Riverside Remote Workforce Configuration Advisor
VoIP Technology Consulting and Support Services
Enlarging your remote workforce may have a major effect on IT infrastructure, security, and corporate processes. Progent has two decades of background helping SMBs to plan, deploy, manage, optimize, and debug IT networks that incorporate work-from-home employees. Progent can help your Riverside organization to select the appropriate technologies and follow leading practices in building and operating a secure virtual office ecosystem for telecommuters that promotes teamwork and returns top business value. Progent can provide support services that go from as-needed guidance for helping you over occasional IT roadblocks to comprehensive project management or co-management to help you successfully complete business-critical tasks.
Progent can assist Riverside, California companies to succeed with any facet of creating a high-functioning work-from-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk outsourcing, endpoint security, backup/restore solutions, and centralized management.
VoIP Solutions for Remote Workers
Expanding the company PBX system to accommodate telecommuters is critical to maintaining an effective at-home workforce. A broad range of cloud-based VoIP platforms are popular with SMBs to server remote users. Many enterprises rely on Cisco's current or legacy platforms for IP voice solutions. Progent can assist organizations of all sizes to plan or maintain a telecommuter VoIP service that delivers the versatility, transparency and protection required for teleworkers. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to assist organizations tune their existing Cisco IP voice systems to support an expanding at-home workforce.
- Cisco Unified Communications Manager (CUCM) delivers high-end IP telephony features to devices such as IP phones, media processing platforms, VoIP gateways, and mixed media software used across the network. CUCM manages other mixed media services such as unified messaging, video conferencing, and customer collaboration networks. For details about Progent's CUCM expertise, see Cisco Unified CM expertise.
- CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM. Progent's consultants can assist you to support your current CallManager environment or migrate smoothly to Cisco's modern IP telephony solutions. For details about Progent's expertise for Cisco CallManager and Cisco's other older VoIP products, see Cisco CallManager consulting services.
- Cisco IP Gateways provide integration with public telephony networks and with clients operating outside the corporate perimeter like at-home workers. Progent offers expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 products and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
- Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your wide area network infrastructure to work with these VoIP solutions and deliver on-demand deployment and troubleshooting expertise.
Contact Progent for Telecommuter Support Services
To contact Progent about building and managing an efficient work-from-home environment for your Riverside, California company, phone
An index of content::
Linux Network Engineer
Linux Online Troubleshooting
If you are developing UNIX or Linux applications in an environment that has Windows-based processors, PCs, and office applications, Progent offers full-service IT outsourcing that allows you to focus on your area of high-value expertise while avoiding the constant hassle of maintaining your business network. By using automated server monitoring and by providing remote and in-person assistance when your business needs it, Progent offers an economical way for managing an IT system that features high dependability, security, and performance. Progent's UNIX/Linux developer support services include full-service information technology outsourcing, virtual server infrastructure, online and on-site service and repair, proactive network monitoring, and Contact Center support.
Microsoft Azure cloud migration Programming Company
24x7 Azure and Android integration Professionals
Progent can help small businesses to move any part of their network infrastructure to Microsoft Azure. This can simplify IT administration and reduce hardware expense. Azure offers a wealth of cloud services and Progent can help you to understand the benefits and limitations of different cloud computing models you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises apps and network infrastructure and ensure you sidestep the typical errors small organizations make when moving to a public cloud. Progent can assist you to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to configure perimeter firewalls and VPN tunnels and to manage iPhones and iPads and Android smartphones and tablets.
Microsoft Exchange 2007 Engineer
Onsite Technical Support Exchange Server 2007
Progent's expert support team can help you design and implement an efficient in-place Exchange Server 2007 migration strategy that minimizes productivity downtime, simplifies long-term support demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multiple server or multi-location migrations, Progent offers the background to complete your project quickly and economically. Progent's Microsoft Exchange 2007 support, troubleshooting, and design offerings include expertise with the configuration of third-party add-ons to Microsoft Exchange 2007 Server and the design of unified messaging solutions powered by Exchange Server 2007.
