Expanding your at-home workforce can have a significant impact on network infrastructure, cybersecurity, and corporate workflows. Progent has 20 years of background assisting small and mid-size businesses to plan, configure, administer, optimize, and debug IT environments that incorporate a remote workforce. Progent can help your Minneapolis company to pick the appropriate technologies and follow leading practices in building and maintaining a safe virtual office ecosystem for teleworkers that facilitates teamwork and delivers maximum value. Progent offers services that go from on demand guidance for helping you over occasional IT roadblocks to comprehensive project management to help you carry out mission-critical tasks.

Progent's consultants can help Minneapolis, Minnesota businesses to succeed with any facet of creating a high-performing work-from-home environment by delivering infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, helpdesk outsourcing, security and compliance, backup/restore solutions, and unified management.

Data Protection for Teleworkers
The field of Data Protection involves saving and recovering critical data in order to prevent data loss and reduce restoration time and effort in the event of storage problems due to equipment issues, programming hiccups, operator mistakes, malware, or any other reason. Dependable data protection solutions can be particularly difficult to architect and manage in hybrid networks that incorporate local data centers, public clouds, and an at-home workforce.

  • Backup/Recovery solutions for remote workers must address multiple kinds of personally owned endpoint devices. Progent can provide fast remote access to experts familiar with a wide array of products for protection Windows, Apple and Linux/UNIX powered servers and desktops as well as notebooks, iPads and smartphones. Leading backup/recovery products maintained by Progent's backup/recovery consultants include Barracuda Backup, Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Mozy, and Time Machine. To back up data spread across a wide area network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery service that utilizes cloud storage and features fine-grained recovery and unified management.
  • Disaster Recovery/Business Continuity strategies typically envision scenarios that call for a temporary changeover to a work-at-home environment. Progent's senior disaster recovery planning experts and business continuity consultants can help you to create, document and test a DR/BC plan that includes the logistics of moving to telecommuting.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining a productive telecommuter environment for your Minneapolis, Minnesota organization, phone 1-800-993-9400 or go to Contact Progent.

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    Cisco Unified Communications Manager (CUCM or Unified CM), originally branded CallManager, acts as the foundation of Cisco's communications and collaboration platform. Unified Communications Manager and Cisco Unified Communications Manager Express (CME) offer a borderless IP-PBX by integrating with unified messaging applications such as Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact center. Progent's Cisco-certified network consultants can deliver efficient and budget-friendly online and onsite expertise to help organizations of all sizes to create and maintain Unified CM deployments by providing Cisco Unified Communications Manager configuration and technical support consulting services that deliver optimum productivity. Progent's consultants can help with any aspect of CUCM support and troubleshooting in areas such as integrating VoIP phones and desktop Video phones, designing dial plans, setting up SIP trunking and PSTN calling, installing ISR G2 routers with CUBE support, creating Cisco UCS server clustering systems for high availability, performance tuning, and integration with Exchange Server and Skype for Business.

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