Wilmington Remote Workforce Solutions Advisor
VoIP Systems Consulting
Enlarging your telecommuter workforce can have a significant impact on IT architecture, cybersecurity, and corporate workflows. Progent has 20 years of background helping businesses of all sizes to plan, configure, administer, tune, and debug IT networks that incorporate at-home workers. Progent can help your Wilmington company to pick the right technologies and follow leading practices in creating and maintaining a secure virtual office ecosystem for teleworkers that promotes collaboration and delivers maximum business value. Progent offers support services ranging from on demand expertise for helping you over challenging technical bottlenecks to full project management to help you carry out mission-critical initiatives.
Progent's consultants can help Wilmington, Delaware companies to succeed with any facet of building a high-performing telecommuting environment by providing infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk services, data security, backup/restore solutions, and centralized management.
IP Voice Solutions for Teleworkers
Expanding the business PBX system to accommodate remote users is critical to supporting a productive at-home workforce. A variety of cloud-based VoIP products are used by small and mid-size businesses to server teleworkers. Many larger organizations rely on Cisco's modern or older products for IP voice solutions. Progent can help organizations of all sizes to design or maintain a telecommuter VoIP environment that delivers the flexibility, convenience and protection required for teleworkers. Progent's Cisco-certified CCIE Voice consultants offer high-level support to help businesses optimize their current Cisco IP voice systems to support an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends high-end telephony capabilities to devices such as IP phones, media processing platforms, VoIP gateways, and multimedia software deployed throughout the network. Unified Communications Manager manages other combined media services like messaging, voice/video conferencing, and team collaboration networks. For more information about Progent's Unified Communications Manager support, visit Cisco Unified CM consulting services.
- CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent can assist you to maintain your existing CallManager deployment or migrate smoothly to Cisco's modern IP telephony solutions. To find out about Progent's support services for CallManager and Cisco's other legacy VoIP products, refer to Cisco CallManager consulting.
- Cisco IP Gateways provide connectivity with public telephony networks and with clients operating outside the corporate firewall like telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 products as well as for modern Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
- Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your WAN infrastructure to support these solutions and provide on-demand deployment and debugging services.
Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining a productive work-from-home environment for your Wilmington, Delaware organization, call
An index of content::
Redhat Linux Services
Consultant Ubuntu Linux
If your company is producing UNIX or Linux applications on a network that includes MS Windows-based servers, desktops, and office productivity products, Progent can provide full-service network support outsourcing that allows you to concentrate on your field of strategic expertise without the continual hassle of managing your company information system. By using smart network monitoring and by delivering online and on-site support as your business needs it, Progent offers an economical way for maintaining an IT network that features high reliability, protection, and efficiency. Progent's Linux developer support offerings include comprehensive it outsourcing, virtual server infrastructure, remote and on-site support and repair, network monitoring services, and Help Desk outsourcing.
Microsoft ISA Server Support and Help
24-7 Expert Microsoft Certified ISA 2004 Server Remote Troubleshooting
Progent's certified Internet Security and Acceleration Server consulting experts have broad experience creating Microsoft-based security designs for information systems with many sites, remote workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small or mid-size company plan and deploy an installation of ISA Server 2004 that supports your IT security needs without limiting your productivity.
Microsoft Expert Exchange 2019 Disk Availability Group Consulting
Support and Integration Exchange 2019 Mailbox Server
Progent can assist your organization in any phase of your upgrade to Exchange Server 2019 such as deploying Windows Server 2019 as a host for Exchange; planning high availability system topology for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and implementing Hyper-V virtualization; configuring hardware load balancing (HLB); configuring DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with O365; and configuring Outlook clients.
Citrix XenServer Security Engineer
ProSight VM Security Professional
Progent's ProSight Enhanced Security Protection (ESP) services offer ultra-affordable multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and reacting to cyber assaults from all vectors. ProSight ESP offers two-way firewall protection, penetration alerts, endpoint management, and web filtering via cutting-edge tools packaged within one agent accessible from a unified console. Progent's data protection and virtualization consultants can help your business to design and implement a ProSight ESP environment that meets your company's specific requirements and that helps you prove compliance with government and industry data protection regulations. Progent will help you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require urgent attention. Progent's consultants can also help your company to set up and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous cyber attack like ransomware.
