks and with clients operating beyond the corporate firewall
such as telecommuters. Progent can provide consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration expertise.
- Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to expand your WAN infrastructure to support these solutions and deliver on-demand configuration and troubleshooting expertise.
Contact Progent for At-Home Worker Expertise
To contact Progent about building and maintaining a productive telecommuter solution for your Harrisburg, Pennsylvania business, call 1-800-993-9400 or visit Contact Progent.