Appleton Teleworkers Configuration Support
Help Desk Solutions Consultants
Expanding your remote workforce may have a major effect on IT architecture, security, and company culture. Progent has two decades of background assisting SMBs to plan, deploy, manage, tune, and debug IT networks that incorporate at-home workers. Progent can assist your Appleton organization to pick the appropriate tools and adhere to best practices in building and operating a safe virtual ecosystem for teleworkers that facilitates teamwork and delivers top business value. Progent offers support services that go from on demand guidance for getting you past challenging IT bottlenecks to comprehensive project management or co-management to help you carry out business-critical initiatives.
Progent's consultants can assist Appleton, Wisconsin companies to succeed with any facet of creating a high-performing telecommuting ecosystem by delivering network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk services, cybersecurity, backup/restore solutions, and unified management.
Help Desk Call Center Support for Teleworkers
A rapid, organization-wide switchover to a telecommuter business model, which could be the result of a pandemic or as part of a disaster recovery/business continuity preparedness plan, can overwhelm even a high-performing in-house Help Desk. Progent's Call Center services make it possible for businesses of any size to outsource or supplement their Call Center by using Progent's online Technical Response Center (TRC) team.
- Progent's Standard Help Desk Call Center support services utilize Progent's extensive network of online IT support specialists along with world-class trouble ticketing and tracking software to offer an economical, modern Help Desk. Progent's Standard Help Desk Services offer a comprehensive solution that addresses all aspects of online Level 1 desktop technical support from service requests to ticket generation, desktop sharing, problem resolution, and incident reporting. A browser-based User's Service Portal allows from-home workers to check or revise their active tickets, add information, and upload screen captures or attachments. Technical support services are delivered at a substantial discount off Progent's ordinary Level 1 desktop service charges, and Progent offers the option of rapid escalation to Level 2 and Level 3 IT experts to deal with complex problems. To find out more, visit Progent's Standard Helpdesk Services outsourcing for small businesses.
- Progent's Support Desk Supplemental Service enables your company to augment your existing Call Desk team by sharing responsibilities for Help Desk Call Center support services transparently between your in-house IT support staff and Progent's nationwide team of desktop support engineers and subject matter experts. Progent's co-managed Help Desk Call Center service is based on a collaborative support model utilizing the number one professional services automation tool for handling help requests and trouble tickets, establishing responsibility, tracking progress, and generating reports. For details about how Progent's Help Desk Call Center Supplementation Services can enable your company to deliver world-class desktop support to your teleworkers, see Progent's Help Desk Call Center augmentation Services.
Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing an efficient telecommuter solution for your Appleton, Wisconsin organization, call
An index of content::
MS SQL Server Programming Company
Outsourced Programming SQL Server Capacity Planning
SQL Server 2005 delivers indispensable, standardized tools to IT professionals and information workers, reducing the complexity of creating, deploying, administering, and accessing enterprise information and analytical programs on platforms ranging from mobile devices to corporate information networks. The complexity and integration requirements of Microsoft SQL Server 2005 require an IT consulting firm with hands-on expertise and broad knowledge in planning and deploying data-driven, end-to-end business technology applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft technology, ensures you success in planning, deploying and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
Part Time Jobs FAQ about Network Consulting
Employment Q&A about Cisco CCDP
To see replies to frequent questions concerning becoming a consultant at Progent, refer to Working with Progent Frequently Asked Questions.
SQL Server 2017 Express Support and Integration
SQL Server 2017 Reporting Services Professional
Progent's Microsoft-certified SQL Server 2017 experts can help you to evaluate the business benefits of upgrading to SQL Server 2017 and can assist your organization to plan and carry out a smooth migration of your current SQL Server environment to any network model including local, cloud-hosted, or hybrid. Progent's consultants can provide remote or on-premises support ranging from as-needed architecture review or troubleshooting to end-to-end project management to ensure your SQL Server 2017 initiative is carried out on schedule and within budget.
