Enlarging your remote workforce can have a major impact on IT infrastructure, cybersecurity, and corporate culture. Progent has two decades of experience assisting small and mid-size businesses to plan, configure, manage, tune, and troubleshoot IT environments that support at-home workers. Progent can help your Wichita organization to select the appropriate technologies and adhere to best practices in building and operating a safe virtual solution for telecommuters that promotes collaboration and delivers top business value. Progent offers services ranging from as-needed expertise for getting you past occasional technical bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.

Progent can help Wichita, Kansas companies to succeed with any aspect of building a high-functioning telecommuting ecosystem by delivering infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk augmentation, data security, backup/restore solutions, and streamlined management.

IP Voice Solutions for an At-Home Workforce
Extending the business PBX system to accommodate teleworkers is vital to supporting a productive work-at-home solution. A broad range of cloud-centric VoIP platforms are used by SMBs to server telecommuters. Many enterprises depend on Cisco's current or legacy platforms for VoIP solutions. Progent can help businesses of any size to plan or tune a remote IP voice service that provides the flexibility, convenience and security needed for remote users. Progent's Cisco-certified CCIE IP Voice consultants can provide advanced support to help organizations optimize their existing Cisco IP voice environments to support an expanding remote workforce.

  • Cisco Unified Communications Manager (CUCM) delivers advanced telephony capabilities to devices like IP phones, media processing platforms, Voice over IP gateways, and mixed media applications used throughout the network. Unified Communications Manager manages additional combined media services like messaging, video conferencing, and customer interaction networks. For more information about Progent's Unified Communications Manager expertise, visit Cisco Unified Communications Manager consultants.
  • CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM. Progent's consultants can help you to support your current CallManager deployment or migrate smoothly to Cisco's current IP telephony solutions. To learn about Progent's support services for CallManager and Cisco's other early IP voice platforms, visit Cisco CallManager consulting.
  • Cisco IP Gateways enable connectivity with PSTN networks and with users working beyond the corporate firewall such as at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 product lines as well as for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Other VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your WAN architecture to work with these VoIP solutions and provide as-needed integration and debugging services.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining an efficient telecommuter environment for your Wichita, Kansas organization, call 1-800-993-9400 or visit Contact Progent.

An index of content::

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    Progent's certified Windows Server 2019 consultants can assist your organization to plan and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid model. Windows Server 2019 offers significant improvements in scale, speed, ease of management, virtualization, cybersecurity, hybrid local/cloud deployments, availability, and Linux support.

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    Progent's certified SonicWall firewall consultants can show you how to deploy, manage, and troubleshoot SonicWall firewall/VPN products including the current SonicWall TZ and NSa families of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and CISA-certified network security consultants can show you how to incorporate SonicWall security gateways into an end-to-end network protection plan and design security into your corporate practices.

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    Progent's certified consultants offer computer support and IT consulting services for Microsoft Exchange Server 2003, Windows Server 2003, and for the entire family of Microsoft Servers. Progent's upgrade, configuration, administration, and support services for Exchange Server include system design, installation, documentation, local and remote troubleshooting, Help Desk Call Center support, certified security consulting, and full-service network management outsourcing.

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    Cisco's PIX firewalls have reached end of life and Cisco might not offer support these legacy devices. Progent still provides technical assistance for Cisco's PIX Series firewalls to help you with maintenance and Progent can also help you determine whether to migrate to the latest firewall technology available from Cisco. Progent's Cisco technology experts can help you plan and implement a smooth upgrade to Cisco ASA 5500-X firewalls following leading practices.

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