Napa Remote Workers Connectivity Consulting
Data Protection Systems Consulting
Enlarging your telecommuter workforce can have a major impact on IT infrastructure, security/compliance, and company workflows. Progent has 20 years of background assisting businesses of all sizes to plan, configure, administer, tune, and troubleshoot IT environments that support at-home workers. Progent can help your Napa organization to pick the right tools and follow best practices in creating and maintaining a safe virtual solution for teleworkers that facilitates teamwork and delivers maximum business value. Progent offers support services that go from as-needed guidance for getting you over occasional IT roadblocks to comprehensive project management to help you successfully complete mission-critical tasks.
Progent's consultants can assist Napa, California companies to succeed with any aspect of creating a high-functioning work-from-home environment by providing network infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk services, security and compliance, backup/restore solutions, and unified management.
Data Protection for Telecommuters
Data Protection involves saving and recovering critical data so as to avoid data loss and minimize recovery time in the event of storage failures due to equipment issues, software hiccups, operator error, malware, or other causes. Dependable data protection solutions can be especially difficult to design and maintain in hybrid environments that incorporate private data centers, public clouds, and at-home workers.
- Backup/Recovery solutions for teleworkers must address diverse kinds of user-owned endpoint devices. Progent offers quick remote help from consultants familiar with a broad array of platforms for protection Windows, Apple Mac and Linux/UNIX servers and desktops as well as laptops, iPads and smartphones. Leading backup/recovery products supported by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To back up data distributed throughout a hybrid network, Progent offers ProSight Data Protection Services, a backup/recovery service that uses cloud-based storage and features granular recovery and centralized management.
- Disaster Recovery/Business Continuity plans often envision circumstances that call for a temporary changeover to an at-home workforce. Progent's senior disaster recovery preparedness experts and business continuity planning consultants can assist your company to produce, document and validate a DR/BC plan that includes the process of moving to telecommuting.
Contact Progent for Telecommuter Expertise
To contact Progent about building and managing an efficient work-from-home solution for your Napa, California business, call
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Microsoft Experts Dynamics AX Integration
Retail Management System Application Consultant
Progent can provide you with experts who can modify your Microsoft Dynamics ERP, MRP, and accounting system programs to match your particular company needs. Progent’s Microsoft support experts offer experience in Microsoft Dynamics AX ERP Software, Microsoft Dynamics Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management Software. Progent also offers expert e-Commerce consulting support for secure, corporate-wide information sharing plus integration with Customer Relationship Management applications.
Microsoft Teams mobility Specialists
Microsoft Teams online training Consultant
Progent can assist your business to design an upgrade to Microsoft Teams from Skype for Business Online and configure, administer, and troubleshoot a cloud-based or mixed implementation of Microsoft Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your PSTN gateway.
School District Cisco Consulting Services
City Government Consultant
Progent has extensive experience providing a full-spectrum of online network consulting and emergency troubleshooting services to local governments and schools throughout the U.S. Progent is one of the pioneers in providing advanced online IT support and has delivered IT solutions to clients in every state. Online support saves travel costs and solves issues more quickly than on-premises support.
Network Services Monitoring Integration Services
ProSight Infrastructure Monitoring Remote Consulting
Progent’s ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to diagram, track, optimize and troubleshoot their connectivity appliances like routers, firewalls, and load balancers as well as servers, printers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network diagrams are kept current, copies and displays the configuration of virtually all devices connected to your network, monitors performance, and sends notices when problems are detected. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can knock hours off ordinary chores like making network diagrams, expanding your network, locating appliances that need important updates, or identifying the cause of performance issues.
Wireless Network Consult
24x7 802.11ac Wi-Fi Network Remote Support
Progent can help you plan, deploy, manage, and troubleshoot a viable Wireless LAN infrastructure, select appropriate components, and configure wireless access points, wireless bridges, radio antennas, wireless controllers, and various wireless accessories. Progent can also show you how to build a complete 802.11x system security plan that is well integrated with the security strategy for your entire business network.
Microsoft Office 2003 On-site Technical Support
Microsoft Office Tech Consulting
Progent’s IT outsourcing services for small businesses feature designing Server 2003, .NET Server, and Microsoft BackOffice environments, managing upgrades to XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, remote and on-site repair, fixing stubborn integration problems, and producing a comprehensive security strategy. Progent can help you enhance system availability and throughput via zero-downtime configuration, redundant network architecture, and proactive server monitoring. Progent also offers project management assistance for large-scale migrations and can assist with requirements assessment, resource inventory, BOM development, sourcing qualification, procurement coordination, and complete documentation. Progent’s IT outsourcing service also includes education for office productivity packages such as Microsoft Office.
