Expanding your telecommuter workforce can have a significant effect on network infrastructure, security, and company culture. Progent has two decades of experience assisting SMBs to design, deploy, administer, tune, and debug IT networks that incorporate work-from-home employees. Progent can assist your Irving organization to pick the appropriate tools and adhere to leading practices in creating and operating a secure virtual office solution for teleworkers that facilitates teamwork and delivers maximum business value. Progent can provide services that go from on demand expertise for helping you past challenging technical bottlenecks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent's consultants can help Irving, Texas organizations to with any facet of building a high-functioning telecommuting environment by providing network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk outsourcing, cybersecurity, backup/restore solutions, and streamlined management.

VoIP Integration for Teleworkers
Extending the corporate PBX environment to include telecommuters is vital to supporting a productive work-at-home solution. A variety of cloud-based IP voice platforms are used by SMBs to server telecommuters. Many enterprises rely on Cisco's current or older platforms for VoIP solutions. Progent can assist organizations of all sizes to plan or maintain a telecommuter IP voice environment that provides the flexibility, transparency and protection needed for remote users. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to help businesses optimize their current Cisco IP voice environments to support a growing remote workforce.

  • Cisco Unified Communications Manager (CUCM) extends enterprise IP telephony features to devices like VoIP phones, media processing platforms, VoIP gateways, and mixed media applications used across the network. Unified Communications Manager manages additional combined media services such as unified messaging, video conferencing, and customer interaction networks. For more information about Progent's Unified Communications Manager support, refer to Cisco Unified CM consulting services.
  • Cisco CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM. Progent can help you to maintain your current CallManager environment or upgrade efficiently to Cisco's modern IP telephony solutions. To learn about Progent's support services for Cisco CallManager and Cisco's other older VoIP products, visit Cisco CallManager consulting services.
  • Cisco IP Gateways enable connectivity with public telephony networks and with clients operating beyond the corporate perimeter such as telecommuters. Progent can provide consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 product lines as well as for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your WAN infrastructure to work with these solutions and provide as-needed integration and debugging expertise.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and managing an efficient work-from-home environment for your Irving, Texas organization, phone 1-800-993-9400 or visit Contact Progent.

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