Expanding your remote workforce may have a major effect on network architecture, security, and company processes. Progent has 20 years of background assisting businesses of all sizes to design, configure, manage, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can assist your Orlando company to select the appropriate technologies and follow best practices in creating and maintaining a safe virtual office solution for telecommuters that promotes teamwork and returns maximum value. Progent offers services ranging from as-needed expertise for getting you past occasional IT bottlenecks to full project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can assist Orlando, Florida businesses to succeed with any aspect of building a high-functioning work-from-home environment by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk augmentation, endpoint security, data protection solutions, and streamlined management.

IP Voice Integration for Teleworkers
Expanding the business phone system to accommodate telecommuters is critical to maintaining a productive at-home workforce. A broad range of cloud-centric digital PBX platforms are used by SMBs to support remote users. Many larger organizations rely on Cisco's modern or legacy products for IP voice solutions. Progent can help organizations of all sizes to plan or maintain a telecommuter VoIP environment that delivers the flexibility, convenience and protection needed for at-home workers. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to help businesses optimize their existing Cisco IP voice systems to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends high-end telephony capabilities to devices such as IP phones, media processing products, Voice over IP gateways, and multimedia applications deployed throughout the network. CUCM supports other mixed media services like messaging, video conferencing, and team collaboration networks. For details about Progent's CUCM expertise, visit CUCM consulting services.
  • Cisco CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM. Progent can assist your company to maintain your existing CallManager deployment or upgrade efficiently to Cisco's modern IP telephony solutions. To find out about Progent's expertise for CallManager and Cisco's other older IP voice platforms, visit CallManager expertise.
  • Cisco IP Gateways provide connectivity with public telephony networks and with users working outside the corporate firewall such as at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 product lines as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your WAN architecture to support these VoIP solutions and provide on-demand integration and debugging services.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing an efficient telecommuter solution for your Orlando, Florida organization, call 1-800-993-9400 or go to Contact Progent.

An index of content::

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    Progent's engineers can provide a variety of IT outsourcing and co-sourcing services to help companies of all sizes to deploy, manage, and support networks that incorporate workstations, notebooks, tablets, or smartphones based on Windows 8.1. For larger organizations, Progent's senior project management consultants can assist to design and configure testing environments to assess Microsoft Windows 8.1 and develop and implement Windows 8.1 migration plans following industry best practices.

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    Top Quality Forefront Threat Management Gateway 2010 Support and Help

    Microsoft Forefront Threat Management Gateway 2010 is based on the proven security capabilities of ISA Server 2006 and provides a centrally administered Internet gateway that acts as a one-server platform for a variety of security functions including an multi-layer firewall, URL filtering, malware inspection, IPS, application proxy, VPN control, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 provides comprehensive web security reporting features, allows custom reporting powered by Microsoft SQL Server, integrates with Active Directory to streamline policy enforcement, and can be deployed as a virtual server to lower expenses and enhance recoverability. Progent's Microsoft-certified engineers can assist you to plan and execute test and production implementations; integrate Microsoft Forefront Threat Management Gateway with Windows 2008 R2, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint 2010; set up Microsoft Forefront TMG 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and provide ongoing consulting and repair services. Progent can also assist you to upgrade smoothly to Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.

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    Progent's Microsoft-certified Intune consultants can help your company to assess the business value of utilizing Microsoft Intune for configuring and managing your portable devices including notebooks, phones, and tablets powered by Windows, Apple iOS, and Android. Progent can help your company to define policies, set up test systems to confirm the appropriateness of Microsoft Intune for your network, deploy Intune throughout your IT ecosystem, integrate Intune with System Center Configuration Manager for single-console change management, and maintain your Microsoft Intune deployment.

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    Progent's webinars offer small businesses the cost savings, simplicity, and flexibility of virtual seminars plus the proven pedagogic techniques of seasoned instructors who utilize advanced technology to reproduce real-time, interactive learning environments. Progent offers remote training for popular desktop applications including components of Microsoft Office suite such as Microsoft Office Excel, Word, PowerPoint, and Outlook: MS Dynamics business accounting and management reporting solutions including MS Dynamics GP (Great Plains); plus additional popular desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.

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    Progent's seasoned group of network consultants and subject matter experts have years of background delivering online and on-premises assistance for businesses of any size who need to incorporate Android phones into their IT networks so that users can be productive while on the go. Progent offers the range of skills to resolve technical issues that span numerous vendors and that represent a mix of older and up-to-date information technology. Progent provides affordable online expertise to help you with any aspect of planning, deploying, managing and maintaining your BYOD environment. Progent can provide occasional technical support to assist you to handle especially challenging technical problems, or Progent can provide outsourced or co-sourced project management services to ensure that you finish strategic network initiatives on time and on budget. Progent can help with local, cloud-centric, or hybrid network environments and can provide expertise with all major operating systems, apps, management tools and network infrastructure. Progent also offers customized group or one-on-one classes to show you how to manage and use Android phones and tablets securely and productively.

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    Progent's certified security consultants can help you secure your Apple Mac network through professional support offerings including running security tests, clean up after virus and worm penetrations, configuring firewalls, integrating secure remote and mobile access, installing monitoring programs for defense against viruses, spam, and directory harvest attacks, and creating a comprehensive security strategy appropriate for the particular goals of your corporate information system.

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