Des Moines At Home Workforce Connectivity Consulting and Support
Video Conferencing Solutions Consulting Services
Expanding your remote workforce can have a significant impact on network infrastructure, cybersecurity, and company processes. Progent has two decades of background assisting SMBs to plan, configure, administer, tune, and debug IT networks that incorporate a remote workforce. Progent can assist your Des Moines organization to pick the appropriate technologies and adhere to best practices in creating and operating a secure virtual solution for teleworkers that facilitates teamwork and returns maximum value. Progent offers support services ranging from as-needed guidance for getting you past occasional technical roadblocks to full project management to help you carry out business-critical tasks.
Progent can assist Des Moines, Iowa companies to succeed with any aspect of building a high-performing work-from-home ecosystem by delivering infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk services, endpoint security, backup/restore solutions, and centralized management.
Voice/Video Conferencing for Remote Workers
A wide range of voice/video conferencing products from leading technology companies enable virtual meetings, video and voice conferencing, chat, and content sharing for both onsite users and at-home workers. Many companies utilize a mix of products to accommodate their different partners and customers. Progent's communications experts can assist you to maintain your existing voice/video conferencing ecosystem and optimize the experience of your remote workforce.
- Skype for Business is Microsoft's leading communications product that supports real-time presence, IM, voice and video conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified consultants who can assist you to configure and maintain Skype for Business client software to accommodate your at-home workforce. For details about Progent's consulting expertise for Skype for Business, visit Skype for Business consulting experts.
- FaceTime is Apple's multiuser video phone platform for compatible iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Current editions of FaceTime support up to 32 concurrent users for voice/video calls. For details about Progent's consulting services for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for most computing devices. Offered through Cisco's Webex Cloud platform, Webex capabilities include sharing granular content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for future reference and training. To learn more about Progent's consulting expertise for Cisco Webex and for other video conferencing solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conferencing, contacts, and information with features such as IP voice and video conferencing, persistent threaded chat, plus file sharing. To learn more about Progent's support services for Microsoft Teams and for additional Microsoft 365 products, see Progent's Microsoft Teams consulting services.
- Additional Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging expertise for these conferencing platforms and assist your business to optimize your network architecture to run them.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and maintaining an efficient telecommuter solution for your Des Moines, Iowa organization, phone
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Windows 2012 R2 Cluster Server Engineer
Failover Clusters Windows Server 2012 R2 Remote Consulting
Progent's Microsoft-certified failover clustering consultants can assist you to evaluate the benefits of utilizing Microsoft Windows Server 2012 clustering technology to create a powerful fault-tolerant/disaster recovery strategy, assist your organization to design and install a Windows Server 2012 environment, deliver online and on-premises consulting services and technical support for clusters composed of physical servers or virtual ones, and show you how to centralize the management of clustered servers.
Remote Windows and UNIX Services
Windows and Solaris Consulting
Progent can help your company to plan and execute a smooth transition from a UNIX-based IT environment to a network powered by Windows and capable of supporting Microsoft's familiar office productivity suites, business applications, and developer tools. Progent's UNIX, Windows and Cisco engineers and software development experts can help you preserve your information and minimize productivity disruption by developing an effective transition plan that protects your current investments in UNIX software and technology. UNIX-to-Windows migration consulting expertise offered by Progent include analysis of existing environment, migration planning and validation, Exchange migration services, data and application software transition, and server and media migration and consolidation.
eCommerce Contract Programming
24-Hour Engineer Dynamics
For custom application development, Progent can supply software design consultants to write line-of-business software in areas such as commercial transaction webs, web development, Microsoft Dynamics packages such as Microsoft Dynamics GP, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent’s consultants can use Microsoft IIS to build custom eCommerce applications powered by Microsoft ASP.NET. Also, Progent offers experts in a broad range of custom software development platforms including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide specialists in custom Access, custom Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
24x7 Intrusion Protection Systems IT Services
Cybersecurity Organization Firewall and VPN
Progent offers small and mid-size organizations professional consulting for Intrusion Protection Systems and IPsec VPN technology from major firewall and Virtual Private Network security vendors including WatchGuard, Juniper Networks, and SonicWall. Progent can help you create a comprehensive security strategy and choose appropriate products from a variety of vendors to support your security goals while sticking within your spending restraints.