Android and Office 365 integration Technical Support Services
24-Hour Consultants Android and SQL Server integration
Progent's seasoned group of IT consultants and application specialists have extensive experience providing online and on-premises support for businesses of any size who want to incorporate Android phones and tablets into their IT systems so that mobile clients can be productive from virtually anywhere. Progent offers the range of know-how to solve technical problems that involve numerous vendors and that represent a combination of older and up-to-date technology. Progent provides affordable online technical support to help you with any stage of planning, deploying, managing and troubleshooting your BYOD solution. Progent can deliver occasional support to assist you to resolve especially stubborn IT issues, or Progent can provide comprehensive project management support to ensure that you finish major network initiatives on time and within budget. Progent can help with on-premises, cloud-based, or hybrid networks and can provide expertise with all major operating systems, applications, management tools and network infrastructure. Progent also offers specialized group or individual training sessions to show you how to manage and operate Android phones and tablets efficiently.
Amazon MWS programming Design Firms
Amazon MWS integration training Design
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions such as listings, orders, payments, fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales, vendors can expand their reach, reduce their cost of sales, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and training so you can cut development time and costs and expedite your ROI.
Hosting for Exchange Consult
Hosting for Exchange Consultant
Progent's Microsoft Exchange Server Hosting Services provide an enterprise-class data center that features backed-up electrical and cooling systems, round-the-clock staffed security and IT support center, plus failover access to tier-1 Internet service providers. Hosted Exchange servers are configured as virtualized machines for service continuity, smooth expandability, and rapid recovery. Services feature integration with your business network, access to handheld communication devices, automated tracking of efficiency and network security, spam and virus protection, patch and service pack management, Help Desk support, daily data backup, and comprehensive email administration services.
CISM Certified Cybersecurity Management Consultant Services
CISM Certified Cybersecurity Management Specialist
Progent can provide the services of CISM Premier security professionals. The Certified Information Security Manager (CISM) committee defines the core competencies and international standards of performance that information security professionals are expected to learn. CISM gives business management the assurance that consultants who have qualified for their CISM certification have the background and capability to provide effective security management and consulting consulting.
Windows Server 2019 Virtual Machine Network Consultants
Windows Server 2019 High Availability Consulting
Progent's Microsoft-certified Windows Server 2019 consultants can assist your organization to design and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 offers major enhancements in capacity, performance, ease of management, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and container support.
24 Hour Technical Consultant Co-managed Call Center
Virtual Support Desk Remote Support Services
Progent’s Help Desk Co-management service makes it possible for your business to split responsibilities for Help Desk support transparently between your IT staff and Progent's large roster of seasoned technical support engineers and matter experts (SMEs). Progent’s Help Desk Co-management service is a collaborative service desk solution based on the top shared professional services automation platform for handling end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics.
Windows Server 2016 Workgroup clusters Technology Consulting
Windows Server 2016 Hybrid Integration Onsite Technical Support
Progent's Windows Server 2016 disaster recovery/business continuity experts can help you to plan and deploy a disaster recovery system based on Microsoft's latest Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using low-cost equipment, VM Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for fast, affordable deployment of a failover cluster quorum witness.
Desktop Monitoring and Reporting On-site Support
ProSight Automatic Patch Management Technical Support
ProSight LAN Watch is Progent’s server and endpoint remote monitoring managed service that uses advanced remote monitoring and management techniques to keep your IT system operating efficiently by checking the state of critical devices that power your IT network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your designated IT personnel and your assigned Progent consultant so all looming issues can be addressed before they can impact productivity.
Wi-Fi IP phone integration Help and Support
Wi-Fi IP phone integration Support Outsourcing
Cisco's wireless IP phones are industrial-grade wireless devices designed for workers who are mobile within campus, warehouse, retail or other venues where IT management requires user endpoints that provide more administrative control, data security and durability than is possible with the Bring-Your-Own-Device style of mobile collaboration. Successful integration of Cisco's wireless IP phones typically requires that IT teams configure and optimize many components of your wireless infrastructure including APs, routers and switches, wireless LAN controllers, and network management software. Progent's Cisco-certified experts offer remote and onsite assistance to help your organization build and manage a Cisco wireless IP phone deployment by providing services that range from debugging the set up of an IP phone or access point to offering project management outsourcing or co-sourcing for updating the wireless infrastructure of an entire campus.
