Boise Work at Home Employees Solutions Support and Consulting
System Design, Integration, Management and Call Center Consultants
Enlarging your remote workforce can have a major impact on network infrastructure, cybersecurity, and corporate culture. Progent has 20 years of experience assisting businesses of all sizes to design, configure, administer, optimize, and debug IT networks that support work-from-home employees. Progent can assist your Boise organization to select the right tools and adhere to leading practices in building and operating a secure virtual solution for telecommuters that facilitates teamwork and returns top business value. Progent offers services ranging from on demand expertise for getting you over occasional technical bottlenecks to comprehensive project management to help you successfully complete mission-critical initiatives.
Progent's consultants can help Boise, Idaho organizations to succeed with any facet of creating a high-performing telecommuting ecosystem by providing network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk services, endpoint security, backup/restore solutions, and centralized management.
Network Infrastructure for Teleworkers
Configuring the network infrastructure needed to support an at-home workforce can be especially challenging if you have to accommodate a combination of personal hardware such as PCs and laptops, Internet routers, and Wi-Fi APs from various manufacturers and with a mix of operating systems and firmware levels. Progent's experience delivering remote help for both legacy as well as current IT products in virtual office solutions allows you to make efficient use of your available network infrastructure and offers fast access to expertise for implement necessary upgrades. Support services available from Progent to help you to implement a productive work-at-home infrastructure include:
- Virtual Private Network technology makes it possible to create a safe tunnel for authenticated at-home workers to use IT resources situated at your corporate datacenter or in a public cloud. Progent's consultants can assist you to configure and maintain VPN access between your at-home workforce and your various IT resources by providing remote VPN configuration consulting. For organizations using Cisco's ASA firewalls, Progent's Cisco ASA experts can help your at-home workers to set up Cisco's AnyConnect software for safe VPN connections for a broad range of endpoint devices including Windows, macOS, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure products allow a telecommuter to view and use a remote PC's desktop. This gives network managers significant control over the computing environment of at-home employees and ensures remote users a consistent and more productive work experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
- Routers connect home computer networks to the Internet and typically support VPN connections, local wireless connectivity, and firewalls. Progent can provide top-tier online support for integrating routers from all major manufacturers. See router configuration support from Cisco-certified consultants.
- Home Wi-Fi networks, typically supporting families and visitors, are commonly utilized by at-home employees to connect to their router for work. This can cause performance and cybersecurity problems. Progent can assist businesses to mitigate these issues by delivering expertise like Aironet configuration consulting, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti Unifi WiFi access point integration help.
- Internet access solutions impact the performance and availability of connections between at-home workers and the company data center. Line-of-business applications may demand redundant Internet connections in the event the primary connection fails. Progent can provide guidance for identifying Internet service providers, picking sensible bandwidth and data volume offerings, and setting up high-availability Internet connections. Refer to Internet access solutions.
IP Voice Solutions for Teleworkers
Expanding the company phone environment to accommodate remote users is vital to supporting an effective at-home workforce. A variety of cloud-centric digital PBX products are used by small and mid-size businesses to server remote users. Many larger organizations rely on Cisco's current or older platforms for IP voice solutions. Progent can help businesses of any size to design or tune a telecommuter VoIP service that provides the flexibility, convenience and security needed for remote users. Progent's Cisco-certified CCIE Voice consultants offer advanced support to assist organizations optimize their existing Cisco VoIP systems to handle an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers high-end IP telephony capabilities to devices like IP phones, media processing platforms, VoIP gateways, and mixed media software used across the network. Unified Communications Manager supports other combined media services such as messaging, voice/video conferencing, and customer interaction networks. For details about Progent's CUCM expertise, visit CUCM expertise.
- CallManager is Cisco's legacy call-processing agent and has been replaced by CUCM. Progent can assist you to support your existing CallManager environment or migrate efficiently to Cisco's modern IP telephony solutions. To learn about Progent's support services for CallManager and Cisco's other early VoIP platforms, visit CallManager consulting services.
- Cisco IP Gateways enable integration with PSTN networks and with clients operating outside the corporate firewall such as at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 products as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration expertise.
- Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to enhance your WAN architecture to work with these VoIP solutions and provide online configuration and debugging expertise.
Voice/Video Conferencing for an At-Home Workforce
A broad range of voice/video conferencing products from major technology companies enable virtual discussions, video and voice conferencing, chat, and screen sharing for both local users and telecommuters. Many companies use multiple products to meet the needs of their various partners and customers. Progent's communications experts can help your organization to maintain your existing conferencing environment and optimize the productivity of your at-home employees.
