Enlarging your telecommuter workforce may have a major effect on IT infrastructure, security, and corporate processes. Progent has two decades of background helping small and mid-size businesses to plan, deploy, manage, tune, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Riverside organization to pick the appropriate tools and adhere to leading practices in building and operating a safe virtual solution for telecommuters that facilitates collaboration and delivers maximum value. Progent can provide services ranging from on demand expertise for getting you past challenging technical bottlenecks to comprehensive project management to help you successfully complete mission-critical tasks.

Progent's consultants can help Riverside, California companies to with any aspect of creating a high-performing work-from-home ecosystem by providing infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud integration, helpdesk augmentation, cybersecurity, backup/restore solutions, and streamlined management.

IP Voice Solutions for Teleworkers
Expanding the business PBX system to include teleworkers is vital to supporting an effective at-home workforce. A broad range of cloud-based IP voice platforms are popular with SMBs to support telecommuters. Many larger organizations rely on Cisco's modern or older products for IP voice solutions. Progent can assist businesses of any size to plan or tune a telecommuter VoIP environment that delivers the flexibility, convenience and security required for remote users. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to help businesses optimize their existing Cisco IP voice systems to support a growing at-home workforce.

  • Cisco Unified Communications Manager (CUCM) delivers high-end IP telephony features to devices such as VoIP phones, media processing platforms, VoIP gateways, and multimedia applications used throughout the network. CUCM manages other combined media services such as messaging, video conferencing, and customer collaboration networks. For details about Progent's CUCM support, refer to Cisco Unified Communications Manager consultants.
  • CallManager is Cisco's legacy call-processing agent and has been superseded by CUCM. Progent can help you to maintain your existing CallManager environment or migrate smoothly to Cisco's current IP telephony products. To learn about Progent's expertise for CallManager and Cisco's other legacy IP voice platforms, visit Cisco CallManager consulting services.
  • Cisco IP Gateways enable connectivity with public telephony networks and with users operating outside the corporate perimeter like telecommuters. Progent offers consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 products as well as for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to enhance your WAN infrastructure to work with these VoIP solutions and deliver on-demand integration and troubleshooting expertise.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and maintaining a productive work-from-home environment for your Riverside, California company, call 1-800-993-9400 or go to Contact Progent.