Expanding your remote workforce may have a major effect on network architecture, security, and company processes. Progent has 20 years of background assisting businesses of all sizes to design, configure, manage, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can assist your Orlando company to select the appropriate technologies and follow best practices in creating and maintaining a safe virtual office solution for telecommuters that promotes teamwork and returns maximum value. Progent offers services ranging from as-needed expertise for getting you past occasional IT bottlenecks to full project management or co-management to help you successfully complete business-critical tasks.
Progent's consultants can assist Orlando, Florida businesses to succeed with any aspect of building a high-functioning work-from-home environment by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk augmentation, endpoint security, data protection solutions, and streamlined management.
IP Voice Integration for Teleworkers
Expanding the business phone system to accommodate telecommuters is critical to maintaining a productive at-home workforce. A broad range of cloud-centric digital PBX platforms are used by SMBs to support remote users. Many larger organizations rely on Cisco's modern or legacy products for IP voice solutions. Progent can help organizations of all sizes to plan or maintain a telecommuter VoIP environment that delivers the flexibility, convenience and protection needed for at-home workers. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to help businesses optimize their existing Cisco IP voice systems to handle an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends high-end telephony capabilities to devices such as IP phones, media processing products, Voice over IP gateways, and multimedia applications deployed throughout the network. CUCM supports other mixed media services like messaging, video conferencing, and team collaboration networks. For details about Progent's CUCM expertise, visit CUCM consulting services.
- Cisco CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM. Progent can assist your company to maintain your existing CallManager deployment or upgrade efficiently to Cisco's modern IP telephony solutions. To find out about Progent's expertise for CallManager and Cisco's other older IP voice platforms, visit CallManager expertise.
- Cisco IP Gateways provide connectivity with public telephony networks and with users working outside the corporate firewall
such as at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 product lines as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
- Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your WAN architecture to support these VoIP solutions and provide on-demand integration and debugging services.
Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing an efficient telecommuter solution for your Orlando, Florida organization, call 1-800-993-9400 or go to Contact Progent.