- Skype for Business is Microsoft's leading unified communications product that supports real-time presence, instant messaging, voice and video calling and conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified consultants who can help your company to configure and maintain Skype for Business clients to support your at-home workforce. To learn more about Progent's consulting services for Skype for Business, visit Skype for Business consulting experts.
- FaceTime is Apple's group video phone app for iOS, iPadOS, iPod and Mac devices. FaceTime works on Wi-Fi or cellular Internet connections. Later editions of FaceTime allow up to 32 simultaneous users for video sessions. To learn more about Progent's support expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually all computing devices. Offered through Cisco's Webex Cloud, Webex services include sharing granular content or screens, presentations that embed rich media such as Microsoft PowerPoint, session recording, plus revision and playback for future reference and training. To learn more about Progent's support services for Cisco Webex and for other video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conversations, contacts, and content with capabilities such as voice/video calling, persistent chat, plus file sharing. To learn more about Progent's support services for Teams as well as for other Office 365 products, refer to Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these conferencing platforms and help your business to optimize your network infrastructure to run them.
Microsoft Integrated Collaboration Platforms for Telecommuters
Microsoft's collaboration products are tightly integrated with Microsoft's popular Office families, offering a rich environment of applications that create a cohesive user interface for exchanging data and ideas across multiple sites and on a wide range of endpoint devices. Progent has delivered remote consulting support for Microsoft SharePoint and Exchange since their first releases and can help your company to configure these flagship collaboration products to maximize the effectiveness of your at-home workforce.
SharePoint uses web sites to enable collaboration and information sharing by offering policy-driven access to content, workflow, and utilities for looking through company-wide information silos. SharePoint enables you to build protected portals that enables at-home workforce to view and edit aggregated business intelligence by means of Wikis, Blogs, social networking web sites, and Web Parts (Widgets). For information about Progent's SharePoint expertise, see SharePoint configuration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange consulting services, visit integration consulting services for Microsoft Exchange.
OneDrive is Microsoft’s collaborative cloud-based file hosting and synchronization service, comparable to GoogleDrive. At-home users can save files to OneDrive, and co-workers anywhere can share them safely through a browser. Provided with Office 365, OneDrive allows remote employees to co-author documents. Revisions created offline are automatically synced when you go back online. To learn about Progent's expertise for Microsoft OneDrive, refer to Microsoft Onedrive integration consulting.
Cloud Integration Services for Telecommuters
Progent offers fast and affordable online assistance for enabling businesses to build, manage and optimize integrated hybrid network models that include physical data centers, teleworkers, branch offices, and public cloud resources. Progent offers top-tier consultant for all modes of public cloud service such as Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help telecommuters resolve problems with cloud connectivity, identity, and cybersecurity.
Microsoft Azure is a popular family of cloud software and services that allows you to use IT infrastructure, virtual servers, and key apps hosted on Microsoft's extensive cloud. Azure offers more than one hundred cloud-based services including the ability to host Windows and Linux-powered VMs, scalable cloud storage, email and messaging, app development with Visual Studio, and data protection. Progent can assist you to set up virtual machines on Azure Virtual Machines, configure storage on Azure Storage services, streamline identity management with Azure AD, and plan data backup and restore solutions with Azure Backup. Progent can also show you how to create protected connections to Azure for telecommuters by configuring and troubleshooting firewall appliances and VPN tunnels. To find out about Progent's expertise for Microsoft Azure, go to Microsoft Azure consulting.
Office 365, rebranded Microsoft 365, is Microsoft's growing family of business productivity applications and cloud-based services offered by subscription. Microsoft applications and services are provided in a variety of plans designed for users ranging from individuals and households to large enterprises. Progent can provide quick and affordable online contact with experts familiar with Microsoft 365-compatible client devices running Windows, Mac, iOS, and Google Android technology. Progent's experts can assist you to evaluate the numerous subscription plans offered with Office 365 and deploy 365 apps for your teleworkers to achieve maximum business value. For information about Progent's consulting expertise for Microsoft Office 365, refer to Microsoft Office 365 integration expertise.
