Enlarging your remote workforce may have a major impact on IT infrastructure, cybersecurity, and company workflows. Progent has 20 years of experience assisting businesses of all sizes to plan, configure, manage, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Boston company to select the appropriate tools and follow best practices in creating and maintaining a secure virtual solution for teleworkers that promotes collaboration and returns top value. Progent offers support services ranging from as-needed guidance for getting you over challenging technical roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.

Progent can help Boston, Massachusetts companies to with any aspect of creating a high-functioning work-from-home environment by providing infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, public cloud connectivity, helpdesk outsourcing, cybersecurity, data protection solutions, and unified management.

IP Voice Solutions for Remote Workers
Extending the business phone environment to accommodate teleworkers is critical to maintaining a productive work-at-home solution. A broad range of cloud-centric IP voice products are popular with small and mid-size businesses to support remote users. Many enterprises depend on Cisco's current or older products for IP voice solutions. Progent can help businesses of any size to design or tune a remote IP voice service that delivers the versatility, convenience and protection needed for at-home workers. Progent's Cisco-certified CCIE IP Voice consultants offer high-level support to assist businesses tune their current Cisco VoIP environments to support a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers high-end IP telephony features to devices such as IP phones, media processing platforms, VoIP gateways, and mixed media software deployed across the network. CUCM supports other combined media services such as messaging, voice/video conferencing, and team interaction networks. For details about Progent's CUCM expertise, refer to Cisco Unified Communications Manager consultants.
  • CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM. Progent's consultants can help you to support your existing CallManager deployment or migrate smoothly to Cisco's modern IP telephony products. For details about Progent's expertise for Cisco CallManager and Cisco's other older VoIP platforms, visit Cisco CallManager consulting services.
  • Cisco IP Gateways provide integration with public telephony networks and with clients operating beyond the corporate perimeter like at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series as well as for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to update your WAN infrastructure to work with these VoIP solutions and provide online integration and troubleshooting expertise.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and managing a productive telecommuter solution for your Boston, Massachusetts company, call 1-800-993-9400 or visit Contact Progent.



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