Riverside At Home Workforce Configuration Support and Consulting
VoIP Systems Consulting
Enlarging your telecommuter workforce may have a major effect on IT infrastructure, security, and corporate processes. Progent has two decades of background helping small and mid-size businesses to plan, deploy, manage, tune, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Riverside organization to pick the appropriate tools and adhere to leading practices in building and operating a safe virtual solution for telecommuters that facilitates collaboration and delivers maximum value. Progent can provide services ranging from on demand expertise for getting you past challenging technical bottlenecks to comprehensive project management to help you successfully complete mission-critical tasks.
Progent's consultants can help Riverside, California companies to with any aspect of creating a high-performing work-from-home ecosystem by providing infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud integration, helpdesk augmentation, cybersecurity, backup/restore solutions, and streamlined management.
IP Voice Solutions for Teleworkers
Expanding the business PBX system to include teleworkers is vital to supporting an effective at-home workforce. A broad range of cloud-based IP voice platforms are popular with SMBs to support telecommuters. Many larger organizations rely on Cisco's modern or older products for IP voice solutions. Progent can assist businesses of any size to plan or tune a telecommuter VoIP environment that delivers the flexibility, convenience and security required for remote users. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to help businesses optimize their existing Cisco IP voice systems to support a growing at-home workforce.
- Cisco Unified Communications Manager (CUCM) delivers high-end IP telephony features to devices such as VoIP phones, media processing platforms, VoIP gateways, and multimedia applications used throughout the network. CUCM manages other combined media services such as messaging, video conferencing, and customer collaboration networks. For details about Progent's CUCM support, refer to Cisco Unified Communications Manager consultants.
- CallManager is Cisco's legacy call-processing agent and has been superseded by CUCM. Progent can help you to maintain your existing CallManager environment or migrate smoothly to Cisco's current IP telephony products. To learn about Progent's expertise for CallManager and Cisco's other legacy IP voice platforms, visit Cisco CallManager consulting services.
- Cisco IP Gateways enable connectivity with public telephony networks and with users operating outside the corporate perimeter like telecommuters. Progent offers consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 products as well as for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
- Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to enhance your WAN infrastructure to work with these VoIP solutions and deliver on-demand integration and troubleshooting expertise.
Contact Progent for Remote Workforce Support Services
To contact Progent about creating and maintaining a productive work-from-home environment for your Riverside, California company, call
An index of content::
Remote Access Support Outsourcing
Cisco VPN Specialists
Cisco's security and offsite connectivity solutions for small to medium sized companies represent a complete range of manageable security hardware and software to help protect your wired and wireless network infrastructure. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection systems, and VPN solutions. Progent's expert consulting staff includes field-proven engineers with Cisco's CCIE and Cisco Certified Network Professional qualifications who can help your organization to evaluate Cisco VPN, Cisco RADIUS Security, and additional Cisco protection technologies that align most closely with your corporate objectives.
Cisco Aironet Wave 2 Wi-Fi Access Point Remote Troubleshooting
IT Services Aironet 802.11ac Access Point
Progent's Cisco-certified wireless consultants can assist organizations of any size to design, deploy, manage and troubleshoot Cisco Aironet Wi-Fi access point environments to provide the throughput, coverage, density, expandability, security compliance and ease of management needed for transparent connectivity between wireless and wired networks. Progent can provide affordable remote and onsite support for both legacy and current 802.11ac Aironet access points and Progent can assist you plan and maintain deployments of indoor and outdoor Aironet access points.
Great Plains Online Support Services
Top Great Plains Onsite Technical Support
Progent can show you how to prepare and execute a smooth move to Microsoft Dynamics GP so that you preserve your information, strengthen your protection, modernize your management reporting, take full advantage of Microsoft Office support, and minimize business disruption by designing and executing a smart migration plan. Progent can also help educate new Dynamics GP 2010 users so you don't lose productivity. Progent can enhance your financial reports and management analytics by providing Crystal Reports consulting, FRx assistance, and Microsoft Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server solutions, and designing with VBasic, XML and other platforms make it possible to produce custom business applications and eCommerce programs that integrate seamlessly with Dynamics GP/Great Plains.