Office 365 Exchange Online is one of the most widely used cloud-based applications in Azure-hosted Microsoft 365 product product suite. Office 365 Exchange Online provides the benefits of lower spending for data center infrastructure, simplified management, on-demand scaling, high availability, and other benefits associated with public clouds. Microsoft has designed Exchange Online to run seamlessly with on-premises Exchange environments, enabling customers to create hybrid information systems. Progent's Exchange experts are available for as-needed help to get you through challenging IT bottlenecks and also offer end-to-end project management outsourcing to ensure your at-home workers have easy and safe access to your Office 365 Exchange Online environment. To find out Progent's support services for Office 365 Exchange Online, see Office 365 Exchange Online integration and support consulting.
Amazon Web Services (AWS) is a trailblazer in the public cloud computing arena and is the industry's leading source of cloud-based services. Progent offers rapid and economical online contact with cloud integration consultants who can help your business to plan, deploy, maintain, and troubleshoot hybrid IT networks that incorporate Amazon AWS cloud-based services with local data centers and with other public clouds like Microsoft Azure. Progent also can provide access to Cisco-certified CCIE networking experts to assist you to build a high-availability network model so your employees have a consistent computing environment regardless of whether they are working from your main office, a remote branch, from home, or on the road. To find out about Progent's support services for Amazon AWS, refer to Amazon AWS consulting support.
Google Cloud Platform (GCP) is a popular collection of public cloud services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco experts can help your organization to extend your current IT assets with the Google Cloud Platform, and Progent's DBA consultants can help you make your key applications cloud ready so your teleworkers can take full advantage of Google Cloud Platform services. Progent can help your business to deploy virtual machines on GCP Compute Engine, plan a cost-effective storage system with Google Cloud Storage, and simplify access management for telecommuters with GCP Cloud Identity. Progent's experts can also help you to use GCP's unified management tools to administer and monitor your Google Cloud ecosystem. For details, go to Google Cloud Platform (GCP) consulting expertise.
Help Desk Services for At-Home Workers
A fast, enterprise-wide switchover to a from-home workforce, which might be activated by an epidemic or as an element of a disaster recovery process, can overwhelm even a well-staffed in-house Call Center. Progent's Help Desk services make it possible for businesses to outsource or expand their Call Center by using Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Call Desk services leverage Progent's nationwide network of online technical support specialists combined with enterprise-class ticketing and follow-up technology to offer an economical, state-of-the-art Help Desk. Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of remote Level 1 PC technical support from help requests to ticket creation, desktop sharing, problem resolution, and reporting. A web-based User's Service Portal allows telecommuters to track or update the status of their active tickets, enter details, and append screen captures and attachments. Desktop support services are provided at a significant discount off Progent's ordinary Level 1 technical support charges, and Progent makes available the option of rapid escalation to Level 2 and Level 3 support experts to resolve advanced issues. For details, visit Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Support Desk Augmentation Service enables you to expand your existing Call Center staff by splitting responsibilities for Support Desk support services seamlessly between your regular IT support personnel and Progent's extensive team of PC support engineers and subject matter specialists. Progent's co-managed Call Desk service uses a collaborative support model utilizing the leading PSA tool for handling service requests and ticketing, assigning ownership, monitoring progress, and generating management reports. For details about how Progent's Help Desk Call Center Augmentation Services can enable your business to deliver world-class desktop support to your at-home employees, see Progent's Support Desk augmentation Services.
Cybersecurity for Remote Workers
At-home workers often run their personal computers and work in an unsecured environment. This increases their vulnerability to cyber threats and demands judicious use of firewalls, remote security monitoring, and the creation of policies that adhere to best practices. Progent's veteran team of certified cybersecurity experts can help your company to plan, implement and manage a modern security environment that protects sensitive data in networks that incorporate teleworkers.
- Firewalls allow you to build a network environment that can be securely accessed by on-premises users and by telecommuters, mobile workers, suppliers, customers, and other stakeholders. Modern firewall devices allow you to assign and manage different access rights to different groups of users and to scale your network and adjust your security profile as your company evolves and as cyber threats grow increasingly complex. Progent works with both new and older firewall appliances from all major vendors like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To find out more about Progent's firewall integration services, see firewall configuration and support expertise.
- Online Endpoint Security Monitoring makes it possible to track the various devices utilized by an at-home workforce and either block or spot and mitigate the latest threats such as ransomware. With ProSight Active Security Monitoring services, a lightweight agent is put on every protected endpoint, watching all activity and utilizing advanced AI technology to detect new threats before they can spread. When a cyberattack is discovered, ProSight ASM immediately isolates the impacted device from the network to quarantine the threat. Since the ProSight ASM agent is self-contained, endpoints remain secure even when they are offline. To learn more about ProSight ASM, visit remote endpoint monitoring for teleworkers.