24x7 Support Services System Center 2016 and Operations Management Suite
System Center 2016 and Office 365 Integration Remote Support
System Center 2016 provides important enhancements in the management of hybrid cloud environments through comprehensive support for Windows Server 2016, Windows 10 clients; seamless integration of mixed-OS environments that include Linux, Microsoft Hyper-V and VMware vSphere; and better cloud support including closer integration with Microsoft Intune for iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team can provide advanced remote and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist you to design and install a new deployment of Microsoft System Center 2016, expand or tune your current one, upgrade efficiently from an earlier release of System Center, or troubleshoot your System Center environment.
Online Technical Support Systems Management Server
SMS Server Upgrade Support and Help
Progent’s Microsoft consultants provide small and mid-size businesses enterprise-level consulting services for Systems Management Server and System Center Configuration Manager, Microsoft's standard tools for update and configuration management. Configuration Manager is the new name for the update management platform previously known as Systems Management Server. Configuration Manager provides a range of new features to SMS Server such as full automation, built-in Vista Windows Server 2008 awareness, quarantine support, and device driver management. Progent’s Microsoft certified engineers can help you use SMS 2003 or Configuration Manager effectively for automated operating system and application software installation, security patch control, software tracking, and software license reconciliation. Progent's consultants can also assist your company to migrate efficiently from SMS Server to System Center Configuration Manager.
Citrix XenCenter Consultant
After Hours XenServer Professionals
Progent's Citrix-accredited consultants can help you to evaluate the business advantages of XenServer and other Citrix platforms, and can assist you to plan, validate, implement, troubleshoot, and support a Citrix XenServer solution. Progent can in addition assess your current Citrix technology environment and help you to enhance resource utilization, performance, protection, uptime, and disaster recovery.
Exchange Server 2003 Upgrade Consultant Services
Microsoft Exchange Upgrade Remote Support Services
Progent's expert support team can show you how to define and deploy a smooth in-place Microsoft Exchange 2003 upgrade strategy that avoids productivity downtime, simplifies ongoing support requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complicated multiple server or multi-location migrations, Progent has the knowledge and experience to finish your project quickly and economically. Progent's Exchange Server 2003 support, troubleshooting, and consulting offerings include expertise with the configuration of outside vendor add-ons to Microsoft Exchange Server 2003 that are in keeping with your business goals.
Meraki Consultant Services
Meraki Access Point Management Specialists
Progent's Cisco Meraki Wi-Fi AP experts offer online and onsite support services to assist businesses of all sizes to design, deploy, manage, expand or repair Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help you to configure and support Meraki-based wireless infrastructure for sites that can range from a teleworker's home or a branch office to a campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco technology including Catalyst and Nexus switches, ASR routers and firewalls to build a cohesive ecosystem that delivers the same connectivity, performance, security, ease of management and uptime for wired and Wi-Fi clients regardless of their location or device.
Consultant Infor SyteLine CloudSuite Accounts Payable
Infor SyteLine CloudSuite Document Automation Consulting
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that incorporates more than 25 years of background helping manufacturing, distribution and service organizations to simplify supply chains and improve the efficiency of critical processes in order to bring products to market fast and meet customer commitments dependably. Progent can provide the skills of an ERP specialist with over two decades of background with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or on-premises consulting that spans from as-needed advice to comprehensive solution planning and project management. Sample services available from Progent for Infor CloudSuite Industrial include implementation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Office 365 integration, disaster recovery planning, and DBA services.
Consulting Services Microsoft Help Desk
Online Consulting Help Desk Process
The Helpdesk support model used by Progent's Technical Response Center gives small businesses an effective option to dependence on independent service individuals by offering extensive expertise shared by multiple engineering groups, optional round-the-clock access to emergency help, escalation capability to appropriate experts for handling even the most intractable issues, support consistency and dependability, prompt follow-up overseen by seasoned support managers, a choice of easy-to-use ways for initiating support jobs, and excellent process transparency enabled by ticket updates and accessible through a web-based portal.
Support and Help System Center 2016 and Hyper-V Integration
System Center 2016 and Windows 10 Integration Online Troubleshooting
Small to middle size companies can now enjoy all the advantages of System Center Operations Manager 2007 and in addition have quick access to Progent’s Microsoft Premier network support professionals. With Progent's affordably priced network service programs, small businesses can choose a basic System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package. Progent supports System Center Operations Manager 2007 to provide small business networks world-class reliability, protection, and performance.
Wireless Site Survey Technology Consulting Services
Wi-Fi RF Spectrum Analysis for Wi-Fi Online Troubleshooting
Progent's Wi-Fi site survey and predictive modeling help you to design, install and troubleshoot a Wi-Fi network optimized for your facilities, providing your business a WLAN that delivers the coverage, performance, density, Quality of Service, data protection, and hand-off ability your company requires. Wi-Fi site survey services from Progent include online predictive analysis for designing a wireless network and on-premises site survey services for validating, optimizing, and troubleshooting an operational wireless network.
Microsoft Experts Knowledge Transfer Windows
Server One-On-One Training
Progent is committed to information transfer from Progent's support experts to customers. By educating clients to deal with technical issues that are within their comfort zone, Progent can concentrate on offering hard-to-find skills where Progent faces few competitors. Medium-size businesses who utilize familiar independent service providers or who maintain internal support staffs benefit when Progent passes on knowledge about critical technology and tested methodologies to make their IT environments more reliable, secure, and efficient.
Contract Telecom Consultants Home Based Jobs
Contract MCSE Telecommute Jobs
Progent's Experts Group provides support in important technologies that include Apple OS integration and programs; Expertise for Linux-based, UNIX-powered, and Sun environments; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM customization; Strategic and vertical program support; Chief Information Officer, business analyst, and project management services; Special applications design and deployment; Web site, electronic business, Electronic Data Interchange, and customer information portal development and integration; SQL management and performance help; Management intelligence expertise; and Telecommunications architecture support.
Solaris Remote Consultants
Engineer Linux Online
Progent offers nationwide remote help and troubleshooting services for businesses that run UNIX, Linux, or Sun Solaris environments or whose information systems include a mix of UNIX/Linux and Microsoft Windows technology. Remote technical support provides maximum leverage for your IT budget by extending client productivity and shortening the hours billed for computer repair services. Sophisticated remote support tools and experienced service specialists and consultants allow Progent to solve most IT problems without wasting time and expense by going to your site. In the vast majority of situations your network issues can be dealt with by telephone or via a mix of phone support and remote connectivity. Progent can put you in touch with Cisco certified CCIE network experts and CISM and CISSP certified security specialists to assist with the toughest system problems.
Ransomware Protection Services
Ransomware Recovery Consultant Services
Progent's ProSight family of managed services are designed to provide businesses who maintain small internal network support teams with affordable access to enterprise-class management platforms and consulting expertise. Benefits of the ProSight catalog of managed services include predictable network maintenance expenses, smart automation of common management processes, ongoing adoption of new information technology, smooth migration from older technology to current solutions, improved fit between information technology with business goals, guidance from seasoned IT consultants, and freeing up management to focus on business rather than fast-evolving computer technology.
UNIX, Windows Services
UNIX with Windows Consulting Services
If your company is developing UNIX-based applications in an environment that includes MS Windows-based processors, PCs, and office productivity products, Progent offers comprehensive IT outsourcing that allows you to concentrate on your field of high-value know-how without the continual hassle of maintaining your business network. By using smart server monitoring and by delivering online and on-site assistance when your business needs it, Progent offers an economical alternative for managing an IT system that provides excellent dependability, protection, and performance. Progent's developer assistance services feature full-service information technology outsourcing, virtual server infrastructure, online and on-premises service and troubleshooting, 24x7 monitoring services, and Help Desk Call Center services.
64-bit Upgrade Professionals
Microsoft Certified Partner 64-bit Server Professional
Progent's Microsoft-certified consultants can help you plan, document, carry out, administer, and repair a system-wide migration to 64-bit server and client OS software and applications. Progent can help you test your 64-bit environment to make sure it supports all of the key 32-bit applications which you want to retain as well as the latest 64-bit editions of software you plan to run.
Remote Workforce Helpdesk Specialists
Offsite Workforce Helpdesk Services IT Consultants
Progent can provide small and mid-size businesses supplemental or fully outsourced Help Desk services for an offsite workforce.
Les Kent has a 35-year track record of effective technology integration, business administration, marketing, and operations. He has demonstrated a talent for creating elegant information technology solutions in his roles as as a system architect, software developer, project manager, deployment consultant, and problem solver for small companies, new ventures, and global enterprises.
