Expanding your telecommuter workforce may have a significant effect on IT infrastructure, security/compliance, and company processes. Progent has two decades of background helping SMBs to design, configure, manage, tune, and troubleshoot IT environments that incorporate work-from-home employees. Progent can assist your Hartford company to pick the appropriate technologies and adhere to leading practices in creating and operating a safe virtual ecosystem for telecommuters that facilitates collaboration and delivers maximum business value. Progent can provide services ranging from as-needed guidance for getting you past challenging IT roadblocks to comprehensive project management to help you successfully complete mission-critical initiatives.
Progent can assist Hartford, Connecticut companies to succeed with any facet of building a high-functioning work-at-home environment by providing network infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud connectivity, helpdesk augmentation, endpoint security, backup/restore solutions, and unified management.
Help Desk Call Center Support for Teleworkers
A sudden, company-wide transition to a telecommuter workforce, which might be activated by an epidemic or as part of a disaster recovery preparedness plan, can overwhelm even a high-performing internal Support Desk. Progent's Call Center services make it possible for businesses to outsource or expand their Call Desk by using Progent's remote Technical Response Center (TRC) services.
Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining an efficient telecommuter environment for your Hartford, Connecticut organization, call