Microsoft Configuration Manager 2012 Integration
SCCM 2012 Device Management Technology Consulting
Progent can assist you to plan for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can help you to migrate efficiently to Configuration Manager 2012 from an older device and application management solution or assist you to modify your existing SCCM 2012 ecosystem to support your evolving business requirements. Also, Progent can help you to build a software foundation that fully supports SCCM 2012 by providing advanced consulting support for associated Microsoft platforms including ADDS, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).
Cisco RADIUS Security Information Technology Consulting
Cisco VPN Consultant Services
Cisco's network security and remote connection products for small companies provide a complete line of manageable security solutions to help protect your local and remote network infrastructure. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's expert staff of consultants includes experienced specialists with Cisco CCIE and Cisco Certified Network Professional qualifications who are able to assist your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and other Cisco security technologies that fit best with your company goals.
Crystal Developer
.NET Engineer
For custom program development, Progent can supply software design consultants to write business software in areas such as commercial transaction webs, web site design, Microsoft Business Solutions packages including Microsoft Dynamics GP, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent’s consultants can use Microsoft IIS to create company-specific eCommerce solutions based on Microsoft ASP.NET. Also, Progent offers experts in a broad range of custom program development environments including SQL Server and Delphi. For custom e-Commerce programming, Progent also offers expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Amazon MWS integration Programming
24x7x365 Amazon Marketplace Web Service development Development Firm
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales functions such as listings, orders, payments, fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales processes, vendors can broaden their market, reduce their operating costs, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring so you can cut development time and costs and get to market quickly.
Solaris-Windows Migration
Solaris Migration Consulting
Progent can help you to design and execute a smooth transition from a Solaris-powered information environment to a network based on Microsoft Windows and suited for running Microsoft's popular office productivity suites, business applications, and software development platforms. Progent's Sun Solaris, Windows and Cisco engineers and application experts can assist you to guard your data and minimize business discontinuity by designing an efficient migration strategy that protects your current assets in Solaris application and technology. UNIX-to-Windows transition consulting expertise available from Progent include evaluation of current environment, migration strategy and validation, Microsoft Exchange migration services, information and application migration, and processor and storage transition and consolidation.
Cisco Content Engine Computer Engineer
Cisco Content Engine Network Module for Content Delivery Engineer
Progent provides high availability load balancing support that addresses system load balancing, load balanced program, LAN/WAN infrastructure routing, and content delivery technology including Cisco Content Engine. non-stop load balancing technologies for which Progent offers consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and Cisco CDN Software, and F5 Networks BIG-IP.
Hyper-V Security Support and Integration
ProSight Phishing Protection Services
Progent's ProSight Enhanced Security Protection (ESP) managed services offer affordable multi-layer security for physical servers and virtual machines, desktops, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP offers two-way firewall protection, penetration alerts, device management, and web filtering via cutting-edge technologies packaged within a single agent accessible from a single console. Progent's security and virtualization experts can help you to plan and implement a ProSight ESP environment that meets your company's specific needs and that helps you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for urgent action. Progent's consultants can also help you to set up and verify a backup and restore solution like ProSight Data Protection Services so you can recover quickly from a destructive cyber attack such as ransomware.
Symantec Security Cybersecurity Firms
Symantec VelociRaptor Security Consultant
Progent's Symantec experts can help you support legacy Symantec firewall and Symantec VPN products such as the Raptor and VelociRaptor line or show you how to upgrade to newer firewall technology. Progent can also help you create and implement a complete security strategy that can incorporate firewall/VPN appliances and software, managed security and network defense services, server and application monitoring software, and documented policies and processes. Progent has the expertise to be your one-stop resource for continuing technical help, administration, training, and security consulting.
OS X Online Consultant Services
macOS Online Troubleshooting Consultant Services
Progent provides nationwide remote help and consulting services for businesses who run Apple macOS and OS X networks or whose IT systems feature a mix of Mac and Microsoft Windows products. Progent's experts can provide macOS and OS X users a variety of services including desktop support, upgrading to the most recent edition of macOS from earlier versions of macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also assist your business with iPhone and Apple iPad support, or moving to iCloud services. Remote technical support offers optimum leverage for your IT budget by extending client productivity and limiting the hours charged for computer analysis and repair. Sophisticated remote support technology and experienced service specialists and engineers allow Progent to handle most network issues without wasting time and expense by traveling to your location. In the vast majority of situations your IT issues can be remediated over the phone or through a combination of phone support and online network analysis. Progent can make available Cisco CCIE network engineers and CISSP certified security specialists to assist with the most difficult network issues.