Urgent Windows Active Directory IT Consultants
Remote Microsoft AD Engineer
Windows Enterprise Directory requires extensive field experience to integrate optimally across an enterprise. Progent’s Microsoft Premier engineers are experts in planning, deploying, and troubleshooting sophisticated Enterprise Active Directory installations. Progent’s fields of proven competence with Windows Active Directory include replication issues, multi-domain partition design, correcting corrupted AD objects, dealing with residual beta version configuration objects in online AD environments, and fixing unsuccessful installations of AD and AD-associated programs.
Configuration Solaris
Sun Solaris Troubleshooting
If your company computer system combines Sun Solaris technology with Windows, Progent can help you to incorporate your computers into a cohesive environment that allows all your operating systems to coexist for simple administration, transparent dataflow, high availability, superior throughput, and strong security. Progent's Sun Solaris and MS Windows coexistence assistance offerings feature network architecture configuration and support, consulting for Windows services for UNIX, online server monitoring and management, remote network support and troubleshooting, in-person technical support, and Help Desk Call Center services.
Amazon MWS development Outsourced Programming
Programming Companies Amazon Marketplace Web Service
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to streamline their operations by automating key sales functions including listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales processes, merchants can broaden their market, lower their cost of sales, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and training to help you cut development time and costs and expedite your ROI.
client credential management Engineers
ProSight SSL certificate management Consult
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and protect data related to your network infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or domains. By cleaning up and managing your IT documentation, you can eliminate up to 50% of the time spent looking for critical information about your IT network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether you’re planning improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you require when you need it.
Microsoft Access development Services
Microsoft Access Engineer
Progent offers affordable online support for all releases of Office Access including Access desktop and Access Web App and offers advanced assistance for Access application development, database conversion, performance tuning, report design, and maintenance. Progent also can provide tailored online training for Access development and database management.
Top Microsoft Exchange Server Migration Specialist
Consult Exchange Upgrade
Progent's Microsoft and Cisco-certified consulting engineers can help your organization to determine the benefits of Microsoft Exchange 2010 for your company and can assist your IT staff to design and carry out a smooth migration to Microsoft Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 Server that will provide fast payback by improving your productivity, lowering the cost of equipment and support, streamlining administration, and integrating your key communications platforms.
Programming Companies Microsoft Dynamics
Microsoft Certified Expert Dynamics GP Integration Manager Technology Professional
Progent's background delivering Microsoft .NET support and SQL Server consulting, and Progent's application development experience with VBasic, XML, and other developer platforms enable Progent to create custom line-of-business applications and eCommerce environments that operate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting services can show you how to create reports that let you analyze your business more effectively, transforming uncooked data into valuable insights into your company and customers.
Consultant Services Dynamics GP Development
Dynamics GP Crystal Reports Remote Troubleshooting
Dynamics GP accounting offers analysis and reporting capabilities that allow you to track all operations, revenues and spending, and sales trends with built-in drill-down, query, and reporting capabilities. Progent's Dynamics GP reporting support services can help you create reports that allow you to understand your business more completely, turning raw data into valuable business information. Progent can enhance your reporting and analytics by offering Crystal Reports consulting, FRx support, and Microsoft Excel programming. In addition to delivering reporting help, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and programming design with VBasic, XML and other development environments in order to offer custom business application development and eCommerce applications that integrate transparently with Dynamics GP/Great Plains.
802.11x Wi-Fi Site Survey Consultant Services
802.11x Wi-Fi Site Survey IT Consultants
Progent's Wi-Fi site survey and predictive modeling make it easy to design, implement and troubleshoot a Wi-Fi LAN customized for your facilities, offering your business a WLAN that has the reception, speed, capacity, QoS, data protection, and roaming capability your business requires. Wi-Fi site survey services from Progent include online predictive analysis for planning a Wi-Fi network and on-premises survey services for confirming, optimizing, and troubleshooting an operational Wi-Fi network.
24-Hour Solaris Remote Specialists
Solaris Online Computer Systems Consulting
Progent provides nationwide urgent technical support and troubleshooting services for companies that run UNIX or Linux environments or whose IT systems include a mix of UNIX and Microsoft Windows products. Online IT help provides maximum leverage for your information technology dollar by preserving user productivity and limiting the time charged for network repair services. Sophisticated online access tools and experienced service specialists and consultants combine to enable Progent to handle the majority of network issues without wasting time and expense by traveling to your location. In the vast majority of situations your IT problems can be remediated by telephone or through a combination of telephone support and remote access. Progent can put you in touch with Cisco CCIE network experts and CISA and CISM certified security professionals to assist with the most challenging network issues.