- Security Audits can assess the vulnerability of your information system to all types of external and local security attacks for an environment that incorporates remote workers. Progent can run online, automated cybersecurity inventory scanning for quickly and economically detecting a broad range of security weaknesses that can be surfaced over the Internet. Progent's endpoint security audit consulting services, which can be provided by network security professionals with top credentials including CISA, CISSP, and GIAC, can assist you to evaluate your procedures and governance policies and review your IT architecture to enable you to design top-level protection for your at-home workers.
Data Protection Solutions for At-Home Workers
The field of Data Protection covers backing up and restoring critical information so as to avoid data loss and minimize restoration time in case of storage system failures due to equipment issues, programming glitches, human mistakes, cyber attack, or any other reason. Reliable data protection strategies can be especially difficult to architect and manage in hybrid environments that combine in-house data centers, cloud resources, and an at-home workforce.
- Backup/Recovery solutions for teleworkers must address multiple types of user-owned endpoint devices. Progent offers quick online access to consultants knowledgeable about a wide range of products for protection Windows, Apple and Linux/UNIX powered servers and desktops as well as laptops, iOS and Android tablets and smartphones. Leading backup/recovery products maintained by Progent's data protection consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To back up data spread across a wide area network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that uses cloud storage and features granular recovery and centralized management capabilities.
- Disaster Recovery/Business Continuity plans often anticipate circumstances that require a temporary changeover to an at-home workforce. Progent's senior disaster recovery planning experts and business continuity planning consultants can assist your company to create, document and validate a DR/BC strategy that addresses the logistics of moving to telecommuting.
Unified Management for Remote Workers
Microsoft has rebranded and rebundled its endpoint management products under the name Microsoft Endpoint Manager, which includes Intune for cloud management of mobile and remote endpoints and Configuration Manager for managing onsite computers. Endpoint Manager offers a centralized solution for safeguarding corporate information by controlling on-premises, mobile, and at-home endpoints.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management family that also features Configuration Manager. Intune is a cloud service for managing and protecting off-premises devices and applications. Managed endpoint devices can be personally owned or business owned. Network administrators managing the enrolled endpoint computers of telecommuters can use Intune to provision and validate applications on devices, push updates and certificates, configure policies for permission to access information and networks, set passwords, create VPN connections, control how telecommuters share data, establish threat defense, verify security compliance, and erase sensitive data from missing, stolen or deactivated endpoint devices. Intune works with Apple iOS, Google Android, Windows, and macOS endpoints. To find out about Microsoft Intune and to find out how Progent can help your company to use Microsoft's Endpoint Management to administer the devices of your at-home workforce, go to Intune remote endpoint management experts.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified Mobile Device Management (MDM) platform that allows network administrators to keep remote endpoints current and protected. Workspace ONE uses VMware AirWatch for unified endpoint administration along with VMware's Horizon virtual application delivery technology for access control, app management, and configuration management of endpoint computers. Workspace ONE operates with devices powered by Windows 10, macOS, iOS, Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-site product through a perpetual license. Key features of VMware Workspace ONE include rapid remote provisioning of out-of-the-box laptops, quick onboarding of new users, policy set up and enforcement for all classes of endpoints, aggregated management reporting and analytics, email encryption, and seamless integration with Microsoft apps and cloud services. To find out about Progent's expertise for VMware Workspace ONE, see VMware Workspace ONE remote endpoint management expertise.
Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining a productive telecommuter solution for your Boise, Idaho company, phone
An index of content::
Urgent Microsoft SQL Services
MS SQL Auditing
SQL Server 2005 offers indispensable, familiar tools to computer experts and information workers, reducing the difficulty of designing, integrating, managing, and accessing company information and database applications in environments ranging from mobile devices to enterprise data systems. The complexity and integration requirements of Microsoft SQL Server 2005 require a network consultant with real-world expertise and broad knowledge in planning and deploying information-based, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft technology, ensures you success in planning, deploying and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
Aironet Outdoor APs Technical Consultant
Cisco Prime Infrastructure Integration
Progent's Cisco-certified wireless networking consulting experts can help businesses of all sizes to design, deploy, administer and repair Cisco Aironet wireless AP environments to provide the throughput, coverage, density, expandability, security and manageability needed for seamless connectivity between Wi-Fi and wired networks. Progent offers affordable remote and on-premises support for both end-of-life and new-generation 802.11ac Aironet wireless access points and Progent can help you design and manage wireless solutions that include indoor and outdoor/industrial Aironet APs.