Altaro VM Backup with Azure Computer Engineer
Altaro VM Backup and VMware Consulting
Altaro VM Backup software offers small businesses a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted environments and also supports cost-effective cloud backup to Microsoft Azure Block Blob storage. Top capabilities include industry-leading inline deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup intervals as little as five minutes for reducing your Recovery Point Objective, military-grade encryption, item-level recovery options for specific files and emails, extensive support for Windows CSV and for vCenter for handling larger environments, and the ability to leverage Microsoft VSS technology to back up live virtual machines without downtime. Progent is a certified Altaro partner and offers a wide array of services to help you to plan, deploy, optimize and troubleshoot a backup/restore solution based on Altaro VM Backup software.
Service Reporting Remote Support Services
Service Reports Consulting
Progent uses a sophisticated support reporting system that stores and organizes detailed documentation for all delivered services. Unlike some independent consultants or small support firms who offer scant documentation or details of tasks performed, each service provided by Progent is tracked by comprehensive documentation. Every Progent consultant has access to the support documentation transmitted by every consultant to every client. The discipline of documenting and archiving service records allows more efficient support and eliminates a variety of common misfortunes such as when a service client is effectively held hostage to a consultant who won’t release vital service information.
Emergency Content Delivery Networking Products Support Outsourcing
Online Support Network Load Balancing
Progent offers fault tolerant load balancing support that addresses network load balancing, load balanced applications, LAN/WAN backbone routing, and content dispatching products such as F5 Networks 3DNS. High availability load balancing technologies for which Progent can provide consulting services include Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Content Engine and Cisco CDN Software, and F5 Networks BIG-IP.
Access Integration Companies
Microsoft Office Access Contract Programming Firm
Progent can provide affordable online support for all releases of Microsoft Access including Access desktop and Access Web App and can provide advanced support for application development, database conversion, performance tuning, BI reporting, and troubleshooting. Progent also can provide custom webinar classes for Access application programming and database management.
Top Rated Developer Amazon AWS migration
Immediate Amazon AWS instances Developer Firm
Progent can provide cost-effective remote consulting to assist businesses of any size to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every phase of Amazon AWS integration including requirements analysis, readiness assessment, system design and review, testing, configuration, administration, performance tuning, licensing management, disaster recovery mechanisms, and security strategies.
IT Outsourcing Examples White Papers
IT Outsourcing Model Article
Progent’s IT outsourcing packages provide budget-friendly computer consulting for mid-size businesses. Whether it involves planning network infrastructure, setting up an internal Help Desk or outsourcing a one, rolling out an updated email system, monitoring your system, or developing an on-line eCommerce solution, outsourcing your network engineering services can smooth out costs and minimize uncertainties, allowing network support expenses to grow in a more linear and manageable manner than is feasible by amassing a large, all-purpose internal network support staff. Progent’s Outsourcing White Paper and datasheets tell you how Progent can enable you to build a protected and highly available system foundation for your critical Windows-powered applications including Windows 2008, Exchange Server, and SQL Server 2008.
Colbolt Linux Integration Services
Redhat Linux IT Consulting
Progent's Linux support services provide small and mid-size businesses and software developers assistance with administering and supporting Linux systems that coexist with Microsoft-powered networks. Progent can give your business access to Linux consultants, support professionals premier by Microsoft and Cisco, and security experts with CISSP certification. This broad array of experience offers you a convenient one-stop consulting firm to show you how to build and maintain a protected and reliable cross-platform connectivity and communications infrastructure that allows Linux and Microsoft coexistence by combining Windows with leading Linux derivatives including RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware.
ProSight Email Guard Content Filtering Service Professional
ProSight Email Zero Hour Protection Consultancy
Progent's ProSight Email Guard uses the technology of leading information security vendors to deliver centralized management and comprehensive security for all your email traffic. The powerful architecture of Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to inbound attacks and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a deeper layer of inspection for incoming email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam protection, DLP, and encryption. The on-premises gateway can also assist Exchange Server to monitor and protect internal email that stays inside your security perimeter.
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