Technical Support Services Antispam
Support Antivirus
Email Guard from Postini provides continually updated spam and virus filtering, data filtering, and security from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini partner and support specialist. If your organization is too small to purchase for a regular Postini license, you can still have access to Postini’s Perimeter Management services through Progent’s E-Mail Guard spam filtering and anti-virus aggregation program. Progent’s certified e-mail protection professionals can help you devise an email security plan that incorporates anti-spam and virus protection products and processes.
SQL Server 2017 and Hyper-V Outsourcing
SQL Server 2017 Cybersecurity Remote Troubleshooting
Progent's certified SQL Server 2017 consultants can assist you to plan and carry out a cost-effective upgrade from your current SQL Server environment to SQL Server 2017.
IT Consulting SharePoint Portal Server 2003
Microsoft Office SharePoint Server 2003 Network Consulting
Progent’s Microsoft-certified consultants can provide businesses of any size consulting, troubleshooting, and development expertise for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise platform that uses web technology for intelligently connecting people, groups and data. Microsoft SharePoint Server provides a common spot for your employees or clients to access, organize, distribute and interact with useful information, files, and applications and to interact with other people. SharePoint allows faster and better decisions, more efficient sharing across groups and more economical business practices. Windows SharePoint Services join workers, clients, teams and projects with the information they’ve developed in a way that makes data easy to locate, retrieve and re-use. Progent's certified SharePoint experts can assist you to maintain your existing SharePoint environment or upgrade to the latest version of SharePoint Server or to SharePoint Online.
Web Development Companies
Engineer Data Mart
If you want to revamp your production web site, create internal websites for applications such as human resources or employee training, design a high-impact web presence for a new business, or write enterprise-class, data-driven custom web applications, Progent can supply talented and proven web developers. Progent's experts can also show you how to design and manage a safe, fault-tolerant server and communications network, including off-site and wireless access, to support your web solutions.
Mac Configuration Consulting
macOS Online Specialist
Progent provides nationwide remote phone support and troubleshooting services for companies that operate Apple Mac OS X networks or whose IT systems include a combination of macOS and Mac OS X with Microsoft products. Progent's engineers offer Apple macOS and OS X clients a variety of IT services such as desktop support, upgrading to the current version of OS X from other earlier editions of macOS and Mac OS X, plus help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone and Apple iPad support, or moving to iCloud. Remote IT help offers maximum return for your IT dollar by protecting client efficiency and limiting the time charged for network repair services. Advanced online support tools and skilled technicians and consultants combine to enable Progent to handle most IT problems without squandering time and money by going to your site. In most of cases your network issues can be remediated by telephone or via a mix of phone help and online network analysis. Progent can make available Cisco CCIE network engineers and CISM certified security specialists to assist with the most challenging system issues.
Virtual Call Desk Technology Consulting
Extended Support Desk Professionals
Progent's Network Helpdesk Outsourcing Services for PC desktop support are designed specifically for small organizations who require immediate access to a Help Desk Service Center with professional phone support and full escalation options but who have to work within a modest IT budget. Important components of Progent's Help Desk Outsourcing Support Services include: Help Desk Support, Optional Remote Access Support, System Assessment, Problem Prioritization, Virtual Helpdesk Services, Per Minute Billing, and Help Desk Call Center Software Recommendation and Deployment.
Microsoft Azure firewall configuration Programming Company
Azure migration Developer Firm
Progent can help companies of all sizes to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network administration and reduce hardware investments. Azure includes a comprehensive library of cloud services and Progent can assist you to evaluate the advantages and restrictions of various cloud computing models supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises applications and network infrastructure and ensure you sidestep the typical errors small companies make when migrating to the cloud. Progent can show you how to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also help you to configure perimeter firewalls and VPN tunnels and also to integrate iPhones and iPads and Google Android smartphones and tablets.
After Hours Integration Microsoft Exchange Cluster
Cisco Certified Expert Fault Tolerant Interoffice Connectivity Consulting
Progent’s fault tolerant system experts offer non-stop computing consulting, disaster recovery planning, network load balancing, non-stop interoffice connectivity, non-stop Internet interface design, non-stop data center support, and other high-availability operations support to show your small business create a non-stop network for line-of-business applications. Progent possesses the knowledge and experience to design affordable, 24x7 systems by deploying the evolving suite of Microsoft Windows Cluster servers including Windows Cluster Server 2003, SQL Server Cluster, and Exchange Cluster. Progent’s Microsoft and Cisco certified engineers can show you how to you design a high-availability mutli-site network with a fully redundant Internet connection and intelligent system load balancing.