MCSE Expert Certified Exchange 2007 Edge Server Onsite Technical Support
Exchange 2007 Edge Server IT Consultant
Progent's Microsoft certified consultants can help you design and deploy a smooth in-place Microsoft Exchange 2007 upgrade strategy that avoids network disruption, simplifies ongoing support demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multi-server or multi-location migrations, Progent has the knowledge and experience to complete your move quickly and economically. Progent's Exchange 2007 support, repair, and consulting offerings include expertise with the integration of outside vendor add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging implementations based on Microsoft Exchange Server 2007.
Compensation for Computer Consultants Job Opportunity
Home Based Virtual Office Benefits for Home Based Network Consulting
Progent's compensation structure is built on contribution, so similar to working as a freelance contractor, your income is directly driven by your generated revenue. Certain Progent consultants stress quality of life and elect to consult at an easy pace, using our flexible calendar to follow individual enthusiasms such as hiking, motorcycle racing, snow boarding, surfing, vacations, or spending free time with family and acquaintances. Other consultants take advantage of the opportunity to earn major dollars through lots of work and long hours. Progent completely supports both ends of the spectrum and any point in between.
Exchange 2003 Server Upgrade Consultant
Microsoft Exchange On-site Support
Progent's expert consultants can show you how to define and implement an efficient in-place Exchange Server 2003 migration plan that minimizes network downtime, simplifies long-term support demands, and makes your Microsoft Exchange Server 2003 easy to manage. For complex multi-server or multi-site upgrades, Progent offers the background to complete your move quickly and economically. Progent's Microsoft Exchange Server 2003 help, repair, and consulting services include expertise with the configuration of outside vendor add-ons to Microsoft Exchange 2003 Server that are in keeping with your business goals.
Compliance Auditor Palo Alto Networks DNS Security
Palo Alto Networks PA-7000 Series Firewalls Computer Security Specialist
Progent's Palo Alto Networks firewall experts can help you select, configure, and manage Palo Alto Networks firewalls to create a modern security solution that extends across your data center and cloud resources and guards any user anywhere with any device.
Professional Windows Server 2019 Encrypted Networks
Windows Server 2019 System Insights Network Consultants
Progent's certified Windows Server 2019 experts can help your organization to design and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-based or hybrid deployment model. Windows Server 2019 offers major enhancements in capacity, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and container support.
Mac Security Network Engineer
macOS and Cisco ASA Firewalls Computer Engineer
Progent's CISM-certified security consultants can help you protect your Mac environment through expert services including running security audits, clean up after virus and worm penetrations, setting up firewalls, integrating safe remote and mobile access, deploying automated programs for protection against viruses, spam, and directory harvest attacks, and developing a company-wide security strategy adapted for the specific goals of your corporate network.
24/7 Work at Home Collaboration IT Consultant
At Home Workers Collaboration Software Integration Services
Progent can assist small and medium-size organizations to deploy collaboration software to make it easy for their teleworkers to engage in positive interaction with colleagues and other stakeholders.
SQL Server 2017 Always On Technology Consulting Services
SQL Server 2017 Data Mining Professionals
Progent's Microsoft-certified SQL Server 2017 experts can help your organization to design and carry out an efficient upgrade from your current SQL Server databases and applications to SQL Server 2017.
System Center 2016 and Operations Management Suite Support Services
System Center 2016 Disaster Recovery Troubleshooting
Progent's Microsoft-certified consultants have over 10 years of background designing, deploying, optimizing and fixing System Center Operations Manager solutions and can provide companies of any size expert remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist you to plan an architecture for System Center 2012 Operations Manager servers that provides the performance and resilience needed to monitor your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to install and set up Microsoft SCOM 2012 management packs based on leading practices for monitoring network infrastructure and Microsoft and 3rd-party applications and services. Also, Progent can provide responsive remote or on-premises technical support to assist you to fix critical problems uncovered by SCOM 2012.
Technology Consulting MS CRM
MSCRM Integration Services
Microsoft Dynamics Customer Relationship Management helps mid-market companies build profitable client relationships. Built-in Sales and Customer Service components allow employees to share information to help promote sales success and offer consistent, efficient customer service. Progent can set up the optimal server and communications environment, including mobile wireless access, to support Microsoft CRM, and Progent's Experts Team can supply your small business with a certified MSCRM consultant who can show you how to combine Microsoft CRM with your marketing or customer support databases.
