Enlarging your telecommuter workforce may have a major effect on IT architecture, security, and corporate culture. Progent has 20 years of experience helping businesses of all sizes to design, deploy, manage, tune, and debug IT environments that incorporate work-from-home employees. Progent can help your Spokane organization to pick the right tools and follow leading practices in building and operating a secure virtual office ecosystem for telecommuters that promotes teamwork and returns maximum business value. Progent offers services that go from on demand expertise for getting you over challenging technical bottlenecks to full project management or co-management to help you successfully complete business-critical tasks.
Progent can help Spokane, Washington businesses to succeed with any aspect of creating a high-functioning work-at-home environment by delivering network infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk outsourcing, security and compliance, data protection solutions, and streamlined management.
IP Voice Solutions for Teleworkers
Extending the corporate PBX system to include remote users is vital to maintaining an effective work-at-home solution. A variety of cloud-centric VoIP products are popular with SMBs to server telecommuters. Many larger organizations depend on Cisco's modern or legacy products for IP voice solutions. Progent can help businesses of any size to plan or maintain a remote IP voice service that provides the flexibility, convenience and security needed for at-home workers. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to help organizations optimize their existing Cisco VoIP environments to handle an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced IP telephony capabilities to devices like IP phones, media processing platforms, Voice over IP gateways, and multimedia applications deployed throughout the network. Unified Communications Manager supports other mixed media services like unified messaging, voice/video conferencing, and team collaboration networks. For details about Progent's CUCM support, refer to Cisco Unified Communications Manager expertise.
- Cisco CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent can assist your company to support your existing CallManager deployment or upgrade smoothly to Cisco's current IP telephony products. For details about Progent's support services for CallManager and Cisco's other older IP voice platforms, refer to Cisco CallManager consulting.
- Cisco IP Gateways provide connectivity with public telephony networks and with clients operating outside the corporate perimeter
such as telecommuters. Progent can provide consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 series as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration expertise.
- Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to enhance your WAN architecture to work with these VoIP solutions and provide online integration and troubleshooting expertise.
Contact Progent for Telecommuter Expertise
To contact Progent about creating and maintaining a productive telecommuter solution for your Spokane, Washington organization, call 1-800-993-9400 or go to Contact Progent.