Enlarging your telecommuter workforce can have a significant impact on IT architecture, cybersecurity, and corporate workflows. Progent has 20 years of background helping businesses of all sizes to plan, configure, administer, tune, and debug IT networks that incorporate at-home workers. Progent can help your Wilmington company to pick the right technologies and follow leading practices in creating and maintaining a secure virtual office ecosystem for teleworkers that promotes collaboration and delivers maximum business value. Progent offers support services ranging from on demand expertise for helping you over challenging technical bottlenecks to full project management to help you carry out mission-critical initiatives.

Progent's consultants can help Wilmington, Delaware companies to succeed with any facet of building a high-performing telecommuting environment by providing infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk services, data security, backup/restore solutions, and centralized management.

IP Voice Solutions for Teleworkers
Expanding the business PBX system to accommodate remote users is critical to supporting a productive at-home workforce. A variety of cloud-based VoIP products are used by small and mid-size businesses to server teleworkers. Many larger organizations rely on Cisco's modern or older products for IP voice solutions. Progent can help organizations of all sizes to design or maintain a telecommuter VoIP environment that delivers the flexibility, convenience and protection required for teleworkers. Progent's Cisco-certified CCIE Voice consultants offer high-level support to help businesses optimize their current Cisco IP voice systems to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends high-end telephony capabilities to devices such as IP phones, media processing platforms, VoIP gateways, and multimedia software deployed throughout the network. Unified Communications Manager manages other combined media services like messaging, voice/video conferencing, and team collaboration networks. For more information about Progent's Unified Communications Manager support, visit Cisco Unified CM consulting services.
  • CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent can assist you to maintain your existing CallManager deployment or migrate smoothly to Cisco's modern IP telephony solutions. To find out about Progent's support services for CallManager and Cisco's other legacy VoIP products, refer to Cisco CallManager consulting.
  • Cisco IP Gateways provide connectivity with public telephony networks and with clients operating outside the corporate firewall like telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 products as well as for modern Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your WAN infrastructure to support these solutions and provide on-demand deployment and debugging services.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining a productive work-from-home environment for your Wilmington, Delaware organization, call 1-800-993-9400 or visit Contact Progent.