Enlarging your at-home workforce can have a major impact on network infrastructure, security, and corporate processes. Progent has two decades of background assisting businesses of all sizes to plan, deploy, manage, tune, and debug IT environments that incorporate at-home workers. Progent can assist your Riverside organization to select the appropriate tools and follow best practices in building and maintaining a secure virtual ecosystem for telecommuters that promotes teamwork and returns top value. Progent offers support services ranging from on demand expertise for getting you past challenging technical bottlenecks to full project management or co-management to help you carry out business-critical initiatives.
Progent can help Riverside, California companies to succeed with any aspect of creating a high-functioning telecommuting ecosystem by providing infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud integration, Call Desk augmentation, endpoint security, backup/restore solutions, and centralized management.
IP Voice Integration for Telecommuters
Extending the business PBX system to include teleworkers is critical to maintaining an effective work-at-home solution. A variety of cloud-centric VoIP products are used by small and mid-size businesses to support telecommuters. Many larger organizations depend on Cisco's current or older platforms for VoIP solutions. Progent can assist businesses of all sizes to plan or maintain a telecommuter IP voice environment that provides the versatility, transparency and security required for teleworkers. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to help organizations optimize their current Cisco IP voice environments to support a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise IP telephony capabilities to devices like IP phones, media processing products, VoIP gateways, and multimedia apps deployed throughout the network. CUCM supports other combined media services like messaging, video conferencing, and customer interaction networks. For more information about Progent's Cisco Unified CM or CUCM expertise, refer to CUCM consulting services.
- Cisco CallManager is Cisco's legacy call-processing software and has been superseded by CUCM. Progent's consultants can assist your company to support your current CallManager environment or migrate efficiently to Cisco's current IP telephony solutions. To learn about Progent's expertise for Cisco CallManager and Cisco's other early IP voice platforms, refer to Cisco CallManager expertise.
- Cisco IP Gateways provide connectivity with public telephony networks and with clients operating beyond the corporate firewall
such as at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 product lines as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
- Other VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your WAN infrastructure to support these VoIP solutions and provide as-needed configuration and troubleshooting expertise.
Contact Progent for Remote Workforce Support Services
To contact Progent about creating and maintaining a productive telecommuter environment for your Riverside, California organization, call 1-800-993-9400 or go to Contact Progent.