Enlarging your at-home workforce may have a major impact on IT infrastructure, cybersecurity, and company culture. Progent has 20 years of experience assisting small and mid-size businesses to design, deploy, administer, tune, and troubleshoot IT networks that support work-from-home employees. Progent can assist your Wilmington company to pick the appropriate tools and adhere to leading practices in building and maintaining a safe virtual solution for teleworkers that facilitates collaboration and delivers top business value. Progent offers services that go from as-needed guidance for helping you past occasional IT roadblocks to comprehensive project management or co-management to help you successfully complete business-critical tasks.
Progent's consultants can assist Wilmington, Delaware companies to with any aspect of building a high-functioning work-from-home environment by delivering network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud integration, helpdesk services, cybersecurity, data protection solutions, and centralized management.
IP Voice Integration for Remote Workers
Extending the company phone system to include remote users is critical to supporting an effective at-home workforce. A variety of cloud-based VoIP platforms are used by small and mid-size businesses to support telecommuters. Many larger organizations rely on Cisco's modern or older products for VoIP solutions. Progent can help organizations of all sizes to plan or maintain a remote VoIP service that provides the versatility, convenience and security needed for remote users. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to help businesses tune their existing Cisco IP voice environments to support an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends high-end telephony features to devices like VoIP phones, media processing products, VoIP gateways, and mixed media applications deployed throughout the network. CUCM manages other combined media services such as unified messaging, voice/video conferencing, and customer interaction networks. For details about Progent's Cisco Unified CM or CUCM support, visit CUCM consulting services.
- CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM. Progent's consultants can help your company to maintain your current CallManager deployment or upgrade efficiently to Cisco's modern IP telephony solutions. To find out about Progent's support services for CallManager and Cisco's other older VoIP products, see Cisco CallManager consulting.
- Cisco IP Gateways provide integration with public telephony networks and with clients operating beyond the corporate firewall
such as telecommuters. Progent offers expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration expertise.
- Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to expand your WAN architecture to work with these solutions and provide as-needed deployment and troubleshooting services.
Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining an efficient work-from-home solution for your Wilmington, Delaware organization, call 1-800-993-9400 or refer to Contact Progent.