Enlarging your at-home workforce can have a major effect on IT infrastructure, security/compliance, and company processes. Progent has 20 years of experience assisting small and mid-size businesses to design, configure, administer, optimize, and troubleshoot IT environments that support at-home workers. Progent can assist your Hartford company to select the appropriate technologies and follow leading practices in building and maintaining a secure virtual ecosystem for teleworkers that facilitates collaboration and returns top business value. Progent can provide support services ranging from on demand guidance for helping you over occasional technical roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.
Progent's consultants can assist Hartford, Connecticut organizations to succeed with any facet of creating a high-performing work-at-home ecosystem by providing infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk augmentation, security monitoring, data protection solutions, and unified management.
VoIP Integration for Teleworkers
Extending the business PBX system to include remote users is vital to maintaining an effective at-home workforce. A variety of cloud-based VoIP products are used by SMBs to server remote users. Many enterprises depend on Cisco's modern or older products for VoIP solutions. Progent can help businesses of all sizes to plan or tune a remote IP voice environment that delivers the versatility, transparency and protection needed for telecommuters. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to help businesses optimize their existing Cisco VoIP systems to support a growing remote workforce.
- Cisco Unified Communications Manager (CUCM) extends high-end telephony features to devices like IP phones, media processing products, VoIP gateways, and mixed media applications deployed across the network. CUCM supports other mixed media services like unified messaging, video conferencing, and customer interaction networks. For more information about Progent's Unified Communications Manager expertise, visit Cisco Unified CM expertise.
- Cisco CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM. Progent's consultants can help you to maintain your current CallManager environment or migrate smoothly to Cisco's current IP telephony solutions. To find out about Progent's expertise for CallManager and Cisco's other legacy IP voice products, visit CallManager consulting.
- Cisco IP Gateways enable connectivity with PSTN networks and with users operating beyond the corporate perimeter
like telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 product lines and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration expertise.
- Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your WAN architecture to support these VoIP solutions and deliver online integration and debugging expertise.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and maintaining a productive work-from-home solution for your Hartford, Connecticut organization, call 1-800-993-9400 or visit Contact Progent.