Urgent Supplemental Helpdesk IT Services
Shared Support Desk IT Consulting
Progent's Standard Help Desk Services provide a comprehensive service desk solution that handles all aspects of online Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and reporting. Support services are provided at a significant discount off Progent's normal Level 1 desktop support rates, and Progent offers the option of fast as-needed escalation to subject matter experts to resolve challenging problems.
Monitoring and Reporting Remote Technical Support
Microsoft Operations Manager Network Engineer
Progent offers a variety of network service bundles for small organizations. These IT outsourcing and network monitoring solutions are built around the proactive problem handling abilities of Operations Manager, a state-of-the-art network and system support software platform that monitors the reliability, throughput, and safety of your network and isolates potential troubles before they can disrupt your network. With Progent's economically priced IT service programs, small organizations can choose a basic co-sourcing package built around System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package.
Top IT Services Windows Server Hyper-V 2016 Management
Windows Hyper-V 2016 Private Cloud Integration Support
Windows Hyper-V 2016 utilizes core technologies initially developed for and proven on Azure, among the world's biggest public clouds. This pedigree significantly enhances the ability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by enhancing data security, uptime, scale, manageability, reliability and disaster recovery. Progent’s Microsoft-certified consultants can assist you to assess the advantages of Hyper-V 2016 for your organization, set up test systems to verify the ability of Hyper-V 2016 to support your vital applications, plan an efficient network topology for a cloud-centric or hybrid deployment, create and execute a smooth upgrade plan, educate your IT administration and technical support personnel, and provide ongoing consulting and troubleshooting support to ensure that your Hyper-V 2016 investment delivers maximum business value.
CCDP Certified Onsite Technical Support Small Business WAP321
Small Business Wireless Access Point Consulting Services
Progent's Cisco-certified wireless integration consultants can help you to deploy, administer, and troubleshoot Cisco Small Business Wireless APs.
Professionals ransomware preparedness report
ransomware preparedness assessment Consultants
The ProSight Ransomware Preparedness Report is an affordable service centered on a brief discussion with a Progent information assurance expert. The interview is designed to help assess your organization's preparedness to block ransomware or recover rapidly from a ransomware incident. Progent will consult with you directly to collect information about your existing AV defense and backup system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow best practices to build a cost-effective AV and backup/recovery system that minimizes your exposure to a ransomware attack and meets your business needs.
Solaris with Windows Consultant
UNIX, Windows Consultant Services
If your office computer system combines UNIX, Linux or Solaris platforms with Windows, Progent can show you how to incorporate your computers into a unified environment that allows all your OS platforms to run side by side for easy management, transparent dataflow, high reliability, superior throughput, and strong protection. Progent's UNIX and Windows integration assistance services include IT infrastructure configuration and service, consulting for Windows services for UNIX, remote network monitoring and administration, remote network support and repair, on-site technical support, and Help Desk support.
Professional ProSight VM Hosting
Professionals Private Cloud Virtual Datacenter Hosting
Progent's ProSight Virtual hosting services provide small businesses a variety of benefits including reduced capital expenditures, reductions in operational costs, better management focus, enterprise-class protection, greater fault tolerance, and business continuity.
Small Business Information Technology Consultants
Small Office Internet Networking Consultants
For small businesses interested in Progent's IT outsourcing, consulting, or technical support offerings, call 800-993-9400 or e-mail information@progent.com.
IT Training Technical Support Services
IT Training Technology Consulting Services
Progent practices knowledge transfer from Progent's support experts to customers. By educating customers to handle technical issues that are within their scope, Progent is able to focus on delivering high-value services where Progent has little competition. Small companies who utilize familiar independent consultants or who employ internal support staffs benefit when Progent passes on knowledge about new technology and proven processes to make their networks more reliable, protected, and efficient.
Microsoft Expert System Center 2016 and Office 365 Integration Consultant Services
SCCM 2016 Specialists
Small to middle size businesses can now enjoy all the advantages of Operations Manager 2007 and also have fast access to Progent’s Microsoft Premier network support professionals. With Progent's economically priced IT support programs, small organizations can choose a simple Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to provide small company networks world-class reliability, security, and performance.
