Des Moines Work from Home Employees Configuration Support Partner
Video Conferencing Solutions Consulting Services
Expanding your remote workforce can have a significant effect on IT infrastructure, security/compliance, and corporate workflows. Progent has 20 years of experience helping businesses of all sizes to design, deploy, administer, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can assist your Des Moines organization to select the right technologies and follow best practices in building and operating a secure virtual office ecosystem for telecommuters that promotes teamwork and delivers top business value. Progent offers support services ranging from as-needed guidance for getting you over challenging IT roadblocks to full project management or co-management to help you successfully complete business-critical initiatives.
Progent can assist Des Moines, Iowa businesses to with any aspect of creating a high-performing telecommuting environment by delivering network infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform customization and training, cloud integration, helpdesk augmentation, endpoint security, backup/restore solutions, and centralized management.
Video Conferencing for At-Home Workers
A wide range of voice/video conferencing platforms from leading vendors support online discussions, video conferencing, chat sessions, and screen/content sharing for both onsite workers and teleworkers. Many companies utilize multiple products to meet the needs of their various partners and clients. Progent's communications experts can assist your organization to manage your current conferencing ecosystem and optimize the experience of your remote employees.
- Skype for Business is Microsoft's popular unified communications product that supports real-time presence, IM, voice and video calling and conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can assist your company to set up and manage Skype for Business clients to support your at-home employees. To learn more about Progent's support expertise for Skype for Business, refer to Skype for Business integration services.
- FaceTime is Apple's group video phone app for compatible iOS, iPadOS, iPod and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow up to 32 simultaneous users for voice/video calls. For details about Progent's support expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for most computing devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, session recording, plus editing and playback for future reference and training. To learn more about Progent's support services for Webex as well as for additional video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with capabilities that include IP voice and video conferencing, persistent threaded chat, plus data sharing. For details about Progent's support expertise for Teams as well as for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
- Other Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging expertise for these conferencing platforms and help your business to optimize your network infrastructure to run them.
Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing a productive work-from-home solution for your Des Moines, Iowa business, call
An index of content::
Azure Planning Consult
Microsoft Azure integration Developer Firm
Progent can help businesses of any size to move all or part of their computing infrastructure to Microsoft Azure. This can streamline IT management and lower equipment expense. Azure offers a wealth of cloud services and Progent can help you to evaluate the advantages and restrictions of different cloud networking models you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and local apps and resources and make sure you avoid the typical errors small companies make when migrating to the cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also assist you to configure perimeter firewalls and VPN tunnels and to integrate Apple iOS devices and Android smartphones and tablets.
Microsoft Expert Lync Server 2013 and Cisco UC Technology Professional
Engineers Microsoft Lync Presence
Microsoft Lync 2013, renamed Skype for Business, allows organizations of all sizes to create a centrally managed and secure communications environment that permits the modern BYOD computing model with instant messaging, presence, web conferencing with application sharing and whiteboard, as well as IP and PSTN telephony across a wide assortment of stationary PCs and mobile devices. Progent's certified Lync 2013 consultants and system integrators can assist your company to assess the business benefits of Lync Server 2013, create an on-premises, cloud-based (with Microsoft Lync Online) or hybrid model suitable for your current and future plans, implement Lync 2013 in a way that expedites your return on investment, and deliver custom webinar and onsite training to your IT team and users. Progent has in-depth expertise in critical components of a Lync 2013 deployment including Microsoft Windows Server, SQL Server and Exchange, and Progent can assist your organization to combine Lync 2013 with key Office and Office 365 applications such as Outlook clients and PowerPoint.
Apple macOS and OS X Consulting Services
iPhone 5 Remote Troubleshooting
Progent's consultants can provide macOS and Mac OS X users a range of services such as workstation support, Apple macOS and OS X expertise, Apple Mac integration with Windows environments, Microsoft Entourage and Exchange Server help, network protection services, and one-on-one training. Progent can help businesses to upgrade to macOS from OS X or other earlier editions of OS X and Progent can offer expertise with Apple Mac applications. Progent's specialists in Apple technology can also help you with Apple iPhone support and iPad synchronization, or moving to Apple's iCloud services. For computer environments based exclusively on Mac OS X or for networks with a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the complexity of designing, integrating and supporting a network environment that is reliable, secure, fast and aligned with your company's business goals.
