Enlarging your at-home workforce can have a significant impact on network infrastructure, security, and corporate culture. Progent has 20 years of background helping businesses of all sizes to plan, configure, administer, optimize, and debug IT networks that incorporate work-from-home employees. Progent can assist your Wilmington company to pick the right technologies and adhere to leading practices in building and operating a secure virtual office solution for teleworkers that facilitates collaboration and returns maximum value. Progent offers support services ranging from as-needed guidance for getting you over challenging IT bottlenecks to comprehensive project management to help you successfully complete mission-critical initiatives.
Progent's consultants can assist Wilmington, Delaware businesses to with any aspect of creating a high-performing work-from-home environment by providing infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk outsourcing, cybersecurity, backup/restore solutions, and centralized management.
VoIP Solutions for Telecommuters
Expanding the company PBX system to accommodate remote users is vital to maintaining an effective work-at-home solution. A broad range of cloud-based VoIP platforms are popular with small and mid-size businesses to support telecommuters. Many enterprises depend on Cisco's modern or older platforms for IP voice management. Progent can assist businesses of any size to plan or maintain a remote IP voice environment that provides the flexibility, convenience and security required for at-home workers. Progent's Cisco-certified CCIE IP Voice consultants can provide advanced support to help businesses tune their existing Cisco IP voice environments to handle a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced telephony capabilities to devices like VoIP phones, media processing products, Voice over IP gateways, and multimedia applications used throughout the network. CUCM supports other mixed media services such as messaging, voice/video conferencing, and team interaction networks. For details about Progent's Unified Communications Manager expertise, visit CUCM expertise.
- CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM. Progent can help you to maintain your current CallManager environment or migrate efficiently to Cisco's modern IP telephony products. To find out about Progent's support services for CallManager and Cisco's other early VoIP products, visit Cisco CallManager consulting.
- Cisco IP Gateways provide connectivity with public telephony networks and with clients operating beyond the corporate perimeter
like telecommuters. Progent offers expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 product lines as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
- Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to enhance your wide area network architecture to support these solutions and provide as-needed integration and troubleshooting services.
Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing an efficient work-from-home solution for your Wilmington, Delaware company, call 1-800-993-9400 or visit Contact Progent.