Expanding your telecommuter workforce can have a significant impact on IT infrastructure, security, and corporate processes. Progent has 20 years of experience assisting small and mid-size businesses to plan, deploy, manage, tune, and debug IT networks that support at-home workers. Progent can help your Shreveport organization to select the right technologies and adhere to best practices in creating and maintaining a secure virtual ecosystem for teleworkers that facilitates collaboration and returns top value. Progent offers services that go from as-needed guidance for getting you over challenging technical roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.

Progent can help Shreveport, Louisiana companies to succeed with any aspect of creating a high-functioning work-at-home ecosystem by providing infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Help Desk services, data security, backup/restore solutions, and centralized management.

Data Protection Solutions for Teleworkers
The field of Data Protection covers saving and recovering critical information in order to prevent data loss and reduce recovery time and effort in case of storage problems resulting from equipment breakdowns, software hiccups, user mistakes, malware, or any other reason. Dependable data protection solutions can be particularly challenging to architect and maintain in hybrid environments that combine local data centers, public clouds, and at-home workers.

  • Backup/Recovery solutions for at-home workers must cover diverse kinds of user-owned endpoints. Progent can provide fast online access to consultants knowledgeable about a broad array of products for protection Windows, Apple and Linux/UNIX powered servers and desktop computers as well as notebooks, iPads and handhelds. Leading backup/recovery products maintained by Progent's backup/recovery consultants include Barracuda Backup, Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Mozy, and Time Machine. To back up data distributed throughout a wide area network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery subscription service that utilizes cloud storage and features fine-grained recovery and centralized management capabilities.
  • Disaster Recovery/Business Continuity strategies typically anticipate circumstances that require a rapid switch to a work-at-home environment. Progent's senior disaster recovery preparedness consultants and business continuity consultants can assist your business to produce, document and validate a DR/BC plan that includes the process of switching to telecommuting.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining a productive telecommuter environment for your Shreveport, Louisiana organization, phone 1-800-993-9400 or refer to Contact Progent.



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    To provide cost-effective IT services for small businesses, Progent offers comprehensive computer outsourcing plans that offer small offices fast access to network help without requiring you to hire, train, and maintain a large in-house computer support team. Progentís IT outsourcing packages offer you an affordable way for creating a secure and robust system for your favorite Microsoft Windows office productivity applications such as Office XP and Microsoft Office 2003.

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    Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP status as a result of thorough testing and extensive experience with network security architecture. ISSAP consultants possess comprehensive understanding of access control mechanisms and techniques, phone system and network security, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery, and physical security. Progent's ISSAP-certified security experts can assist your business with all phases of secure network architecture.

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    ISA 2004 Standard Edition Server Remote Troubleshooting

    Progent's certified Internet Security and Acceleration Server consultants have long backgrounds configuring ISA Server-based security installations for IT networks with multiple offices, mobile users, and line-of-business web applications. Progent's ISA Firewall consultants can assist your small business in planning and deploying a configuration of ISA Server 2000 or ISA Server 2004 that meets your information protection requirements without overly restricting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

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    Progent's Cisco certified networking consultants have extensive experience assisting ISPs to architect, implement, manage, optimize, and debug high-availability, extensible network solutions appropriate for shared public networks.

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    Progent offers access to the affordable support of online Internet connectivity consultants to assist your company to assess or enhance your ISP services so your Internet access solution matches your business needs. Services provided by Progent include evaluation of your existing bandwidth use, vendor and service plan analysis and selection, network provisioning, and overseeing a seamless switchover to a new carrier and/or service plan. Provisioning can include optimizing current routers and configuring new ones, setting up firewalls, and designing fault-tolerant BGP architectures.