Remote Troubleshooting Windows 2003 Server
Outsourcing Microsoft Windows 2008
The sophistication and connectivity requirements of Microsoft Windows Servers calls for an IT consulting firm with hands-on experience and broad familiarity with planning and integrating cohesive, end-to-end network technology solutions. The experience of Progent's Microsoft-certified experts, which averages more than 10 years working with Microsoft technology, assures you success deploying Windows Server 2008 and Windows Server 2003 to match closely with your strategic objectives. Progent’s consulting support can assist you with designing, deploying, managing, and supporting Windows Server solutions that maximize the productivity of your IT system. Progent’s consultants can help you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows XP and other desktop clients.
24x7x365 Microsoft Configuration Manager Network Management Services
Tech Consultant SCCM
Progent's Microsoft-certified engineers can help you to automate desktop PC software update deployment by providing expertise with administration solutions such as System Center Configuration Manager 2007, Systems Management Server, and Windows Server Update Services (WSUS).
Excel 2016 desktop Consult
Microsoft Experts Office Excel 2016 Professionals
Progent's certified Office Excel and Office 365 Excel application consultants can provide a wide range of remote support services to help you to design, develop, test, deploy, administer, and debug business applications based on any version of Excel, including Excel 2016 and Office 365 Excel. Progent can assist you to move your current Excel applications to the latest releases of Excel, support Excel on Apple iOS-powered iPhones and iPads and Android smartphones and tablets, and resolve compatibility issues between various releases of Office Excel. Progent offers as-needed support to clients looking for a fast solution to a stubborn issue associated with Excel and Progent also offers comprehensive project management services for upgrading or developing mission-critical application software based on Office Excel. Progent's cost-effective online training classes for Office Excel can be customized to address the needs of individual users or groups.
24-7 ProSight DPS Hybrid Cloud Backup/Recovery Consulting Services
Offsite Managed Backup and Recovery Services Engineer
ProSight Data Protection Services from Progent offer small and medium-sized organizations a low cost end-to-end service for secure backup/disaster recovery (BDR). For a fixed monthly cost, ProSight DPS automates and monitors your backup processes and allows rapid recovery of vital data, apps and virtual machines that have become unavailable or corrupted as a result of hardware breakdowns, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery specialists can deliver world-class support to configure ProSight Data Protection Services to be compliant with regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to recover your critical data.
Systems Management Server 2003 Integration
Systems Management Server 2003 Help and Support
Progent’s Microsoft certified consultants provide small and mid-size businesses world-class consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to install important software quickly and automatically to appropriate workers, lower product costs and adhere to licensing agreements by determining patterns of usage, enhance Windows security by improving your awareness of vulnerability and by delivering critical patches, manage your external workforce through accepted standards independent of connection or location, and lower operational expenses by fully exploiting the administrative functions built into Windows. Progent’s SMS consulting professionals can show you how to use SMS economically for automated software and application deployment, security patch control, and asset monitoring management including program and hardware inventory.
Application Support Project Server Time Reporting
Project Server 2010 Support and Integration
Progent's Microsoft-certified consultants offer in-depth support in deploying, managing and debugging any edition of Project, Microsoft Project Server, and Microsoft Project Online and can deliver a wide range of affordable remote support services based on industry best practices to help businesses of all sizes to get all the advantages of this leading project management solution. Services offered by Progent include system planning, installation and migration, strategies for secure file and status sharing among local and remote or mobile users, network optimization, and customized webinar training.
Palo Alto Networks FireWalls Cybersecurity Firms
Technology Consulting Services Palo Alto Networks PA-800 Series Firewalls
Progent's Palo Alto Networks firewall consultants can help you select, configure, and manage Palo Alto Networks firewall appliances to provide a modern cybersecurity ecosystem that extends across your on-premises and cloud assets and protects any user at any location with any endpoint device.
24 Hour SCCM 2007 Device Management Support and Help
SCCM 2007 Application Deployment Specialists
Progent's Microsoft-certified consultants can help your organization to support System Center 2007 Configuration Manager to simplify operations, enhance security and compliance, and boost productivity by making sure that critical applications stay up to date, tracking licensing, and monitoring usage profiles so you can make smart buying decisions. When your organization is set to update your SCCM 2007 device management solution, Progent can help you to plan and implement a smooth move to System Center 2012 Configuration Manager.
On-site Technical Support WLAN controller
IT Consultants 5500 Wireless Controller
Catalyst family of wireless controllers streamline the administration of wireless networks by unifying the configuration and management of wireless APs, tuning Wi-Fi performance by reducing the impact of RF congestion, enhancing wireless uptime with rapid failover, and strengthening security by detecting threats and filtering traffic content based on user class and location. Progent's Wi-Fi consultants can assist your business to deploy Cisco wireless LAN controller appliances to manage Wi-Fi networks of all sizes. Progent can help you to administer and debug your current Cisco-based Wi-Fi environment or carry out a smooth transition to Cisco's modern wireless controller solutions.