After Hours Excel 2013 Engineers
Top Excel 2013 desktop Consulting
Progent's certified Excel and Office 365 Excel consultants offer a broad range of online support services to help your organization to design, program, pilot test, install, administer, and troubleshoot applications based on any version of Excel, including Office Excel desktop and Office 365 Excel. Progent can help you to move your current Excel solutions to the latest releases of Excel, support Excel on iOS-based iPhones and iPads and Android smartphones and tablets, and resolve compatibility issues between various versions of Excel. Progent can provide as-needed support to clients who need a fast fix to a specific problem related to Excel and Progent also offers full project management services for migrating or creating line-of-business applications built on Office Excel. Progent's affordable webinar training classes for Excel can be custom tailored to meet the special requirements of individual users or groups.
Professionals Cisco Aironet
Ubiquiti UniFi Controller On-site Support
Progent’s Wireless Consulting Services offer a convenient, economical option for companies of any size to deploy, manage, monitor and repair cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and install hardware such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless messaging and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Remote Comprehensive Event Management Online Technical Support
Monitoring and Reporting Professional
Mid-sized businesses can get all the benefits of Microsoft Operations Manager and have fast access to Progent’s Microsoft and Cisco Premier Certified IT consulting professionals. Thanks to Progent's affordably priced network service packages, mid-size organizations can choose a simple co-sourcing package built around Microsoft Operations Manager with network monitoring, automated alerts, comprehensive system analysis, Help Desk support, and remote troubleshooting. For businesses with line-of-business applications who need zero-downtime networking, Progent offers a complete round-the-clock outsourcing package. Progent supports System Center Operations Manager 2007 to offer medium-size business networks world-class reliability, protection and performance.
Microsoft Dynamics GP Upgrade Engineer
Microsoft Dynamics GP Migration Planning Engineer
Progent has delivered support for Microsoft Dynamics GP and Great Plains software for almost 20 years and Progent has provided system integration, customization, education, and debugging since the platform's debut. Progent can provide advanced support for updating out of date Dynamics GP ERP systems. Progent can assist your business to plan, test, and carry out an efficient upgrade from a an outdated version to the current version of Dynamics GP.
SQL Server 2012 Monitoring On-site Support
SQL Server 2012 Support and Integration
Progent can provide the expertise of certified engineers and seasoned database application developers, DBAs, project managers, network infrastructure architects, disaster recovery specialists, and certified data security consultants to assist you to assess the potential benefits of SQL Server 2012 for your organization, install test environments at your site or at Progent's test lab, plan and carry out an efficient transition to SQL Server 2012 from previous versions of SQL Server or from other database solutions, and define a cost-effective and safe IT infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012.
Consultants UNIX with Windows
Windows, UNIX, Solaris IT Consultants
Progent can assist your company to plan and execute an efficient transition from a UNIX-based IT system to a network based on Microsoft Windows and capable of supporting Microsoft's familiar office productivity software, commercial applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and application specialists can help you guard your information and reduce business disruption by designing an effective migration strategy that preserves your existing assets in UNIX application and infrastructure. UNIX-to-Windows migration support services offered by Progent include evaluation of existing environment, migration strategy and testing, Exchange migration services, data and application software transition, and processor and mass storage transition and economization.
VMware NSX Private Cloud Engineer
VMware Cross vCenter NSX Specialist
VMware's NSX virtual network technology enables you to create complete logical networks in software. NSX permits virtual networks to be provisioned instantly and managed with a high degree of automation independent of the physical components making up the basic IP network. VMware Site Recovery Manager (SRM) supports programmatic disaster recovery, application mobility, plus non-intrusive site relocation, failback and re-protect. SRM also permits non-disruptive testing for disaster recovery, upgrades and fixes and can generate audit reports to confirm full service restoration, validate Service Level Agreements and prove disaster recovery compliance. When used with VMware's NSX network virtualization technology, VMware Site Recovery Manager can quickly recover the complete virtualized network topology at the secondary site. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to assist your organization to plan, deploy, test and manage a disaster recovery solution based on VMware SRM and VMware NSX.