Mississippi Computer Network Consultant
Iowa Small Business Computer Consultants
If your company does not need immediate remote help but you think you will require technical services with your information system in the near future, you can save time and expenses and guarantee that the appropriate expertise will be available when you want it by contacting a Progent sales agent and registering as a client. For more information, phone 800-993-9400 or email information@progent.com.
Work at Home Collaboration Troubleshooting
At Home Employees Collaboration Software Onsite Technical Support
Progent can assist small and medium-size businesses to configure collaborative platforms to permit their teleworkers to engage in productive interaction with fellow workers and clients.
Time Machine Backup Engineer
BackupAssist Specialist
Progent can provide affordable online support from IT engineers with expertise in a broad range of utilities and services that deliver solutions for protecting Microsoft Windows, Apple Mac, and Linux servers and desktops as well as notebooks and handhelds. Progent can provide help for leading backup platforms including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, HP Data Protector, Double-Take Software, Mozy, Retrospect for Macintosh, Apple Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent's consultants can assist you to design, enhance, or troubleshoot backup/restore solutions for a range of architectures such as on-premises, remote, cloud, or a mix.
Wi-Fi Network Online Troubleshooting
Wi-Fi Network Outsourcing
Progent can help you plan, configure, manage, and troubleshoot a viable Wi-Fi network infrastructure, recommend appropriate technology, and integrate access points, bridges, radio antennas, wireless controllers, and various wireless accessories. Progent can also help you create a complete wireless network security plan that is well aligned with the security plan for your overall corporate network.
Expert Training On-site Support
Remote Consulting IT Training
Progent practices information transfer from Progent's support experts to clients. By educating clients to deal with problems that are within their comfort zone, Progent is able to concentrate on providing high-value services where Progent has few competitors. Small businesses who utilize trusted independent consultants or who employ in-house IT staffs benefit when Progent transfers knowledge about new technology and tested methodologies to make their IT environments more reliable, secure, and productive.
Exchange 2019 Remote Technical Support
Online Technical Support Exchange 2019 O365 Integration
Progent can help you in any phase of your migration to Microsoft Exchange Server 2019 such as configuring Windows Server 2019 for hosting Exchange; planning HA system topology for an on-premises, cloud-based or hybrid environment; migrating mailboxes; designing and implementing Hyper-V; configuring hardware load balancing (HLB); building DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook clients.
Upgrade Help Exchange 2000
Exchange 2000 Server Upgrade Configuration
Progent is one of the most qualified network support firms for designing email solutions based on Exchange 2000. Progent specializes in helping small and mid-size businesses receive the full advantages of Microsoft Exchange Server 2000 under common situations such as upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 Server management.
Integration Services Windows 2003 Server
Windows 2016 Professionals
The sophistication and connectivity demands of Microsoft Windows Servers calls for a network consulting firm with hands-on expertise and in-depth familiarity with planning and integrating seamless, end-to-end business technology systems. The experience of Progent's Microsoft-certified experts, which averages more than 10 years working with Microsoft integration, assures you success configuring Windows Server 2008 and Windows Server 2003 to match optimally with your strategic objectives. Progent’s consulting support can help you with designing, deploying, managing, and supporting Windows Server systems that maximize the business value of your computer system. Progent’s consultants can help you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other clients.
Server Consulting Best Practices
Microsoft Consulting Best Practices Network Consult
Progent’s staff of Microsoft and Cisco Premier Certified consultants average longer than a decade of real-world professional background, at the front lines of network service, executing a wide variety of technical projects for an extensive mix of customers. Each Progent consultant shares a refined collection of personal best practices which are incorporated into company-wide best practices standards that Progent teaches its support staff. This guarantees that you get not only world-class technical skills, but also a consultant with proven approaches for applying technical knowledge to fix real-world IT problems efficiently.
Remote Consulting SharePoint Server 2016 Migration
SharePoint 2016 Management Network Consulting
Progent's Microsoft-certified consultants can provide affordable remote and onsite expertise, software development, and troubleshooting services for businesses of all sizes who want to migrate to SharePoint 2016 or SharePoint Online from prior releases of SharePoint.