Mac and Outlook Web App Consultant
Spotlight and Outlook for Mac IT Consulting
Exchange Servers and Macintosh computers can co-exist efficiently. Progent's Mac and Microsoft premier experts can help you set up Microsoft Entourage and Microsoft Exchange Server so your Mac users are able to collaborate with colleagues who use Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Mac software can collaborate, enabling Mac users to receive and send messages, examine the Exchange global address list, import addresses, sync up calendars, and alert people to conferences via your Exchange account. Progent will verify that your Microsoft Server is appropriately set up and that LDAP and Outlook Web connectivity are working. Progent also can provide customized onsite Entourage education.
Tennessee Migrations
Massachusetts Technology Consultant
Progent’s Technical Response Center offers affordable nationwide after-hours remote support for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service experts offer extended hours phone help and remote secure computer connection to troubleshoot and repair technical problems quickly and economically.
CISA Cybersecurity Audit Specialist
Cybersecurity Audit Consultant
The CISA credential is a globally recognized achievement that signifies expertise in IS security audit and control. Certified by the American National Standards Institute, the CISA accreditation has candidates pass a comprehensive test given by the ISACA professional group. Progent offers the expertise of a CISA-Premier network security audit consultant trained to help companies in the fields of IS audit process, IT administration, systems and architecture ROI, IT support, safeguarding of data resources, and disaster recovery planning.
Service Reporting Network Consultants
Services Documentation Computer Consulting
Progent uses a sophisticated support reporting system that stores and formats detailed documentation for all delivered services. Unlike many independent consultants or small service firms who offer scant documentation or details of tasks performed, every service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the service documentation sent by every staff member to every client. The practice of detailing and archiving support activity allows more effective support and avoids a slew of typical problems such as when a service client is effectively held captive to a consultant who won’t release the keys to the kingdom.
Open Now CISA Certified Auditor Security Certification
Security Audit Technology Professional
The Certified Information Systems Auditor credential is a prestigious qualification that indicates expertise in information system security auditing. Accredited by ANSI, the CISA accreditation has consultants undergo an extensive examination administered by the ISACA international professional association. Progent can provide the services of a CISA-Premier network security audit consultant trained to help companies in the fields of information systems audit process, information technology administration, network assets and infrastructure lifecycle, information technology support, safeguarding of data assets, and disaster recovery preparedness.
Consultants Database Applications
RDBMS Consultant Services
Progent's certified relational database consultants offer small and midsize businesses remote DBA and programming services for leading database products including MS SQL Server, Oracle, MySQL, and Microsoft Access. Consulting services available from Progent include installation and integration, application design and coding, management support, replication solutions, storage management, performance optimization, data migration, information security, backup/restore options, problem solving, and training.
Computer Consultants Fully Redundant Internet Network
Automatic Failover Technical Support Services
Progent's Cisco-authorized IT experts can help you build an economical, 24x7 Internet configuration solution that can deliver non-stop Internet connectivity through a wide range of fault tolerant Internet access technologies including non-stop BGP, automatic fail-over, and redundant ISPs. Progent offers Cisco Certified Internetwork Expert professionals to show you how to apply the latest techniques for 24x7 Internet access to create an affordable, fully redundant Internet interface with automatic failover and other capabilities to deliver zero-downtime Internet connections.
Online Technical Support Linux Network Monitoring
Troubleshooting Linux Network Monitoring
Nagios and MRTG are useful, Open Source monitoring tools that run under the Linux OS and can be deployed to monitor UNIX/Linux environments, Windows networks, or mixed-platform situations where Linux and Microsoft Windows run side by side. The Nagios monitor lets system support engineers to track system services including POP3, HTTP, FTP, and NNTP. Multi Router Traffic Grapher allows you to track the traffic through SNMP network devices including processors, routers, and switches. Progent's system monitoring engineers can assist you to utilize both these utilities to streamline and troubleshoot your computer network.
Microsoft Project Server Reporting Consult
Consulting Microsoft Project Server 2010
Progent's Microsoft-certified engineers can provide advanced support in deploying, using and debugging any edition of Project Server and can deliver a wide range of affordable online support services based on industry best practices to help businesses of all sizes to get all the advantages of this leading platform. Services offered by Progent include system design, software configuration and upgrades, setting up safe file and status sharing among onsite and remote or mobile users, network infrastructure optimization, and specialized online training classes.
Consulting MRTG for Linux
MRTG Consultant Services
Network monitoring typically consists of observing a system's resource utilization in order to uncover data traffic backups or fix hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free monitoring tools that run under Linux and can be used to monitor multi-OS environments where Linux and Windows coexist. Progent's network integration engineers can help you use both these tools to tune and troubleshoot your network. Progent's Linux consulting services offer small businesses and developers assistance with managing and supporting UNIX/Linux and Solaris systems that work with Windows-based products.
Exchange 2003 Setup and Support
Specialists Microsoft Exchange 2003 Upgrade
Progent's Microsoft Certified engineers can provide expert consulting for major implementations of Microsoft Exchange 2007. Progent's experts can help you prepare for multi-location Exchange Server 2007 installations or upgrades and can provide onsite personnel to assist large companies with deployments of Exchange Server in the or any area covered by Progent's engineers.
24 Hour Network Consultant Windows 2008 Active Directory
Microsoft AD Specialists
Windows Active Directory demands extensive hands-on experience to integrate efficiently across an enterprise. Progent’s Microsoft Premier consultants are experienced in designing, integrating, and supporting sophisticated Microsoft Enterprise Active Directory projects. Progent’s fields of proven competence with Windows Server Active Directory include replication issues, multi-domain partition configurations, correcting corrupted AD objects, cleaning up residual legacy version configuration objects in online AD systems, and repair of unsuccessful installations of Active Directory and AD-integrated applications.
Award Winning Linux, Windows Engineer
Linux with Windows Consulting
If your business network mixes Linux technology technology with MS Windows, Progent can assist you to incorporate your computers into a cohesive environment that allows all your operating systems to run side by side for simple administration, seamless dataflow, high availability, superior throughput, and strong security. Progent's UNIX/Linux and Windows integration assistance offerings feature network architecture integration and support, support for Windows services for UNIX, online network monitoring and management, remote network help and repair, in-person technical support, and Helpdesk support.
CCVP Computer Support Consultant
GIAC Web Application Security (GWAS) Integration Consultant
Progent provides clients the services of consultants who have been awarded some of the IT industry's most prized certifications. Progent believes that customers deserve to be sure that their IT service providers have formal testing as well as extensive real-world backgrounds so that Progent's customers can engage Progent's support with confidence. In many cases, vendor credentials like the Cisco Certified Internetwork Experts (CCIE) brings priority for substantially superior vendor assistance than is available to non-certified service providers, enabling Progent to deliver clients a higher level of computer support. In addition, recognized certifications such as CISM or CISSP for IT security can help enterprise customers to show compliance with regulatory requirements by using the services of accredited IT experts.
Microsoft Exchange Upgrade Consulting Services
Exchange Server 2003 Upgrade Consultant
Progent's Microsoft-certified consultants provide technical support and network consulting expertise for Exchange Server 2003, Microsoft Windows Server 2003, and for the entire family of Microsoft server platforms. Progent's upgrade, integration, administration, and troubleshooting expertise for Microsoft Exchange Server 2003 include system design, installation, documentation, local and off-site technical support, Help Desk Call Center support, expert security evaluation, and full-service network management outsourcing.
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