Enlarging your telecommuter workforce may have a major effect on IT architecture, security, and corporate culture. Progent has 20 years of experience helping businesses of all sizes to design, deploy, manage, tune, and debug IT environments that incorporate work-from-home employees. Progent can help your Spokane organization to pick the right tools and follow leading practices in building and operating a secure virtual office ecosystem for telecommuters that promotes teamwork and returns maximum business value. Progent offers services that go from on demand expertise for getting you over challenging technical bottlenecks to full project management or co-management to help you successfully complete business-critical tasks.

Progent can help Spokane, Washington businesses to succeed with any aspect of creating a high-functioning work-at-home environment by delivering network infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk outsourcing, security and compliance, data protection solutions, and streamlined management.

IP Voice Solutions for Teleworkers
Extending the corporate PBX system to include remote users is vital to maintaining an effective work-at-home solution. A variety of cloud-centric VoIP products are popular with SMBs to server telecommuters. Many larger organizations depend on Cisco's modern or legacy products for IP voice solutions. Progent can help businesses of any size to plan or maintain a remote IP voice service that provides the flexibility, convenience and security needed for at-home workers. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to help organizations optimize their existing Cisco VoIP environments to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced IP telephony capabilities to devices like IP phones, media processing platforms, Voice over IP gateways, and multimedia applications deployed throughout the network. Unified Communications Manager supports other mixed media services like unified messaging, voice/video conferencing, and team collaboration networks. For details about Progent's CUCM support, refer to Cisco Unified Communications Manager expertise.
  • Cisco CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent can assist your company to support your existing CallManager deployment or upgrade smoothly to Cisco's current IP telephony products. For details about Progent's support services for CallManager and Cisco's other older IP voice platforms, refer to Cisco CallManager consulting.
  • Cisco IP Gateways provide connectivity with public telephony networks and with clients operating outside the corporate perimeter such as telecommuters. Progent can provide consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 series as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration expertise.
  • Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to enhance your WAN architecture to work with these VoIP solutions and provide online integration and troubleshooting expertise.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and maintaining a productive telecommuter solution for your Spokane, Washington organization, call 1-800-993-9400 or go to Contact Progent.



An index of content::

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    Small to middle size companies can now get all the advantages of Operations Manager and also have fast access to Progentís Microsoft and Cisco Premier IT support experts. With Progent's economically priced network service packages, small and midsize organizations can choose a basic Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution. Progent supports System Center Operations Manager 2007 to offer small company information systems world-class reliability, protection, and performance.

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  • SQL Server 2019 Always On Availability Groups Technology Consulting Services
    Top Microsoft SQL Server 2019 Consultants

    Progent's certified SQL Server 2019 experts can help your organization to evaluate the business case for upgrading to SQL Server 2019 and can provide rapid remote or onsite access to consulting experts in solution planning and integration, software development, SQL Server management, and network security.

  • Specialist Special Offer for Small Businesses One Hour of Free Consulting Consulting
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  • ProSight Patch Management Automation Configuration
    ProSight Windows Server Management Support

    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management techniques to keep your network running at peak levels by checking the state of critical assets that power your network environment. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your specified IT staff and your assigned Progent engineering consultant so that any potential problems can be addressed before they have a chance to impact your business.

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  • Support Onsite Support 24/7/365 24x7 Support Setup and Support
  • Support Organizations Company-wide Standards for Best Practices IT Service Provider Problem Escalation Through Teamwork
  • System Center 2016 Endpoint Protection Technical Consultant System Center 2016 and SQL Server Network Consultants
  • System Center 2016 Troubleshooting Online Troubleshooting System Center 2016 and Intune Setup and Support
  • System Consultant UNIX OpenBSD Network Consulting Company
  • Technical Support Microsoft SQL Server Microsoft SQL Professional

  • Immediate Backup Exec Professional
    Backup and Restore Software Consulting Services

    Progent can provide economical online support from engineers with expertise in a broad array of products and technologies that deliver solutions for protecting Microsoft Windows, Mac, and Linux physical and virtual servers and desktops as well as laptops and smartphones. Progent offers expertise for leading backup platforms including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Software, Mozy, Retrospect for Macintosh, Time Machine, VMware vSphere Data Protection (VDP), and FLARs. Progent's consultants can help your company to design, enhance, or maintain backup systems for a variety of topologies such as local, edge to datacenter, cloud, or a mix.

