Enlarging your at-home workforce may have a major effect on network architecture, cybersecurity, and corporate culture. Progent has two decades of experience assisting businesses of all sizes to design, configure, administer, tune, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Lawrence company to pick the appropriate technologies and adhere to best practices in building and maintaining a safe virtual solution for telecommuters that facilitates collaboration and delivers maximum business value. Progent can provide support services that go from on demand expertise for getting you over occasional IT roadblocks to comprehensive project management to help you carry out mission-critical tasks.

Progent's consultants can help Lawrence, Massachusetts companies to succeed with any aspect of creating a high-functioning telecommuting ecosystem by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk augmentation, cybersecurity, data protection solutions, and unified management.

Data Protection for Remote Workers
The field of Data Protection covers backing up and restoring vital data in order to avoid data loss and reduce recovery time in the event of storage failures resulting from equipment breakdowns, programming glitches, operator error, malware, or other causes. Reliable data protection solutions can be especially difficult to design and maintain in hybrid environments that incorporate private data centers, public clouds, and an at-home workforce.

  • Backup/Recovery strategies for remote workers must address multiple kinds of personally owned endpoints. Progent offers quick remote access to consultants familiar with a wide array of platforms for backing up Windows, Apple Mac and Linux/UNIX servers and desktop computers as well as laptops, iPads and smartphones. Popular backup/recovery solutions maintained by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To protect data spread across a wide area network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that uses cloud-based storage and features fine-grained restore and centralized management capabilities.
  • Disaster Recovery/Business Continuity strategies commonly envision scenarios that require a quick switch to a work-at-home environment. Progent's senior disaster recovery planning consultants and business continuity consultants can help you to create, document and validate a DR/BC plan that addresses the logistics of switching to an at-home workforce.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and maintaining an efficient work-from-home solution for your Lawrence, Massachusetts business, call 1-800-993-9400 or visit Contact Progent.



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    Progent can help your business in all phases of your upgrade to Microsoft Exchange Server 2016 including planning high availability architecture for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization design; determining storage requirements for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing for high-availability CAS services; designing, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

  • 24x7 At Home Workforce Assistance near Lawrence - Backup/Restore Solutions Assistance Lawrence
  • Small Business Network Management Services Services Best ProSight Remote IT Management Consultant

  • 24/7 Network Consultant Windows SharePoint Services
    Windows SharePoint Services Support Services

    Progentís Microsoft-certified consultants can provide companies of all sizes consulting, troubleshooting, and development services for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that utilizes web technology for intelligently coordinating people, groups and information. Microsoft SharePoint provides a central spot for your employees or customers to access, organize, share and interact with relevant data, documents, and software and to interact with one another. Microsoft SharePoint allows faster and more intelligent decisions, more effective sharing across groups and more streamlined business processes. Windows SharePoint Services join employees, clients, teams and projects with the information theyíve created in a manner that makes data easy to find, retrieve and re-use. Progent's SharePoint consultants can help your organization to maintain your existing SharePoint environment or upgrade to the current release of SharePoint.

  • Small Business Server 2011 Network Engineer SBS 2011 Specialist
  • Small Office Network Online Support Services Small Company Support and Integration
  • Small Office Online Support Services Remote Support Small Business Network
  • Small Office Outsource Urgent Computer Service Providers Small Business
  • Small Offices Service Providers Small Business Small Business IT Outsourcing Companies
  • Solaris Security Consultant Solaris Firewall Network Install
  • Specialist Virtual Server Server Management Network Engineer

  • Small Business WAP131 Technical Support Services
    Outsourcing Small Business 300 Access Point

    Cisco's Small Business 100, 300 and 500 series of APs are Linux-powered units designed as value-priced wireless APs for light workloads. Progent's Cisco CCIE-certified Wi-Fi infrastructure experts offer online or onsite configuration and debugging support to help your organization to design, configure, upgrade, tune, manage and troubleshoot Cisco Small Business wireless AP environments of any scale or architecture.

