Enlarging your remote workforce may have a major effect on IT infrastructure, security, and corporate processes. Progent has two decades of background helping SMBs to plan, deploy, manage, optimize, and debug IT networks that incorporate work-from-home employees. Progent can help your Riverside organization to select the appropriate technologies and follow leading practices in building and operating a secure virtual office ecosystem for telecommuters that promotes teamwork and returns top business value. Progent can provide support services that go from as-needed guidance for helping you over occasional IT roadblocks to comprehensive project management or co-management to help you successfully complete business-critical tasks.

Progent can assist Riverside, California companies to succeed with any facet of creating a high-functioning work-from-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk outsourcing, endpoint security, backup/restore solutions, and centralized management.

VoIP Solutions for Remote Workers
Expanding the company PBX system to accommodate telecommuters is critical to maintaining an effective at-home workforce. A broad range of cloud-based VoIP platforms are popular with SMBs to server remote users. Many enterprises rely on Cisco's current or legacy platforms for IP voice solutions. Progent can assist organizations of all sizes to plan or maintain a telecommuter VoIP service that delivers the versatility, transparency and protection required for teleworkers. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to assist organizations tune their existing Cisco IP voice systems to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (CUCM) delivers high-end IP telephony features to devices such as IP phones, media processing platforms, VoIP gateways, and mixed media software used across the network. CUCM manages other mixed media services such as unified messaging, video conferencing, and customer collaboration networks. For details about Progent's CUCM expertise, see Cisco Unified CM expertise.
  • CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM. Progent's consultants can assist you to support your current CallManager environment or migrate smoothly to Cisco's modern IP telephony solutions. For details about Progent's expertise for Cisco CallManager and Cisco's other older VoIP products, see Cisco CallManager consulting services.
  • Cisco IP Gateways provide integration with public telephony networks and with clients operating outside the corporate perimeter like at-home workers. Progent offers expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 products and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your wide area network infrastructure to work with these VoIP solutions and deliver on-demand deployment and troubleshooting expertise.

Contact Progent for Telecommuter Support Services
To contact Progent about building and managing an efficient work-from-home environment for your Riverside, California company, phone 1-800-993-9400 or go to Contact Progent.



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