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    Microsoft SQL Server 2016 introduces significant enhancements in speed, capacity, data security, high-availability, BOYD integration, and integrated analytics and reporting. New features include PolyBase for handling relational and non-relational files simultaneously for data warehousing, Jason integration, Always Encrypted mode, Mobile Report Publisher, and centralized control over on-premises and cloud operations and services. Progent's Microsoft-certified consultants can deliver online and on-premises expertise to help organizations of all sizes to implement, manage or troubleshoot any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft platforms including Windows Server, Exchange Server 2016, SharePoint Server, Dynamics CRM and GP, Skype for Business, and System Center Operations Manager.

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    Progent's Microsoft-certified consultants can help you design, document, carry out, administer, and troubleshoot a network-wide migration to 64-bit server and desktop operating systems and applications. Progent can help you pilot your 64-bit environment to make sure it handles all of the key 32-bit programs which you intend to retain plus the latest 64-bit versions of applications you plan to install.

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    Progent's certified engineers can help you to evaluate Windows 7 to verify application and driver compatibility and to determine its performance and reliability operating with your applications. Progent's consultants can also help you to evaluate the likely strategic value of moving to Windows 7. If Microsoft Windows 7 makes sense for your business, Progent can help your IT organization to plan and implement a non-disruptive migration to Windows 7 from a an older version of Windows.

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    Progent's consultants offer Apple macOS and OS X users a range of services such as desktop support, Apple macOS and OS X expertise, Mac integration with Windows environments, Entourage and email help, network protection services, and custom education. Progent can assist clients to upgrade to macOS from Mac OS X or earlier versions of Apple Mac OS X and Progent can provide help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with iPhone integration and Apple iPad management, or moving to Apple's iCloud services. For computer networks based exclusively on Mac OS X or for networks with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of planning, integrating and supporting a network infrastructure that is available, safe, fast and able to achieve your organization's objectives.

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    E-Mail Guard by Postini offers continually updated spam and virus filtering, content filtering, and security from email-based directory harvesting and DSA attacks. Progent is a Postini partner and support firm. If your business is too small to qualify for a regular Postini license, you can still get the use of Postiniís Perimeter Management technology via Progentís E-Mail Guard antispam and antivirus aggregation offering. Progentís certified email security consultants can show you how to create an email protection strategy that includes anti-spam and virus protection technologies and processes.

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    Progent's Cisco-certified wireless integration consulting experts can help organizations to configure, administer, and troubleshoot Cisco wireless devices such as Aironet and Meraki Wave 2 wireless access points as well as Cisco's Wireless Network Controllers.

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  • Remote Online Troubleshooting Windows Server 2012
    Windows 2008 Server Help and Support

    The complexity and integration requirements of Microsoft Windows Servers requires a network consulting team with hands-on expertise and in-depth familiarity with designing and building cohesive, comprehensive network technology systems. The background of Progent's Microsoft-certified experts, which averages more than 10 years supporting Microsoft integration, assures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your business objectives. Progentís consulting support can assist you with designing, installing, administering, and troubleshooting Windows Server solutions that maximize the productivity of your IT system. Progentís consultants can help you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other desktop clients.

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    Anti-Spam Consultant

    E-Mail Guard is Progent's affordable spam filtering and antivirus service that offers small companies world-class defense from spam, viruses, DHA attacks, and other forms of e-mail-based assaults on computer systems. E-Mail Guard is powered by Postini's perimeter management technology, a sophisticated suite of web-managed anti-spam and antivirus services that ward off email attacks before they are able to penetrate the company firewall. Perimeter Manager also allows administrators track and manage their e-mail systems, irrespective of server platform, hardware technology, or data center location.

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    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to diagram, monitor, optimize and troubleshoot their connectivity appliances like switches, firewalls, and wireless controllers plus servers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are always updated, captures and manages the configuration information of almost all devices connected to your network, monitors performance, and generates alerts when problems are detected. By automating complex management activities, WAN Watch can cut hours off common tasks such as network mapping, expanding your network, finding appliances that require important software patches, or identifying the cause of performance problems.

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