  • Specialists Microsoft Lync Server 2013 Technology Professional Lync Server 2013 Mobility Services
  • Specialists OS X Online Mac Configuration Engineers

  • Cisco VoIP Phones and Cisco Unity Integration
    Professionals Cisco VoIP Phones and Presence

    Progent's Cisco certified network infrastructure experts can provide advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.

  • Specialists Windows 10 Upgrade Windows 10 Trusted Boot Technical Consultant

  • After Hours SharePoint Server 2007 Information Technology Consulting
    Office SharePoint Server 2010 On-site Technical Support

    Progentís Microsoft-certified experts can provide organizations of all sizes consulting, technical support, and development services for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise platform that utilizes web technology for efficiently connecting people, groups and information. Microsoft SharePoint provides a central location for your workers or customers to access, organize, distribute and manipulate relevant information, documents, and applications and to communicate with one another. Microsoft SharePoint allows quicker and more intelligent decisions, more effective access across teams and more streamlined business processes. Windows SharePoint Services connect workers, clients, teams and projects with the data theyíve developed in a manner that makes data convenient to locate, download and apply. Progent's SharePoint experts can help your organization to maintain your current SharePoint ecosystem or migrate to the current version of SharePoint Server or to SharePoint Online.

  • Specialists Wireless Security Scan External Security Inventory Consult

  • Microsoft .Net Computer Installation
    Microsoft Sharepoint Server 2013 Design Consultants

    Progent's Microsoft-certified experts can provide computer help and IT consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progentís consulting professionals can show you how to plan, integrate, troubleshoot and manage the entire family of Windows .NET Servers including SQL Server, Microsoft ISA Server, Small Business Server, Exchange Server, Microsoft SharePoint Server, Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).

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  • Helpdesk Outsourcing Services Support and Integration
    Helpdesk Outsourcing Services Specialist

    Progent provides three basic kinds of Call Center services : Microsoft Call Center Outsourcing Services, Virtual Helpdesk Support, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft experts offers your customers instant access to a dependable support resource with extensive experience providing phone support and remote access troubleshooting for networks based on Microsoft technology. Progent's focus is on earning the support Call Center a positive image as a solid contributor to business productivity. Progent's target is to fix rather than simply record problems.

  • Sun Solaris Information Technology Consulting UNIX Services

  • Android and Windows 10 integration Remote Support Services
    Android security Online Troubleshooting

    Progent's veteran team of network consultants and subject matter specialists have extensive experience providing online and onsite support for organizations of any size who need to incorporate Android phones into their information systems so that users can be productive while on the go. Progent has the range of skills to resolve network problems that involve multiple manufacturers and that entail a mix of legacy and current information technology. Progent provides cost-effective online technical support to help you with any aspect of designing, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can provide as-needed support to help you to handle especially stubborn technical problems, or Progent can provide outsourced or co-sourced project management services to help you finish major IT projects on time and on budget. Progent can help with on-premises, cloud-based, or hybrid networks and can provide expertise with operating systems, apps, management tools and network infrastructure. Progent also offers customized group or individual classes to show you how to manage and use Android phones securely and productively.

  • System Center 2016 and VMware Integration Configuration Technology Consulting System Center 2016 Cloud Integration

  • MS Certified Sales Office On-site Technical Support
    Branch Offices Remote Troubleshooting

    Years of background providing Microsoft expertise and Cisco technology consulting has enabled Progent to develop an unmatched ability for serving branch offices that require IT help with the responsiveness common to with small companies but which includes effective client interaction, complete documentation, and adherence to corporate IT protocols. If your corporation has a remote office located anywhere in or any region covered by Progent's consultants, Progent can provide a broad array of in-person and on-line network consulting services and network design assistance.

  • Lawrence-Andover, Massachusetts Lawrence Remote Workforce Backup/Recovery Systems Consulting and Support Services
  • Tech Consulting Microsoft Mac and Linux Desktop Consultancy Firms Microsoft and Mac Desktop
  • Temporary IT Staffing for Computer Support Groups Lawrence Staffing for Network Support Teams Lawrence, Massachusetts

  • Blackberry Consulting
    Wireless EMail Consultants

    Progentís consultants provide expertise in multiple disciplines relevant to mobile connectivity including system topology, wireless data synchronization, wireless security, mobile email, Windows Mobile, RIM Blackberry, and mobile software development. Progent's certified experts can save your company work and expense by using their wireless background to help you choose and integrate wireless access solutions that make sense for your company. Progent can also optimize your network infrastructure so that mobile data devices work more reliably.