Exchange 2003 Server Upgrade
Technology Consulting Microsoft Exchange
Progent's Microsoft certified support team can help you design and deploy an efficient in-place Exchange Server 2003 migration strategy that avoids network disruption, reduces long-term service demands, and makes your Microsoft Exchange Server 2003 easy to administer. For complex multi-server or multi-site upgrades, Progent has the experience to finish your move rapidly and economically. Progent's Exchange 2003 help, repair, and design services include expertise with the configuration of third-party enhancements of Exchange Server 2003 that are best aligned to your business needs.
Award Winning Computer Consulting ProSight DPS Backup and Recovery Services
Cloud Backup Security and Compliance Help and Support
ProSight Data Protection Services from Progent offer small and mid-sized organizations a low cost and fully managed service for secure backup/disaster recovery. Available at a low monthly cost, ProSight Data Protection Services automates and monitors your backup activities and allows rapid recovery of critical data, applications and virtual machines that have become lost or damaged due to hardware breakdowns, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can provide advanced support to configure ProSight DPS to be compliant with regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to recover your business-critical information.
Small Office Small Office Computer Consulting
Integration Specialists Small Business
Progent is a leader in affordably delivering enterprise-class network support to small companies. Progent's success in handling the network service needs of the chronically underserviced small company market is the cumulative result of key technical and operational innovations that have eliminated much of the conventional costs out of managing network service, added unmatched professional skill into the IT service mechanism, and dramatically accelerated the repair cycle.
Cisco Integration Specialist
Cisco Security Small Business IT Outsourcing Company
Progent can provide rapid online support from Cisco-certified CCIE networking consultants. Progent's CCIE consultants can link to your environment via powerful remote diagnostic tools to deliver fast and economical analysis and remediation of urgent network issues.
Largest Skype for Business conference bridges Consult
Skype for Business and iPad Consulting Services
Progent's Microsoft-certified consultants offer online and on-premises consulting services for organizations of any size to evaluate the benefits of migrating to Skype for Business or Skype for Business Online from any version of Lync Server or Office Communications Server. Progent can help you to plan a local, cloud-based or hybrid deployment; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office; set up HA mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and integrate other communication platforms such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security consultants can assist you create and verify a security strategy for your Skype for Business deployment that is compliant with government and industry standards.
Work from Home Helpdesk Services Outsourcing
Support and Setup Offsite Employees Helpdesk
Progent can provide small and medium-size businesses overflow or fully outsourced Help Desk call center support for an offsite workforce.
Microsoft Computer Consultants Dynamics GP Great Plains Software
MCSE Expert Certified Support and Setup Dynamics GP/Great Plains Features
Progent can help you plan and implement an efficient move to Microsoft Dynamics GP/Great Plains so that you retain your data, improve your security, enhance your management reporting, take full advantage of Microsoft Office support, and minimize business interruption by creating and executing a smart migration plan. Progent can also help train new Microsoft Dynamics GP/Great Plains users so you don't lose productivity. Progent can improve your financial reports and business analytics by providing Crystal Reports consulting, FRx programming, and Excel support. Progent's experience with Microsoft .NET development, Microsoft SQL Server applications, and designing with VBasic, XML and other tools make it possible to create specialized line-of-business software and eCommerce solutions that integrate transparently with Dynamics GP.
24-Hour Wi-Fi IP phone integration Online Help
Wi-Fi VoIP phone integration Professional
Cisco's wireless IP phones are hardened wireless handsets designed for workers who are on the move within campus, warehouse, health-care or other venues where management requires user endpoints that provide more control, security and durability than is achievable with the BYOD mode of mobile collaboration. Successful integration of Cisco's wireless VoIP phones usually demands that you configure and optimize numerous components of your Wi-Fi environment such as APs, routers and switches, Cisco wireless LAN controllers, and management tools. Progent's certified experts offer remote and onsite support to help you build and manage a Cisco wireless VoIP phone deployment by providing integration services that can range from debugging the configuration of an IP phone or access point to providing project management outsourcing or co-sourcing services for updating the wireless architecture of an entire campus.
Emergency Google GCP Cloud hybrid cloud solutions Engineers
Google Cloud AI Building Blocks Consult
Progent offers affordable online and onsite support to help companies of any size to migrate any part of their core IT resources to Google Cloud Platform (GCP). This can save time and equipment costs and enable the use of Google's cutting edge AI and machine learning tools. Progent can assist you with every phase of Google Cloud Platform integration including requirements analysis, readiness evaluation, system design, testing, deployment, administration, performance tuning, licensing management, backup/restore solutions, and security and compliance.
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