Enlarging your telecommuter workforce may have a significant impact on IT infrastructure, security/compliance, and corporate processes. Progent has two decades of background helping SMBs to design, deploy, manage, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your Irving company to select the appropriate tools and adhere to best practices in building and maintaining a secure virtual office ecosystem for telecommuters that facilitates teamwork and returns top value. Progent offers services ranging from on demand guidance for helping you past occasional technical bottlenecks to comprehensive project management to help you successfully complete business-critical tasks.

Progent can assist Irving, Texas organizations to succeed with any facet of creating a high-functioning work-from-home ecosystem by providing network infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk augmentation, security monitoring, data protection solutions, and streamlined management.

Network Infrastructure for Teleworkers
Setting up the physical and software infrastructure required to support an at-home work environment can be particularly challenging if you have to accommodate a mix of personal hardware such as desktop computers and notebooks, Internet routers, and wireless appliances from various vendors and with a variety of operating systems and firmware levels. Progent's experience delivering online support for both legacy as well as current technologies in remote office venues enables you to make cost-effective use of your existing infrastructure and provides you with ready access to top-tire consultants for making essential updates. Support services offered by Progent to help your company to create a high-functioning telecommuting ecosystem include:

  • Virtual Private Network (VPN) connectivity allows you to establish a secure tunnel for authenticated at-home employees to access IT assets located at your company datacenter or in the cloud. Progent's consultants can assist your company to deploy and maintain VPN connections between your at-home workforce and your key IT resources by providing remote VPN configuration consulting. For organizations with Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall experts can assist your telecommuters to utilize Cisco's popular AnyConnect client software to provide secure VPN tunneling for a broad selection of devices such as Microsoft Windows, Mac, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) platforms enable an at-home worker to see and interact with a data center PC's desktop. This technology provides network managers more control over the computing environment of at-home employees and offers them a familiar work experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
  • Routers connect at-home networks to the Internet and support VPN connections, home Wi-Fi connectivity, and firewalls. Progent offers top-tier remote support for integrating home routers from a variety of vendors. See router integration support from Cisco-certified consultants.
  • Home Wi-Fi networks, often supporting an entire household and visitors, are commonly utilized by at-home employees to access their Internet router for work. This can cause performance as well as security problems. Progent can assist you to mitigate these problems by providing expertise that include Aironet configuration consulting, Cisco-certified Meraki WiFi installation consulting, and Ubiquiti wireless access point setup assistance.
  • Internet connectivity solutions affect the speed and reliability of connections between at-home workers and the company data center. Vital processes may demand backup Internet access in the event the primary connection breaks. Progent can provide guidance for picking service providers, picking sensible service offerings, and configuring high-availability Internet access. See Internet connectivity integration services.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and maintaining an efficient work-from-home environment for your Irving, Texas company, call 1-800-993-9400 or refer to Contact Progent.



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  • Juniper SRX Series Router Compliance Auditor
    Juniper SRX Series Firewall Security Company

    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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    24 Hour Windows Server 2019 Disaster Recovery Network Consultants

    Progent's certified Windows Server 2019 experts can help your organization to plan and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers major improvements in capacity, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and container support.

  • System Center 2016 Migration IT Services Support and Integration System Center 2016 Security
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  • Technology Professional Windows Server Essentials and Office 365 Microsoft Windows Server 2012 R2 Essentials Specialists
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  • Top Rated Windows Server 2012R2 Hyper-V IT Consulting
    Microsoft Certified Partner Windows Server 2012R2 Multitenancy On-site Support

    Progent's Microsoft-certified professionals can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, develop pilot environments and rollout strategies, optimize your network for local, multi-location, cloud-based, and hybrid environments, educate your IT management, team, develop a corporate-wide security strategy, streamline network administration, assist with application development, and build and validate a disaster recovery/business continuity plan.

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  • 24 Hour Lync Server 2013 IT Consultants
    Microsoft Lync Server 2013 Technology Professional

    Progent's Microsoft consultants can help your company to assess the value of Lync Server 2010 for your business and can help you to design and carry out a deployment of Lync Server 2010 that centralizes the administration of IM and Presence and increases the output of your in-house staff, at-home workers, and smartphone users. Progent's consultant's can in addition help you to perform a smooth upgrade to Lync Server 2010 from Microsoft Office Communications Server or Live Communications Server, interface Microsoft Lync Server with Microsoft Exchange, SharePoint Server, and Microsoft SQL Server, show you how you can run Microsoft Lync Server 2010 to improve the team-computing functions of MS Office applications, and provide training and ongoing support for Microsoft Lync Server 2010 and other Microsoft platforms.

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    SCVMM 2012 and Windows Server 2012 Consulting

    Progent's Microsoft-certified consultants can assist businesses of any size to follow best practices to set up SCVMM 2012 hosts, networking, storage, and library resources; plan, integrate, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can assist your business to migrate from an earlier version of SCVMM or from a third-party virtualization management system, and Progent can help you to optimize and repair your current SCVMM 2012 ecosystem to make sure you realize maximum return on investment.

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    IP phones Troubleshooting

    Progent's CCIE-certified networking experts can provide advanced support services for Cisco Unified Communications Manager (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.

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    Progent's certified consultants can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, create test systems and migration plans, tune your network for on-premises, multi-site, private or public cloud-based, and hybrid datacenters, educate your IT support team, develop an enterprise-wide security strategy, automate IT management, help with creating applications, and generate and test a disaster recovery/business continuity plan.

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  • Microsoft Specialists Solaris with Windows
    Windows and Solaris Network Consulting

    Progent's UNIX platform consulting services provide small and mid-size businesses and developers support for administering and maintaining UNIX, Linux or Solaris systems that run with Microsoft-based networks. Progent can give your organization contact with UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of experience provides you with a convenient single consulting firm to show you how to build and manage a protected and robust cross-platform connectivity and communications environment that allows UNIX and Microsoft coexistence by combining Microsoft Windows with major versions of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or major Linux platforms such as RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.


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