  • Technology Consulting Services Meraki 802.11ac AP Migration Meraki Wi-Fi AP Remote Consulting
  • Technology Consulting Windows Cluster Server 2008 Microsoft Windows 2008 Cluster Server Technology Consulting Services
  • Technology Professional 64-bit Processing Urgent 64-bit Migration Specialists
  • Remote Workforce Spokane Guidance - VoIP Technology Consulting
  • Telepresence Consultant Services SPA300 Series IP Phone Consultant
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  • Top Quality Network Support Company Microsoft and Mac Desktop Top Ranked PC Desktop Networking Firm
  • Top Rated Configuration Catalyst 3560 Switch Catalyst Switch EVN Remote Support
  • Troubleshooting IP Communications Cisco Expert 7900 Series IP Phone Configuration
  • Troubleshooting Internet Security and Acceleration Server ISA 2004 Firewall Engineer
  • Urgent Expert Microsoft Certified Office 365 integration with on-premises environments Specialists Office 365 Single Sign On Remote Technical Support
  • VMware NSX and SRM Disaster Recovery Consulting Top Quality VMware NSX and Site Recovery Manager Consulting

  • Cisco ASA Firewall IPS Support
    Cisco ASA 5500-X Firewall Troubleshooting

    The current Cisco ASA 5500-X Family of firewalls with Firepower Services offer substantially more value than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-premier CCIE network experts can help your company to maintain your current PIX or ASA 5500 security appliances and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, configure, tune, administer and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.

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  • Altaro VM Backup Restore Integration Services
    Altaro VM Backup Live Backup Network Engineer

    Altaro VM Backup provides small and mid-size businesses a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud-hosted environments and also enables low-cost backup to Microsoft Azure storage. Top features include industry-leading inline deduplication to cut backup storage needs, Continuous Data Protection with backup spacing as short as five minutes for minimizing your Recovery Point Objective, advanced encryption, granular restore capability for specific files and emails, support for Windows CSV and for VMware vCenter for managing large-scale deployments, and support for Volume Shadow Copy Service (VSS) to back up live virtual machines without downtime. Progent is a certified Altaro partner and can provide a wide range of consulting services to help you to plan, install, optimize and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup software.

  • Windows 2000 Server Specialist Microsoft Windows 2000 Consultant Services
  • Windows 7 Wireless Online Technical Support Microsoft Windows 7 Evaluation Support and Integration
  • Spokane Emergency Spokane Work from Home Employees IP Voice Solutions Consulting and Support Services
  • Windows Server 2003 Consultants Windows Server 2003 Professional

  • 24-Hour Blackberry Specialist
    Consultants BlackBerry Smartphone

    Progent offers the expertise of BlackBerry-premier consultants who can assist small businesses to plan, administer, and repair BlackBerry solutions affordably and successfully, doing away with the need for an internal BlackBerry expert and minimizing the cost and distraction of maintaining a mobile wireless workforce. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-expert experts, Cisco CCIE network engineers, and CISSP and CISM-certified security engineers. This wide range of knowledge, combined with Progent's proven remote service delivery model, offers small and mid-size businesses an efficient solution for incorporating BlackBerry technology productively into their IT network.

  • Windows Server 2008 R2 Support Windows Server 2008 BranchCache Consultancy
  • Windows Server 2012 R2 Hyper-V Troubleshooting Windows Server 2012 R2 upgrade Consulting
  • Windows Server 2016 Technology Support Eastern Washington Spokane Computer Support Companies Windows Server 2016 Spokane
  • Windows Server Hyper-V 2016 Management Integration Windows Server Hyper-V 2016 Security and Compliance Online Support
  • Windows, UNIX, Solaris IT Consultants Computer Consulting Windows and Solaris
  • Spokane At Home Workforce VoIP Systems Expertise Spokane County Washington
  • Wireless Network Information Technology Consulting Small Business Wireless Troubleshooting
  • Work from Home Collaboration Specialists Remote Workforce Collaboration Software Professionals
  • information Systems Audit Juniper J6350 Router Juniper J2350 Router Secure

  • Windows Server 2012 R2 Server Manager Support and Setup
    Windows Server 2012 R2 Hyper-V Virtual Switch Remote Support Services

    Progent's certified professionals can help you to evaluate the advantages of Windows Server 2012 R2 for your company, develop pilot systems and migration strategies, optimize your network infrastructure for local, multi-site, private or public cloud-based, and partial-cloud environments, educate your IT management team, create a corporate-wide security plan, automate IT management, help with application development, and build and test a DR/BC plan.


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