Enlarging your telecommuter workforce may have a major effect on IT architecture, cybersecurity, and corporate workflows. Progent has 20 years of experience helping SMBs to plan, configure, administer, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can assist your Harrisburg company to select the appropriate tools and follow best practices in building and operating a safe virtual office solution for telecommuters that facilitates collaboration and returns maximum value. Progent can provide services ranging from on demand expertise for helping you past challenging IT roadblocks to full project management to help you carry out mission-critical initiatives.
Progent's consultants can help Harrisburg, Pennsylvania businesses to with any facet of creating a high-performing work-at-home ecosystem by providing infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk services, cybersecurity, data protection solutions, and unified management.
Help Desk Call Center Services for At-Home Workers
A fast, organization-wide switchover to a telecommuter workforce, which might be activated by a pandemic or as a component of a disaster recovery preparedness plan, can overstretch even the most efficient in-house Support Desk. Progent's Help Desk Call Center services make it possible for businesses to outsource or supplement their Call Desk with Progent's remote Technical Response Center (TRC) services.
Contact Progent for Telecommuter Expertise
To contact Progent about creating and maintaining a productive work-from-home solution for your Harrisburg, Pennsylvania organization, call