Programmer Office Word for Mac
After Hours Office Word and Access Consultants
Progent's Microsoft Office Word and Office 365 Word consultants offer a wide selection of economical online consulting services to assist you to manage your legacy Microsoft Office Word environment or assist you to upgrade to a newer version of Microsoft Office Word. Support available from Progent's Word experts include VBA software development, isolating and fixing compatibility problems between various versions of Word, integrating Office Word with different Office apps like Excel and Microsoft Outlook or with third-party data sources and plug-ins,network enhancements for dependable. reliable cloud connectivity, security and compliance support, smart phone synchronization, and remote training sessions customized for your special requirements.
ProSight Network Infrastructure Management Specialists
ProSight Automatic Network Mapping Computer Consulting
ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized businesses to map out, monitor, reconfigure and debug their networking appliances like routers and switches, firewalls, and wireless controllers plus servers, printers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network maps are kept current, captures and displays the configuration information of almost all devices connected to your network, monitors performance, and generates notices when issues are discovered. By automating time-consuming management processes, ProSight WAN Watch can cut hours off ordinary tasks like making network diagrams, expanding your network, locating appliances that need critical software patches, or identifying the cause of performance issues.
Android and Exchange integration Computer Consultant
Android Touchdown Computer Engineer
Progent's veteran group of IT consultants and application specialists have extensive experience delivering online and onsite support for organizations of all sizes who want to integrate Android phones into their information networks so that mobile clients can work together from anywhere. Progent has the breadth of know-how to solve technical issues that span numerous manufacturers and that entail a mix of older and up-to-date information technology. Progent offers cost-effective remote technical support to assist you with any aspect of designing, configuring, managing and maintaining your BYOD environment. Progent can provide occasional technical support to assist you to handle particularly challenging IT issues, or Progent can provide comprehensive project management services to help you complete major IT initiatives on schedule and within budget. Progent can assist with on-premises, cloud-based, or hybrid network environments and offers support for operating systems, apps, management utilities and network infrastructure. Progent also can provide specialized group or individual training sessions to help you manage and use Android phones and tablets efficiently.
Microsoft Exchange Cluster Online Consulting
Network Consulting SQL Server Cluster
Progent’s Disaster Recovery/Business Continuity (DR/BC) consultants have in-depth backgrounds helping small businesses to minimize system downtime by providing affordable remote consulting support for disaster recovery/business continuity (DR/BC) planning, high-availability network design, data backup and restore systems, and transparent system maintenance. Progent’s business continuity experts can assist your company to develop and test an efficient business continuity strategy that matches your business needs and IT budget. Progent’s disaster recovery engineers can assist you to architect, implement, and manage resilient technologies including redundant Internet access, virtualization, clustering, load balancing, transparent off-site backup, and multi-location hot backup centers.
Windows Server 2008 R2 Remote Support
Network Consultants Windows Server 2008 R2
Windows Server 2008 is an important advance in making information networks more protected and available, easier to virtualize and administer, higher performing, and able to offer an improved platform for web publishing. Progent can help your business get the most from the enhancements built into Microsoft Windows Server 2008 by delivering Microsoft-certified consulting, troubleshooting, education, temporary staffing, monitoring, and security expertise.
Office SharePoint Server 2007 Network Consulting
SPS 2007 Online Technical Support
Progent’s Microsoft-certified experts can provide businesses of any size consulting, troubleshooting, and development services for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced solution that uses web-based technology for intelligently connecting people, groups and information. SharePoint provides a common location for your employees or customers to access, manage, distribute and interact with useful data, documents, and software and to interact with one another. SharePoint allows quicker and more intelligent decisions, more efficient sharing across groups and more economical business processes. Windows SharePoint Services join workers, clients, teams and major tasks with the data they’ve created in a manner that makes data easy to locate, retrieve and apply. Progent's SharePoint experts can help you to maintain your current SharePoint solution or migrate to the latest release of SharePoint Server or to SharePoint Online.
Cisco Firepower AMP Remote Support Services
Cisco Firepower integration Remote Support Services
Cisco's Firepower NGFWs Firewalls deliver a significant performance boost compared to Cisco's popular ASA 5500-X firewalls and include centralized management and automation of advanced security capabilities like application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can assist your organization to plan and carry out an efficient upgrade to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower appliances with Cisco's security services to create and centrally control IT ecosystems that span branch offices, data centers, and cloud resources.
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