System Consultants Apple Certified Help Desk Specialist (ACHDS)
CCSP Integration Firm
Progent provides customers access to consultants who have been awarded some of the IT industry's most prestigious certifications. Progent thinks that clients deserve to be sure that their IT support professionals have accredited testing as well as broad real-world field experience so that Progent's customers can engage Progent's support with confidence. Often, vendor credentials such as the Cisco Certified Internetwork Experts confers privileges for substantially superior vendor help than is available to uncertified service providers, enabling Progent to offer customers a better class of computer support. In addition, recognized certifications such as CISSP or ISSEP for IT security can aid corporate customers to show compliance with regulatory requirements by using the services of recognized industry professionals.
Juniper SA4500 SSL VPN Network Security Test
Security Firm Juniper SA4500 SSL VPN
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Symantec VelociRaptor Security Consultancy
Firewall Configuration Symantec Raptor
Progent's Symantec experts can assist you to support legacy Symantec firewall and Symantec VPN products including the Raptor and VelociRaptor line or help you upgrade to more recent firewall/VPN solutions. Progent can also enable you to create and implement a complete security plan that can incorporate firewall/VPN devices and software, outsourced security and virus defense services, system monitoring products, and documented policies and enforcement procedures. Progent has the expertise to be your one-stop source for continuing technical support, administration, education, and security expertise.
NetApp MetroCluster Switchover Specialist
MetroCluster Management Consulting Services
Progent can provide enterprise customers the help of a NetApp-certified consultant to deliver online or on-premises expertise for NetApp's entire portfolio of SAN software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud architecture, SnapMirror data replication, SnapVauly incremental D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Areas of NetApp SAN technology supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, transparent patching, storage management, information assurance, high availability, and troubleshooting. Progent offers Level 3 support to assist you to take care of problems with NetApp SAN storage deployments efficiently based on best practices.
Microsoft Certified System Center 2016 and SQL Server Remote Technical Support
Expert Microsoft Certified System Center 2016 and Intune Online Consulting
Progent has more than 10 years of background configuring, and supporting the key platforms included with System Center and can assist your organization to design, install, manage, and repair your System Center 2012 R2 solution to maximize the availability and performance of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and local and Cloud-connected datacenters. Progent's consultants can help your organization to upgrade to the current edition of Microsoft System Center from an earlier release or from another datacenter management solution to deliver the advantages of enterprise-class provisioning, centralized management, security, plus datacenter and critical application availability and performance monitoring.
Email Virus Signature Consultant Services
ProSight Email Guard Content Filtering Specialists
Progent's ProSight Email Guard solution uses the technology of leading information security vendors to provide web-based management and world-class protection for your inbound and outbound email. The powerful structure of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of threats from making it to your security perimeter. This decreases your exposure to inbound attacks and saves network bandwidth and storage space. Email Guard's on-premises security gateway device adds a deeper level of analysis for incoming email. For outgoing email, the onsite gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall.
Engineer Exchange 2013 Voice Mail
Exchange 2013 EAC Help and Support
Microsoft Exchange Server 2013 incorporates major enhancements to the functionality of its predecessor Exchange 2010 and introduces powerful new features as well as a revamped structure. These improvements favorably impact vital areas including ease of administration, availability, compliance, cost of ownership, collaboration, scalability, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consultants can help you understand the possible business benefits of migrating to Microsoft Exchange Server 2013, design a cost-effective validation and deployment plan, and train your IT staff to maintain your Exchange Server 2013 solution. Progent also offers affordable online consulting and support and management for Exchange 2013.
Hybrid Office 365 solutions Integration
Office 365 Single Sign On Online Consulting
Progent can help your business to understand the wealth of subscription plans available with Office 365 and configure your network with Office 365 in a way that delivers maximum business value. Progent offers expertise with multi-vendor networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also help your business to build and maintain hybrid solutions that transparently combine on-premises and cloud-based products and services.
Urgent Windows, UNIX, Solaris Online Troubleshooting
Windows and Solaris Technical Support
Progent's UNIX platform support services offer small and mid-size businesses and software developers help with managing and maintaining UNIX, Linux or Solaris systems that run with Microsoft-based technology. Progent can give your organization contact with UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM credentials. This broad array of expertise provides you with an easy one-stop consulting firm to show you how to create and maintain a protected and robust mixed-platform connectivity and communications infrastructure that supports UNIX and Microsoft interoperability by integrating MS Windows with popular variants of UNIX including Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or major Linux platforms including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
SQL 2008 Reporting Services Developer Firm
SQL Server Capacity Planning Developer Firm
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the rapid development of cutting-edge enterprise-class programs that can provide your company a significant competitive edge. SQL Server features core support for XML and the ability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of work helping with Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server solutions that are seamlessly integrated with other applications powered Microsoft's .NET platform.