Microsoft Dynamics GP IT Consultant
Dynamics GP Remote Consulting
important features of Microsoft Dynamics GP/Great Plains software include a modular design that allows you to license only the functionality you require, a standards-based architecture built on Microsoft technologies to safeguard your investment and offer a highly interconnected environment, enhanced reporting services that permit you to track all operations, revenues and expenses and sales trends, integration with Microsoft Office to enable access to business data, the ability to process information from almost any database or workstation software into Microsoft GP, plus an open architecture that makes it possible to create specialized programs. Progent can show you how to set up and support a reliable, protected server and communications network to support Microsoft Dynamics GP/Great Plains, and can offer expert GP support professionals to show you how to turn the advanced features of Microsoft Dynamics GP/Great Plains accounting into a high-value business solution.
Microsoft ISA Server Consulting Services
Microsoft ISA 2004 Server Remote Troubleshooting
Progent's certified Internet Security and Acceleration Server consulting experts have long backgrounds developing Microsoft ISA Server-based security installations for IT networks with multiple sites, remote workers, and mission-critical eCommerce applications. Progent's ISA Firewall experts are available to assist your small business in designing and deploying a configuration of ISA 2000 Server or ISA 2004 Server that supports your network protection requirements without adversely restricting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Support and Help SQL Server 2014 and Hyper-V
SQL Server 2014 Migration Network Engineer
Microsoft SQL Server 2014 includes significant enhancements in critical areas including performance, availability, compliance, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that operates transparently across all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and on-premises services that include planning, configuration, administration, remediation, and software development expertise to enable businesses of any size to achieve maximum business value from their SQL Server 2014 investment.
24 Hour Computer Consulting Microsoft SharePoint Server 2013
24/7 Online Support SharePoint 2013 Newsfeeds
Progent has been delivering SharePoint support since the initial product was published more than a a dozen years, and Progent has the breadth and depth of IT know-how to help businesses of all sizes to plan and carry out a SharePoint Server 2013 deployment and create SharePoint Server 2013 apps that bring significant business benefit to your information network. Progent's Microsoft-certified consultants can assist your company to evaluate the business advantages of upgrading to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from another collaboration solution; determine whether an on-premises, online or hybrid deployment is best suited for your busi9ness; and select the most appropriate version of SharePoint 2013 for your purposes. Progent can provide full project management support or can assist in individual tasks associated with your SharePoint 2013 migration.
Windows Server 2016 Storage Spaces Direct Setup and Support
Specialist Windows Server 2016 Load Balancing
Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to plan and deploy a disaster recovery system based on Microsoft's most advanced Failover Clustering technologies including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class storage clusters using commodity equipment, Virtual Machine Load Balancing for improving the performance and resilience of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for fast, economical deployment of a failover cluster quorum arbitration point.
Firewall Setup Juniper J Series Firewall
Juniper J2350 Router Firewall Setup
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Consulting Services macOS and OS X
Apple MobileMe Consulting
Progent's experts can provide Apple macOS and OS X users a variety of services such as desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Microsoft Entourage and email help, security services, and one-on-one education. Progent can help clients to migrate to macOS from OS X or other earlier editions of Apple Mac OS X and Progent can provide help with Apple macOS and Mac OS X application software. Progent can also assist you with iPhone integration and Apple iPad management, or migrating to iCloud services. For business networks built solely on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of designing, configuring and maintaining a network infrastructure that is available, secure, efficient and aligned with your company's business goals.
Consultants NetDocuments Troubleshooting
Specialists NetDocs SetBuilder
NetDocuments (NetDocs) is a leading cloud-based document management system designed specifically for the legal profession. Progent offers remote access to NetDocuments consultants who can help legal departments and law firms to design, deploy, manage, optimize, or troubleshoot a document management system (DMS) environment powered by NetDocuments.
Outsourcing Unified Contact Center Express (Unified CCX)
Cisco Experts Unity Consulting
Cisco Unified Communications Manager, previously known as CallManager, acts as the heart of Cisco's collaboration platform. Unified CM and Unified CM Express (CME) provide an advanced IP-PBX by integrating with unified messaging apps that include Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact center. Progent's CCIE-certified network consultants can deliver effective and affordable remote and onsite expertise to help organizations of any size to create and maintain CUCM ecosystems by providing Unified Communications Manager integration and technical support consulting services that deliver maximum business value. Progent's consultants can help with any facet of Unified CM setup and troubleshooting in areas such as integrating Cisco Voice over IP phones and Video phones, reviewing dial plans, configuring SIP trunking and PSTN support, installing ISR G2 routers with CUBE VoIP networking support, designing Cisco UCS server clustering systems for high availability, performance tuning, and integration with Microsoft Exchange and Skype for Business.
