Enlarging your remote workforce may have a major impact on network infrastructure, security, and company processes. Progent has two decades of background assisting businesses of all sizes to design, configure, manage, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Irving company to select the appropriate technologies and adhere to leading practices in creating and operating a secure virtual office ecosystem for teleworkers that promotes collaboration and returns top value. Progent offers services that go from on demand expertise for getting you over challenging IT roadblocks to full project management or co-management to help you successfully complete business-critical tasks.

Progent can help Irving, Texas companies to with any aspect of building a high-performing telecommuting environment by delivering network infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, cloud connectivity, Call Desk augmentation, data security, backup/restore solutions, and unified management.

VoIP Solutions for an At-Home Workforce
Extending the company phone environment to include teleworkers is vital to supporting a productive at-home workforce. A broad range of cloud-centric VoIP platforms are popular with small and mid-size businesses to server telecommuters. Many larger organizations depend on Cisco's modern or legacy products for IP voice solutions. Progent can help businesses of any size to plan or tune a remote IP voice service that delivers the versatility, transparency and protection required for remote users. Progent's Cisco-certified CCIE Voice experts can provide advanced support to assist businesses tune their existing Cisco VoIP systems to support an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers enterprise IP telephony features to devices like VoIP phones, media processing products, Voice over IP gateways, and mixed media applications used across the network. Unified Communications Manager manages other combined media services such as messaging, voice/video conferencing, and team collaboration networks. For more information about Progent's CUCM expertise, refer to CUCM consultants.
  • CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent can assist you to maintain your current CallManager deployment or upgrade efficiently to Cisco's modern IP telephony products. To learn about Progent's support services for CallManager and Cisco's other legacy IP voice products, see CallManager expertise.
  • Cisco IP Gateways enable connectivity with public telephony networks and with users working outside the corporate firewall like telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your wide area network architecture to support these solutions and provide as-needed configuration and troubleshooting services.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing an efficient work-from-home environment for your Irving, Texas company, call 1-800-993-9400 or visit Contact Progent.

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