Exchange Server Migration Consultants
Exchange Server 2010 Migration Consultancy
Progent's Microsoft and Cisco-certified network experts can help your organization to determine the benefits of Exchange Server 2010 for your company and can assist your IT staff to design and carry out an efficient upgrade to Microsoft Exchange 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange Server 2007 that will offer fast ROI by increasing your productivity, cutting the cost of hardware and support, streamlining management, and integrating your vital communications platforms.
Citrix Server Management Professionals
Citrix XenCenter Consulting
Progent's Citrix-accredited engineers can assist your company to understand the business advantages of XenServer as well as additional Citrix products, and can assist you to design, test, execute, troubleshoot, and maintain a Citrix XenServer solution. Progent can in addition assess your existing Citrix technology deployment and help you to enhance resource utilization, performance, protection, availability, and disaster recovery.
Installation support Virus Protection
Migration Help Microsoft Exchange Migration
Progent's Microsoft-certified consultants have more than 10 years of experience delivering messaging support for customers that range from small offices to large corporations. Progent provides economical consulting for all versions of Exchange Server to strengthen email and virus protection, design high availability email systems, and implement remote and mobile email connectivity. Progent’s Microsoft Exchange consulting services can help you in planning and carrying out a move from an outdated SMPT server or older Microsoft Email package such as Microsoft Exchange 2003 to Exchange Server 2016. Progent offers support for Windows 8, Windows 7, Vista, and Windows XP desktops running Office Outlook and can show you how to configure Outlook Web App for all major web browsers. For e-mail virus defense, spam filtering and data data leak prevention, Progent offers Email Guard security services.
Microsoft GP/Great Plains Technical Consultant
Urgent Microsoft GP/Great Plains IT Services
Progent’s Microsoft certified experts offer a range of support services for Dynamics GP. Dynamics GP is a Microsoft financial platform and business management tool based, like all Microsoft financial solutions, on the scalable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the most recent edition of Microsoft accounting software in the Dynamics GP line, provides a cost-effective tool for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and HR. Microsoft Dynamics GP/Great Plains is simple to install and integrate, and with its modular design you are able to license only the functions you currently need, with the option to expand clients and increase capabilities in the future. Progent’s Microsoft Dynamics GP/Great Plains Software consulting engineers can help you install, configure and administer Dynamics GP/Great Plains 2010 as well as earlier versions of Dynamics GP/Great Plains.
CCIE Certified Meraki 802.11ax Access Point Upgrade Technical Support
After Hours Meraki MR18 Access Point IT Consultants
Progent's Cisco-certified Wi-Fi networking experts can provide remote and onsite consulting and troubleshooting services to assist you to design, install, manage, optimize, and repair Wi-Fi networks that incorporate Cisco's Meraki APs. Progent's experts can also help you to plan and implement hybrid networks that integrate local and cloud-hosted resources and that deliver easy access, enhanced security, unified management, and consistent operation for all your mobile and desktop endpoints.
Dynamics GP eConnect Professionals
Dynamics GP Modifier Specialists
Progent's expertise providing Microsoft .NET support and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and other developer tools enable Progent to create custom mission-critical programs and eCommerce environments that operate seamlessly with Microsoft Dynamics GP Software. Progent's Dynamics GP management reporting consultants can show you how to create reports that let you track your business more thoroughly, turning uncooked data into valuable understanding of your business.
OS X Technical Support Specialists
OS X Technical Support Specialists
Progent offers national online phone support and troubleshooting services for businesses who operate macOS and OS X environments or whose information systems include a mix of Mac and Microsoft technology. Progent's experts can provide Mac users a range of IT services such as desktop support, upgrading to the most recent edition of macOS from earlier editions of Apple macOS or OS X, plus expertise with Mac application software. Progent can also assist you with Apple iPhone and Apple iPad support, or moving to iCloud. Remote technical support provides optimum return for your information technology dollar by extending client productivity and limiting the hours charged for network analysis and repair. Sophisticated online access technology and skilled service specialists and consultants combine to enable Progent to solve most network problems without squandering time and expense by going to your location. In the vast majority of situations your network problems can be dealt with over the phone or via a combination of phone support and online network analysis. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISM and CISSP certified security specialists to help with the most challenging system problems.