Colo Specialists
Immediate Data Center Colo Remote Technical Support
Colocation data centers allow companies to share world-class data centers for housing network hardware that supports vital applications. Progent's Microsoft and Cisco premier consultants can help your company with all facets of your colocation program such as selecting and moving to a colocation site, creating system architecture, specifying required equipment, on-premises and remote troubleshooting, establishing offsite network management, and education your IT personnel.
Largest Automated Server Management Troubleshooting
ProSight Server and Endpoint Management Network Consultant
ProSight LAN Watch is Progent’s server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system operating efficiently by checking the health of critical devices that power your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your designated IT management personnel and your assigned Progent consultant so all potential problems can be resolved before they can impact your business.
Lync Server 2013 Back End Server Consult
Lync Server 2013 and Android Consulting
Progent's Microsoft consultants can help you to evaluate the benefits of Lync Server 2010 for your environment and can help you to plan and execute an installation of Microsoft Lync Server 2010 that consolidates the administration of IM and Presence and improves the output of your in-house employees, at-home workers, and smartphone users. Progent can also help you to carry out an efficient upgrade to Lync Server from Microsoft Office Communications Server or from Live Communications Server, integrate Lync Server 2010 with Exchange, Microsoft SharePoint, and SQL Server, show you how to run Lync Server to improve the team-computing functions of Microsoft Office applications, and offer online seminars and ongoing technical support for Microsoft Lync Server 2010 and other Microsoft technologies.
Outsourcing Barracuda Backup with Exchange
Specialist Barracuda Backup Offsite Vaulting
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery service for small and mid-size organizations. A Barracuda Backup deployment can include a custom-designed hardware storage device manufactured by Barracuda or a virtual appliance with comparable features but which utilizes your own storage infrastructure. Barracuda Backup safeguards vital business data generated on-premises, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad range of consulting services to assist your business to plan, configure, operate and troubleshoot a backup and disaster recovery solution based on Barracuda Backup.
Windows Cluster Support and Setup
Microsoft Windows Cluster Online Technical Support
Progent provides Microsoft Windows 2003 Cluster Server consulting to help your organization deploy fault-tolerant clustered servers designed to provide 24x7 uptime. Clustered Windows servers for non-stop systems include Windows 2003 Cluster Server, Microsoft SQL Cluster, and Microsoft Exchange Server Cluster. By helping you create non-stop clustered server environments powered by Windows Clustered Server 2003, Progent’s Premier Windows professionals make sure that your zero-downtime server clusters are configured to optimize the strategic advantage of your IT network.
Help and Support Catalyst Switch EVN
Catalyst 3650 Switch IT Services
Progent's Cisco-certified CCIE networking consultants can assist organization to configure, manage, upgrade, optimize and debug Cisco Catalyst switches. Progent can also help you to harden the security of Catalyst switches and migrate efficiently from outdated appliances to modern models.
Application Monitoring Remote Troubleshooting
Urgent Server Monitoring Consulting
Remote continuous monitoring, proactive alerts, and actionable analytical reporting are vital to maintaining the proper operation of your network and eliminating preventable and expensive disruptions. Remote Monitoring and Management (RMM) technology has advanced so far that businesses of all sizes can afford a level of network stability that was once reserved for enterprises. Progent offers a variety Remote Monitoring and Management (RMM) solutions available as economical service packages designed to assist your company to identify and resolve a most IT network problems before they can disrupt your business.
Urgent Wi-Fi VoIP phone integration Online Troubleshooting
Consultants Wireless Access Point
Progent's Cisco-certified Wi-Fi technology consultants can help organizations to deploy, administer, and troubleshoot Cisco wireless products such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Remote Consulting Branch Location
Branch Office Engineer
Years of background delivering Microsoft expertise and Cisco technology consulting has enabled Progent to develop a unique ability for serving branch offices that need IT help with the flexibility common to with small organizations but which includes effective communications, complete documentation, and compliance with enterprise IT protocols. If your enterprise has a branch office situated anywhere in or any region covered by Progent's engineers, Progent can provide a broad range of on-premises and remote network support services and network architecture assistance.