  • Top Quality Computer Support Help Desk Outsourcing Support Outsourcing Call Center Management Services Professionals

  • SCCM MAM Computer Engineer
    SCCM Planning Integration Support

    System Center Configuration Manager automates application and device provisioning across multiple sites, streamlines compliance settings control, keeps track of network assets, guards against corporate data leakage, performs health monitoring, allows safe end-user self service, and delivers a common point of control for managing mixed-OS ecosystems based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud specialists can assist your organization with any facet of planning, installing, using and troubleshooting a System Center Configuration Manager solution for local, cloud-based, or hybrid networks.

  • Top Rated Remote Monitoring and Reporting Technology Consulting Services Remote Monitoring and Reporting Network Consultant
  • Top SCVMM 2012 Hyper-V Clusters Support and Help SCVMM 2012 Hyper-V Clusters Technical Support
  • Troubleshooting DoubleTake Carbonite Backup and Restore DoubleTake Carbonite Software Availability Technology Consulting
  • UNIX Auditing Solaris Cybersecurity Contractor

  • Great Plains Accounting Software Specialists
    Microsoft Financial Software Configuration

    Progentís Microsoft certified consultants offer a variety of support services for Dynamics GP. Dynamics GP is a Microsoft financial package and corporate management tool based, like all Microsoft accounting solutions, on the expandable and popular platform of Windows technology. Dynamics GP 2010, the latest version of Microsoft financial products in the Dynamics GP/Great Plains line, provides an affordable solution for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and human resources. Dynamics GP/Great Plains is simple to deploy and configure, and with its segmented design you are able to license only the functions you currently require, with the ability to add clients and enlarge functionality in the future. Progentís Microsoft Dynamics GP/Great Plains Software consulting engineers can show you how to deploy, configure and administer Dynamics GP/Great Plains 2010 as well as earlier versions of Microsoft Dynamics GP/Great Plains.

  • UNIX with Windows Online Troubleshooting UNIX, Windows Consulting

  • Open Now Technology Consulting Services Microsoft Configuration Manager 2007
    SCCM 2007 Device Management Network Engineer

    Progent can assist you to support System Center 2007 Configuration Manager to simplify operations, enhance security, and increase productivity by making sure that operating systems and applications are always up to date, managing product licenses, and monitoring usage patterns so you can make informed purchasing decisions. Once you are ready to update your SCCM 2007 change management ecosystem, Progent can help you to plan and implement a smooth migration to SCCM 2012.

  • Ubiquiti UniFi Mobile App Professionals Ubiquiti UniFi Wave 2 WiFi access point Professional
  • Urgent Engineer CISSP Certified Information Security Officer CISSP Certified Security Architect Professionals
  • Videoconferencing Remote Support Services Technology Professional Polycom Video Conferencing
  • White Papers IT Outsourcing Model White Paper IT Outsourcing Best Practices
  • Wi-Fi IP phone integration Online Help 24x7 Network Consultants wireless IP phones and CUCM

  • MCSE Expert Certified Online Consulting Office 365 migration PowerShell
    Technology Consulting Services Office 365 and Android

    Microsoft allows you to create seamless hybrid networks that combine Office 365 Exchange Online and local Exchange systems. This permits you to have certain mailboxes hosted at your physical datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can help you with any facet of designing, implementing and troubleshooting your hybrid Exchange Online solution. Progent's Exchange consultants can provide occasional support to help you resolve challenging technical issues and also can provide extensive project management outsourcing to ensure your hybrid Office 365 solution is successfully completed on time and on budget.