Network Consultant Dynamics GP Great Plains Accounting
Support Outsourcing Microsoft Financial Software
Dynamics GP 2010 accounting is a comprehensive business management and analytics solution that integrates data and processes throughout your company, interfaces seamlessly with other solutions, and brings together employees, customers and vendors regardless of time or location. Created for small to mid-size businesses, Dynamics GP 2010 and Dynamics GP Release 10.0 provide capability for accounting, management reporting, project management, inventory and order processing, eCommerce, human resource management, customer relationship management, field force automation, manufacturing, retail management, and web-based business services. Progent can help you install and manage a reliable, protected server and communications infrastructure to support Microsoft Great Plains, and can give you access to expert Great Plains professionals to help your company benefit from the full power of Microsoft Dynamics GP/Great Plains 2010.
Urgent Support Outsourcing SCCMM 2016
System Center 2016 Cloud Integration Configuration
Small to mid-sized companies can now get all the benefits of Operations Manager and also have quick access to Progent’s Microsoft Premier IT support experts. With Progent's affordably priced network support packages, small and midsize businesses can choose a simple Microsoft System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package. Progent supports System Center Operations Manager to offer small company information systems world-class availability, security, and performance.
MCSE Expert Certified Enterprise Services Project Methodology Tech Expert
24 Hour Technology Consulting Company Microsoft Solutions Framework Project Methodology
When performing consulting projects for enterprise customers, Progent uses a structured methodology based on defined milestones so as to meet financial, timing and technical goals while minimizing business disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management standards derived from the best practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture recommendations, pilots, design adjustments, and professional deployment. All facets are recorded to make available a comprehensive summary of IT services delivered and to help in ongoing network support.
Onsite Technical Support SIP Infrastructure
Cisco VoIP Phones and IM Online Consulting
Progent's Cisco CCIE-certified network infrastructure consultants can provide high-level support for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.
24-Hour Help Desk Sharing Setup and Support
Extended Call Desk Online Help
Progent’s Shared Call Center service makes it possible for your business to split responsibilities for Help Desk support seamlessly between your IT team and Progent's large roster of seasoned desktop support engineers and subject matter experts. Progent’s Help Desk Co-management service is an advanced service desk solution based on the top shared professional services automation (PSA) platform for handling service requests, ticket lifecycle, responsibility, status tracking, and metrics.
Work at Home Security Professional
Information Technology Consulting Offsite Employees Endpoint Security
Progent can assist small and medium-size organizations to configure endpoint security protection systems and provide response expertise for teleworkers.
ProSight Hosting for Virtual Servers Consultants
Consulting Services ProSight Hosting for Virtual Servers
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small or mid-size company's production servers in an environment that delivers the highest degree of dependability and scalability and is also simple to move to any data center. ProSight Virtual Hosting options are built on mature virtualization architectures that allow small and midsize companies with multi- platform environments to save dramatically on the costs of capital investments, infrastructure maintenance, and IT administration while benefiting from enterprise-class reliability and an unprecedented level of vendor independence.
Microsoft Azure enterprise hybrid cloud solutions Consultancy
Enterprise hybrid cloud solutions Consultancy
Progent can provide advanced remote consulting services to help organizations integrate their IT infrastructure with popular public clouds such as Azure and Amazon AWS. Progent can assist your it team to plan and administer cost-effective environments that support Windows and Linux operating systems and apps in either cloud-based systems or in hybrid topologies that combine local resources along with cloud services. To assist you to integrate cloud services with networks, Progent offers a range of cloud integration support services such as Microsoft Azure hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has more than 15 years of experience delivering advanced consulting support online, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and affordably.
Cybersecurity Team Solaris
Sun Solaris Secure
If your company operates a Sun Solaris environment or a multi-OS computer system, Progent's CISM and ISSAP-premier consultants can help your entire enterprise in a broad range of security topics including security management practices, security design and models, access management products and techniques, applications development security, business processes security, hardware security, telecommunications, infrastructure and Internet security, and disaster recovery planning. CISM and CISSP stipulate the core skills and worldwide standards of performance that network security professionals are required to master. These certification offer executive management the confidence that consultants who have earned their CISM or ISSAP qualification have demonstrated the experience and knowledge to deliver effective security management and consulting services.
ransomware removal and restore Engineer
Snatch ransomware recovery Consultant
Progent's experienced ransomware recovery consultants can help your business to restore a network victimized by a ransomware cryptoworm such as Ryuk, WannaCry, NotPetya, or MongoLock.
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