Expanding your remote workforce may have a significant impact on network infrastructure, security/compliance, and corporate workflows. Progent has two decades of experience assisting businesses of all sizes to plan, deploy, manage, tune, and debug IT networks that incorporate at-home workers. Progent can assist your Wichita company to select the appropriate technologies and follow best practices in creating and operating a secure virtual office solution for teleworkers that facilitates teamwork and returns maximum business value. Progent offers support services ranging from on demand expertise for helping you over challenging technical bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical tasks.
Progent's consultants can assist Wichita, Kansas organizations to with any facet of building a high-performing work-from-home ecosystem by providing infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, security monitoring, backup/restore solutions, and centralized management.
IP Voice Integration for an At-Home Workforce
Expanding the company PBX environment to include telecommuters is vital to maintaining a productive work-at-home solution. A broad range of cloud-based digital PBX platforms are popular with small and mid-size businesses to support teleworkers. Many enterprises depend on Cisco's current or older products for VoIP solutions. Progent can help organizations of any size to plan or tune a telecommuter IP voice service that delivers the versatility, convenience and protection needed for teleworkers. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to assist businesses tune their current Cisco IP voice environments to handle an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends advanced telephony features to devices such as VoIP phones, media processing platforms, VoIP gateways, and multimedia apps deployed throughout the network. Unified Communications Manager supports additional mixed media services such as messaging, video conferencing, and team collaboration networks. For more information about Progent's Cisco Unified CM or CUCM support, refer to Cisco Unified CM expertise.
- Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent can help your company to maintain your existing CallManager deployment or migrate smoothly to Cisco's current IP telephony products. For details about Progent's expertise for CallManager and Cisco's other legacy IP voice products, see CallManager consulting services.
- Cisco IP Gateways enable integration with PSTN networks and with clients operating outside the corporate firewall
like telecommuters. Progent can provide consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 product lines and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
- Other VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to update your WAN infrastructure to support these VoIP solutions and provide online deployment and debugging services.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining a productive telecommuter environment for your Wichita, Kansas company, phone 1-800-993-9400 or go to Contact Progent.