24-Hour Juniper SSG5 Router Network Security Auditing
Cybersecurity Team Juniper SSG140 Router
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Tracking Service Costs Professionals
Tracking Service Costs Specialist
Progent uses an enterprise-class service reporting system that records and organizes complete documentation for all billed services. Unlike many freelance consultants or local service organizations who offer scant documentation or details of tasks done, each service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has access to the support reports transmitted by every staff member to every client. The practice of detailing and organizing support records allows more effective support and avoids a slew of common misfortunes such as when a support client is virtually held hostage to a consultant who refuses to release vital service information.
Cisco VPN Online Help
Cisco Virtual Private Network IT Consultant
Cisco's security and offsite connectivity solutions for small to medium sized businesses represent a complete range of manageable protection products to let you safeguard your entire information system. Cisco's Virtual Private Network product family includes routers, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's professional staff of consultants includes experienced specialists with Cisco CCIE and CCNP qualifications who can help your company to select Cisco VPN, Cisco RADIUS Security, and additional Cisco security technologies that fit most closely with your business objectives.
After Hours Specialist ProSight Spam Filtering
ProSight Email Zero Hour Protection Specialist
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to provide web-based control and world-class security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to external attacks and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a further layer of analysis for inbound email. For outgoing email, the on-premises gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall.
Urgent IT Consultants Remote Workforce Data Protection
Configuration Teleworker Data Protection
Progent can help small and mid-size companies to plan, install, validate and manage data protection systems needed to support telecommuters.
Top Quality Technology Consulting Microsoft Exchange
Best Exchange 2003 Computer Consultants
Progent's expert support team can show you how to define and deploy an efficient in-place Microsoft Exchange 2003 upgrade strategy that avoids productivity disruption, simplifies ongoing service requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complicated multi-server or multi-site migrations, Progent has the knowledge and experience to finish your project quickly and affordably. Progent's Microsoft Exchange Server 2003 help, troubleshooting, and consulting offerings include expertise with the configuration of outside vendor add-ons to Microsoft Exchange Server 2003 that are in keeping with your business goals.
Online Support Office 365 AD FS
Office 365 Portal On-site Technical Support
Progent can assist you to understand the many subscription options available with Office 365 and configure your information network with Office 365 so you realize top business value. Progent offers expertise with cross-platform environments that include Windows, macOS, and Linux operating systems. Progent can also assist your business to build and maintain hybrid networks that transparently combine local and cloud products and services.
On-site Technical Support Microsoft System Center Operations Manager
Consultant Microsoft System Center Operations Manager
Progent's Microsoft-certified consultants have over a decade of experience planning, deploying, optimizing and troubleshooting SCOM solutions and can provide organizations of all sizes advanced online or onsite consulting support for SCOM 2012. Progent can assist you to plan a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and availability needed to monitor your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent can also help you to install and customize SCOM 2012 management packs according to leading practices for tracking network infrastructure and Microsoft and 3rd-party applications and services. Also, Progent can provide fast online or onsite technical support to assist you to remediate critical issues detected by SCOM 2012.
Progent Management Small Office IT Outsourcing
Progent's Management Technical Consultants
Progent's management team includes seasoned professionals with years of experience providing network consulting, troubleshooting, and long-term IT planning to businesses ranging in size from startups to Fortune 500 companies. Great service calls for great personnel, and Progent is proud to have put together a management staff that can provide customers with the best service value in the industry.
Cisco Router Server Troubleshoot Expert
Cisco Certified CCIE Network Support Companies
Progent's Cisco certified network infrastructure experts have extensive experience assisting Internet Service Providers to architect, deploy, manage, optimize, and troubleshoot fault-tolerant, extensible network solutions suitable for public networks.
24 Hour Google Cloud Anthos Consulting Services
Engineers Google GCP Cloud integration
Progent can provide affordable online and onsite consulting to assist organizations to move any part of their critical network infrastructure to Google Cloud Platform services. This can save time and hardware costs and enable access to Google's cutting edge AI and machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform integration including requirements analysis, readiness assessment, system design and review, pilot testing, configuration, centralized administration, performance optimization, software license management, backup/restore solutions, and security strategies.
Select Topic: