Expanding your telecommuter workforce can have a major effect on IT infrastructure, cybersecurity, and company workflows. Progent has 20 years of background assisting SMBs to plan, configure, administer, optimize, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Appleton company to pick the appropriate tools and adhere to leading practices in building and operating a secure virtual ecosystem for telecommuters that promotes collaboration and returns maximum value. Progent offers services that go from on demand guidance for getting you past challenging technical bottlenecks to comprehensive project management or co-management to help you carry out business-critical initiatives.
Progent's consultants can assist Appleton, Wisconsin organizations to with any aspect of building a high-functioning telecommuting ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud integration, helpdesk augmentation, cybersecurity, backup/restore solutions, and unified management.
Help Desk Support for At-Home Workers
A sudden, organization-wide transition to a from-home workforce, which could be the result of a pandemic or as an element of a business continuity preparedness plan, can overstretch even the most efficient in-house Call Desk. Progent's Call Center services allow businesses of any size to outsource or supplement their Call Desk by using Progent's online Technical Response Center (TRC) team.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and managing an efficient telecommuter environment for your Appleton, Wisconsin business, call