Remote Wireless Site Survey Outsourcing
Urgent Troubleshooting Wireless Site Survey
Progent's Wi-Fi site survey and predictive modeling make it easy to design, deploy and troubleshoot a Wi-Fi network customized for your environment, providing your business a wireless solution that delivers the coverage, speed, capacity, Quality of Service, security, and roaming ability your company needs. Wi-Fi survey services from Progent include online predictive modeling for designing a wireless network and on-premises site survey services for validating, optimizing, and debugging an operational wireless network.
Microsoft Exchange Server 2010 Migration Technology Professional
Exchange Server 2010 Upgrade Services
Progent's Microsoft-certified consulting experts can assist your organization to assess the benefits of Microsoft Exchange 2010 for your company and can help your IT staff to plan and carry out a smooth migration to Exchange Server 2010 from Exchange 2003 or Microsoft Exchange 2007 Server that will provide quick return on investment by improving your workers' efficiency, lowering the expense of hardware and service, streamlining administration, and consolidating your key communications technologies.
24-7 Sun Solaris Support
UNIX Engineers
Progent's Sun Solaris family support experts offer small businesses and developers support for administering and supporting Sun Solaris environments that operate with Microsoft-based technology. Progent offers your business contact with Sun Solaris experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISSP certification. This wide array of experience provides you with an easy single source to show you how to build and maintain a protected and robust cross-platform connectivity and communications environment that supports Sun Solaris and Microsoft coexistence by integrating Microsoft Windows with popular variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or major Linux platforms such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
ProSight DPS Cloud Backup Services Computer Consultant
Professionals ProSight Data Backup and Restore Services
ProSight Data Protection Services offer small and mid-sized organizations an affordable end-to-end solution for secure backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates and monitors your backup activities and enables fast recovery of critical data, applications and virtual machines that have become unavailable or damaged as a result of component failures, software glitches, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can provide advanced support to configure ProSight DPS to to comply with regulatory requirements like HIPPA, FINRA, and PCI and, when needed, can help you to restore your business-critical data.
Information Assurance Consultancy
Firewall Network Install GIAC Information Assurance
Global Information Assurance Certification was established in 1999 to validate the knowledge of information technology security experts. GIAC accreditations are recognized by businesses and institutions around the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance specialists can provide help with all of the security disciplines addressed within GIAC certification including auditing infrastructure security mechanisms, incident handling, intrusion detection, web-based application security and security information and event management (SIEM) solutions.
Edge Routers On-site Support
Computer Engineer ASR 1000 Router
Cisco has developed an extensive array of routers including routers designed to deliver the protection, performance, and availability required by organizations ranging from small businesses to global enterprises and ISPs. Cisco routers include support for redundancy, transparent failover, and redundant power for improved reliability and network availability. Progent can show you how to select and integrate Cisco routers to establish a reliable infrastructure for your network and to make it economical to grow as you support new users, open new offices, deploy new services, extend your network to customers and partners, and support an increasingly mobile workforce. Progent can provide expertise in a variety of routers powered by the Cisco IOS operating system, such as the Cisco 800 family of small office routers, Cisco 1800 and 2800 ISR routers, Cisco 2900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, plus legacy 1700 and 2600 Series Routers.
Office Word 2010 Services
Microsoft Word Online Consult
Progent's certified Microsoft Office Word and Office 365 Word experts can provide a wide range of affordable remote consulting services to help your organization to manage your current Microsoft Word solution or help you to upgrade to a current version of Office Word. Services offered by Progent's experts include VBA programming, identifying and resolving compatibility problems between different releases of Word, interfacing Office Word with different Office applications such as Excel and Microsoft Outlook or with 3rd-party data sources and add-ons,network enhancements for dependable. reliable cloud connectivity, security support, smart phone integration, and online training sessions tailored for individuals or groups.
Emergency Spam filter Phone Support Services
Microsoft Exchange 2000 IT Outsourcing Group
Progent's Microsoft-certified consultants have two decades of experience providing electronic messaging and unified email/telephony solutions for businesses. Progent offers economical Microsoft Exchange Server support services to enhance email security and virus protection, provide high availability email, and facilitate remote and wireless email access. Progent’s Microsoft Exchange help and support offerings can aid you in designing and deploying a Microsoft Exchange upgrade or a migration from a legacy SMPT server or older Microsoft Exchange software such as Exchange 5.5 to Microsoft Exchange Server 2010.
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