Remote CRISC Security Group
Consultants CRISC Certified Risk and Information Systems Control
Progent can provide the guidance of a CRISC-certified risk management consultant to assist you to plan and deploy an enterprise risk management solution based on leading practices promoted by CRISC and geared to align with your organization's risk tolerance, business goals, and budgetary guidelines.
VMware VCDX-NV Technology Professional
VMware Cross vCenter NSX Consult
VMware's NSX network virtualization platform enables you to create complete logical networks in software. NSX permits virtual networks to be deployed instantly and managed with a high level of automation regardless of the physical components used by the basic IP network. VMware Site Recovery Manager allows programmatic disaster recovery, application mobility, plus non-intrusive site migration, failback and re-protect. SRM also permits non-disruptive testing for site recovery, updates and patches and can produce audit reports to verify complete service recovery, validate SLAs and prove disaster recovery compliance. When integrated with VMware's NSX network virtualization platform, VMware Site Recovery Manager can rapidly recover the entire virtualized network topology at the secondary site. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to help your organization to design, deploy, test and manage a DR system powered by VMware Site Recovery Manager and VMware NSX.
Urgent Digidesign Pro Tools Trainer
Learn MOTU Digital Performer
Progent's Apple Mac experts can support the creative facets of Macintosh environments by offering consulting services and training in graphics, audio, and video. Progent's support professionals offer help in a range of Mac programs including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video post production facility.
SharePoint Server 2010 Specialist
Top Rated SharePoint Designer 2010 Engineer
Progent's Microsoft-certified consultants can provide cost-effective remote technical support and programming services to help you to plan, deploy, administer, and maintain SharePoint 2010 environments that can involve web sites able to function as portals, extranets, document and media management tools, blogs, data marts, business analytics, enterprise-wide search engines, workflows, and other utilities to support and improve information sharing. Progent can show you how to integrate SharePoint 2010 with Microsoft SQL Server and with third-party databases as well as with Microsoft's familiar desktop applications including Office Excel, Word, PowerPoint, and Visio. Progent can assist your business to upgrade from previous releases of SharePoint or move a mix of web applications into a consolidated and easy-to-manage SharePoint 2010 environment.
Support and Help Expertise for IT Service Firms
Consulting Support for Network Service Providers Setup and Support
Progent's Support for IT Service Firms lets you take advantage of Progent's information technology engineers while retaining your own brand as a transparent arm of your network services team.
SCCM 2016 Application Management Consulting Services
SCCM 2016 Patch Management Network Consulting
Configuration Manager 2016 automates software deployment and updating, streamlines security and compliance settings management, keeps track of network assets, protects against corporate data leakage, provides health reporting, enables secure end-user self service, and offers a single point of control for administering mixed-operating system ecosystems based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud experts can help businesses of any size with any aspect of designing, installing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud-based, or hybrid environments.
Integration SCDPM 2012 Planning
SCDPM 2012 and Azure Backup Support and Setup
Progent's Microsoft-certified consultants offer online or onsite expertise to help organizations of any size to design, deploy, administer, and troubleshoot a backup/restore solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to migrate from earlier versions of Data Protection Manager or from another backup platform, and Progent can integrate your Data Protection Manager deployment for on premises, cloud, or hybrid datacenters. Progent offers occasional support for fixing especially challenging issues, or full project management services. Progent can also help your business to design Data Protection Manager into an enterprise-class disaster recovery strategy.
24-Hour Design Macola
Microsoft Dynamics SL Consulting
Besides offering the expertise of Microsoft Dynamics GP specialists, Progent can provide consultants experienced in Dynamics AX (Axapta), Dynamics NAV, Dynamics SL (Solomon), Dynamics RMS, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro. Progent offers programming, troubleshooting, management help, upgrade assistance, and 1-on-1 or group webinar training classes customized to address your particular requirements. Progent's consultants also can help you integrate and support a protected, reliable server and communications foundation to support your ERP, MRP and accounting solutions.
Microsoft Dynamics GP Visual Studio Technology Professional
Microsoft Dynamics GP Integration Services
Progent's expert application designers and software developers can assist your company to create enhancements to Microsoft Dynamics GP/Great Plains that address the special requirement of your business while retaining the benefits of seamless Windows integration. Progent can also offer help with a variety of software development tools that can be used to build user-interface and data integrations with Microsoft GP. These integration tools include Microsoft Dexterity, Modifier with VBA, Visual Studio Tools for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
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