  • Windows 2003 Server Onsite Technical Support Microsoft Windows 2003 Information Technology Consulting

  • Meraki Switchies Setup and Support
    Meraki Switch Topology Consulting Services

    Cisco's Meraki family of switches are designed for sites that go from branch offices to large campuses. Progent's Cisco-certified consultants can provide affordable online expertise to assist your company to design and implement a productive network solution based on Meraki MS switches, streamline network monitoring and administration with Meraki's cloud-centric management tools, define policies to maintain security, develop and test a disaster preparedness strategy, and resolve issues related to any aspect of your Meraki ecosystem. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi access points to build a unified networking infrastructure.

  • Windows 7 64-bit Upgrade Integration Specialist Support and Integration Windows 7 Security

  • Professionals Private Cloud Hosting Services
    Private Cloud Integration Professional

    Progent's Private Cloud Hosting outsourcing offers complete hosting of a small organization's production servers in an environment that delivers the highest level of dependability and scalability and is in addition simple to migrate to any data center. Progent's Private Cloud Hosting and Management services are built upon mature virtualization technologies that enable small companies with multi- platform IT systems to economize dramatically on the costs of capital equipment, system support, and IT administration while achieving enterprise-class reliability and an unprecedented degree of vendor independence.

  • Windows 8.1 Storage Spaces Tech Support Outsource Urgent Windows 8.1 Storage Spaces Professional Services

  • Microsoft Windows and UNIX Engineers
    Windows and Solaris Consulting Services

    Progent's UNIX platform support services provide small companies and developers assistance with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of expertise offers you a convenient one-stop consulting firm to help you build and manage a secure and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

  • Windows Mobile 7 Specialists Wireless IT Services

  • Technical Consultant SharePoint 2013 Web Parts
    SharePoint 2013 Web Parts Onsite Technical Support

    Progent has been delivering SharePoint support since the first product was published more than a decade ago, and Progent has the breadth and depth of IT know-how to assist organizations of any size to design and carry out a SharePoint Server 2013 deployment and create SharePoint 2013 applications that add substantial business benefit to your information network. Progent's Microsoft-certified consulting team can assist you to evaluate the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from another collaboration solution; determine whether an on-premises, online or hybrid deployment is best suited for your busi9ness; and pick the most appropriate edition of SharePoint 2013 for your applications. Progent offers comprehensive project management support or can assist in specific tasks associated with your SharePoint 2013 deployment.

  • Windows Server 2012 R2 Server Manager Remote Support Services Top Microsoft Certified Partner Windows Server 2012R2 Active Directory Consultancy
  • Windows Server 2016 Server Troubleshoot Expert Lawrence-Hillsborough County, MA, America Lawrence-Andover Implementation Consulting Companies Windows Server 2016
  • macOS Network Professionals IT Consultants Mac Lion Networking

  • wireless VoIP phone integration Consultant
    2500 Wireless Controller Specialists

    Progent's Cisco-certified wireless integration experts can help organizations to configure, manage, and debug Cisco wireless devices including Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.

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  • ProSight Network Management Outsourcing Professional
    Remote Technical Support Managed IT Services Consulting

    Progent's ProSight portfolio of managed services are designed to offer organizations who have minimal internal network support teams with low-cost access to world-class management platforms and consulting experts. Advantages of Progent's ProSight catalog of managed services include predictable IT maintenance expenses, automation of common management processes, continual absorption of the latest information technology, smooth transition from older technology to current solutions, close alignment of computer technology with business goals, guidance from veteran IT experts, and allowing management to focus on business rather than fast-evolving information technology.

  • wireless LAN controller Remote Support Services 5500 Wireless Controller On-site Technical Support

  • Call Center Management Services Consultant Services
    Call Desk Management Services Consulting Services

    Progent's Microsoft and Cisco authorized Consultants offer several ways to help medium-size and large businesses create an efficient and productive in-house Network Support Help Desk Call Center. Progent's consulting services include Return on Investment evaluation, process study and improvement, executive reporting, training of in-house staff, and documentation of procedures. Progent's Software Selection and Deployment Support Services help organizations analyze the numerous top level Help Desk software packages available and determine which packages might be too costly, lack critical capabilities, or align badly with your company's corporate culture. Progent also provides temporary staffing for companies who want to augment their in-house Help Desk team for special tasks or to substitute for absent or incapacitated workers.


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